advertised laundry facility and restaurant but neither were available

the pool area is nice and big, perfect for children and families also and kept very clean by the

the rooms are quite old, no breakfast and the wifi didn't work the time i was there

1. no wifi 2. no cable tv 3. bed was broken 4. toilet was broken 5. door lock was broken

owner and staff are very friendly and the hotel is pet-friendly which is a plus

location: it is behind a casino and the pool is right up next to the parking lot

great service restaurat pool

bed was comfortable and the air conditioning and wifi worked well

grab bar in the bathroom is diagonal and hard to hold onto for a wheelchair user

wifi connection not very good at all-used phone data as hotspot

nice room and shower, hot water, laundry service

it would have been nice to have somewhere to do laundry but that's my peeve

size - we had two rooms, kitchen, bathroom and a balcony (on top of that - social area on the roof

they have parking for your car it's off street

the kitchen could use some tea towels and a mid-sized pot

great staff, food is good, bar is well stocked.

nice view from the pool area

breakfast was good

it does need a little maintenance, but the infinity pool and views overcame the flaws

good breakfast, the view, nice staff, the games

was published that it has a complete gym

great garden and very nice pool setup

the environment, beautiful garden, serene pool, cute bar area, big and peaceful rooms, plenty of extra facilities

pool was small (but a nice temperature), and we had to open a gate to come and go with the car.

hosts, private rooms with patio in a fantastic garden, great birdwatching, excellent pool area for relaxing,

the environment, beautiful garden, serene pool, cute bar area, big and peaceful rooms, plenty of extra facilities

place for a rest with kids even ud83dude09 the owner of this lodge is very helpful and friendly

the kitchen is well equipped and you can prepare your all favorites dishes

the beach view is outstanding and the house garden and pool are in a perfect symphony.

he was lovely with the kids and very helpful and supporting by traveling around

a gorgeous place on the beach, private, quiet, well maintained, cooling pool, beautiful flowers, plants, birds

we also used the laundry service but that was just briefly mentioned at checkin

we enjoyed the convenience of the laundry service too

helped me with taxis, laundry, etc

we also got our laundry done there which was great and reasonably priced

we appreciated the laundry service, the ability to have massages in our suite from their 3rd party providers

they didn't seem to sweep the room properly and their laundry for 30 pieces of light clothing cost me 127

also during breakfast we had to chase the waiters to actually get basic things like cups and cutlery

a few more bartenders at the pool bar would be excellent

the gym was poor

we liked the gym and spa facilities, they were well maintained, maybe because normal people don't do exercises

6) personnel did not look for any additional alternative when we presented complains 7) cable and wifi dropped

nice pool, hot shower, very clean and the best staff

nice quiet place, good breakfast included. close to town. peaceful!

breakfast included, sooo many dinner options, beautiful view, helpful staff

breakfast was ok. it is not that i did not like it, it was just ordinary.

lobby is strange you check in at a bar area and people are having to drag their suitcases through the main

pool, multiple restaurants and bar options, close to main road through town, amazing rooms

loved the weekend breakfast buffet, it was so extensive and had incredible quality

amazing installation! the decoration and the wellness spa are amazing

loved the pool and the grounds

has great reception (claro has no reception) so i was able to get my work done, but if you need wifi, this is

some options for breakfast, e

i would call it more like a spa without the bubbles

no indoor breakfast space for very windy or wet weather.

lovely decoration and the pool in the back was perfect for the kids

we could have our laundry done and use the dining area to play boardgames

no wifi,

beautiful place in the nature, plenty of parking place. basic comfortable rooms

the wifi (i was very concerned about this one because i read the reviews, but it worked great

3 nights at the refugio with my family ( 3 adult children) and my brother's (3 children and a pet)

we were offered laundry service which was great

excellent breakfast

the hotel, was really comfortable and every room has an amazing view and for a big plus that is pet friendly ud

one had a bathroom and bed while the other had the kitchen and a bed

i appreciated having a pet-friendly place

only 2 staff members seemed to know about the laundry service, so make sure to train them on this knowledge

the breakfast was good. i enjoyed the omelet station

breakfast was great

food and breakfast

at the spa stole my gold brazalete

laundry service is expensive

: a kids club, beds way too small, our room could have been more clean when we arrived, but the

the pool was really fun and they make sure that you drinking a lot of cocktails

the kids pool could be cleaner.

the area is right by the pool and can be loud at times

the breakfast is relatively basic and could be more creative

it's nice that they have breakfast

breakfast was delicious and the beach is great

breakfast was delicious and served right outside with a nice view of the ocean

loved penny, the home pet

the room was fine but the room bar didn t have all the products available in the fridge.

pool was not clean, the room cleaning service was poor, the gym is too small and old, prices are very high, not

multiple pools (10

the spa facility was good and the therapist, rozalina was amazing, thank you

room, food, staff and services were exceptional. golf course. spa and gym.

the wifi was very unreliable

parking was on the street

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk