i liked having laundry available to guests. bed was comfy and it was quiet

my family loved to pool and hot tub

and he pocketed the pet deposit and refused to give me a receipt for it

the wifi is non-existent

them closed and use a shoe to hold them shut since i was on the first floor and didn t want the parking lot

bed bugs in several rooms, coin laundry, booking was mentioned at kitchenette but only a fridge

laundry could use more washers dryers

the staff said we couldn't leave our pet (aging,declawed cat) alone in the room claiming

and told me that it s because he was a pet

location and parking for commercial vehicle

breakfast wasn't as good as it should have been. the location was good.

parking not close to rooms

breakfast options minimal

pet friendly, nice breakfast

breakfast was awful, barely any options, bread was hard, juice was bad

no extra blankets or laundry bag

the lebanon indiana location has a great pool that has the right temperature of water not too cold, not too

breakfast was great

pool still not fully open.

was sad that the pool was out of order

115 we stayed in was very clean and spacious enough breakfast was awesome, coffee was the best i've ever had at

the pool is very small, cold and highly chlorinated causing a burning feeling on contact with sensitive

breakfast was good

new build, clean, good breakfast and loved the coffee.

the breakfast was not very good

while all other establishments around had parking lots that were completely cleared, hampton's was not; the

breakfast left a little to be desired

food at breakfast!!

pillows too thick. also would be nice to have hot tub in pool area

pool needs to be heated a little more though, it was quite cold when we wanted to take our son

rooms were clean, swimming pool was clean, some of the staff were pleasant.

breakfast was delicious

pool was very cold

better healthier breakfast selections

breakfast was one of the best i've ever seen

we mentioned this and cjj mentioned they are a pet friendly hotel, so if we had any issues with the room to

convienent and nice breakfast offerings

location, room was super spacious, staff was great, breakfast was good

pretty sure i was right above the laundry room

room was next door to laundry shoot

gym and pool were empty each time i went which was nice for me

breakfast on weekends to earlier

the wifi was awful

i didn't get to use the pool or restaurant but it's okay, the hotel was clean

ample parking. clean.

no bar area

were disappointed that restaurant & bar were not open on the weekend

room smelled bad , construction, and no restaurant or bar on a friday but was on the net when i booked it

excercise room and laundry area were excellent. breakfast was very good despite covid.

breakfast choices were very small; coffee was not hot, nor did i have a choice of a dark roast

cleanliness, the space of the room and the bathroom, the kitchenette with all the stuff needed, the location

my kids had to wait to swim because the pool was rented to a swim class

nice area good breakfast

pool was on the chilly side

free parking

nice staff, 15 mins from downtown (but free parking) and right off the highway to easy to get to

staff, extremely clean room, free parking, accomidated out bed request, and the list could goes on

my kids enjoyed the stay, the hotel is very clean, and they are very helpful

) called front desk to ask abt laundry

they did allow us a late check out, probably to make up for the issues

the pool was described as heated but it really wasn t.

the food on the second day stay could have been more hot for the breakfast.

the pool was cold but that's nothing to really complain about.

fixtures, sink drainage issue, average breakfast, out-of-service laundry, outdated gym, and slow wifi

room smelled like mildew. on site laundry not working though advertised on website as available.

the free hot breakfast was nice

did not expect the kitchen to be so large

staff, check-in process, kitchen in room, housekeeping schedule, convenient parking, clean common areas

my room was close to the elevator and laundry and the sound from the hall was loud

wifi was out during my stay

the gym had a nice weight selection

we loved the breakfast!!! my kids loved the space of the room and the pool

elevator broken. ice machine broken. parking limited.

i had to go to the office to get towels and wash clothes and there were no clean or dirty in the laundry room

there were laundry hampers filled with garbage bags under the stairs

drug addicts screaming in parking lot staff had to intervene hair in sink and tub no hot eater to

then when booked for 2 people they tried charging extra for 1 year old daughter, kids stay free

ok room for the money. close to interstate. fast wifi.

they had all accommodations. laundry, breakfast, washer and dryer, and even a can opener.

room was not clean, actually had to move rooms, laundry required 3 times of drying a small load $6 and the

to walk down long hallways to get to the laundry or ice machine

clean, spacious, comfy. pool and hot tub are perfect.

pet friendly, quiet, breakfast options, helpful staff

kitchen space had dishes, cups, utensils, 2 burner stove top, spotless microwave, big fridge

hot breakfast wasn't so hot temp

kitchen and house keepers

breakfast was a little iffy

it was freezing and i called room service and they did nothing to fixed the situation

couldn t identify noise we kept hearing...elevator, ice machine, laundry?

staff was rude and unhelpful. there are no guest laundry facilities on the first floor.

laundry facility on premise was

of the laundry rooms' door was stuck

night time clerk only the person doing laundry we need to be refunded for this terrible experience there was

and laundry machine were broken, breakfast wasn t ready one hour after breakfast time had started,

room was quite clean and there is a laundry on the side (extra charge

one staff member charged me for laundry powder another did not

laundry room wasn't working

staff is quite rude they do not even know at what floor is the laundry room and did not want to give me change

sleep very uncomfortable in bed , due a lot of xtra chemicals n laundry cause of covid ( we asked the staff

parking lot lights did not come on at a decent time

the kids loved the pool

everything was beautiful and clean- friendly staff- fabulous breakfast

we have 4 kids,and the listing said it would sleep all 6 of us, but there was a full size pull out bed and

after calling the main hotel # & waiting 20 mins, worker came stumbling out of laundry room, obviously had been

too much detergent in laundry had over-powering smell

it was nice having kitchenette/laundry facilities

when checking in, he told me he doesn't know much because he is usually the laundry guy

it was nice having kitchenette/laundry facilities

had towels or swimming towels available , they gave us laundry shout to clean the jetted tub

the laundry on site took extra washes and drying cycles to complete three days of laundry

laundry was done to get additional washcloths

no carpet - i was afraid i'd slip with my cane breakfast very limited.

the pool was great for my 8 year old twins

laundry, breakfast,

the laundry was free and conveniently located next to the fitness center

also, the laundry services were free

the room set up, the staff, the complimentary laundry room, the quality of the breakfast food, the coziness in

breakfast, social, laundry and pool. plus the staff was great.

original request from housekeeping was they needed to do laundry

was told they were in the laundry never in my life have i stayed at a hotel and not had the

there is one laundry unit on main floor $4 to do and machines are ancient

smell constantly couldn't use washer they constantly washing sheets and towels in guest laundry

the pool was extremely poorly ventilated. we could not sit in there to enjoy our grandchildren.

all rooms have full kitchen and separate dining area. it has full laundry in the hotel.

room was close to the lobby and the laundry room

the breakfast didn t have much of a selection

i like everything from the staff to the room to the breakfast and the location was perfect.

i just wish it was hot breakfast other than that its awesome

onsite laundry was great

they had my check the offices and the laundry area where absolutely no one was found

we had 2 queen beds, a sofa bed and great kitchenette with cooking essentials

i love the outdoor space, pool, and workout areas. rooms spacious. safe and private.

they also have an indoor pool, and my girls absolutely loved it

rooms wasn t ready at 4pm, hallways were dirty with laundry, bathroom wasn t clean

in this hotel, 2 things during my 3 day stay: first i got a room that was not cleaned up, second laundry items

room service food was excellent

tractor trailer parking close by or at property

stayed for 2 nights and there was no room service - so no coffee in the room on day 2 as we used it up on day

the staff were all super helpful and friendly, there's washing machines onsite for you to do laundry, and the

parking lines were too close together

front desk associate sent me to a gym where i could supposedly work out for free because i was staying at the

not really could of had a better breakfast in the morning

only one tiny bar of soap

in addition, the laundry facilities by that entrance created unexpected noise

great pool and hot tub. nice laundry facility

free laundry is a plus

it is great location with plenty of parking and not too far from the sports complex where my kids were

the fact of the hot tub and spa was not operational

adding fabric softer to laundry will help

enjoyed our stay and the pool very much

they are pet friendly

a really nice pool

wifi need to be better and only on cable channel

laundry facility was nice and staff was easy to work with.

the pool water was quite cold on tues

the air in the gym area was broken

wonderful breakfast! very clean rooms and friendly staff. pool was warm which was a plus :)

the pool was clean and well maintained

checking the dining area was being used as the laundry sorting area

people stayed up all night doing laundry

the fact that all night long people are doing laundry right outside the door, yelling, fighting

walls are and also i was there for 2 ish weeks and the vending machines didn t work, and the laundry is $2

breakfast was minimal and disappointing

the wifi functionality was extremely poor.

didn’t like the thin doors, where you could hear kids running around

well maintained. exercise area and pool area were excellent.

the room had a fireplace which was nice

the fireplace was nice and heated the riom quickly

a lot of people living at the motel, garbage bags and laundry baskets in the hallway.

pool was a tad cold the first night

the wifi/tv casting wouldn't work

this property was understanding of our large party (3 adults and 4 kids) and there was room for everyone to

did not have the breakfast

pool and fitness center were also well kept

gym has limited hours. doesn't open until 6am.

everything, especially the comfy pillows and breakfast

and upgraded, i love the gym equipment bonus is it over looks the pool so i can watch my older kids while they

our second night there, thier were 3 dozen kids there and it was still very quiet

clean and they offered the soda and popcorn bar, free cocktails (3) for an adult guest, and have laundry on site

laundry facilities are very substandard

was comfy, laundry facility was clean and the hotel staff was helpful and friendly

liked that there was a laundry facility i could use at the hotel

there was a lot of parking as well

free laundry machines

the best part of candlewood was the full kitchenette in the room

room nice size, kitchen nice.

we had a parking pass, so parking was no issue

clean and kitchen

when i arrived, they charged me an outrageous and disgusting $75 usd fee for my pet to sleep in my room

wifi.

the most friendly staff ever. front deck and breakfast folks all very nice!!

pool was closed due to covid.

pool is always clean and the space works perfectly for the little gatherings for my daughters bdays

pool are was nice and clean

the main reason we picked this hotel was one the price and the second was for the pool for the kids

the only thing i didn t like was that the pool water was cold.

pool was going to close but they allowed us to use it for awhile anyway

not a lot of parking due to a big bus taking up half the parking lot.

also liked the acceptance of pets at a resonable fee

room was as pictured, very clean, decent breakfast

the staff was friendly, breakfast was 10 out of 10, hotel was well kept at all times!

sign saying pool was closed but it wasn t.

staff was friendly and breakfast was good

second room was adjacent to the laundry room and there was an intermittent grinding kind of noise that was

sheets smelled like dirty laundry

the lobby is grand and i enjoy reading about how the fireplace and other building features are comprised of

was that the room would get a marijuana smell from some other rooms once in a while and the kids were like what

the hot water at breakfast was not hot enough to make a decent cup of tea.

a few things needing repair were ice machine on our floor and laundry facilities

floor, the ice bucket top was dirty, the bathroom shower curtain had mold at the bottom, only one laundry bag

the rooms are very nice and they have a very good breakfast available in the dining area.

area was good. near starbucks and mcdonald's (i have kids). felt very safe. bar in hotel.

it was busy when we were there with lots of families of kids playing on sports teams, so that made it a bit

convenient to have a laundry on site

no guest laundry

the wifi didn't work. there were bugs in my room, and the floor was falling apart.

having back pain from the mattress-was soft, had very few tv channels (not even many local), parking lot was

need to upgrade wifi and tv kept loosing singles on both

blanket and was told that they had none available but they would bring one to the room when the laundry was done

clean , friendly , no smell in the room , clean pool

professional & friendly staff. clean. decent breakfast. indoor swimming pool. parking.

staff at this hotel were super friendly, and the hot breakfast that was provided had lots of options

hotel clean, room was functional, parking was easy.

laundry facilities and cheaper than some laundromats

they do have 24 hour laundry

the pool could have been warmer, and the sausage was cooked to long

staff was very accommodating. pool very clean. stayed overnight with our granddaughter.

there is trash and broken glass all over the parking lot and in the grass

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

the breakfast wasn t what i expected, but still good.

pool was closed

the furnishings were comfortable and the breakfast was

gm yelled at me when i entered through the exterior pool door

laundry onsite, bathrooms were outdated and appeared shabby

no guest laundry

no laundry room

was a real rude employee that worked the laundry, another rude front desk lady

there were also two desks and the wifi was working fine

no guest laundry

we used the laundry and fitness center and everything was clean

the laundry was missing. the tub was stopped up

clean and new feeling. great breakfast

people who used the pool would leave puddles of water throughout the hotel, even in the elevator

towels were threadbare and the common areas were used for folding the laundry

laundry facilities, but no way to buy detergent

up, and there s a lounge/sofa area, in the basement, there are a few vending machines and a laundry room too

free faster wifi

was bigger than expected with a full kitchen

this is very hard on pets feet

i loved everything. breakfast bags could be much better

they were able to accommodate an early check in, and that was great.

didn t relieve prior to check-in that there was a pet fee.

great location and best staff! toya at the bar is wonderful.

no pool or laundry facilities as was pictured but understand new renovations

no laundry facilities

staff, accommodations, breakfast, and cleanliness were top-notch!

pet fee, really

near mall, free parking, hotel room was nice, and the staff was super friendly!

we liked the setup of the buildings and the patio behind the pool was very

place was very clean, safe, friendly staff, amazing breakfast, and it was extremely close to everything we needed

was a short stay but love that there was a pool a basketball court and friendly staff

suite with kitchenette. great coffee at breakfast.

kitchenette helpful, since no close ice machine someone brought bag of ice to my

hotel was super clean and the guest laundry was free

very clean and had guest laundry complimentary

free laundry an good customer service

there was non stop traffic in and out of the parking lot, with questionable people walking in and out

spatial room, clean, new, good price, breakfast included, good location for keystone.

laundry

i wish there had been laundry services available on the weekend.

300 soccer kids in lobby

to move twice after checkin due to noisy kids/parents in the room next door

our kids enjoyed the swimming pool.

room by noisy guest laundry very disappointing

and don't get me started on their laundry room

free laundry, a great pool and starbucks

liked the bar area and professional barman

best value, clean, nice accommodations, gym was outstanding.

laundry list of excuses and even started to explain it was my fault for wanting to swim

breakfast area was clean and good

breakfast was very nice and the people were overly friendly

were remodeling and the pool was empty would have like to taken a swim i cant wait to see it all done even the

breakfast was yummy. and i loved the pool. felt right at home.

front desk staff threatened me when i repeatedly told her that her laundry room had problems such as dryer vent

kids were disappointed about how cold the pool was

the far walk from the parking lot to the front door.

parking needs work

disruptingthere was a big group of young kids were running around, making noise, and acting as if they owned

i couldn't use the laundry machines somebody had them in selfish single use until they broke the

had the room next to the laundry room

laundry facilities were an absolute joke, both washer and dryer were broken

carpet floor in the room looked stained and old. the laundry room was dirty

also had fridge and microwave, was centrally located near resturants and stores, coin operated laundry

breakfast

there could have been more meat options for breakfast.

great breakfast in the morning

kids at least 3 or 4 in number from the ages of 7- 12 years old running the hallways

covid breakfast offering was disappointing, but understandable but better than nothing.

also wasn't expecting the coin operated laundry ( it's complimentary at hotels in the area for the same price

we went to the gym and pool everyday

were sad to see that they had removed the hot tub but we still enjoyed the pool

for example their usual free breakfast includes hot food, however given the circumstances, they did have a

my kids use the pools at hotels almost the whole time we are there, it didn't take very many people to

even the parking lot was clean

the only place we've found recently with the pool and hot tub open - super clean

the pool and hot tub were nice and all of the staff that we encountered were very friendly

the room were various spacious and it had a good breakfast.

very nice pool great breakfast buffet and a good really good staff

breakfast was good, free laundry was great

we did not use the pool, fitness center or laundry, but they're nice amenities

opportunity to be in this hotel was incredible, the location, the laundry facilities and the room was great

love the fact that the laundry room is free

the hotel suite was excellent. very spacious and kitchen had everything we needed.

not too bad, i can't complain! laundry room was nice and everything seemed clean.

towels could not be had until late evening, in that they had not done laundry

only one staff on duty. he was doing laundry check in. as well

the laundry room isn't 24 hrs

no extra blanket, laundry bag, or lotion

was very disrespectful where he would just talk very unprofessional the room had bedbug and the laundry room

for returning the dirty towels for clean ones because he didn't bring the towels down in the laundry basket

i liked that we could do a linen/laundry exchange everyday

the laundry basket was handy and due to extended stay type, great deal for people looking to stay long

the laundry room was the best part.

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

friendly people and let us check out a little later because we were doing laundry.

manager was very greedy when i booked online to get a cheaper rate he charged me double for the pet deposit and

accomodated us with parking for our trailor

no wifi!!! the a/c did not work. linens, furniture, carpet, were all new in the 80s.

it was very convenient to have laundry equipment available

laundry soap free from front desk.

plus, they had laundry facilities which we desperately needed

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

loved the free laundry room for my extended stay

from the pantry, pool to the laundry, everything available and ready for use

i loved the variety they had in the little store and the fact that you can do your laundry for free

i love the fact that it was free laundry

love free laundry

i tried two days to do one load of laundry and finally had to find a laundry mat

pool wasn't open, it was closed by the health department

kids put their food on the kitchen counter and small roach's come out , the front door lock got stuck twice ,

kitchen sink hardly had water pressure

there was a single rose petal on the floor by the bed and glitter covering the bedside table which indicates

long wait for laundry service one had one washer and dryer.

laundry facility was so dirty and was out of soap and fabric softener

we loved it all: front desk, housekeeping, dining room, area, and parking!

breakfast, dinner, drinks, cleanliness

wifi was good, we were able to connect our playstation 5

no lobby coffee no in room coffee maker no pad and pen no laundry bag sound of doors banging

privacy and kitchenette

they have a kitchen with the room

the parking lot needs r redone

a mini kitchen in the room was perfect for my needs

pet friendly.

good wifi and ok room.

extremely poor wifi, noise, and a rude staff member

the wifi is also trash

wifi/internet is dead

they need to offer change for the customers in case they need vending and laundry

there is an onsite laundry

was told the laundry machine was broken and i couldn't use it

then we were by the laundry room and the rudely kept slamming the door all morning, then one of the guys who

front desk able to provide change for laundry. check in was simple.

there's a laundry area, breakfast in the morning, guest and staff are friendly

laundry soap had to be purchased at the front desk and was expensive

cost money to use the laundry facility. should have breakfast up until 10:30am-11:00am.

there was a kitchenette but no dishes

had to pay for unfriendly employees and the wifi cuts off like you wouldn't believe.