staff is fantastic, clean and great breakfast

location, comfortable, and good breakfast options.

cafe in lobby was great for breakfast

nice facility and clean, great staff, good breakfast. good central location.

the daily breakfast was great

breakfast was well attended by friendly people

gym need update

breakfast in the morning was amazing

breakfast was good, fresh, coffee needs some improvement

wifi was unusable at busier times of day, and it was very noisy often late at night or early in the

breakfast wasn't that good.

breakfast i would prefer to be able to serve myself

the breakfast waiters need to be trained to be more friendly and service oriented.

breakfast and great service

should be a direct door to the parking at least letting use of emergency exit door in the first level

breakfast is very little selection

breakfast was good and i like the location

breakfast was super staff location

friendly and efficient staff. extremely convenient location. excellent breakfast.

great breakfast and location!

breakfast was great

breakfast was good, room was comfortable, very close to sabaneta area and mall, modern style, it

it s very comfortable and clean and the breakfast. staff are very helpful.

clinic in that walking distance, staff very friendly and helpful, clean room, one of the best breakfast included

laundry service is expensive, towels and toilet paper are hard, small tv, orange juice and eggs for

we had room service one night which was extremely quick although a very limited choice

breakfast has a lot of room for improvement!

the gym

another improvement can be to add dumbbells or weights to the gym

beds are a little hard, the tv didn t work, the wifi was bad

the breakfast was good and also the location.

every morning we had a good breakfast

they quoted us $85,000 pesos for a load of laundry.

staff and breakfast

didn't have breakfast but there are some great restaurants around the area.

lied about parking lot and garage, in their reservation page says parking is available, but they let my car

short taxi ride to metro nice breakfast good coffee wholesale district across the street.

nice breakfast with natural 'jugo

wifi excellent

efficient space, it was a relaxing environment with wonderful staff especially sandra who made sure that

safe location, good facilities, friendly staff, decent enough breakfast

hotel is well priced and we'll located i like that it had parking

parking doesn't exist

there is secure parking (we were on motorcycles, so very important)

laundry service

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room

breakfast wasn t it at all

parking, clean and tidy double room cleaned daily, excellent food in the restaurant and cheap,

room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

the breakfast is in another hotel and the included with the room is not very nice

there is save parking in the basement whereiparkedmymotorbike.

breakfast

com about extra fees for bringing pets, and i never expected the costs would double for bringing 2 dogs instead

unexpected costs of having to pay extra for bringing pets, even though the hotel is listed as

chose this location due to the underground parking lot but when we arrived after dinner it was full and we had

no food or breakfast is provided by the hotel directly

no breakfast, and small areas, bathroom cleaning

uncomfortable to get to the rooms, bad wifi, bathroom so-so

don t have room service, they put me on the 5th floor and elevator was not available or working

breakfast

very good wifi and tv

breakfast was ok could av mix it up a little tho

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was

i was misinformed about the breakfast hours, there was no laundry machine in the apartment nor a fully equipped

the breakfast is fantastic

the breakfast was amazing so much food

covid the hotel does not offer breakfast downstairs, but only as room service

small microwave oven to add to the kitchen would be convenient, but having the equipped kitchen with 3/4 size

the sheets were stained they smelled clean, but the stains made them feel like dirty laundry

windows do not close well, so traffic noise all day and night long would not recommend the laundry- missed

cheap and efficient laundry service good view from the balcony big smart tv to connect to youtube, netflix etc

having a laundry sink and drying rack in the room was very helpful

the apartment had what was needed the kitchen was well equipped, as was the laundry area

didn't understand laundry instructions , maybe they should change the laundry process/instructions

prices to have laundry done is per item and was very excessive

laundry service is inexpensive and will even clean shoes

great food and room service location is excellent with safe surrenders for

menu in the bar was limited, i think a more options could be amazing because the hotel is already

medellin has so little humidity, the pool water evaporates faster than normal, cooling the pool water

wifi in bedroom

wifi connection in my room, 2 night without air conditioning, plumbing issues in toilet

very weak wifi in rooms, but in a public areas of the hotel were wifi excellent

is quiet and beautiful but still close to everything, breakfast on the terrace next to the pool while watching

very helpful personelle, helped with laundry, tours, taxi for airport

they have laundry service as well

tv ia horrible never works and laundry service is subpar

fast wifi

wifi is really slow but that is a standard problem in medellin

during breakfast service coffee wasn t available in the lobby.

breakfast was good and the cool thing about the rooms is that they each have fruits as names

breakfast could improve a bit. otherwise everything great

very good breakfast and wilson who served was very nice and took very good care of us

the breakfast was delicious and staff and amenities were phenomenal

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

if u wanna walk its 20min 5 min with taxi(uber) save they have camara, quite place good service breakfast special

location near to aguacatala metro very clean and tidy good value tasty breakfast (3 options: traditional, american

although the breakfast was included, i did not try it

the receptionist has to cover the chef for breakfast last day of our stay

everything ((todo) the natural gardens ,staff amazing people, breakfast. excellent location

it has a bar and no food

bar had some great views

clean hotel, good breakfast, great staff helping with the tour and taxi booking and with lots of simpathy to

breakfast was very good and the bar area has an amazing view of the city

the laundry service was the best i have ever experienced

not a/c, not phone, poor wifi, bad breakfast!

the persons at the kitchen, the attendants, the administrator, exceptionally kind

wifi was great, comfy beds too

from the information on booking.com we thought we had access to a kitchen and you don t.

we got robbed in the laundry

their laundry service was too pricey

are realy helpfull carring, breafast was superr everyone there was super nice to my family, my kids were spoiled

it s a little old. the terrace is pretty small and misses a pool.

location was perfect, breakfast was delicious, spa was great, room was clean, hot water great ac perfecty

the laundry service is very expensive, around 4 euros to wash a single shirt

the beds were excellent and rooms are large and i was able to connect via wifi and do some work on my laptop

have elevator available from the parking lot to the lobby, is very inconvenient when you have a kids or if you

new hotel, rooftop pool, comfortable beds and spacious room, everything was just perfect

the rooftop on the 16th floor is very cool with a nice swimming pool, gym, spa, and bar and has a nice view

good hotel, good parking,great breakfast.

hotel is in a great location, the staff are very helpfully, wifi signal is good, the breakfast was good, a great

the hotel has private parking included which is great

excellent property in medellin. huge mall right across the street. tasty breakfast & clean room.

staff was friendly, good wifi, great location, amazing breakfast

laundry could be done through the service at the hotel, but if you want to do yourself or outside

the entire staff was exceptional from the front desk to room service and laundry service everyone was

breakfast was very good

facilities were nice and clean, hot breakfast was simple but tasty, and pool was fun for the kids

the breakfast was very generous and absolutely delicious truly one of the highlights of our stay

at all, but the breakfast and laundry prices seemed a bit on the expensive side to me too

nice spacious rooms, friendly personnel, perfect laundry service.

floor room was vibrating, laundry one shirt was burnt one was stained, although they didn't charge me for it

information i needed for the city and about my options how to get to the airport), i liked the gym and the pool

room service can be a bit slow.

laundryvon site aside from room service which was expensive but

laundry at the hotel is also very expensive

the place was allways clean , great working staff , breakfast was delicious .

enjoyed the good breakfast and the helpful staff and their recommendations for good local places to eat and

wifi worked fine

but the wifi was relatively weak and unstable for such a nice place

the room service and kitchen staff also did a marvelous job every time i placed an order

breakfast is delicious, with a wide variety of options to suit every taste

breakfast was very good. the bar was also good and the people serving

excellent breakfast. fast wifi. good news channels in english.

the laundry service

breakfast buffet rooms too small refrigerator not in her bedroom parking garage too small

need room service for dinner

they can introduce more options to the breakfast

business facilities like conference rooms, easy printer access, and small meeting rooms, a nicer gym, all day

excellent views, and breakfast

great space, great little gym to workout

it's incredible that you can't get hot food as snack bar it's just vending machine type stuff

breakfast room is amazing

the wifi is pretty

if i had to nitpick, there was no laundry service on the weekend, and i really needed something cleaned

staff knocking the door to see if you want to do laundry or room be clean.

the price of everything (food/drinks, laundry service), no ice available for guests, the tv set.

wifi could be better

bathtub was kindof grotty, safe didn't work, no facilities like swimming pool, jacuzzi or anything, nor a gym

we would like to have more choices in the breakfast

the breakfast is prepared in their small kitchen by staff members, who generally have more than 1 task

the breakfast was delicious and the cleanliness a 10 out of 10

excellent breakfast and location

good breakfast

the pool was under renovation, our room smelled of glue (had to be taken care of by a doctor in the

hotel is comfortable, featuring swimming pool and gym (not used by this

of everything i like that this tell from the service to the staff members to the interior to the breakfast to

the pool does not received sun until 1 pm and the check out is at 12 and if you check in a bit late

water was not so warm in the swimming pool.

we had problems with our laundry

we used the laundry service which was very efficient

(laundry service: please double check that your delicate clothes don t end up in a hot dryer and

no breakfast

i wish i had tried breakfast, it looked tasty

some issues with having guests and they change over $200 for laundry

not enough towels. laundry took too long

gym / fitness center could use an upgrade

wifi for my computer in the room.

it 5 stars they have a windows a/c which is very noisy room lighting is very dim, and annoying no room service

only the location. very uncomfortable, no towels laundry, bad service, antipathic attendants.

very affordable hotel in belen. good value: clean rooms, friendly staff, and a decent breakfast.

the hotel is doing now some renovations, so the breakfast is not available miguel from reception, gave an

breakfast very oily.

breakfast is just a sandwich

love the rooftop area with hot tub, lounge chairs, gym and laundry facilities

great pool, nice laundry facilities, good varied breakfast, wonderful staff

laundry service with no fee

we also took tide pods for the washer but they probably have some laundry detergent you could use or buy

rooftop jacuzzi and available laundry machines were also appreciated

it is not always that you give your clothes to laundry

no laundry

laundry very expensive.

communication was very poor. bad organizational skills in regards to extra services like laundry

the laundry was incredibly expensive, and the wifi cut out few times for a few minutes

laundry service is quite expensive compared to local pricing the restaurant felt crowded most

soap dispenser provide very limited quantity of soap in the bathroom and laundry service is very slow, it took

lobby too small and sometimes there was nobody at the bar and had to wait a long time.

the gym could be better

breakfast was spectacular, loved it. room was always clean. staff was very supportive.

laundry service was excellent and fast

location, lovely staff and the quickest laundry service i have ever found

had and also they had a sack on the door that said as much as you can and they would do it all laundry that you

comfortable rooms, terrific breakfast, friendly staff, fast laundry, excellent location.

laundry was super fast

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

breakfast each morning was excellent, and the dining area was a really pleasant space to start the

breakfast is nice,rooms very clean,and staff is amaizing

my only reservation is that they must advise all guest that the mini bar inside the room doesn't come with stay

the staff kindness breakfast was very good

breakfast and room service food was very good

prices for the laundry service was rather high

cost of the laundry was extortionate, basically 11000 for one pair of socks if we understood it correctly

all incidentals at san fernando, laundry, menu prices at the only restaurant, (dann carlton has three) were

the laundry services it cost me a lot for little clothes to wash

also have to give a shout out to the maids, pool personal and bell hops

rooms a little larger? and the cost of doing laundry was outrageous.

they lost one of our clothes on the laundry and they said that are not responsible of that

room service ends at 10pm however reception is 24hrs and available via whatsapp

pros: staff is friendly, quiet location, rooftop pool and bar (although one day it was closed for a kids event

room was quite comfortable and the breakfast was good

good airconditioning and laundry service

the laundry service a bit expensive but was quick and convenient

laundry service was fast and affordable

they do have a laundry on site with reasonable prices (we used it

unclear information about laundry service which is not that efficient due to the fact that is a service provided

the room looked like it was recently renovated and they had an affordable laundry service

getting laundry done at luum was easy as well at a good price

we enjoyed the laundry service and the breakfast was good

same breakfast everyday

g, arepa, fruit,juice,coffee) breakfast

we used the laundry service which was affordable and helpful for dirty clothes

efficient laundry cleaning service

they also offer laundry service

not do laundry because the only washing machine they got was damaged

the apartment complex offered a laundry service which was helpful

do not get the laundry service

not a negative on the hotel, but once we converted the peso to aud we realised how expensive our laundry service

the service and the laundry prices

hot shower; smooth check in and check out; very good staff service including housekeeping and laundry; excellent

twice for laundry

location, great room, free fruit, good breakfast, quick laundry and friendly staff

small room, laundry service did not work well

they did our laundry in a matter of hours, and the breakfast was very good

we got laundry done and i couldn t believe the speed it was returned to us

cost of laundry extortionate, but no one forced us to use that service, so

they were still able to find room at the end breakfast

poor wifi if your room is at the end of the hallway. otherwise ok in the hotel area and lobby

breakfast was good .. room had no a/c but the fan was good .. bed was huge .. bathroom was good

breakfast options were the same every day

breakfast is a prepared dish, but there are quite a few options - if you understand spanish

great location,breakfast very good

the breakfast is a good quality too and has a good range of choices

american-style breakfast, excellent service

the room was very comfortable, the staff were exceptionally friendly and welcoming, and the breakfast was

reception, breakfast included, nice staff, clean, water to refill bottles and make hot coffee, little terrace

breakfast satisfactory

40$ more than booking 2- the price was definitely not worth what we got 3- they start cooking breakfast at 7am

the attention from staff the clean of room the breakfast

the breakfast was meagre and repetitive: scrambled eggs with what seemed like some form of tortilla,

of the ladies overcharged me for having a guest, and the breakfast is mediocre at best, no menu, you just get

the hotel is on feels slightly sketchy), nice and stylish/spacious private room and good communal kitchen and

the kitchen noise carries to the rooms. if you are a light sleeper, bring ear plugs.

clean rooms, friendly welcome and an easy early check in, good communication via whatsapp and the hotel was

the place was spotless and the kitchen was well-equipped for cooking

the wifi works super well

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

laundry service was not good

t see room service only on first day no microwave in room very good breakfast but that s it normally

clean premises, good wifi, friendly staff who were willing to help

gym and sauna, which we were really looking forward to, were both out of order

cost for a laundry is per piece, not weight

wifi ok

good location and good breakfast

the breakfast was pretty descent and most of the staff were friendly and helpful

breakfast, location

very clean and the staff is amazing, everything is so clean and have option of laundry and it was cheap and

room is just next to the kitchen/breakfast tables so you hear the noise when people is having

wifi worked perfectly, the location was perfect and the bed was very comfy

breakfast wasn t the best but we weren t blown away by any breakfast we had on our month long

room is just next to the kitchen/breakfast tables so you hear the noise when people is having

the service was excellent and friendly. every request was tended to. fast laundry service.

negative is the laundry service

in addition the laundry service is a nice touch

the kitchen in the suite has little to no assessors

you will have a great view when you have a breakfast

the laundry service it s too expensive!!

but the biggest travesty was my laundry bill when i checked out

think that they overcharged me at the laundry

the internet was really slow at times. the laundry was super expensive

the gym could be further improved with more weight equipment