plus they have really nice, well kept pool and hot tub

bed was comfortable and the pool was nice the breakfast was delicious karen did a great job with the

breakfast was really good and the pool and hot tub were also very relaxing

breakfast was delicious

breakfast was great with so many choices

some of the lights were burnt out and the spa bath the handle wasn t working to fill the tub

didn't find parking

only thing was the light above our spa did not work

very clean, good breakfast options, and plenty of parking.

breakfast, room, hot tub, pool

to restaurants, great bed, great breakfast, and the pool and hot tub were great

pool was perfect, room was large, breakfast was wonderful.

clean helpful staff great pool all around great experience.

clean, comfortable, good breakfast!

the breakfast offerings were varied and tasty

parking was ample; free wifi & tv; hot tub was good but they were painting in the overnight hours

member staying with our group slipped and fell on ice and we were told there wasn t ice in the parking lot

clean rooms and bathroom. good service not enough parking for the amount of rooms

clean spacious no musty odor pool hot tub staff friendly breakfast good

there was a pool and hot tub, i unfortunately did have time to use either, but both were up and running

the pool was closed but only because ita ? ? s the safest route to go right now.

breakfast, gym pool wifi

people drinking beer at the pool.

although i wasn't interested in using the gym, it was out of service and so was the ice machine on our floor

breakfast should be till 10am

laundry and vending available

there breakfast was really good. it was very clean. stuff was super nice

room with mini-fridge, beds & pillows comfy, good breakfast, nice pool & hot tub that were open 7am to 11pm,

that they had a sink in the breakfast area and coffee inside the area also

location and helpful staff. nice pool and hot tub.

breakfast selection was mon-existant. practically nothing at 8:30 am

i'm not much of a breakfast person. so i just loved the coffee maker in the room.

couldn't park in handicap parking

they offered a little breakfast consisting of cereal, little debbie snacks, bananas, and coffee

the breakfast needed more than just coffee frute and donuts with ceriall

pleasant place! nice staff! great breakfast! comfortable beds! clean room!

was not enough parking space we had to park in a lot next door (strip mall lot) and walk around to front to

tub/ spa was cold - breakfast was good but needed more seating - we ended up eating in the living room

nice pool, good breakfast.

cigarette butts laying all around in the entryway and parking areas

amenities are great, gym and pool clean and laundry has new machines

amenities are great, gym and pool clean and laundry has new machines

kitchen

the other issue i had was parking

breakfast was non existent

they have a laundry room

they have an exercise room and a coin-operated laundry available if you need it

lady wasn't super helpful she wouldn't help me with doing a load of laundry for detergent

i was charged a higher pet fee than stated

pool and hot tub

the laundry facilities were easy to use and reasonably priced

the room was spacious and had a full kitchen! loved it.

the pool is great for burning some energy when weather outside is cold or rainy, and the extensive

the bed was like a cloud. very spacious room with kitchenette very nice outdoor patio areas

pool was nice but over crowded with loud people.

did not have workout room, continental breakfast, laundry facility, tiles off laying in the safe, screws by

construction, no lights in parking lot, no wake up call in the morning, restaurant closed for renovation, no

charged multiple times, wifi for room didnt work

i didn t know the gym and pool would be closed. i feel that there should have been a discount

also would be nice to give the wifi access code at check in

i also like the fact that there is a kitchenette and a fitness center and laundry facilities which were very

they have a laundry room and provide a laundry basket so you can stay here for extended stay

gym was small but nice

that my clothes did not dry in the laundry so i lost $ on that also that room smelled :(

we had laundry and would have loved an additional washer/dryer as there was only one set to use

laundry room very warm

had to log in to the wifi every few minutes.

never got wifi to work

alarm at 1:30am because they were doing laundry and a washer belt went on the washer and smoke from that set

there is a laundry facility on site that i used, it was very clean

and found my clothes had been taken out of one garment bag and been stuffed into a plastic laundry bag (none

good parking. safe area. close to highway.

the beds was so soft i love the pool and bar area ud83dude04

the pool was great

the pool and hot tub were both very clean and roomy

also staff are parking within 10 feet of the door

breakfast selection awesome. great selection and something for everyone.

great breakfast!! comfortable beds!!

a lady from laundry

the ice machine, laundry and tv in our room weren t working either

the breakfast, the laundry room, microwave & fridge,, staff was very helpful

no ice machines on site. laundry facilities not available.

good breakfast every time i stayed bed was nice

filtered my search to find a place with pool for the kids

clean room, friendly staff, great breakfast

breakfast is the only thing i didn t like

the breakfast was good and changed the items on different days

had no breakfast

breakfast available

breakfast was good and fresh every morning

large pool and jacuzzi were,an added bonus

the bathroom sink offered two make-up removing towelettes, no bar soap

a diss, but the pool is very small

well furnished kitchenette

i had the fitness ctr to myself all the time.

location easy access, spacious parking. large and clean laundry area for guests.

mattress was worn out. laundry was being replaced so there was not.

the swimming pool and staff were great

front desk staff was the best your food service real nice the bar attentive the all around very

no room service for them

a little run down and hard to find parking

location and pet friendly.

there was a portapotee in the parking lot

was clean and comfortable and they offered pet guests without extra fees

attached bar restaurant seemed to be a popular local attraction

parking lot was uneven with high spots packed with snow

jaguzi was not working in by the pool

parking lot filled with cement holes and cracks-watch where you walk

the continental breakfast was good and the staff was always very nice!

the employee at the front desk saw my request for handicap parking, she switched the room i had originally

breakfast was good and fresh the hot pool was opened i was kinda hesitated since last time it was

didn t work didn t have wipes to sanitize after gym use wasn t a variety of food for us that doesn t

breakfast and committed staff aplus plus.

the staff even watched the parking lot i seen a vechile with people sitting in the lot by my vechile and a

parking lot

the pool and laundry were being repaired so i wasn t able to use

breakfast could have been more variety

the pool was great the staff was great

small bar in the lobby

the breakfast and no bar!it should have a bar and breakfast should be improved.

beautiful shower with loads of room has just one teeny, tiny shelf just big enough for a bar of soap so no room

breakfast was good it was a buffet

wish the hotel had a bar that was open in the evening (after 9pm)

in ll pay extra for breakfast gym in ll no microwaves in room tiny microwave in common area at least have that

the pool was so nice and bright , everything was organized and clean

the fact i requested laundry to be done and when i went back 24hrs later it was dirty ( this was the evening

we were told to put dirty laundry/trash in hallway

was traveling for a family event with my 4 kids

always have a great tune, love the pool ,warm & friendly

i loved the staff and how clean it was. pool was amazing

movies were overpriced, but the room service was pleasant and convenient

everything was wonderful. did not have a chance to see the pool.

convenient location. staff were very helpful. lots of parking. rooms were quiet.

the water facilities, the restaurant and the room service

distance the parking was from my entrance to the building.

room across from the laundry was humid. room 117. very damp.

the laundry facilities didn t work even though we called a head and were told they did

could use a few more handicap parking spots.

easy access to the highway, friendly staff, great breakfast, very nice rooms.

i realize this is a pet friendly hotel however you can still have a cleaner hotel

no plastic bag to put dirty laundry in

wifi never worked not staff did not help

we enjoyed having a nightcap in the bar when we got back in the evening

breakfast was not provided

only problem there where kids having a party across the hall till 4 in the morning.

the website shows a pool and associated outside patio that no longer exist.

the pool being removed and the need for a building face lift.

pool was closed

the time went fast and timing of the year we did not have a chance to take advantage of a pool.

the pool needed cleaning

there is no laundry bag in the closet for dirty clothes

location, very friendly and helpful staff and a nice variety of food choices for breakfast

pool area was great, large and deep enough for swimming plus a very large hot tub area

my husband even commented that the pool was kept well since it didn't burn to open his eyes in it

hiccup at checkout - erroneously charged for breakfasts, which were supposed to be included when i booked the

guest laundry, clean good room for price, friendly

we would have preferred a walk in shower and more than 1 laundry set.

tons of kids running around loudly and parents partying loudly

nice place. very comfortable. good parking. good location.

would just like to see more rooms and parking spaces designated for the handicapped

friendliness of staff, the water and coffee in the lobby, the very comfortable lobby, and the bar and grill

described as a bar and restaurant , but actually just lobby seating at the entrance of the hotel

tables in bar area cracked or glued back down

indoor pool

drink price at the bar was a little high

the breakfast was okay! expected a little more protein?

breakfast was okay, and i could had more options and food out

clean, excellent customer service and great breakfast

breakfast was more than adequate

easy, clean, friendly seamless experience, good breakfast

wifi signal would not reach my room on 3rd floor.

parking easy, check in easy, and there was no trouble coming and going

like that they have free parking behind the mansion

breakfast was fabulous and owners were extremely generous and hospitable

when you arrive as part of the check in process you go though a bit of an orientation about parking, getting

the hotel was well stocked with anything i needed, had free laundry services, breakfast, and was very reasonably

free laundry, beautiful courtyard

the kitchen in the room, the hot tub and pool, the fitness center and that they offered laundry services

laundry, that's huge when travelling

the pool and laundry areas could be cleaner

the laundry is also ok

dirty laundry in hallways,

no laundry soap or dryer sheets.

i booked this hotel because it said guest laundry

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the

laundry facilities not on our floor

my 2 kids suffered with back pain

they offer a shuttle service

restaurant and bar located inside the hotel and food was great

restaurant no longer open, that's a bummer. food is available in the bar and cafe though.

free parking laundry in same building

laundry is in hotel cross the street - inconvenient

our first night's stay, there were a bunch of kids in the hallway making lots of noise shouting and slamming

excellent breakfast

property was amazing! spacious rooms and great shuttle! staff was amazing as well!

laundry facility is convenient

good location, friendly staff, unique setting, kitchenette was great for longer stay.

jackson bar and restaurant has great food

room size and amenities, including kitchenette and access to gym

rooms, super comfortable beds, very good breakfast (not complimentary though) and a small gym too

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

lovely gym/laundry room and breakfast

the hotel has a nice laundry room

staff were very friendly, especially gladys from the kitchen

it was clean, the staff was welcoming. the breakfast was decent and the location was perfect.

maintenance fixes in the room-broken toilet paper holder, carpet coming up, tile loose

they had a pool table in the hallway, staff was great, location had restaurants and pubs near by

lobby has free pool table

wish they had disney channel for kids

location and pet service was awesome

there was no bag in the room for my dirty laundry

loud construction outside. no laundry or room service.

stripped and made my own bed, had to bring my dirty laundry/garbage

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

large bag of trash sat on one side of room door and a large pile of laundry on other

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

hade to pay for wifi, breakfast, and parking

gym was a little cramped but had a good workout anyway.

the small gym was very clean and well stocked esp with 3 foam rollers

room service is prompt

the staff, especially the restaurant and bar staff were exceptional!

asked for change for laundry, just said no, didn t even check for us

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

breakfast is fantastic with lots of options

breakfast was great

like to be extra loud, not sure if it was racing or just people trying to be cool, but with 3 kids, all 6 and

there was dirty laundry left from the previous renters

hotel was not willing to do anything about it as their laundry is handled off site

no self laundry machines

plus, the room service was amazing and so delicious

locationroom qualitylobby bar areavalue of price given the quality of the experience

breakfast had a great grab & go selection. comfy beds, quiet hotel.

staff were super friendly. breakfast included in the stay was awesome! room was nice.

the wifi was fast and reliable enough to get some work done and join some zoom meetins

loud street noise, no information given at checkin for wifi, amenities, or breakfast.

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

there was no laundry service or washing machine available

pool & hot tub were closed my entire stay. no guest laundry facilities.

location parking and breakfast

wifi was not available, indoor pool not available

excellent breakfast room quiet and comfortable

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

it was great to have a full size kitchen in the room and laundry in the basement

also our room was as the end of the hall near the back door which allows access to the garage and laundry

also, access to laundry was a nice perk

for long stays i need a laundry, so i used the laundry here several times

guest laundry services available

the ladies at breakfast were the best!

, no wifi codes, no restaurant info

rooms, location, and nice pool/hot tub that was good enough to entertain 7 kids under 7

rooms, location, and nice pool/hot tub that was good enough to entertain 7 kids under 7

a very nice location with great views, we found the hotel charming and very romantic in the king spa

size and kitchen in my room were phenomenal

were unable to use the fireplace although it was august it was chilly in the evening

room with a kitchen, quiet and confortable bed

hotel room with full kitchen

on-site gym and laundry facilities were great, as was the breakfast buffet

floor to ceiling windows, comfy bed, smart tv with netflix access, hairdryer, kitchenette

pull out couch accommodated our kids well

awesome breakfast spread and the staff were so friendly!

we had a king studio for my wife and i plus our 3 kids

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

includes laundry and gym which was really nice

laundry available 24/7 with coins

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

restaurant room service trays let in hall way to long

restaurant and room service are great. corner room is huge.

spa suite is weird

we had room service for a late lunch and breakfast in the restaurant in the hotel and both were excellent

amount of noise later in the night, but we were on the 6th floor near the rooftop bar access

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the walls are thin. laundry is to expensive they had no breakfast..

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the access to doing laundry was a nice extra!

nice hotel, however restaurant & bar may or may not be open

the fitness room was very small

the hotel bar has bartenders that don't know how to mix drinks. ugh.

bar closed 15 minutes early sat night, rudely sending customers away

wish the bar stayed open past midnight on a saturday night

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

laundry machines

it had a guest laundry and was well located to river walk and 3rd ward

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

00 parking fee, and that breakfast was not included, nor was wifi

we had ordered room service and it took a long time so he comped the meail for us

great location. good breakfast. free laundry facility. very helpful staff

pet friendly. huge rooms. clean and well designed.

them for our car, the receptionist was extremely kind and helpful when i needed something, and breakfast was

great hotel, very friendly staff, comfortable beds and very good breakfast!

the breakfast on sunday was very good

over charging for laundry it s says pay $3 but you have to pay $8

the hotel was very clean and comfortable but i did have trouble logging into wifi so i had to use my cellphone

gym!

wifi didn't connect

the bed was comfortable and the breakfast was great

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

hotel restaurant and bar was exceptional

they had an amazing gym!!! great bar too.

the bar and bartender were equally amazing

they had an amazing gym!!! great bar too.

kids loved the pool table in the lobby

the room was nice especially with the spa tub that allowed my wife to unwind and relax.

it was clean. there was a bar and there was food onsite. there was also a nice lobby.

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

the self-service laundry and huge refrigerator are very helpful

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

limited parking and small tv

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

laundry facility did not work

the airport well before midnight just after we arrived to ask the staff to pick us up with the shuttle bus

the parking lot was pretty bad broken glass everywhere lots of trash

proximity to the freeway. and free parking.

laundry

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

to the couple sleeping in the laundry room

very clean rooms and pool

friendly service, hotel has onsite laundry room, onsite restaurant

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

pet friendly room

all the hallway smelled like pet urine as soon as you come in from outside, we had only enough towels for one

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

their laundry dispenser was out of order, my remote for my tv was broken

laundry area is clean, useable, $2 per wash or dry

staff keep coming in the swim area making my kids feel uncomfortable and the hot tub didn't

the shuttle to amd from the airport was very convenient

pool hours. gym and pool very small

friendly people, great bar and very comfortable room

were kids outside playing (by our window) until 1am we complained and nothing was done

the pool was a disappointment.

spacious rooms, clean, friendly staff, excellent shuttle driver

too noisy- laundry ran all night

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

luckily they were both young kids so it didn t faze them, they had bendy bones

the breakfast buffet had been included in the price of the hotel, but that was only complaint

the shuttle to go to airport and also for picking us up

placed in a second room above the laundry so it was hard to sleep

room locationguest laundry

nice gym facility. new treadmill. very clean

shuttle was timely

is a very nice hotel that offers a shuttle to the airport

smelled pot each time we walked passed the laundry room

the room was next to the laundry room and seemed a bit warm

the breakfast was awesome

bar area was nice breakfest had good seletion

the wifi didn t work