nice staff, lovely pool and restaurant

we loved the spa overlooking one of their cenotes, and the food and service as well

the wifi was a bit bad when we came. but that is not a problem at all.

in one semi-open one, not sure about the other ones) - its own cave that you can visit with a (spanish) guide

the spa prices are very high even compared to 5 star around the world standards

bad a/c and wifi location quite far from everything

the interior and all of its details, clean rooms, perfect outdoors and pool

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back

staff attention, breakfast quality, qty and variety

lovely pool and grounds

the rooms were comfortable, the pool was lovely and the setting was beautiful

the pool

old hacienda has been carefully modernised with attractive modern touches, including a stunning pool

bungalows with own veranda to chill big bed with good mattress beautiful setting nice refreshing pool big enough

decent room large great pool area and lush setting

we enjoyed the pool.

our kids enjoyed the pool and the ample garden

the pool was very nice, staff very nice, bed was comfortable, grounds beautiful, nice towels.

pool

great pool too, towels included

no electricity between 11.30pm and 2am (no light no ac ni wifi) no breakfast

the pool area is great. super friendly and helpful staff

however lots of free parking available in town by the monastery

beautiful garden great pool coffee for breakfast

wifi worked and rooms were clean

rooms in a nice, quiet house lovely pool friendly staff walking distance to the town centre free parking

pool, staff

posada is very beautiful, the back garden with the swimming pool is very lovely

the room was dark, difficult to regulate the water in shower, bad wifi connection.

also the main window of this room face towards the chill area of the workers / laundry area, and there is most

property, extremely helpful staff, delicious food & drinks, wonderful rooms, and a fantastic pool

such a nice place, beautiful gardens, nice pool and the new manager was great, very accommodating

wifi in room was intermittent during our first evening

upgrade and pool, also very authentic place

they don t have a laundry room but the staff quickly provided a phone number to a local laundry service that

the pool area was amazing, and so was the breakfast

loved the staff the grounds and pool

loved the hidden garden and pool behind the hotel walking distance to almost everything staff were so friendly

beatiful, clean room, great pool, great localisation (what a view

there were no platforms in the room to keep luggage, pool was dirty and not chlorinated.

only complaint from an otherwise perfect stay was that the gentleman cleaning the pool at 6:30 am was chatting

beautiful and cozy rooms wide and clean swimming pool elegant structure

rooms are spacious (we had 2 king beds in our room), the pool is beautiful

nice surrounding, spacious garden and swimming pool

ona and jr are very hospitable and helped us with taxi, laundry and diner - and we had some good chats and had

good breakfast

stylish and comfortably big mexican hacienda, with a nice swimming pool and very charming garden

dinner and breakfast were super tasty

pool

we used the laundry service and that was excellent too

breakfast average but pricy

breakfast - which is simply described as eggs, toast and coffee - was amazing and needs to be sold

the hotel has two pools and a restaurant open the all day, and a nice bar during night

in the morning we did not paid attention to continental or american breakfast we ordered 4 omelette and come

quiet and shady property with a small pool, kitchen, and good neighbors.

quiet and shady property with a small pool, kitchen, and good neighbors.

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the

to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

there's a laundry directly below the hotel run by the owners and a cute coffee shop on the corner

we asked about it at the laundry next door and it was the same lady working at both places

i loved the bathroom. laundry was easy.

the hotels laundry service was super convenient

we really enjoyed the garden and pool area as well

designed hotel with a charming courtyard complete with pool

we were so well looked after - nothing being too much for the staff (recommendations; wind by the pool , an

parking is even available at no extra cost and there is a self help laundry facility

and comfortable room, swimming pool, laundry

laundry on-site

no laundry/iron service

the decor of the lobby; parking and on-site laundry

i received great tips and recommendations, clean towels for the beach, help with my laundry or anything i needed

so lovely to make sure the shoes we had left out in the sun were put back in the room and get our laundry upstairs

), answering all our questions and helping with things like providing a laundry service at a good price

we were able to drop off our laundry, which was cleaned for us overnight

laundry service

had to go to the reception and then someone went to the laundry

also, private parking place is a big avantage for the location in merida downtown

unsafe for families with little kids, very old instalations, surprise charges!

is a very old property which has a very relaxed service: for instance one day my room service appeared at 7 pm

unsafe for families with little kids, very old instalations, surprise charges!

clean, quiet ,attractive pool/lobby

pool is open 10am - 10pm

good wifi, nice pool, big rooms, good shower and good location.

it was noisy kids running up and down the corridors all night

nice staff. great location, pretty facility, easy parking, good wifi

the indirect lights, the outside pool and all the decor and comfort were exactly what we needed to relax and

you can get yourself coffee, water and tea all day and there s a common kitchen to use if you want

kitchen staff very kind too

very comfy beds, breakfast was great and the pool looks sooooo nice.

the dining table setup for breakfast is beautiful

the hotel has a bar, a restaurant and gives access to a free parking 5mn from the street entrance

very clean, the breakfast options were great and the location was very central and the hotel has parking spots

pool area is a haven somewhere to escape at the end of a busy day in beautiful merida with a

the pool was a great way to cool down midday

amazing staff amazing breakfast super clean beautiful place

my with all my questions related to transportation, areas i was interested in going/tours, laundry info, foods

one very nice and committed lady serving breakfast is definitely not enough

clean and modern with a neat entrance and bar downstairs

beautiful pool and lovely breakfast.

pool area in picture's where at the sister hotel 10 minute walk

it was a little bit end of the road place. breakfast was just a bad joke.

location to the centre of merida, nice inner courtyard area with trees, a pool and chairs

room (one double bed, one single bed) 1x double or twin room (two single beds) both inclusive of breakfast

center, hotel mucuy looked pretty cute walking in, beautiful tile work, a patio with a small pool, and lots of

we went out from our quarters, we enjoyed a fabulous ivy-draped courtyard surrounding a graceful pool

the in-house laundry service was a bit pricy, but they did a good job

the staff was friendly and the parking area is secured with a gate at night

convenient free parking

the bar inside the is good, but very expensive

absolutely beautiful and the pool area was so pretty

we booked this hotel on the basis that we could use their laundry service while we stayed, only to find that

it was also right next to the laundry facilities

also room 59 was directly under water pump on roof in corner by laundry

only lacks a laundry service.

restaurant was closed, no laundry service, little warm water for shower.

loved its elegance, the lush park below our window, the internal patio and tropical swimming pool and the entire

the pool area and patio is absolutely gorgeous with

we loved the pool, the cocktails and the breakfast

this property is beautifully decorated, the gardens and pool inviting, our breakfast exceptional and the bar

we loved the pool, the cocktails and the breakfast

the pool wasn't clean

the patio bar and restaurant area is beautiful with lovely views over the high hedges

offer spa services but the masseuse isn t equipo to do deep tissue which would be fine if you know that

a perfect location & a magnificent terrace & pool area. very friendly & helpful staff

quality for breakfast, eggs and fresh fruits are awesome

we even got our laundry done which was a treat

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry service

parking is a few blocks away and the streets you have to walk to get to the hotel are very busy (1

parking was not open 24 hours

wifi did not always work in the rooms

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a

if you have laundry to be done, you're on your own

they use a local laundry service that returns your clothes same day at a great price

the shared kitchen facilities were an extra bonus

very clean and the large shared kitchen was a pleasant and well equipped amenity

nice hotel, the pool is a little small, but it is very nice for the heat of merida, at night the hotel is

strong wifi too

amazing location, big king bed, hot water, good wifi

central hotel to explore the city center, parking in the nearby garage included in the price, friendly

good location and really helpful staff with descent wifi for a hotel. let us store our luggage.

great breakfast

there is a gym but it only consists of a few machines

breakfast was good and pool was

had lookdown in merida when we were there, beside this all went ok, rooms ar quit small and the gymn was closed

it may get a little bit noisy in the rooms around the pool.

poor laundry service, don t wash your clothes there

the bar tender ir very amicable creative

the garden/swimming pool, everything was the right taste

beautiful attentive staff delicious food beautiful pool

free parking right outside the door was a big bonus for us

cond) room was very spacious with good hot water pressure, clean enough, pretty good wifi and socket near the

wifi very weak

wifi was a little slow.

the wifi signal is

in the structure there s a bar restaurant with a local offer both for price and food

terribly noisy - no parking place available - intermittent wifi - no laundry

pool yards away from the room, and kept clean

staff was very kind and helpful, room was clean and tidy, the pool was very nice

own parking

most places in merida, parking is an issue

the laundry service we paid for was ok, not great

good bar service with cocktails

lecanda is an adults-only oasis in the center of merida

beautiful hotel. stunning pool.

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day,

on your way to the main street, there's laundry, and a convenience store

the hotel is small and personal, with very well designed spaces and parking - and just a short walk to the

location, parking in garage

the parking was around the corner, and while not large, i could always park my rental car there for the

included breakfast was delicious

same issue with the laundry the said it would be ready at certain time and kept changing the time 3 times

the staff weren't very helpful with transportation, laundry or attractions.

walk to loads of restaurants, parks, laundry, cafes, outdoor restaurants

and the laundry service is quick and cheap

the hotel is very big and beautiful, the swimming pool is very nice

pretty outdoor seating area & pool

the secure on-site parking was a huge bonus

on your list of facilities, it stated on site laundry, there is no laundry here.

finally, the hotel does not actually want to keep doing the laundry service, but this remains as available on

was hot, location excellent, wifi very strong

this hotel has a lot of charm, with a lovely pool, and

wish the wifi was better in the room

enjoyed chatting with servers, octavio and felipe. simple continental breakfast, all we wanted.

the wifi was good

you're lucky you get a room on the 2nd floor otherwise near the swimming pool or entrance area and it can be

pool looked like it hadnt been used in years and was not inviting at all

great breakfast , wonderful art in the dinning room, good coffee /espresso .

loundry service is in near street - laundry

the homepage car rental and laundry is offered, but none of these service are possible at that

was free private parking on the property

located within walking distance to the city center, private parking on site

our room was facing the courtyard, that is a car parking

breakfast was perfect, room was super big and the staff was all the time nice

room was super spacious, the bed nice and comfortable (for me), and the bathroom came with a spa bath

there is good wifi everywhere in the hotel, and also in the park next to it

the atmosphere of the gardens and pool were wonderful - we loved hanging out at the pool and the hammocks on

the room assigned to us was spacious and we really enjoyed the pool

we used the laundry service, it was 150 pesos

a plus this year is that they will take your laundry out for you, helpful for me because i was there for nine

the room and the rooftop pool, there s no bar, restaurant, no breakfast - just a few in house amenities

rooftop pool was clean and nice, really enjoyed it early in the morning and at night

huge room and bathroom, very clean. nice stuff, quiet place. good wifi. a/c in room

could have had free breakfast and a laundry service but great value for money

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy

wifi worked really well and air conditioning was great

wifi was not stable at all

location helpful staffs strong, fast, and stable wifi nice internal common seating

they have no laundry service.

i left laundry before we went on a day trip to tulum and they said they would take care of it but didnt

location is near laundry, food, stores

plaza; across the street from an excellent restaurant, the chaya maya; a couple blocks from a laundry; and a

you could even have the laundry service with a fair price

they provided us a laundry service for a good price

the pool and amenities are peaceful

the wifi is top

the only thing this place is missingif is a hammock above the swimming pool.

room was great as was the pool area, the staff was fantastic

laundry bin too close to corner room chairs outside room for smokers use should be an area away

the iron stained a piece of clothing and getting the desk staff to send it out for laundry at no charge to me

everyone was deeply attentive, we even got laundry hand delivered to the room

laundry sent out came back with a strong unwanted smell.

was nice except that the maintenance/laundry was in the pool area and thus a steady stream of workers coming

too much noise from staff washing bathrooms or pots or doing laundry

also be aware the pool area doesn't get much sun

was nice to have a swimming pool, and it was super close to the bus station

wifi is very very slow.

parking is very small, only for few cars, so be aware that you might have to leave your car on the