have liked to see an information card in the room as to where the exercise room and pool were what time breakfast

ignoring do not disturb sign when we had sleeping kids and not apologizing when brought to their attention, pool

parking is free and close to the building

parking

the staff is excellent , breakfast. one of the best anywhere . best location in raleigh!

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

laundry

when i asked him if he s ever been in that room, i was told it used to be a pet room as if that explains and

hanging around parking lot, leak in laundry room that soaked hall carpet, wet laundry floor ( did not use washer

smelled of cigarettes and dirty laundry

dirty, elevator broken, when i arrived there was dirty laundry piled on the second bed in the room

i fell asleep she said to no i wasn t asleep we have other things to do back there like do laundry and different

family next door to my room, had so many kids in the room

i also appreciated the laundry to wash my clothes

staff was very professional very nice hotel the pool area is the best hotel i've ever seen

also, we were not told you need to request room service

pool, location, bar, lobby, grounds

i loved the modern feel. i loved the bookshelves in the lobby. the pool is amazing.

breakfast was awesome

parking on the side

super friendly staff, very clean, and a great breakfast

perfect location and excellent breakfast

day sunday}monday breakfast lady employee was better all 4****

didn't like that the front desk person did not know where the laundry room was which led to having to stop on

guests monopolizing the laundry facilities and the gym could be upgraded.

the pool looked nice and was well kept

great breakfast entrees

i liked using the gym (i had it all to myself both times)

even have laundry facility

also being able to do laundry there

gym was used for storage so no working out, laundry room was dirty

pet friendly nice no frills hotel

parking at this particular location was very small

no laundry machines on site either

30 dollars a night for pet without telling me

it was a cheap place to stay and pet friendly

was supposed to be non smoking

breakfast not included in low price - if a free breakfast is available, should be for all guests,

we ordered room service and the food was amazing

we noticed a kitchen employee patting a dog and afterwards she went straight to breakfast bar and put her hands

the staff were extremely friendly and helped us with an early check in

it was very pet friendly harper loved it

parking lot was full and there were drunk guys

and five dollars for wifi is ridiculous

while working out in the fitness center you will see a view of the pool with no water and

i like everything about the property besides parking

the pool looked nice, but was not open.

loved the free parking

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

the room was love very clean & roomy staff was very nice, breakfast & the bar was great

pool and breakfast

ridiculous that my 13 year old couldn t walk on a treadmill with me in thee gym to supervise

hotel manager personally drove us on the airport shuttle so that we could return our rental car early and avoid

cleanliness, breakfast location, and laundry,

food was unacceptable including the kitchen cooks attitude

parking was pretty full at night!

i loved the indoor pool. my kids had a ball swimming and splashing under the umbrella waterfall

breakfast could have been much better

great staff and free laundry!

free laundry and super nice staff!

the laundry room was very convenient, as well as close proximity to the crabtree mall

free laundry, and overall it was a nice hotel

laundry

no laundry

check in was easy, parking was fine.

limited amount of parking

check in was easy and nice gym. location good too.

bed was comfortable, wifi was speedy, shower had very good water pressure.

was good location was good laundry facilities was easy to use parking garage was

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

i was located a ways away from the laundry room but could hear the dryer from my room

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

the parking garage... thank goodness there were other places to park lol

appreciated that they had laundry facilities and coffee available 24/7 in lobby

the laundry room needs a new washer/dryer

that it was a pet friendly facility

right down the road from the pnc arena, i was able to drop my kids off and pick them up easily

the wifi is top notch, so quick

i heard another customer complain about this at the desk and wasn't given a responce) guest laundry didn't work

they would get an electronic payment system in their laundry and more machines

staff was very helpful with information and quarters for the laundry

the wifi is free

parking!!

there s even a target store in the bottom of the parking deck

had were the lounge that i paid extra money for was closed the night we stayed and when ordering room service

no good parking

the hotel gave me a late check out so i wouldn t have to worry about packing in the am before my exam

location, bar area and feeling of security. staff are friendly and knowledgeable.

lots of free parking. the laundry facilities were fab. the staff were lovely.

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

one staff person named whitley was our airport shuttle chauffeur, bartender, and server

clean, good breakfast, very good gym

that is was pet friendly since we were traveling with our dog.

kitchen and dishes in the rooms.

didn t love the $100 pet fee that was non-refundable

nice workout facilities and pool

breakfast was excellent

valet parking is $22

free parking is a plus

loud when room faces parking garage

because the hotel is downtown, and there is no on site parking, parking may be a hassle for out-of-towners if

this hotel is close to everything and the bar upstair was the icing on the cake

not to mention room next to laundry room so rest and relaxation was not an

laundry wasn't kept clean

bed smelled like fresh laundry instead of old hotel room

i was right by the laundry room, which was quite noisy during the night

front desk for washcloths and towels they did not give me any and their excuse was no one did laundry last

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

nothing really maybe that the bar closed to early

there was some sort of formal dance with dozens of college aged kids all over the place, which was very

also love the pet friendly environment

i loved the bar area with a pool table ,board games, and balcony space

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

gym was out of water and not super clean

very clean, great pool area, huge suite for great price. very friendly staff.

spacious room, well equipped, easy parking and breakfast

an outdoor fire pit with cozy couches and huge tv, coffee bar available all hours, better than an average

free laundry room too

breakfast pool room check in was smooth

noise level at night. kids where running around in the hallway in the middle of the night

nice accommodations. breakfast buffet and make-your-own omelet bar were terrific.

the staff was very friendly. the complimentary drinks and pretzels. the pool was really nice

kitchen

room no coffee maker, 3 light fixers not working, no microwave, the parking lot very poorly lit felt unsafe

were dirty red stains, paint and other spots, guests walking around in the parking lot asking others for money

parking was good near the room we occupied

into parking lot, property looked like a homeless shelter

there was no clean laundry when i went to front desk

i had to wait until laundry was done

great laundry facility

there is anything that i see could have been better because of the house was always clean the laundry room was

the hallways make sure the laundry room isn't filthy the migrants always leave the washing machines in a disgusting

it turned out that the attendant had left his post and was in the back laundry/utility area

facilities have a laundry room, and the room has a kitchen and a decent television

other lady said she could not give me towels because night laundry person was not there

the laundry room never has working dryers & washers as well as no laundry detergent or dryer sheets

animals, parking

no laundry facility

dropped my laundry off as instructed in the book by 8am, i was told that service isn't usually done, and they

breakfast location service no laundry

my kids and i were able to really relax

pool closed early at 8 pm

laundry room with 1 washer and 1 dryer $1

of the exterior doors to the parking lot facing wake forest drive was cracked open 2-3x we were exiting so it

the outdoor pool an sitting area

the food at the bar is delicious

it was literally a strip of grass in the parking lot that ran along off fence that was on a hill

wasn't laundry available on site

i love everything except the laundry concept

preferably you d want to stay on the front, also the laundry facilities is a washing machine and dryer

there was a guest laundry which we made use of

the breakfast was well maintained and many good options were available

was a little confused about the parking, i had a one time complimentary wifi

clean and new! great breakfast

another staff refuse to answer a question about how to get to the pool

rooftop bar has a great vibe and extremely popular with locals

clean and modern. good breakfast and rooftop bar was good

instructions said to put dirty laundry outside door & would be replaced

they didn't have a laundry room.

after many requests i went into the laundry and pulled out towels from the dryer

got my room service orders wrong.

the room had a pet urine odor and the tv didna ? ? t work

load of laundry, lots of supplies included for free, good water pressure and temperature

bathrooms were clean. front desk pleasant. laundry facility a plus.

the full service laundry room was nice, although i wasn't there long enough to use the services

laundry room, dryers didn't dry. didn't like no maid service on the weekends.

not the gym, the light in the gym room, and some of the equipment in the laundry area didn't work either

find taxis the night of 26 to 27 april the lady duty manager was very rude when i asked about my laundry not

cannot provide even an adaptor for overseas travelers, terrible bathroom 3 days to deliver the laundry and when

the room service was late and they brought a pot of coffee but no cup

out of ice and soda, menu was not updated for room service, out of many menu items, no extra pillows, toilet

i felt it was over priced not having room service or valet parking just to name a couple things.

every space i visited from the laundry room to the pool was clean the room was clean well appointed and spacious

no room service

wish there was an outdoor pool!

i liked the option for possible early check in and arrival made our trip smooth.

also, the staff was great, the pool was very nice, as was the exercise room

good location, malls, diners and laundry within minutes driving.

the location is really good- close to laundry facilities, an excellent diner across the street, and a donut

elevator and smoking room

people seemed to be smoking right in front of the air conditioner

the room smelled like someone was smoking different drugs inside

very clean and spacious room. hotel was very clean. loved the fitness gym.

the hot breakfast was delicious and offered plenty of options

the breakfast was good and cleanliness of the area

large tv shower carpet kitchen

staff was veru friendly, and breakfast exceeded my expectations - especially considering the price

laundry facility was out of order.

only 1wash cloth and 2 hand towels for 3 people; no laundry sack

we used the self service laundry which was very convenient

suite was spacious for 3 adults and 2 kids. hotel was clean and breakfast was good

i was disconnected from the hotel's wifi the morning i was leaving. unable to check my flight.

laundry room was a bit messy, had to clean lint from dryer and clean excess detergent from washing

we finally found the person in the laundry room and she indicated

i also used the laundry facility which was fine and the fitness center, also fine

and it was so nice that they had everything you would need to feel at home, laundry room, fitness center, the

kitchen too

laundry

a complimentary breakfast bar and replace the old washer n dryers in laundry room, i have had to call service

loved the guest laundry and walking distance to fun places to

staff is very good. great location! free parking.

the floor was ridden with pet hair which caused my allergies to

morning to evening there is a lot of noise from machines i guess where we were it was close to laundry area

it was nice to have a laundry room

the staff was very nice. the location was great. i loved the gym and the pool.

my kids didn t want to leave the pool but we had to run out and get some wings and fries and back to

indoor pool, breakfast had many choices, bar until 11pm

i wish the situation was different, as i would have liked to use the pool, but that couldn't be helped

free dumbbells but no universal gym in the fitness center

the indoor pool looked nice, but we didn't get a chance to use it

the sliding shower door seal lets water pool on the bathroom floor

walls thin. neighbor had kids!

not enough parking

the pool wasn t heated as listed

pool was inside but not heated

swimming pool excellent cleanest i have visited in nc.

light from parking lot shine thru top of shade on window.

husband loved using the indoor pool and i love that it is pet friendly hotel

bartender ashlynn (i believe that was her name) also happened to bring our food up for room service

parking

the gym was well equipped.

couldn t get daily room service since we brought a pet

parking. not fun to vie for street parking or head to the garage.

you're a bar patron like myself, be aware that their bar is going to be slammed during the weekend lunch

parking is always an issue however we found a spot pretty close this time.

was a little worried about parking

when i couldn t get room service because i couldn t get through to the restaurant (they were slammed

they had a laundry place.

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility

the pool

their shuttle service picked me up at the rental car site

facilities(gym, pool,)

the halls had obviously not been vacuumed recently nor had the laundry area been maintained

for this individual one-night experience: out-of-control unsupervised kids in the room above us

really upset about the room service not being available and the lack of vending machines

bar closed too early

no complimentary breakfast but there is a nice small dinning place and a bar on the first floor which look very

of it, bed was ridiculously hard room smelled terrible like cigarettes and wet laundry, floor was filthy at base

clean, comfortable, quiet, allowed my pet at no charge, great value.

clerk worked with me after i realized i reserved a smoking and i needed a non smoking

the wifi is poor here and the cleaniness isnt up to par.

the wifi was also good

room service staff were all great, but there was a gentleman at the front desk that was no help

wifi

the elevator was sketch. the bar closed at 11 and food stopped at 10:30 so felt alittle early

the access is terrible since you have to deal a crazy busy street to get in and out of the hotel parking lot

down the stairs you are unable to go back to the main part of the hotel, you must exit into the parking

it was a bit crowded with baseball kids, but there wasnt really anything not to like.

the girl in the bar was grumpy and i wish housekeeping came every day to clean.

great fitness room

were disappointed that the pool wasn t open and that we were not told it would be closed

the pool was not open, and there were no signs posted

the laundry facilities was out of order!

the wifi is terrible and so was the cable

you have to pay for local calls and wifi

comfortable bed, hot water, free wifi, fairly quiet.

very poor wifi, always breaking up

the next day i was doing laundry and younger man was much more pleasant when i had to walk back through the

the little complete kitchen in the room was awesome

were coming from or if i would have the same problem so for the sake of protection of my wife and kids, i ordered

parking was good, and well lit at night

desk clerks were very friendly, breakfast and staff were amazing

laundry room complimentary, a plus

group of migrant workers up all night making a lot of noise and doing laundry u till 5am

laundry expensive $2

had laundry, fitness center, all the things that you would need

maybe that there should be laundry room in each floor

laundry room inside the hotel, other people slamming the doors, ac was loud in my room, and the

walked in 2 ne room there was the cart with dirty laundry inside roomud83dude21ud83dude21 went back to front

they gave us one bar of soap.

it's nice and clean breakfast was good.

they wasn t serving breakfast or had any vending available

they say in your booking page they hav pool jacuzzi and spa , and its not true

room service

the gym, breakfast,

no pool

parking is not the greatest

it is clean but no on-site laundry, next to a large laundromat though

did like they have parking for veterans though

house keeping staff or someone was smoking weed

they had hot breakfast in the morning

they could have had breakfast

iwalked do to laundry 4 towels

location near veterinary hospital, comfort space, coin laundry on-site.

like the on site laundry machines

the front desk was very nice, clean room, good breakfast

wifi didn't work no parking cause of the broke down cars in the parking lot no place to sit in

very professional, and damian at the shuttle bus was very good and joyful

is clean and airport shuttle is available

liked the pool, fire pit, size of the suite, everything!

room spacious. access to kitchen. breakfast provided

the pool

self service laundry

close to rdu airport. clean. offered enough towels. safe. guest laundry available.

couldn't offer coin exchange for laundry

they charged 5-6 dollars for some box breakfast, i had to buy a tide laundry pod for a dollar when i ran out

nice courtyard with pool

beds, very prompt breakfast arrangements and easy to access services like laundry and fitness

desk never had coins for the coin operated laundry

laundry room is also available

manager sit down across from me and my kids while we were eating breakfast like we had stolen something

they have decent breakfast, we have stayed here several times and the location is great.

didn't have a laundry room

over over over over charge for my pet to stay and no response from the manager when i left a message to call me

shuttle very clean staff friendly, helpful and honest (one lost her tablet and other items in parking lot -items

gym was quite minimal.

breakfast was awesome! had gluten free dairy free options.

to the elevator and i especially didn't like the fact that my keys stopped working in my room and laundry room

people in 1st floor laundry room smoke cigarettes and you can smell the nasty smoke

laundry not in use tho i called in before booking and front desk said it was???

very updated large rooms comfortable beds close to airport pool laundry

no laundry bags for dirty clothes

laundry facility

person on the staff from the laundry workers, kitchen help, bartenders to the front desk were very pleasant and

it has a fridge, microwave, kitchen tap and an ice machine down the hall

not enough parking

at night, the parking lot and surrounding grounds were well-lit, providing a safe and comfortable environment

laundry facilities were clean (and the front desk had quarters)

24hr shuttle

bed was super comfortable and the shower was amazing. pool was the perfect temperature!

convenient especially with airport and local shuttle

parking is a little tight

laundry is completely complementary ( no

kitchenette-very nice; showers-very good; loved having the shampoo, conditioner and body wash

loved the amenities; the kitchen with the stove, dishwasher, utensils and plates and cups

friendly staff. nice variety at breakfast. appreciated the free airport shuttle.

excellent staff. lots of little extras. good breakfast.

i also liked the nice laundry room and working ice machines made for convenience

only things that were not super great was the television/guide, and the cost of the laundry

desk about it and was told it had been reported to management who said it was because of the laundry equipment

comforter was lumpy because the filling had shifted and clumped up in the laundry

even the kitchen sink is there, so i can quickly wash the kids' bottles

room was next to the guest laundry and the noise from a sneaker in the dryer was so loud it could be heard in

there was barely food at breakfast

a very long day of uncontrollable mishaps, the hotel s atmosphere was very serene, pool/spa were therapeutic

needed more breakfast option

the bar and food was exceptional, the pool was maintained and they treated me with respect

the ambiance, the rooftop pool, the room

the gym and the pool plus the bar and dj was also

the gym and the pool plus the bar and dj was also

i loved the concept of the pool on the roof

also, the rooftop space was very nice, but the pool was really small

in addition, the property does not have a laundry facility

i wish they re a laundry mat.

gym has a slight bad smell

convenient, clean, indoor pool

friendly staff, very clean, i like the breakfast and coffee

great shuttle service to airport and restaurants

appreciated the airport shuttle latonya at the front desk was very nice and efficient

wonderful staff. exceptional breakfast. waffles. pet friendly.

it was highlighted by a great continental breakfast

location and shuttle bus to rdu

no plastic baggie for dirty laundry and the in room safe did not work (bummer)

no laundry on site

fighting at 3 am in the laundry room when it clearly states facilities closed

wanted to do laundry but didn't have quarters

also, the hotel offers free shuttle service (though personally did not use it, prefer to

to housekeeping facilities/laundry area, i guess

need to update the breakfast and the laundry room

the airport shuttle was a very nice free feature

didn't go down for breakfast so can't comment but there is a waffle house yards away which was good

room set up. breakfast was good. 24hr coffee

people selling drugs in the parking lot

dirty, smelly, holes in the wall, i was panhandled in the parking lot

00 tv a plus and wifi

to pay extra for small pet

bad smoking even the room said not smoking, too many cockroach everywhere, everyday they change wifi password

not sure if a leak from ice machine or someone coming from pool

airport transfers were fantastic and james in the bar was excellent at encouraging conversation and making me

location , breakfast , airport shuttle

is horrible as hell i know it s covid-19 but dang come on now that s why me and my kids will be going to

loved the shuttle and ability to leave my car at the hotel while i was gone

no laundry bags, no do not disturb signs

the pool wasnt open but i forgot it opens after memorial day

my youngest daughter was just a little disappointed that there was no indoor pool

there are no real special features of the hotel other than the breakfast and an outdoor pool

also, there were no scrambled eggs for breakfast

we used the free airport shuttle to save on parking fees

i also like the fact that there is a bar and restaurant on site

swimming pool not clean water and not hot

i could work out while my daughter enjoyed the indoor pool.

my children would have liked the pool being open until 10:00 instead of 9:00.

clean, comfortable, airport shuttle was quick, restaurant in the parking lot

clean rooms and hot breakfast bar!

wifi was great and lots of outlets in room

breakfast was nice

super clean, shower was updated, free breakfast.

property had two restaurants in the same parking lot and a bistro inside

and bar were closed evening we arrived

pool and gym area for those who want that

me n the kids n husband love the pool n workout area

the morning coffee bar sucked, way too long to just get a cup of coffee

great to use the on site laundry

pillows were too hard, i was right across from the laundry room and the staff was very loud at 8 in the morning

when i went to do laundry i told them the vending machine was not working

they have an industrial laundry room where they was all linens whiter than white

the noise was aggravating since we were right beside the laundry room that was getting remodeled

pool was indoors.

fact that there was a youth baseball tournament and there were lots of loud kids

fact that there was a youth baseball tournament and there were lots of loud kids

the pool kept the kids entertained and the gym had the essentials needed for a workout

the pool kept the kids entertained and the gym had the essentials needed for a workout

had a bar that wasnt even staffed to open yet when arrived

i had the bar exam to take it was

was hard to get into the parking lot

website says bar open sunday-bar was closed sunday

tight strange parking with another hotel crowded in on there beautiful place