very friendly staff. great breakfast. free laundry. great pool.

laundry facility was grand

very comfortable and quiet room, delicious breakfast, great swimming pool and lovely porch, from which we could

enjoyed having a cocktail at the fully stocked bar and sitting by the fire relaxing

i would have preferred a room with the view of the river instead of the parking lot.

they should have never been put into rotation and i blame the laundry service workers, however the front desk

would ve been nice if they had laundry, microwave and a gym at the hotel

no laundry facility

problem with the facility is that it seems the cleaning staff used pure bleach to clean and do laundry

great bar

laundry not working

laundry machines were expensive @ $3/$3

had to use a laundry service up the road

the breakfast was a good selection they had a waffle maker and easy way to get the mix out for them and

i loved the property layout and the breakfast

asked for extra towels & wash cloths, was told laundry wasn't done at the moment

properly, the towels were dingy and did not look or smell clean, the outside area had trash and a laundry basket

we could hear the laundry room near by

needed to do laundry, coin operated machine were there, however i didn't have quarters

easy parking

love the friendliness, the size of the room, the ability to do a load of laundry!!

great breakfast with real plates, glasses, and silverware (wow), nice fitness and laundry

bed sheets and towels need to smell laundry fresh like that in marriott suites.

and it was nice to have laundry

everything was super clean and everything in the room, gym and laundry worked perfectly

friendly staff good value good location guest laundry

didn't know the manner of pymt for laundry services until arrival downstairs and discovered payment was all

think your customers should not have to bring their dirty laundry to the front desk and exchange them for clean

onsite laundry took tap to pay which was nice when we had beach stuff to wash

i also liked that the laundry was available at a great cost

the room's too small, the pool is not open, and the laundry facility is not working correctly

the floorboards picture didn't match the room at all the bed was worse than sleeping on a pile of laundry

shower not working-should have checked before booking/laundry dryers not working-wet clothes-had to find a

i talk to him about the guy they had staying there that was stealing peoples clothes out of the laundry facility

dirty, out of towels, no room cleaning, pool out of service, laundry room out of service.

laundry and exercise rooms not open when stated to open.

express is the only hotel with a open pool and room delivery free breakfast

no gym at the time

comfortable room and bed good wifi and parking

the breakfast was outstanding and

he was able to use the laundry facility, grocery store next door, and had his best sleep in a long time

laundry room

the laundry room was conveniently located and had sufficient equipment

they are pet friendly and have a place to take your dog to do their business

i ordered a king suite w/kitchen, which was a waste, as there was no table for us to sit and eat at, only a

the coin operated laundry room was a great asset w/wet swimsuits from the pool & strolls on the beach

loud noise early in the morning from the laundry room cleaning carts hitting the wall which is where the head

didn't eat in the hotel, but i used the laundry

we really appreciated the guest laundry facility and the extra entrance that was extremely close to our room

great the room the staff the only problem was we stayed in room 130 which was right next to the laundry and

the laundry room is clean and a good size

the protein options at breakfast need to be addressed.

the pet fee is too much,

the pool ladder was broken andthe handicap bathroom needs safety tread on the tub floor

there was plenty of plates, bowls, cups, glasses, measuring cups, measuring spoons, utensils, kitchen tools,

laundry facilities were awesome

ice machines, cost of laundry way out of line.

our room was near the laundry room in the back building

washer in the laundry service was broken, so no laundry at

the coin guest laundry services: expensive and with only 2 machines

constant loud noise during the day of the laundry door shutes closing was annoying

the bath products smelled like sprite- kind of cheap smelling. no laundry bag that i could find.

the gym was great for all i needed and the laundry facilities were really convenient and free, which was great

laundry room available

no laundry bags no cushions on patio

swimming pool very quiet and clean guest laundry

it was quiet and the room had a great large balcony for the kids to play on without disturbing other guests

clean, comfortable beds and a nice pool! great location!

pool, breakfast, kitchenette, quiet, access to parking

- excellent complimentary breakfast buffet - nice outdoor pool for the kids

it has a fitnesses center, guest laundry and spacious car parking.

asked a worker about laundry service and got a very snippy response

laundry facilities were good and there was a gym which my boys used

absolutely loved this spot with its few, lovely staff and nice laundry facilities.

didn't like the fact that although there was a laundry room, there was no detergent available for sale on the

friendly front staff, great gym and laundry room

kitchen not so clean, not enuf towels, never got room cleaned even after i found out i had to ask

parking is good

the studio rooms were spacious .free parking , good for families with kids .have lundery rooms.

lots of parking

laundry available downstairs also really helped

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

room was clean and nicely appointed. laundry facilities were an added bonus.

breakfast cost $$ but kids ate free.

shuttle bus to downtown was extremely helpful

on site laundry

shuttle bus to town centre, laundry room was useful

- only meant walking across the lower level to another set of elevators to get to the roof bar - great views of

no wifi, unhelpful staff. noisy throughout the night

we were also accommodated with our request for a late check out (which was helpful since my husband s business

great common spaces, pool, and gym

and refunded my first night but it would have been nice to know before i unloaded my wife and kids and brought

didn t really have a kitchen in the suite, no stove or trash bags available.

covered parking and the staff was very helpful. the pool and the privacy

food and bar area closed after 11am and didn t reopen until 4pm

no laundry bags

the laundry area was tiny and the wifi was not free

room service came by every morning taping on doors around 9am

decent room service, quick room service

room service after 10pm

furthermore, the laundry facility was closed due to renovation without notification

we were given a room opposite their in-house laundry which runs 24/7 and can be heard through the door

and very helpful staff laundry on site big comfortable rooms with all the usual facilities free shuttle in to

coins at reception for the laundry

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

our room on the second floor was located above the laundry room

no laundry was done

could not get the wifi to work

the breakfast was outstanding

housekeeping bags of laundry were in full view in another wise pleasant courtyard

the breakfast is made to order and is fabulous

the breakfast was

the breakfast that was included with our stay was amazing

elegant & delicious breakfast cooked to your specifications included

breakfast every morning was good and it was so convenient that it was delivered every morning

they had free wifi but not good

only complaint, had to do with the wifi

the location is excellent, the fireplace was a bonus, there was a tasty breakfast delivered to our room each

light and bright room with high ceilings and gas fireplace

was above laundry and most likely hvac area

paid extra for a view of the pool/garden area and the view we had was of the laundry room

allowed late check out

wifi wasn t the best. hot tub was great but was advertised as a pool.

wifi was a little slow.

their rooftop restaurant/bar and pool just add to the appeal and level of relaxation

my kids wanted to swim and anthony turned the heat up in the pool to make

we only wish we had made spa reservations earlier to take advantage of the in-room massage

changed their breakfast and now do not give any options at all

amethyst spa was fantastic

we really needed laundry. none provided. our room 103 was dark and noisy

amazing room service by a 4 star restaurant

the bartender in the peninsula grill, was nice to talk to and was clearly in command of the bar

it was a bummer that the fireplace didn t work, but i get maintenance happens

took some time to be acknowledged by the bar tender, since we sat outside we had to walk in the bar and order

no laundry facilities

the apartment has limited but sufficient kitchen items for serving breakfast, coffee and snacks

the kitchen was just like

the kitchen was wonderful

which was an issue when the code to our room was changed last minute without telling us, the wifi didn't work

paper-thin we could hear the next room phone conversation or taking a shower… so when there are kids as we

room service/cleaning was poor one day

that would have made our stay better would have been either pancakes or waffles available for the kids

no breakfast included. too expensive for no breakfast or other food amenities.

cleanliness, friendly, pet friendly, beautiful, shopping, club level is awesome.

quality of the bar could stand some improvement.

the check in staff were exceptional at offering me a choice of rooms, i loved the rooftop pool and the lobby

not include even a continental breakfast, pool was too small, no hot tub

location was great. middle of everything. pool was nice.

the hotel’s facilities were equally impressive, with the serene and tranquil pool area providing an idyllic

wifi connection wasn t the best.

in charleston (location is society & king st) courtyard with water fountain is so peaceful the bar and restaurant

breakfast was good, brought to our room as covid is still an issue

i wasn t aware there was a spa on the property. i would have used it.

the santa's sleigh suite which was fully decorated for the christmas holiday with christmas tree, fireplace with

like warm-ups from walmart frozen section, same for other pastries, no hot breakfast options, not kids friendly

and there was a fire in the fireplace and comfortable couches for reading

laundry cart parked at the opening of the 2nd floor elevator could have been placed in an

cleaning carts, laundry carts, tables, etc often lined the walls outside our room leading to the elevator which

location of our room.. laundry hampers and large fan directly outside door

that laundry court needs new wheels

did not like that the laundry room was in front of our room

we were astonished to find having our laundry done was included in the rate

space had a fully stocked galley kitchen, comfortable couch with a tv

wifi service was not reliable and kept dropping off

pretty courtyard, small gym and suites with kitchens and two baths

the kitchen is well equipped and makes an extended stay in charleston extremely convenient

also loved having access to laundry in our room

for me and husband to have our own room, and adult son to have him- and a shared living room, kitchen

eleve, the rooftop bar/restaurant was a hidden gem

no room service

options were not great, too many people who were not staying at hotel were using the rooftop bar making it

restaurant and bar were very good

we did not dine in the roof top restaurant but the bar area was charming

size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my

common area not lively, small bathrooms with little space, no 'normal' laundry service

no microwave, no laundry services, limited cable (few channels, not even basic cable), complimentary bottled

laundry shoot inside the room was unlocked and an was an open hole down 7 floors

laundry facilities

no laundry service, shower pressure was bad, hot water was iffy, no room service

complimentary breakfast on door everyday, champaigne when i checked

pet friendly, dogs barking early morning and dog hair on furiture!

wish breakfast had a little more options

no laundry service, shower pressure was bad, hot water was iffy, no room service

had to go through the laundry room and get so so food which was cold and carry it back to our room which insured

good wifi

lovely garden where we had breakfast and afternoon wine and cheese

the kitchen and bath were quite modern, and the bedroom and sitting room had antiques galore

and it was very nice to a have some breakfast, snack, and wine options each day

breakfast can be taken in the room, on their rooftop or in the atrium, huge choice of non cooked

room, friendly staff - though they did make a mistake in giving me the wifi password, which was frustrating to

room service, household staff and valets were excellent in their service

very welcoming staff making sure your every need was met from breakfast, wine and cheese in the late afternoon

the only negative was fireplace didnt work. no big deal for us.

the roof top pool and bar area was great

, in beautiful condition, room service and staff fantastic

the roof top pool and bar area was great

gym is pretty limited

, room was beautiful, attention to detail was excellent, rooftop bar and pool was awesome

and nice amenities like a kitchen, full size fridge, sofa, amazing bed, and washer and dryer

a little too much kitchen and more room for clothes but we also loved having a great fridge full, kettle and

just stunning and loved the equipped kitchen and washer and dryer

location. helpful staff. room amenities. laundry facilities.

pet fee $50, parking

swimming pool, clean, comfortable beds, modern, friendly staff, nice location

great pool, great food and bar as well

the bar in the hotel was very cozy and the bartenders did a great job

breakfast was fantastic, and the access to laundry was welcome

daily room service was poor

john king's bar and grill was a great spot for our family of 6 including young children

are thin, can t completely cover window so a lot of light comes in at night & in morning, slow wifi and broken

pool outside! ?

was friendly and responsive mini bar well stocked room service was very good bed was very

the gym is way too small and needs to be much larger.

the room service food. the buckwheat crepes were overcooked

the room service was delicious

the gym is super small

additionally, free use of laundry machines would have been nice

a very functional destination. the excellent laundry was convenient after travelling for a week.

space layout kitchenette location and clean room awesome staff

the gym was also well equipped for this level of hotel

room was very nice and roomy. breakfast was awesome, and the kids had a lot of fun in the pool.

no room service

the rooms, both the bar and dining room were very loud, (including the voices of the staff) the choices in food

breakfast options quite niche

breakfast had a great variety and was very tasty

comfy bed, nice breakfast, welcoming staff, definitely best of charleston

in the room were excellent, breakfast was included, hot coffee available all day, guest laundry available if

swimming pool, gym and laundry facilities a welcome

we wanted to purchase laundry detergent and they were out, we needed tto break a $20

fantastic breakfast every morning, laundry service so fresh packed clothing, small bar to relax in evening on

that there was a laundry facility

the washer and dryers available with laundry soap at no charge was a nice touch

in suite laundry and very clean spacious rooms w fabulous shower.

room was incredible, so spacious and amazing facilities - wine fridge, fully equipped kitchen and laundry in

having laundry facilities in the room

full kitchen and many unique and awesome upgrades 'too many to list

but if i had to choice one thing, it would be to have laundry on site inside of the resort

also laundry facilities would have been nice

want to use the pool which is open till 10 after 7 tons and i mean tons of unattended very young kids that were

we felt a big uncomfortable having small kids with us, many other guests got check in gifts we did not

the spa is 100% recommended, and the service in the pool areas was really great

the girl went to a back laundry room and finally found 2 towels and wash cloths

laundry was at the end of pier at marina, kinda a pain to make six trips

4 kids ages 7-21

it was great to see the kids enjoying the easter egg hunt

of stuff going on here for the kids, and the adults also,

after multiple trips to the front desk and back to the laundry room i had finally had enough

they were on top of our booking and even changed it so we didn t have a smoking room

wifi, check inn from outside even at bad weather, nobody at the counter at morning sift

the kitchen area

have kitchen and fridge in the room which is very convenient

dirty laundry and coffee cups left in the hall for 2 days

room was clean,breakfast was good,2 free drinks a day nicee, pool, great location, beautiful building, nothing

after meetings the bar served each of us vodka & soda which is one shot for $12

we requested an early check in, and i realize they can't always accommodate that request, however our room wasn

i loved the breakfast and how clean the hotel was & availability of the gym.

full service facility, including laundry

juice dispenser was broken on one morning clothes felt damp in our room two washing machines in laundry area

a laundry bag in the room after check out

room was great, beds were comfortable, the guest laundry was a lifesaver. awesome spot.

need more laundry facilities

great hotel! loved the laundry and breakfast.

dirty laundry left in the hallway

only issue was the laundry

the laundry wasn't working at first and we had to go to the laundromat once

great location. clean and spacious rooms. delicious breakfast.

the laundry on site had modern and free to use machines

large kitchen, free laundry, great service, clean and comfy!

laundry facilities, pool

laundry room was clean and free

breakfast,laundry facilities, spacious clean rooms

need more laundry washers and dryers. one of each is not enough.

laundry facilities were provided

good complementary breakfast

hot breakfast. plenty of parking. easy in and out.

easy access.ample parking

no laundry area

our room was across from the staff laundry so it was loud.

no laundry or fitness facilities

negative was there wasn't a hotel laundry

there is no laundry facility

desk never had quarters for laundry

i was told by the concierge that they did not have a laundry service

great parking

stay- friendly staff; shaded parking was easy, beautiful pool and surroundings, very clean, easy access to

kids loved the pool area

when i did meet the front desk manager, i was lost for words because i thought she was the laundry attendant

laundry is located in the gym, which makes impossible to exercise due to the very strong smell of

it s pet friendly

was unaware that it was a pet friendly hotel & a dog continuously barked

the room was plenty big enough for the kids to play around and burn some energy off, the staff was friendly

the laundry room and washing machine need a cleaning. didn t want to wash my stuff there.

laundry were no clean, a lot of noise during in the night, a lady close to our screaming all night,

laundry on-site

couldn't get change to use laundry facilities

snacks, convenient laundry facilities

we called and requested them a second time, they said that they had to check with the laundry department but

laundry room uses a stupid app

has a guest laundry room

hard to find parking in evening

warm complimentary breakfast

i would have appreciated an easier to use laundry.

the laundry was handy but i wouldn t like to say when the filter on the dryer had last been cleaned

cause of covid but they would just leave clean towels for me to put away and not take my trash or laundry daily

lack of towels, tp, kleenex, etc. fitness room and laundry room were not working.

good laundry facilities

perfect location; friendly staff; very nice to have laundry facilities available!

six free machines in the laundry

husband and i loved that had a laundry area to wash our clothes

all utensils, pots, pans, dishwasher, upscale bathroom products/ cleaning products and even a laundry basket

it also has laundry room

that they only have laundry on one floor and the cost to wash clothes was $6.00 dollars

the laundry was coin operated vs digital and there was only 1 washer and dryer.

appreciated complimentary laundry soap

the room was clean and had several amenities such as hair dryer, iron, coffee maker, laundry bags, alarm clock

friendly staff, breakfast, pool, pet friendly.

is under renovation so some facilities such as laundry are not available and there were workmen, cables and

wifi is ok

wish they had an indoor pool.

hotel was very nice, pool area very nice

the firepit upstairs near the pool was very relaxing area

the laundry services were not available

laundry room only had one working dryer and no coin machine

my grandkids and kids love the indoor swimming pool and the room was really big and spacious.

friendly staff, pet friendly (but focused on not looking or smelling like a dog hotel), good

problem i had was the facility charging my card for room service i didn't even order but they apologized and my

dryer was broken in laundry room.

we ended up using the laundry 3 times

the property also had a laundry, which help

laundry riom out of detergent hallways could have been cleaner shower water strength

for more than 1 night but had to repeatedly ask for laundry bags cups and most normal supplies cleanliness needed

the laundry room is nicely equipped

having laundry on site was also super helpful and it was

nice laundry facility. good location. quiet.

good onsite laundry facilities - 4 washers & 4 dryers, coin operated

we chose it because of the on sight laundry facilities