pool was great and overall an ok place if it was clean and roach free

room next to the pool

well maintained with beautiful pool, nice restaurant with varied, affordable menu and friendly staff (especially

friendly staff, pool is nice

the swimming pool was big and we can go directly to the pool from our terrasse

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk

the wifi was very unreliable

parking was on the street

we could have our laundry done and use the dining area to play boardgames

excellent wifi that was highly appreciated by everyone

beautiful place in the nature, plenty of parking place. basic comfortable rooms

3 nights at the refugio with my family ( 3 adult children) and my brother's (3 children and a pet)

no wifi,

breakfast very good

delicious breakfast in the garden

the grounds were nice - the room was nice - easy parking

parking and check in easy

beautiful grounds, delicious food, excellent hosts, open good hours for activities and breakfast

we were offered laundry service which was great

beautiful location in the clouds above el valle. perfect breakfast with service included.

the bed was comfortable, there is hot water and good wifi

landscape, comfortable beds, enough room size, quite and relaxing atmosphere, and breakfast at las nubes was

i would almost rather a small closet that fits a suitcase instead of the mini kitchen.

room, food, staff and services were exceptional. golf course. spa and gym.

options, front desk service, el criollo restaurant staff members, room view to the lake, parking facilities,

that does not have a bar with live music or dj to dance

comfort and convenience of it , great beach ,great golf course

we loved the choice for restaurants, pools, even great room service

amazing installation! the decoration and the wellness spa are amazing

good restaurants; breakfast was a treat

concierge in particular went above and beyond a standout employee who deserves recognition spa was beautifully

the spa is

loved the weekend breakfast buffet, it was so extensive and had incredible quality

for the food i can't say as we only had breakfast here but it always smells nice from the restaurant

there is a parking lot if you have a car

it was raining an parking lot was far and didnot had a roof

clean surrounded by nature, with great climate, hot water, air conditioning, free wifi and free parking

breakfast was ok. it is not that i did not like it, it was just ordinary.

we also used the laundry service but that was just briefly mentioned at checkin

friendly staff efficient laundry service their in-house massage service were incredible

helped me with taxis, laundry, etc

we appreciated the laundry service, the ability to have massages in our suite from their 3rd party providers

we enjoyed the convenience of the laundry service too

breakfast was delicious and the beach is great

it's nice that they have breakfast

clean, good location, pet friendly, friendly staff, good vibes

sense of freedom! perfect hosts! alexandra's breakfast!

great breakfast, restaurants close by

laundry service is expensive

facilities, pool for adults and kids are separate, the beach area it’s nice too

the complimentary water is not brought to the room so guests must get them from the lobby bar

pools with no kids allowed.

facilities, pool for adults and kids are separate, the beach area it s nice too

only 2 staff members seemed to know about the laundry service, so make sure to train them on this knowledge

free parking

one section of a pool smeeld like pee

we have 2 kids (8 months and 2 years old) so we liked how everything was not too far away

i enjoyed the golf course

they didn't seem to sweep the room properly and their laundry for 30 pieces of light clothing cost me 127

it has several pools, specially for small kids which was great for us

a few more bartenders at the pool bar would be excellent

the bar could be better

like that everything is close so did not have to waste time moving from the beach to the pool to the restaurants

the pool was clean, refreshing, and gorgeous

pool needs a little bit of repair/refreshment.

breakfast was good

good breakfast, the view, nice staff, the games

it does need a little maintenance, but the infinity pool and views overcame the flaws