laundry service, top notch

we also used the laundry service but that was just briefly mentioned at checkin

reasonable prices to get laundry or drinks at the bar

we appreciated the laundry service, the ability to have massages in our suite from their 3rd party providers

we also got our laundry done there which was great and reasonably priced

it was raining an parking lot was far and didnot had a roof

nice pool, hot shower, very clean and the best staff

breakfast was ok. it is not that i did not like it, it was just ordinary.

view, breakfast, hot water

fancy, but very clean surrounded by nature, with great climate, hot water, air conditioning, free wifi and free

breakfast, warm swimming pool compensating bad luck with the weather, cocktails on the house,

the spa is

to top it all off, they serve the best breakfast i have ever had

pool, multiple restaurants and bar options, close to main road through town, amazing rooms

good restaurants; breakfast was a treat

has great reception (claro has no reception) so i was able to get my work done, but if you need wifi, this is

the breakfast was hearty and plentiful

excellent breakfast and food, wonderful staff, and a beautiful garden

and the hotel is pet

lovely decoration and the pool in the back was perfect for the kids

excellent and beautiful place for rest. the nature and pool are gorgeous.

pool is lovely

excellent pool area for relaxing, great breakfasts with fresh local foods, afternoon and evening bar service

great garden and very nice pool setup

the environment, beautiful garden, serene pool, cute bar area, big and peaceful rooms, plenty of extra facilities

we could have our laundry done and use the dining area to play boardgames

3 nights at the refugio with my family ( 3 adult children) and my brother's (3 children and a pet)

beautiful place in the nature, plenty of parking place. basic comfortable rooms

excellent wifi that was highly appreciated by everyone

the wifi (i was very concerned about this one because i read the reviews, but it worked great

loved the history and craftsmanship of the building and pool

breakfast was included, which made mornings easy

couldn t even get a hair dryer as advertised and forget about massage and spa services

place with amazing view. room very spacious. food delicious & big portion. breakfast very nice.

breakfast was great, and the staff was amazing

we were offered laundry service which was great

room service was ok but no one ever clean the service during the 2 days i was there

breakfast was fantastic

the breakfast (as part of stay) and the dinner we had were top notch

the hotel, was really comfortable and every room has an amazing view and for a big plus that is pet friendly ud

the parking lot was so rough that it was terrible for the wheels of our suitcases

nice value for a nice room, and the pool access. they have an elevator. parking area.

wheelchair accessible bathroom grab bar was diagonal and not horizontal and parallel with the floor

there's a restaurant and bar and plenty of parking

it's attached to a casino

it would have been nice to have somewhere to do laundry but that's my peeve

nice room and shower, hot water, laundry service

kitchen very dark

the fact that it's right on the street corner and the area 1m in front of the door is used as a parking lot, we

room was dark. mosquito screens appears to have fallen down in the bathroom. kitchen was dark.

advertised laundry facility and restaurant but neither were available

pool was great

ample parking

the rooms are quite old, no breakfast and the wifi didn't work the time i was there

the pool

great staff, food is good, bar is well stocked.

a gorgeous place on the beach, private, quiet, well maintained, cooling pool, beautiful flowers, plants, birds

his dog logan and the cat djinn had a great time with our kids

nice pool is available to cool down on those hot days

the kitchen is not as shown on the pictures. but had all you needed.

there is also a shared kitchen if you prefer to make your own meals

they didn't seem to sweep the room properly and their laundry for 30 pieces of light clothing cost me 127

there are several faulty machines in the gym, the room cannot be ventilated and the air condition system is

my biggest issue was when we arrived and went to our room and that it over looked the parking lot

room service and it was never delivered

park for kids . activities. friendly staff.

only 2 staff members seemed to know about the laundry service, so make sure to train them on this knowledge

the breakfast was good. i enjoyed the omelet station

breakfast was great

food and breakfast

at the spa stole my gold brazalete

laundry service is expensive

: a kids club, beds way too small, our room could have been more clean when we arrived, but the

the pool was really fun and they make sure that you drinking a lot of cocktails

the kids pool could be cleaner.

the area is right by the pool and can be loud at times

the breakfast is relatively basic and could be more creative

it's nice that they have breakfast

breakfast was delicious and the beach is great

breakfast was delicious and served right outside with a nice view of the ocean

loved penny, the home pet

the room was fine but the room bar didn t have all the products available in the fridge.

pool was not clean, the room cleaning service was poor, the gym is too small and old, prices are very high, not

multiple pools (10

the spa facility was good and the therapist, rozalina was amazing, thank you

room, food, staff and services were exceptional. golf course. spa and gym.

the wifi was very unreliable

parking was on the street

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk

perfect pool amenities for small children

the swimming pool was big and we can go directly to the pool from our terrasse

well maintained with beautiful pool, nice restaurant with varied, affordable menu and friendly staff (especially

nice facilities, nice pool, clean grounds

everything was good...the food, the pool and the room...