we took advantage of the pool, and pictures on website don t do it justice for just how beautiful it truly

pool clean. little bar friendly staff.

wifi was weak, almost non existent

easy parking, next to the main road

they then informed me of $100 pet fee for my 30 pound scottish terrier

laundry area for guest ( that one kinda shocked me)

have and awesome grill next to the pool

hot tub didn't work and not told at checking. pool was open .

didn't have a problem with a late check out

my kids enjoyed the pool and hot tub

in addition the onsite laundry room open to the public at no charge is a big help for travelers with children

free parking at the hotel and free guest laundry area both make this place an absolute value for families on

and the guest laundry was a lifesaver

it was nice to have laundry however the front load washers are broken and moldy

we loved the free laundry down the hall when we figured out that it was there

friendly staff, good location, laundry was excellent!

can't argue with free parking, especially when they have a gate around the building

breakfast was great!

my grandson was playing in the texas mexico golf tournament at the hyatt which was just around the corner so

entrance did not have temporary parking for check in and pool was small for amount of family and guests of hotel

i got a bad rash on my neck from the pillows. maybe the laundry detergent they use. idk.

bed was a little stiff, pillows too fluffed and no bag for dirty laundry.

the coin operated laundry.

another thing was the front desk/room service would never answer the phone when we would call them

the indoor/outdoor pool, my kids loved it!

the laundry room and exercise room could be replaced with new equipment.

i wanted to use the laundry room so we didn t have to travel home with a bunch of dirty laundry but $8 to do

our room was next to the laundry room, the whole hallway had a foul smell

loved the shampoo the helpful staff and the access to the sister hotels pool

the highly noisy room neighbors (hyper kids)

paid for a room with a balcony - no balcony - no housekeeping unless you pre order it, no laundry service

feel like the place is overpriced, they put us in the lower level were they do laundry etc, it smelled so weird

we were on the same floor as the laundry and service staff

my parents room was on the garden level basement there was an infestation smell of laundry and they had

our room was in the basement lower level close to the hotel laundry.

villas are prepped with dishware/coffee etc, they offer tide and fabric softener for laundry

wifi was awful

also, the spa on the adjoining property was very nice

great amenities and room with kitchen is a huge plus with kids. super friendly staff

pool, lazy river, pool-side bars, kid activities, hiking trails, putt putt, food, location to

shaded lazy river is very relaxing and fun for kids

the golf course was much fun

gym is nice

com put a family of 4 in a room with 1 king bed and no sleeper sofa or anything for the kids

pool and lazy river

no shower door and had to pay for laundry

onsite laundry was great

had a laundry room and was close to everything

more working laundry needed

kept hearing banging and thumps during the night, made me wonder if i was below the laundry room, was a little

parking was limited

my room was supposed to be non smoking, it was not smoke free

terrible location , people loitering in parking lot , rancid stench in room.

00 deposit for smoking room and it had to be cash only and it's $25

the staff is amazing. i do make reservations for double smoking.and sometimes i end up w/1 bed

laundry room washer and dryer wouldn't work

the laundry machines, both washer and dryer, just took $4 in quarters

i needed an early check in time and they worked with me and found a way to make it happen.

no wifi some damage in rooms ants everywhere

no wifi at the property and the shower's water pressure was not very good.

laundry facilities were locked

and the towels are nasty and they have some stains in the laundry room

housekeeping didn't bring towels after the laundry service took up the dirty ones

the laundry room opens atv10'30am and closes at 3pm

smelled like cigarettes really strong and asked for a non-smoking room

no cable, wifi is terrible, people rude and loud really late at night,no parking,no maintenance

pool

nor did we receive any type of discount for the tv and wifi not working

well lit parking lot.

no wifi

we even asked them if we were expected to do the laundry ourselves and they said oh no

great location for access to seaworld, easy to use laundry facility, great parking

only gripe, tried to use the laundry facilities and i think there may have been a connection issue

the laundry was very modern, with machines that only accept credit card, i had some problem with it

nothing but they need to checkout the gym and clean the laundry room

laundry had one washer for the whole hotel that seemed to always be used

the second floor hall halfway i the laundry room the floor felt like it was unsafe

think the guest laundry area could have been a lor better

laundry facilities

we were near the laundry room

i had to choose something i disliked, it would be the guest laundry room

breakfast, wednesday happy hour and free laundry

laundry facility needs more than two units to accommodate 4 floors of guests

the kitchen breakfast lady had an infectious smile while serving a lot of hungry people

on the breakfast menu the oatmeal watered down, need to know if a shower or tub is on reservation because

i love that had a laundry station , sell the laundry soap and had money change for the machines to return at

not much to choose from the breakfast offered.

has a nice pool and room was very clean

didn't know where handicap parking was

kids were running and screaming up and down the halls all night

laundry soap dispenser didn't dispense box of soap had to go to office

laundry facilities on the 2nd floor were abysmal

the gym was closed

the indoor swimming pool and spa were dirty, the water is so polluted you can t even see thru the water

breakfast was good everything was new in my room

the breakfast spread was delicious

pool ,gym ,limited breakfast

the gym was small

no true separation for kids under 18 in suites, no privacy

pool seemed a little less cared for. only used it once.

the on-site coin operated laundry facilities were helpful

middle of a remodel, so many amenities were missing like pool was empty, no ice machine and no laundry

there was no laundry room

also could use a change machine for laundry instead of having to go to the front desk for change

laundry has no change machine or vending for soap

laundry facility

the front desk person was overwhelmed cleaning rooms and doing laundry that towels were never available

full kitchen, laundry

pool water was freezing, there was a roach in the laundry room

one day room wasn t cleaned at all and kitchen trash and wash rags were forgotten frequently

is a laundry list of items that i didn't appreciate relating to this hotel

no laundry facilities. heater didn't work and doorentering my room stuck

breakfast and pool

it would be great to see a few more options added to the breakfast rotation in the future, but it was perfectly

breakfast food

like the laundry area um and it was smoking room thank u enjoyed my

there also is a laundry area

washer and dryer so i could do my laundry and iron with ironing board so that i could press my clothes for the

it was very nice with the kitchen and laundry facilities.

there was a lady next door to our room who was hanging her laundry on the balcony

couldn t use free wifi that was listed

should have got non smoking

the room has an odor of smoke even though it was suppose to be non smoking

creepy place, asked for non smoking and the room reaked.

wifi stalls out if many people are using it.

the laundry is ridiculously expensive, $5 per load

like that there was a guest laundry and a that there was a pool and a hot

laundry facilities and ice machine were not working.

tub and sink, dirty water run out very slow. laundry dryer don't get hot none

laundry on-site

they had a pool , free breakfast! & laundry facility

i liked the laundry mat as

old, smelly, their laundry room wasn t available when i need it it.

nice swimming pool, and we love the location for easy access to restaurants

another thing that i liked about the hotel was the amazing breakfast that they served every morning

also we were under the impression that laundry detergent was free for the laundry room but we found that you

i love the laundry service being available as well as the pool till late

, the hotel provides a laundry facility for free, exercise room and all kinds of snacks, frozen dinners and

free laundry, clean facilities & helpful staff.

there s also a laundry room where we can wash our clothes since we stayed for few nights and days, and the

laundry facilities were unavailable

it was clean the parking lot was bright and friendly staff

front desk was extremely helpful w late check out

parking lot is well lit at night and the room has refrigerator and microwave oven

paying for a smoking ring, when i booked a nonsmoking room.

tried to use the laundry facilities and both wash machines took money but did not work

no space parking the laundry area too loud

the pool was refreshing and the laundry facilities were convenient

laundry are was not free and it was open to anyone losing by on the outside

the breakfast was good and the laundry very good value

clean, including laundry

people had laundry hanging on their balconies

used on site laundry facilities and front desk was happy to give me change for machines

is a sign that says they sell laundry detergent and they told me they did not have any at the moment

i also like on-site laundry and clean grounds

pet friendly and the room has microwave and mini fridge which is awesome

the parking was horrible!! no where to park and very very dark at night..

wifi didn't reach the room we were in

the wifi sucked

then after me and my kids waited for

the laundry facility was not very good.

the laundry facility was not

booked this hotel specifically for the fact that it had a kitchenette, and it did

hotel was filthy and there were people doing drugs in the lobby and parking-lot

nice little kitchen area with full sized refrigerator, two burner cook top and microwave

the hotel s laundry facility only takes quarters (no credit cards or bills)

the on-site laundry facilities were very convenient

handy cap room was not properly equip for a wheelchair person, not able to get into tub and/or spa tub

the parking lot is well lit in all parts and there is security all night out

the rooms had so much room which i liked a lot because my kids were not stuck in a little space

laundry room. many machines out of service

the kitchenette, workout room was good, and the laundry facilities were surprisingly free

room was right across laundry, constant doors

the kitchen feels like a small apartment

there is a pool, but not many chairs and not very inviting as it's basically in the parking lot and near the

kids loved the pool, family member did laundry

they went out of their way to help with directions and laundry

breakfast was not included with the stay

friendly staff, spacious rooms, hot breakfast and clear exteriors for family fun.

i wasn't aware there was free breakfast.

was good, but kids were running & yelling down our hallways had to call the front desk twice

was disgusting it have something on it like tomatoes sauce, no i am not going there again , my kids want to

parking lot security

clean hotel, good breakfast

i loved the location, cleanness, breakfast, and the staff!

microwave or refrigerator in our room and that was inconvient for me because i was traveling with kids

(with kids that was not fun) also my friend went and asked for fresh towels for our room and the person

liked that they had ok breakfast made it easy while traveling with two young kids

parking

great staff, really good breakfast, pool was open, i loved how spacious the room was and everyday my room was

we made use of the pool and laundry machines

great location pet friendly and easy check in

friendly and it had two separate bedrooms on the same for us and our kids

great staff, pet friendly, comfortable beds, very clean room!!! we enjoyed the stay!

fully stocked kitchen

man standing outside smoking in the only open parking space at 130am

kept dropping wifi

man standing outside smoking in the only open parking space at 130am

didn t work, some lady was working on her truck while i was trying to sleep,the hostess was smoking weed

laundry room needed a good cleaning

they only have one washer in laundry

location dirty laundry bed bug

had to do some laundry, but i waited to our next destination

internet was no good was far from office and she sold me laundry detergent and after i bought it she said the

i spent $28.00 on 2 loads of laundry due to the broken dryers not drying my clothes.

it took 2 hours and $3 to dry clothes in laundry facility

didn t like the laundry and breakfast i think they should ve added like different stuff like variety

pet area. great breakfast.

room description said that it has wifi

very useful mini self service laundry

free mini golf and playground, great pool and hot tub, nice staff, fun game room for the kids, laundry on site

very friendly staff and the breakfast was good

it don t have any wifi nor the business center work and the restroom are rusted.

the playground miniature golf course and swimming pool.

pool wasn t clean couldnt swim room was dirty and the bed sheets had stains on them

stayed in a smoking room because they had no non smoking available, the room doors a damaged, we had a broken

we were in a non-smoking room in a non-smoking hallway, but the smell of cigarettes was strong and unmistakeable

when i checked in they didn t even give me a chance option if i wanted smoking or non smoking cuz room they

the pool was great for us

nice room for an extended stay. very good laundry facilities too.

not really anything to dislike, maybe just that the laundry room door can be a bit tough to open

laundry onsite is very convenient

that the wifi didn t work

laundry room facilities we're good to have, but not enough machines

some of the services (e.g., laundry) were restricted

parking lot is fenced in and secured

parking always full at night. the room needs some repairs. the a/c was noisy.

bring others later but never showed up no soap shower has mold all around bottom of shower no laundry

front desk didn't have change for the washer and dryer and the laundry soap dispenser didn't have soap so i

i figured i was just sensitive to the laundry chemicals they used to wash the sheets

of had more industrial style washers & dryers for laundry room

did not find any available laundry bags or did not have any shampoo, conditioner or soap to washy

they have a laundry room. the front desk person (tim) was very nice

guest laundry center

nice pool too

believe the gym needs tinted windows because it

the pool was too small & had no heater.

breakfast due to covid-19 no pool due to covid great staff owner on site awesome guy

breakfast available, carpet throughout hotel can be replaced, pool is closed, not sure if coffee is available,

only reason i was going to stay there is to use there pool but the pool was not open and there were no signs or

no pet fee and very comfortable beds!!

the parking had reserve spots

the location was perfect for medical apptmt's, breakfast was just muffins, coffee and a fruit.

breakfast could be better! coffee available all day food

did not have breakfast, had an early drs appt and had to leave early

the staff was excellent and friendly and so helpful when we had wifi issues

excellent location. no breakfast available like advertised so that was a bummer

love that they have a laundry facility very pet friendly and it is walking distance to some of my favorite

the laundry services also were very useful

had to pay much yet i still have to pay for the washing machine and drier every time i do laundry that was not

there is a laundry facility on site

dirty laundry was placed or just left on top of bed

starbucks bistro inside, a bar , lounge area, workout area

great bed, nice shower,very clean.loved the pool and gym. nice bistro with starbucks!

we did had breakfast, but at the end we had to pay out of pocket our breakfast for 4 adults and 6 kids, also

kids loved it too

it was 4 of us, 2 adults and 2 kids and we fit perfect in a king

large queues at breakfast and expensive laundry service

no dirty laundry bag,, and other little details

michael was nearing the end of his shift but remained courteous and helpful assisting me in the laundry

breakfast was excellent

and target, a kids entertainment place and restaurants all in walking distance

the home gates studio are old and run down the laundry room was just very dirty bad

asked for clean sheets was told i can give you a top sheet cause laundry has gone home

cigarettes ,room didnt have good lighting,the counters looked dirty along with the mirror, the laundry room

the laundry facility is so dirty

kitchenette, laundry on site, and nearby grocery stores

pool water not clean and facility look old and damage three days no one clean our room , we go to laundry drying

breakfast, comfortable and clean rooms, availability fo laundry facility, excellent staff service

and i loved that we could do our laundry before we came home

coin machine for laundry and they were unable to make change

the laundry was not working on 2nd floor

only one of three washing machines were working, so we have to wait some time hours to use the laundry

liked that the room i was in had a kitchenette and that there was a complimentary laundry area

i asked one guy how much the laundry was and was told i think it s $1

breakfast was great

my kids felt really itchy while they were sleeping

breakfast, friendly staff just never had coins for laundry room and house keeper only went to take out trash

next 2 the laundry room/10:30 @ night there was maintenance woman moving washing machines @ banging 4 10

breakfast was bad, mold on the bread and waffle machines weren t working

trouble with wifi

not like the gym because i couldn't figure how to get the exercise machine to work

breakfast no working swimming pool no working laundry machines not a clean place dirty

not very clean washer and dry gross no laundry soap

american roaches in the landscaping came out at night and terrorized me while i was getting my laundry

breakfast was very slim. all i saw was toast and option to make a waffle.

there wasn't no breakfast due to vuirs going on but other wise great stay great price

has mini fridge, microwave, pool and laundry facilities

the laundry facilities were dated and could use new ones

the breakfast was excellent!!! the staff courteous and friendly.

breakfast was nice and hot plus delicious

the breakfast food was a little cold but a great variety! love my free breakfast :)

level shows open room to cleaning stations and the laundry room baskets disperse into the hallways where the

shuttle to university hospital was extremely helpful to us

it was pet friendly and the room location was very accessible

parking was pretty limited near the entrance but the front desk staff allowed us to park near the

members got the vehicle damaged, someone broke the window from the car, needs video camaras on parking lot in

service in the laundry room, all the machines (washers & dryers) were very dirty, too expensive for each service

guest laundry but they don't give change to use the machines

laundry was nice

laundry is pretty pricey.

a smoking room & always book for non=smoking

so pretty sure laundry wasnt done and charged 10$ extra dollars for car

i also like that this hotel have laundry facilities

the lady's always helped us while we stayed, the gym and the laundry room they had.

laundry and towels smell bad

spa was very nasty cloudy

there was a fan from laundry outside room that was noisy.

staff great laundry machines great room comfortable bed easy access to pharmacy and food, easy to find

was very good, very clean, no smoking area i love it and breakfast eas

excellent wifi, great location (for our medical area trip)

the description stated the room had a kitchenette when it was only a microwave & mini fridge

pet friendly and location

parking

liked the gated parking lot. made us feel better.

t say i didn t like much, other than the very front parking coral was very small and some spaces that are

small but great gym as well

i would like a guest laundry washer on site

no laundry room

pet hairs everywhere

wifi not sufficient to play xbox live

the breakfast was outstanding

was dirty laundry from past guest in the middle of the room the blankets were stained pretty badly and the

no soap available for laundry

the pool or laundry service was out of order

the laundry room was not dispensing detergent meaning it was borderline unusable

there was a trash bag full of dirty laundry in the closet, a dirty sock behind the nightstand, legos , trash

refrigerator wasn t working in our room and no chairs to sit on in the laundry room.

laundry service was very poor. there was no laundry soap available and in the slot we lost money

room service due to staffing

swimming pool

family friendly, my room had a small room attached with a pullout bed for my kids to have space

whole 2nd floor smelled like dirty laundry, humid

hotel room description poor,no change for the laundry,breakfast was mediocre and never changed

laundry room on our floor was out of order

comfortable. nice location. on site laundry. ample parking

the pillow incident was that the laundry washed all the pillows on the weekend and didn t let them dry good

the laundry mat is pointless when there is one washer

they don t have breakfast and laundry room cuz covid-19 .

thankful for the laundry

are no laundry facilities as posted and no breakfast available

the pool, breakfast,and laundry being closed