room was not ready, no toilet paper, partying and music in the parking lot into late hours

kitchen area had no pot pans or cup and plates

are not working and it takes weeks for repairs the ice machine on the first floor and the laundry

front desk came to the laundry room at four in the afternoon asked me if i've been on my phone because the room

nice to be able to open big window. laundry room good value.

the ac, the workers very rude, laundry facilities were gross.

the pool needed vacuuming and skimming

did not supply breakfast yet continue to sell it on their ad the laundry did not work the guest computer does

) was told people usually go to a nearby laundry

was a laundry room we used

lots of room to park my big moving truck. laundry on site to wash our clothes.

laundry service could be a little cheaper, i can t imagine people do much laundry there but i had

also hotel had a permanent resident living there dragging laundry on the floor bragging that she don't pay

location was great, near shopping and places to eat. loved that there was a laundry facility.

run down room, pool was broke, fire pit was broke, there was a horrible smell in our room like no on had opened

the hotel was clean and quiet. parking was not an issue. staff was friendly and professional.

the pool was closed due to the weather but it s ok

had all facilities needed, laundry, ice machine

also had extras at reception such as toothpaste and washing powder for the guest laundry

we used the guest laundry and were able to get soap powder and change from reception

ihop at property, parking for box truck, great hospitality, the room has everything needed for pleasant stay 1

cleanliness, fast check-in process, free parking and employee's attention.

you serve breakfast and you didnt, room smell bad, the filter from the ac needs to be replaced, room service

the interstate was very close and noisy when sitting outside the room or by the pool

the kitchen was out of service so there was no continental breakfast

the music in the bar on the first floor was so loud that we could hear and feel the thumping from the bass on

nice property. easy check-in and check out. parking was easy inconvenient.

enough onsite laundry machines

had an accident in on set of sheets, she said she would but that her sheets were still in the laundry room and

also the dryer in the laundry room doesn't dry clothing at all

nice staff laundry room and swimming pool

3 loads of my clothing was locked inside laundry room over night and i couldn't get the front desk worker to

rooms, gunshots in middle of night, police calls more than one time, people sleeping in the ice/laundry facility

room could been cleaner. laundry should be updated

they great service group's great the rooms were clean and the laundry machine worked p

also be laundry facilities are all out of order for most of the time i was there and had to do laundry in a

was any sheets, pillow cases or blankets available,they said multiple times take them to the laundry room around

room was near the laundry, it was very loud during the day, it smelled and overall it was not the best experience

the pool did not have heater

clean, friendly staff, great breakfast options

had a pool

i would have loved dumbells in the fitness center. it

laundry room only had one washer and one dryer which didn't heat very well

the laundry facility was clean and easy to use

breakfast and pool

the breakfast was wonderful! comfy beds are very clean

good quality bed - friendly staff - very clean - great breakfast

can't go up in the elevator from second floor, forcing guests to carry laundry up to the fourth floor via the

the laundry area super dirty

i had to take my towels and sheets to the laundry room

i also tried to use the pool but it was impossible to be there with the laundry room venting right at it

laundry services were not working

the laundry area was great and the room was also great

laundry conveniently takes card payments and there are plenty of machines

was not given a day assigned to my room for cleaning but was instructed that i can go to the coin laundry

wish the laundry was complimentary for guests and pool was opened until 11

wish they had detergent machines inside the laundry area

the laundry room was very dirty.

laundry cheaper than going to laundromat

when i got to the car i realized i forgot my bag quarters n room that i had got night before for laundry

dirty outside of entrance gym not available safe broke in room no working electric outlet in bathroom

the wifi was slow, however it was managed

the washing machine was broke and i was told to go to a laundry mat which was located in a bad part of town

wasn't sausage available at breakfast on monday, tuesday as wednesday and laundry facilities need updated

nothing was available no breakfast no laundry room through covid-19 other hotels offer

the laundry lady was nice nasty because i requested my room to be cleaned.

yes, laundry is too expensive.

our two dirty towels and bring them back to the front desk, accompany the front desk agent to the laundry room

breakfast. laundry services, not soap products acailabley

i didn't like the fact that the laundry machines were dirty.

no laundry soap

i appreciate the laundry availability

homeless people in the hallway using the laundry

had dead bugs and my boyfriends clothes was stolen out of the dryer in the laundry room

no housekeeping or fresh towels (they do this weekly and i stayed a week, i had to bring my own laundry down

the pool was great and relaxing

also has nails all over parking

only complaint was there was no pool or laundry facilities

it also does not have a guest laundry room

the staff were great and breakfast was even better. 10/10 recommend. will be visiting again.

excellent breakfast and breakfast staff

was outstanding and very helpful especially the person who was in charge of the breakfast area

you ll love everyone is so nice from the owner the front desk skylar malissa all housekeepers laundry

could have been better laundry facilities

him papers then he still denied us this hotel isn't kid friendly at all claim in website there's laundry and a

i will say they didn't bother with the motel parking lot or hand out in it but made me look out the window

the room wreaked from decades of smoking even though it was posted as a non smoking room

accommodations were great. quality breakfast food. friendly staff and convenient location

hotel was under renovations and not enough parking plastic hanging everywhere

the pool was warm and nice

lots of parking space felt safe

everything was great. the room, the bed, breakfast, staff, everything just wonderful.

the breakfast selsections are amazing

i didn't have a chance to experience the gym or pool personally but both did appear to be clean

staff abs breakfast

pet fee was $100

cable tv was intermittent and freeze up and wifi was the same.

was perfect only except the self laundry machine

clean, missing laundry bag, sofa bed bedding, some lights didn't work, water heater didn't not strong, toilet

pools heater was broken, laundry room was down

every area was clean, the elevators are clean, the gym was clean,the breakfast was fantastic

the room was decorated nicely, quite and the parking space availability was good.

motel had a decent sized parking lot if you're bringing a car

location, nice parking lot, safe

room service

wifi was slow and needed a booster; lots of road noise

hatch was bothersome one night and they swarmed the bright lites in the parking lot but it was only for one

we were next door to the laundry room and the machine was very noisy

one night we got late from work and i needed change for the laundry their , front desk offered to wash

pool and spa breakfast expressway access lounge area strawberry offerings in the area

breakfast was delicious

no breakfast

location n breakfast

location, very friendly customer service was amazing the breakfast was great loved it here will come

lori and the rest of the staff are phenomenal! place is clean and the breakfast is really good!

besides that my kids and i had great time

the front desk only had pool towels available and they were half the size of a bath towel

didn t like the fact that my room card didn t have access to the laundry room and having to wait on staff

the property was good, and love the free laundry

one staff was great a male the laundry room and fitness room

spacious room, full fridge, complimentary daily breakfast, free laundry. very clean.

we were onsite for a week attending a football tournament, and the free laundry was a blessing

gym and laundry room.

the price for the room, the cleanliness and the polite staff! and the free laundry use! ? ?

and they had social gatherings three days a week which was a bonus and we loved the complimentary laundry that

the laundry is complimentary which was very helpful during our stay

approximately 45 minutes later, when i came down to grab my laundry, the spill was not cleaned up yet

large rooms and hotel has full size pool and laundry room

place had everything i needed, big rig parking and laundry

easy check-in and great coffee and breakfast in a spacious room

wifi didnot work 2 elevator for hotel. often one not working staff never at front desk

out entire hotel is pet friendly

we enjoyed the fitness facility and the breakfast fare

pool was also a hit with the kids

kitchen

breakfast - the little omelets were delicious and i ate too many

breakfast was good and the breakfast bar was clean and set up well

the bed was really comfortable and i liked the mini kitchen!

hot breakfast is provided by the hotel plus suites have full kitchens

like the cleanliness of the parking lot & entrance

the pool was decent

location and parking

are renovating at this time so there was no parking and room smelled musty and tub no that clean

restrooms (mens) were very dirty. pool wasn t opened.

i didn t have any cash and asked could they give me 2 bucks for laundry machine, and charge to my room

we did not get to use the amenities (pool, gym, laundry) but they looked nice and clean, and the gym had a

laundry facilities and a small but sufficient workout room

very well kept, friendly, easy plentiful parking, great location.

free parking

didnt like the fact that the lady at the front desk would not give us change to do our laundry

i always wish for a heated swimming pool.

clean, parking

it was super clean. great breakfast. welcoming staff.

staff was so friendly, the breakfast was yummy, and the kitchen staff was so helpful

laundry room only had 1 washer working

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

small pet area - larger walking space/potty space would have been nice

pool was very nice and clean, our son took full advantage of it

big room with kitchen, grill available, good fitness room

it was close to restaurants and to the laundry

love the pool . breakfast was great

parking was a struggle but that happens at every hotel i have stayed in

great staff. clean room. good breakfast.

clean, the pool was pristine, ice and beverage machines were close by, staff was very friendly,

i was buying new clothes from the walmart across the street rather than doing laundry, and at least 8 pairs of

breakfast was very good, and the coffee was one of the best that we've had at a hotel anywhere!

very clean, and great layout for families with kids.

we had our grandkids with us and he was so friendly with us and our 6 & 7 year old

sounded like kids running back and forth all hours of the night

didn t get in hurry to fix ceding machine and guest laundry

our room was right next to the elevator and laundry room, and i could hear every conversation, elevator ding,

friendly staff, good breakfast, on site guest laundry, good value

laundry fasilitied need replacing

breakfast. apples not washed with tags still on them. not much selection

accidentally locked both room keys in when i went out to my car around midnight (i grabbed the laundry key by

didn t like the fact that the pool closed at 9 as i didn t even get to check in until like 9:30 due to my

liked everything about it they provided a really good breakfast as well as the room was stocked with the perfect

the parking was dark on the side of the building and also was a little cramped

wifi wasn t working

laundry for guests on every floor

didn't like all the large trucks in the parking lot

pool was very nice

breakfast was included, gym, room and location

the gym was closed down because of covid but staff was super sweet and helpful when i needed them

wish the pool had been heated it was too cold

although it was too cold to swim they do have a pool

cottage style clean and quiet had everything you would need right down to the kitchen will try to stay next

we did not have the time but there was also a very nice looking pool

9 times out of 10 i have the pool to myself

aspects: full breakfast, clean and comfortable room, beautiful decor, friendly staff and great gym

comfortable bed. free coffee and wifi 24/7. staff are very helpful.

indoor pool

i feel the pool area needs to be revamped

parking is a little awkward.

lots of excellent breakfast choices

everyone was friendly, breakfast was great, bed was perfect.

breakfast was ok, the location was safe and quiet

manager was accommodating to my needs , allowed me late check out

breakfast was very good

wifi didn t work.

parking was a little busy

the bed was so uncomfortable. the pool was nice but the tiles in the pool were filthy.

pool gate was padlocked. grandkids really wanted to swim. staff didn't know why.

the pool and its location a little disappointing.

the area is very safe and the parking lot is safe

pet policy

parking could be better, but never had a problem parking

the parking and how loud other tenants where

clean and spacious rooms. great gym, breakfast was good and free laundry service was brilliant.

there was water, coffee and ice all day long and free laundry

good location complementary laundry service. great evening social.

breakfast was good as expected, and to have the possibility to use laundry for free was amazing

and as always at all ihg hotels the battery pack for the handicap lift to get in and out of the pool did not

laundry facility was very poor and dirty looking, but it was indoors

laundry had only 1 washer working

waz next to the laundry room n could hear everything...

they have laundry for guests, too

parking was bad, bathroom needed updating (broken soap holder, air vents had no cover), rusted bed

one washer on a back patio does not a laundry make

very clean. wifi connection and speed was excellent.

there was a hole in the wall that allowed the cigarette smoke from the neighbor in to our non-smoking room

the pool gates were locked

location is good parking for are truck and trailer is one of the reasons we stay there

no guest laundry breakfast is not up to standard for this hotel brand lobby furniture is

nothing, no microwave. no laundry, not as clean or well maintained as other hamptons

i was placed in the back of the building, with access from back door with the laundry staff personnel (which

laundry facilities

what was missing laundry

i liked the laundry facilities and pool area they were clean

we used the laundry room, which was extremely convenient, and the pool was lots of fun for the kids

the laundry.

the pool closing at 10

very good gym, position on the road, nice swimming pool, nice area

we loved the roof top little bar and grill

breakfast was very good with a good variety of choices.

breakfast was amazing

the rooftop bar was closed so didn t get to enjoy but the rest of the property and facilities were

the kids loved the waffles

beautiful golf course

outdated, arrived to dirty and cluttered kitchen with past guests items

kitchen was not well equipped

clean gym

also i was told i would get a pool view room and did not then was switched from that room and promised a king

with king size bedroom and a full size bed upstairs, and two full size beds downstairs, full kitchen, two

wifi did not work on occasions

i love that we had a 2nd floor, 2 bathrooms, complete kitchen, large fridge, and 3 porches

a grate room with 2 beds and a separate room with sofa bed and kitchen nice view to the lake on the back seating

loved the screened in porch with view overlooking the lake & pool.

the laundry facilities was cheap and quick

bigger laundry room would of been better there is just one washer and dryer in a very small room and each

rooms aren't maintenanced very well the beds are very loud no ice machine no laundry

the tv and wifi weren't working in 2 of our rooms

pool was gross and use could use it.

i did but didn't do laundry

nothing it stunk and you can tell they don't clean and they don't do the laundry! disgusting

no refund there either, lied and said missing and dirty linen so they charged me 150 to do the laundry

was supposed to be a non smoking room but, it did smell like someone was smoking before or maybe the room next

pool wasn't operational.

my only complaint was not being able to check in because the staff was elsewhere doing laundry

laundry access & nice pool

not enough parking

were on the 2nd floor in a non smoking room, due to my sister's asthma, most of the evening we had to deal with

provide drinking water in the hotel ///room service some staff not really good quality was bad of bed sheets

there was ample parking

the convenience of a restaurant and bar was great after driving eighth hours to get there

the pool was clean and pretty, and lynae at reception was super friendly and helpful

the kids loved the pool area

breakfast was great, gym and pool was very clean

also the laundry area was filthy

no laundry

laundry room.

staff all great. liked having laundry room down the hall.

room was a long way to ice, laundry, and elevator

staff was very nice and helpful with many things, directions, laundry questions etc.

breakfast was totally awesome. got to swim in the pool many times location is awesome!

we arrived very late (3am) and they arranged a late check out time.

parking - no handicap at nearest door to our room.

free parking

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

pool didn't feel very warm

clean and comfortable with a great breakfast

the hotel was clean, the breakfast was good, the staff was top notch.

no laundry bag provided.

were bugs in our room - laundry room was outdated and there was no detergent to purchase - bathrooms in lobby

laundry facilities busy then did not work..

hard as a brick and the pillows felt like you were sleeping on a bag of laundry

laundry did not accept coins and the app charged more than advised on the washer & dryer

nice size laundry room

location is perfect and breakfast was awesome

we liked everything except the swimming pool and gym open hours

the building is beautiful, the parking lot too

the pool had plenty of towels

gym and laundry room were being renovated

decent tv and internet, early check in allowed.

clean and good breakfast

i loved the staff and the place. would ve liked to see the pool open but maybe next time,

close to several roads and restaurants friendly staff as always good breakfast and amenities

laundry was broken

very clean hotel with great amenities, i loved the laundry area and the fitness center

the pool and gym were very clean

poor wifi reception in the lobby.

parking at location. helpful and friendly front desk attendant.

i wished they had an indoor pool.

of restaurants and grocery ; convenient parking; convenience of refrigerator, microwave and other kitchen

the hotel also has a very nice pool to relax in and a gym (which we didn t use, but it looked well equipped

brand new hotel really near the legoland and staff were friendly breakfast was perfectct my kids love

the free breakfast was very good and loved the coffee bar