used the laundry most of the night and so we couldn t wash my son s car seat

pool was alittle small

wifi setup and bathroom had minor issues.

well maintained, room furnishings are very well done, a variety of breakfast selections and free parking

the breakfast wasn't the best but everything else was amazing.

the part of only one elevator on the property and you had to wait and the laundry area was clean but the dryer

elevator broke down once. plus it could use more laundry machines.

kids loved the pool

indoor pool was freezing cold and our kids really wanted to swim

indoor pool was freezing cold and our kids really wanted to swim

there were hairs in the shower and in the kitchen counter

more breakfast options!

i haven t had breakfast yet this time around, but i had no complaints last time.

poor selection of food and beverage for breakfast

needed a quick, safe, and clean place to stay with my pet as i was traveling across country and got stuck in

the elevator is really slow, and the laundry room is dirty.

all of the rooms don't have a fridge and microwave, there's no breakfast, and there's construction noise during

loud guest in the hallway breakfast was not included as the site suggested the entire hotel is under renovations

pet friendly/ friendly staff

wifi was terrible

you had to pay for laundry and the washer and dryer was so old

great breakfast love that it has laundry room

staff was very nice and our room was in the best spot, close to laundry room, and back door to get to our car

also our room was beside the laundry room so in the morning when they were washing sheets the spin cycle shook

when the ac wasn't running, the noise from the laundry room was loud and annoying

free laundry service clean room with kitchenette spacious room with lazy boy.

the convenience to local shopping. the 24 hr. free laundry facilities and the clean pool.

the complimentary laundry was a great bonus

we love the complimentary laundry service

laundry room,gym

the lg tv let me hook up my video game & the wifi connection was strong

were not any extra towels after we used our towel for the pool and no change to use laundry facilities

close to what we wanted to do, on-site laundry

guest laundry washing machine didn't work

the gym is very small and not usable

location, friendliness of staff, and free breakfast

big thanks to comfort for ensuring that our laundry wasn't s clean after the dryer malfunctioned

i had to go to the front desk and retrieve unfolded towels from the laundry basket

people above me had kids and they were stomping so loud

the only reason we went was because of the swimming pool and it wasn t open yet so we just came back home

very nice pool

cleanliness; morning bistro; gym; laundry option

i like it, you could go set at the pool.

the staff was very nice and the breakfast was good

the whole time we were there the wifi was down.

nice clean hotel. room was perfect and beds were very comfortable. nice breakfast.

pool was closed for maintenance but only due to weather

the room service was superb, the staff was duly trained to go out of their way for the comfort of the

i arrived to check in at 10:30pm after a long day in the gym with my son, the hotel cancelled my reservation

breakfast was not good no selection for kids

kids loved the breakfast, and the pool

i think you should have a heated pool, the pool water was freezing

also when we tried going to the pool there were a lot of kids running around the pool and jumping in that it

the wifi connection kept going in and out

pet fee is ridiculous

no stove in the kitchenette, but they have stove tops that you can get from the front desk apparently (haven

breakfast was not bad at all

breakfast options could be better.

in non smoking rm

that my room was a smoking room and it was clean and comfortable smelled fresh on the room

i had a non-smoking room but there were so many people standing outside their rooms on the balcony smoking our

we assumed it was laundry being done

ample parking

clean and ample free parking.

bathrooms weren't clean at all and there was trash in the parking lot

i think breakfast could ve been better.

are 5 people huddled in the laundry room trying to stay warm bc their door keys dont work , and there is no

rooms kind of small but had a really nice kitchen area.

parking

the laundry area didn t have secure entry so at anytime someone could take our stuff.

the wifi didn't work good

there was a hooker hollering and cruising the parking lot during daylight hours

wifi sucked! no room service. no new towels

specifically requested a non-smoking room, and when we first walked in we could smell smoke and imediately

the breakfast was adequate nothing fancy

breakfast was continental and average

the pool was closed for the rest of the year

bugs in the room bathroom door wouldn't shut pool area was nasty

to six flags, indoor heated pool, free breakfast, comfortable beds, friendly/helpful staff, the price

room was dirty, had cockroaches, dust, smell like smoking cigarettes, no elevator, no iron, laundry machines

wifi sucked. very, very slow. had to use my phone to get to internet.

i would have liked to have had parking on the same side of the hotel as room.

there were no refrigerated items at the continental breakfast.

breakfast ended early

the breakfast

friendly staff good breakfast

did not tell use there was breakfast, water bug in the closet, holes in the wall, sheets had burns in them and

the breakfast was at a decent time like all hotels and they even have a little store that you can

breakfast

we had a room by the pool and we didn t even hear much noise

too much activity going on in the parking lot light at night.

not enough breakfast options.

room had smoke oder and was non smoking

free wifi

the laundry facilities-- really small washer/dryer. no large trash bin on floor

i would've liked laundry service with the room.

anything that i didn't like but i wish i would have known the pool was not open until may

only suggestion is that you do not use the pet friendly rooms for guests who don t have animals

no comment on the pool area because it was too cold to go swimming

staff was friendly and helpful l, laundry facilities were great.

the laundry room stole $3.50 of my money an a didn t even was my clothes shaking my head !!

no iron or ironing board i was told to go to the laundry room across the parking lot

cigarette holes in the sheets and blanket, laundry machines broke vending machines dont work

the closing time of the pool, no stove, and laundry room being out of service

the breakfast was nothing really to talk about. more choices would have been nice.

need more food to pick from for breakfast in the lobby and they need to get bigger beds for

breakfast hours

was under construction /remodeling& the fitness room was unavailable

we paid the pet fee... and the next day they kicked us out for having pets

breakfast and the staff was very nice

also it was freezing and the washer and dryer are both outside which made it difficult to do laundry onsite,

i forgot about the breakfast we had to leave out this morning

more choices for breakfast

did not make it to breakfast

no breakfast available due to covid19.

parking was not too far

parking. needing more spaces.

the pool was not very inviting

pool was closed, room window bolted in, impossible to be opened

smoking in parking lot

i dont think the trash and dirty laundry should be transported in the same elevator with guest

i must also mention that during breakfast, my children asked about an item that wasn't on the menu that morning

didn t like the loitering, there were guys hanging out in the parking lot at 2 and 4 am and i seen one of them

entire property has been redone except for the pool

the breakfast

i washed some laundry and went down to put it in the dryer and there was water all over the floor

great they have laundry facilities, shame no change at reception

across from laundry room, heard washer n dryer all night

laundry machine ate 50 cents i made aware to

laundry room

it was very clean and the the breakfast included a wide variety.

outdoor pool

enough light in the room and if we opened the curtains for extra light it opened up to the front parking lot

the breakfast was absolutely amazing, so was the staff.

nice size pool , not a huge pool area

tv stations rita from housekeeping was nice laundry facility on premises large refrigerator picnic tables in

there was no breakfast, no stores or restaurants nearby and their pool was closed for the season

well lit parking lot

the kids and i enjoyed the pool and even the other guests were friendly

clean, beds were comfortable, nice staff, nice breakfast

laundry staff was very mean to me

a blanket stole out of there laundry room nothing was done abt the situation smh

staff was friendly, the room was very clean, the pool was great and the breakfast was 10 out of 10 for a hotel

room i was in the tv keep glitching meaning they wifi/cable need to be upgraded needs an antenna and all the

those traps should not have been sitting on a windowsill where kids can touch it

great staff and good breakfast

we had a great view of the water. the room was nice and the breakfast was amazing!

beautiful hotel. breakfast was great! great location. staff was helpful.

i did not like the indoor pool. the smell of chlorine was overwhelming.

the new ones on the breakfast bar don't taste the

laundry was no change all card. no sign.

the laundry facilities (washer and dryer) were broken

needed to do laundry and the laundry room only accepted quarters

the laundry need updating.

no one took the the bedding the laundry room

fantastic staff and cleanliness and the breakfast room was up to par and peaceful and quiet

did like the breakfast and being able to prepare hot waffles

) plenty parking

nice pool for kids

wifi was complimentary as was parking and breakfast in the morning

the pool and fire pit outside

the pool didn't look clean

wish the restaurant and bar area was open but due to covid i wasn t but that s okay still had a million

have a bar and starbucks.

pool appeared a bit cloudy

parking could be better

breakfast is good

need more parking spaces

other than the parking, the stay was wonderful.

breakfast and the gym

i informed the front desk in person and they said wash cloths were in the laundry

they also have a entire restaurant and bar down stairs so you don t have to go far and the food is exceptional

decor, gym

my next visit, i hope to have more time to enjoy the beautiful pool

breakfast was great and loved that it was served each day.

the laundry was out of order which was inconvenient.

pool, stained towels and wash clothes

also, they don't have a pool

no pool

wifi password would not work and the breakfast was cold and the lady was picking up stuff as she

also there was no way to make change for the laundry

the staff didn't have basic knowledge of the laundry area cost or what floor it was on.

laundry room was out of order

people talking loud in the parking lot late at night for over an hour, but that s not the fault of the property

had breakfast n brown lunch bags & not a breakfast bar were you could choose different stuff from

to the ball park, laundry facilities on site, clean and tidy, someone available to check in after hours with

also a laundry facility

machine in laundry area ate my money

surprised i had a full kitchen in my room

the room was very nice & clean. the location was quiet & peaceful. great parking space.

was surprised to see that this hyatt didn t have a laundry room

needed a laundry room.

s no laundry

laundry service in the hotel would have been even much better

pool was closed and fitness because of covid

a better return times back on shuttle from baseball games

all good. pool was out of season but looked lovely.

great location and shuttle services, ample parking

just wished the pool would have stayed open a little longer for adults to enjoy

the shuttle

location, cleanliness, comfort and great kitchen

lots of room. kitchen.

location to the galleria area. within walking distance of truist park. kitchen area was nice.

not having the transportation (shuttle) services and the hot breakfast

breakfast was great, rooms were very clean

staff, available laundry facilities.

laundry on premises.

great gym

warm and clean pool

good gym, nice hotel. typical business traveler hotel.

the laundry facility was down, so we couldn t wash our clothes, as needed

either they were too serious or mean spirited; also think the gym could use a little more updating

stay - first time with my pet

ice machines were not working, there was no room service offered, starbucks was closed, no vending machines i

wifi wasn t free, breakfast wasn t free, parking wasn t free

there was multiple lady bugs in my room, being next to laundry room was annoying as well considering the walls

there could have been a better selection of items, for example the hotel was out of laundry detergent

charged for parking and charged me to check in early even though i am a platinum member.

good bed, wifi, comfortable room

the bathroom, a broken shower control, the pool was very cold even though it is indoors and the gym equipment

charge for the guest laundry

affordable , clean , room was spacious and i loved the kitchenette

parking lot is small

only thing i didn't like was that the pool was closed

the gym is small

close to truist park. beds were comfortable but the scent from laundry soap was to strong.

i wish i would of received room service

the hotel itself is near many attractions if you bring kids or just wanna take a walk.

husband and kids loved the beds

in addition we never got room service up until the last night of our stay, we had to ask front desk for it

room service came into our room at 8am. the did knock but we were asleep. 8am is way to early.

room service options were a little underwhelming, especially for the kids

our last night we were there - kids running up and down the hallways, in and out of rooms slamming doors, and

room service options were a little underwhelming, especially for the kids

i went to 3rd floor bar for cofffee, young woman working was outstanding

the pillows were too soft & there was no laundry bag inside of room

nats in room, not enough lighting, bulbs out! walk through between by kitchen very tight space

the bathroom did not have lock on the door. with 3 kids and 2 adults....that's not really ok

like the excellent customer interaction and service received by barbara who checked me and my spouse in after

also didn't like the pet weight limit that seems inconvenient for people of larger breeds

went to work and turned my sheets to laundry was advised that she would put sheets on bed when she was finish

early check in

we were down where the laundry room was

location, costs, early check in, parking, free breakfast

beds were pillow top and very comfortable: good showers good breakfast

price was cheaper than parking during playoffs

close to truist park. free hot breakfast in the morning and free wifi.

conveniently located, free laundry, nice selection in the pantry store.

complementary laundry use

the full kitchens in-room, the gym, free laundry, quiet location convenient to many restaurants and fast food

there is a free gym and laundry room area as well you just need

in the lobby is complimentary coffee, and you're able to purchase chips, ice cream,frozen meals, laundry products

located straight in the hood, broken down cars in the parking lot, trash all throughout the parking lot blood

room was clean, and pet friendly

there were a lot of people hanging out in the parking lot late at night, making it uncomfortable to walk our

wifi.

the people sitting outside in the parking lot at the next door hotel make me uncomfortable.

the laundry was broken

no towels or anything had to go get them from the laundry room ourselves

he told us to go to the laundry room and ask the cleaning lady to give us what we needed

despite advertising guest laundry facilities, none were available

i like the surroundings and near food places and laundry mat

laundry room had a leak and it smelled like sewer. pool area can be better..

laundry facility had a puddle of sitting water

in room but we told front desk before we left, would love to had a closet bar to hang clothes, no laundry

of facilities that were very useful like business centre, 24hr sundries shop, pool and guest laundry

laundry room had a leak

the light switches where dirty, as soon as we entered the room it smelled like chlorine and dirty laundry

the room was clean and comfortable. the staff were friendly and helpful. parking lot was good.

could had more choice for breakfast no meat was available

secure, everything worked as expected, excellent wifi, quiet, located close to large selection of restaurants

ipad would not connect to the wifi even with help from the front desk

laundry facilities were outside with no seating to wait for laundry

they claimed to provide laundry service but actually not.

we paid over $500 for one night because we were charged 2 pets fees one per dog

breakfast was really good

yogurt available was for kids, not adults

laundry room at the facility but we managed to get volleyball gear cleaned for repetitive

desk ran out of towels and we had to wait until laundry was finish

dirty laundry in the closet

go down to front desk and staff take me to the laundry room to get the sheets

laundry, and a pool

if you have younger children swimming inside, you need to be able to sit down to supervise your kids if you

we ordered room service & food was absolutely delicious

kids were running in hall until midnight

did not close unless you slammed it shut and our windows on the 3rd floor fully opened we had kids with us

no pool like on website

we also did our laundry on site so we'd come home with mostly clean laundry- either have quarters on hand, or

room was stuck in a corner where the maintenance and laundry rooms were located

laundry was apparently right above our room and you could hear it above us during the day

full kitchen and table. laundry on site

staff is very kind and the hotel has all the facilities to expend days: laundry, kitchen, pool, tv with excellent

tabitha help me get my laundry done properly

only thing was the dryer in the laundry room didn't dry good but other than that

it seemed to be kids left in two rooms unattended by adults

gym was small with no ac. rooms were very small and poor lighting.

nice pool and inner courtyard

there were 6 rooms between mine and the guest laundry, machines that sounded like large laundry machines were

did not use it but the laundry was nice and i saw one of the housekeeping ladies giving it a good cleaning

the pool and spa tub

pool,breakfast

staff is horrible bad attitude britney was very rude they have more pets then people staying in there, you would

but they only gave me $6 to use at the facility laundry area to wash my clothes

i have never experienced room service before. this was great room service.

great location! really nice bar and restaurant!

the pool area was clean and tidy

room service knocked on the door early but they were kind

it did have a pool, gym, and laundry room

the staff was very plesant and the best perk was laundry on site

they had alot of pets and there blankets were thin

went to this place cause the ad said there is a pool and there is,, but it was closed the price is high if you

pool not being open, however i understand that isn't your call

parking spaces too narrow with

there are lots of parking positions!

isn't eye pleasing and could use a complete facelift/renovations on the outside buildings and parking lot

parking lot needed repaving

wifi would only work in one spot of the room.

immaculate, customer service was excellent and the proximity to the airport and the free shuttle was awesome

upon arrival at 11 pm there was no food available on the restaurant and the bar was closed.

shuttle service to and from our wedding venue came back to get us at 1:30 in the morning just like

extend the shuttle past 9 pm, most flights come in after this time.

charge14$ daily for parking and a 50$ pet fee that booking. com never mentions

staff acted like we were in their way in the laundry room and when we let them know about the laundry room issues

very clean, nicely arranged room. great breakfast ! location is outstanding

breakfast is included but we couldn't really enjoy as we were out the door before it opened

convenient atl airport hotel ever --it has its own atl skytrain stop, no shuttle needed

the breakfast provided was good, just add water be available throughout the day

the crew who are doing the room cleaning and laundry a big pay raise, they are doing an awesome job

came to the hotel after 4 days of camping in the great smoky mountains, and the laundry room was a life saver

the laundry person was a saint

no laundry facility

had to wait for the one staff member to be done with laundry before checking me in

laundry room dryer does perform well with heavier fabric clothes like jeans.

there was no phone by the pool to call the desk and i wasn’t going to leave my kids unattended

a guy even told the kids he got stuck on it

the hotel overall was clean and a great experience, esp with an indoor pool!!

all the kids running up and down the hallway being really loud late at night. it was obnoxious.

had to wait until the laundry was completed to get towels the 2nd day of our stay

access to do the laundry was also a plus

we needed to use the self serve laundry which was on our floor and it smelled like feces

was enough space for us (5) in the suite, clean, guest laundry, entrance of the georgia aquarium is 3 minutes

laundry facilities are coin operated instead of complimentary

we were not even able to access the the room until after 7:00 because the laundry was not available and

it would have been nice upon check-in to receive written information about happy hour, pool info, laundry,

the shower was awesome and hot. the bed was comfortable. and the breakfast was excellent!

site states room service

think that they may have been short staffed. took a awhile to get room service.

the laundry room has small washers, the room itself had a lot of small maintenance items wrong

the front desk was kind and the laundry room was a great bonus

laundry was good, used it twice

laundry available on third floor

the guest laundry room was spacious and the price to wash and dry was the best price i've seen anywhere

my bed, the laundry room etc.

since we were there for a basketball tournament it was nice to have laundry facilities and they were only $1

gym and not a million miles away from the international terminal

lack of restaurant for kids. nice restaurant was pricey for kids.

i didn't like the additional charge for room service and the fact that the maids missed the empty 6 pack of