pool and wifi both excellent

parking free wifi connection confortable bed service room

kids were screaming until late at night at the pool

the spa has a way to go, but will be a nice addition

nice old colonial villa, good service and good open bar with beer snacks and cocktails

pool area was exceptional. staff were lovely and attentive. breakfast was lovely

what really stole my heart were those magical moments in the hammock on the rooftop and by the pool, watching

the wifi did not work and they had to get me access to a special wifi connection the office chair is

and disgusting without chloride etc the hotel only has a restaurant thats open until 4pm and no room service

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

ability to do you own laundry for a small fee

great location, good bar and restaurant.

i used the gym too and it's got very recent equipment (can fit ~5-6 people

breakfast was great. good variety of food

amazing pool and a rooftop bar (on the pricier side) gym was pretty good too

free parking in the middle of the city

the facilities of the hotel are good (pool, gym 24 hrs, business lounge)

the gymnasium is really ridiculous

beautiful lobby , bar , restaurant choice pool hallways

free wifi became very slow after 9 pm, which was a nuisance

s called a pet friendly hotel, show up with

above a very nice outdoor food center with a ton of option to eat and/or drink, and it s free parking

pool should be heated

the pool is quite small and the gym is very basic

gym was small. breakfast was ok.

the cute little pool was nice

breakfast was good

no bar in hotel

breakfast was delicious and always served

property, beautiful rooms, very good location, super friendly staff, awesome breakfast

they called me to tell me about the t-shirt and didn't have to pay for the laundry, so that's a plus

room assigned, 2 rooms not cleaned, breakfast was very bad, poor service quality, laundry service is

a lot of burnt bulbs in room, machine ices out of order and the room service is extremely low comparing to

we enjoyed the room, the gym and the pool. those extra facilities are a nice perks we enjoyed.

used so much cleaning product in the gym it smelt so strong

the water didn t work for 40 minutes leaving her with soap and foam, last day we used the laundry service

breakfast was excellent on the weekend but terrible monday

breakfast was served there and the view again, was amazing

the lobby area, restaurants and bar area were immaculately kept and very good

clean room, excellent breakfast and a wonderful swimming pool

laundry service rates were a bit high

bed very comfortable pillows excellent.the pool is so nice and sheltered.

swimming pool is excellent

clean, big rooms. nice clean pool, restaurant facilities and english speaking / polite staff.

we travelled with 2 little ones and they had a blast at the swimming pool

seems we got unlucky with the room, as it was right next to the laundry and was very noisy

the included breakfast was too little and the price is a little high

the lady that received us was absolutely wonderful and cooked really good breakfast

breakfast was a very delicious way to start the day

host was acomodating serving us an early breakfast as we had an appointment at 7:30 am

there is no proper parking

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it s sort of more of a large tub

nice pool, great breakfast place attached

loved there is a safety bar in the bathroom

little outdated room, dingy looking linens and towels, no service at the bar area at the roof top pool

location is perfect, parking lot fantastic. clean and comfortable rooms.

the cleanliness in rooms, lobby, pool and gym was exceptional

only the taco restaurant was open , pool and lobby bar closed .

the pool is okay for swimming but not great but as per above there are other options

design , pool,

limited bar hours and limited breakfast options

distance to lively shops and restaurants and next door to a great coffee shop/restaurant for breakfast

breakfast was fine but a basic continental.

we were also able to do laundry for a very reasonable price through the hotel as well, which was very helpful

the staff was helpful (arranging rides, taking in laundry) and our room was cleaned daily

they provide laundry service at a great price

great with a pool after sightseeing all day

the wifi in my room was a bit weak but it worked well in the common area.

s also one of only a handful of hotels locally that seem to offer a twin room w queen beds(, the pool was

wifi was not as good as it should be, and i would like the room to be darker at night.

the pool area deck is made of worn down wood that is warped, the pool is unheated (which is typical for

was a little weak and some of the machines in the gym weren t working, otherwise lovely place

especially with a spa on site for a deep-tissue massage

we thought expensive especially as breakfast not

could have better gluten free breakfast options- otherwise the breakfast was very good!

the lap pool was excellent, and the location is ideal within easy walking distance of paseo de montejo

wonderful. great fun for the kids. lovely place. very comfortable suites.

wonderful. great fun for the kids. lovely place. very comfortable suites.

and pillow uncomfortable,need upgrading pool was dirty and lacked atmosphere with no shaded area or lounge chairs

and the only thing that disappointed us was the pool

rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water

was disapointed because the pool was not available

good location, near paseo montejo ample parking lot friendly staff

they wanted two days and $5 to wash two tops if i wanted laundry, even though i asked early morning

parking on site, friendly staff

room service often comes very late (after

loved watching the parrots in the trees from my balcony, plenty of hot water for shower, decent breakfast

rooms was perfect, breakfast. pool

no swimming pool was a little disappointing however the gym was awesome

wifi was down the whole time.

the hotel has a restaurant, room service is also available

parking lot very small and on a rush to get a spot.

no pool

some stuff were malfunctioning - most services are externalized (room service, laundry, breakfast, parking )

the breakfast was delicious and all that i expected

by the end of our stay (and our tenth time in the wonderful pool), it is without a doubt the premier boutique

room - pool just there ready for a swim in the morning

you are able to get breakfast and dinner (if you want) and the sister hotel around the corner

the staff were really helpful and organised parking and laundry for us

every morning a different local breakfast which was delicious and the room was very colorfully decorated and

wifi could have been better and kept dropping out but it wasn't a big deal for me

yummy breakfast and coffee i was able to walk to many stores and restaurants

from the friendly welcoming staff to the amazing breakfast each morning

apparently they had problems with the laundry company they were using

breakfast is available in the other hotel

i agree with other travelers that the breakfast offered is ok

no breakfast. no kettle to boil water in the room.

adults only with children

we'd been travelling a week when we arrived and had a whole bag of laundry and this was taken care of for a

staff was wonderful, the pool was amazing, the room was huge and breakfast was delicious

nicely designed and very spaceous rooms, awesome shower, amazing pool, friendly and helpful staff who take

the place is stunning, the pool, rooms, staff, breakfast, location were all perfect and well exceeded our

the breakfast was fabulous with their daily delivered fresh eggs and bacon and the

we used the laundry service, it was 150 pesos

a plus this year is that they will take your laundry out for you, helpful for me because i was there for nine

location is fantastic, and the pool up top is such a nice lookout point

there was absolutely no wifi signal in our room.

there is a roof top pool

they provided us a laundry service for a good price

the pool is beautiful, all the facilities we needed we're there and if we had a question the staff was

room was great as was the pool area, the staff was fantastic

i needed access to work space and wifi for work and veronica ensured i had access to everything i needed, even

the pool area was a relaxing place after a day of sightseeing

on your way to the main street, there's laundry, and a convenience store

breakfast perfect and the small pool area was very cosy

5 minutes away from the park though not many things in the seas no bar the room terrace can do with a bit of

beautiful rooms, very kind staff and a nice complimentary breakfast

the pool refreshing

not much really, they even have parking included one block down the road.

there is a store and coffee bar as well in it and even has a pool in the center of the city

wifi not good

continental breakfast included with the reservation was limited to a small serving of fruit, a piece of bread

the wifi was quite erratic

the breakfast was fabulous once i understood what was possible to order

huge rooms, great breakfast and super friendly staff! not too far from city center.

the (cooked) breakfast was great, tasty and big portions and the staff preparing and serving was very friendly

asking for a breakfast to take away, you should provide a full box with drinks and food and not just a sandwitch

rooftop swimming pool was great and we especially enjoyed evening swimming and cool down after trips out during

the staff were exceptional - sorted out our laundry and booked our trip to chichen

very cute bar with friendly staff in the other section

quiet despite being in the city centre and the pool was fabulous

wifi was good

the only thing i would mention is the loud music from the bar next door, which kept on playing music well after

the laundry service we paid for was ok, not great

perfect set up. pool, rooms and breakfast area

good bar service with cocktails

lecanda is an adults-only oasis in the center of merida

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day,

laundry service is cheap and quick

designed and maintained charming professional staff delicious breakfast well located easy parking

there is a/c, netflix, and free wifi

parking nearby

the best thing about this hotel is its central location and also, a free parking nearby

super powerful wifi, water dispenser

loved the pool

the location is safe and in a nice neighbourhood with enough free parking spaces in front of the hotel

be aware the parking garage was not on the premises but we ended up parking on the street it was safe

didn't test the inner pool but looks great

laundry down the road

staff helpful with laundry

laundry service 1/2 a block away from hotel

rooms were clean and spacious, so was the pool area

the staff is friendly, and there is parking available for guests

nice bar and restaurant, warm and professional staff

the breakfast is delicious and the breakfast room is beautiful

was a full breakfast menu and all of the food i tried was delicious

the breakfast which was included was delicious

pool was horrible and not maintained

they use a local laundry service that returns your clothes same day at a great price

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a

if you have laundry to be done, you're on your own

is great for people looking for a nice place to rest but so much to hang out since there is no pool or bar

liked the kitchen where residents could gather, having a place to book a tour, and the location that reached

we used the paid private parking at the hotel for our rental car, which was convenient, and used room service

great pool with lounge chairs, hammocks and food/beverage service

the wifi didn't work well (or at all) in our room.

delicious breakfast

selection for breakfast, location was perfect , nice pool area, very nice room, great

pretty outdoor seating area & pool

the secure on-site parking was a huge bonus

hotel advertises laundry service online, yet were informed this is not a service they provide when we asked

the adults only format is extreemly peaceful

breakfast should have at least eggs, more variety of teas, the rest were ok.

pool is refreshing

very weak wifi in the room, breakfast are ok-ish but definitely can improve

terribly noisy - no parking place available - intermittent wifi - no laundry

the location was great. having a pool is a big plus, especially during the hot day.

the fact that it had private parking was very useful because it's hard to park in that central part of merida

nice to have parking in the heart of the city (subject to

location and staff were great. internet tv and good wifi.

there was a paid laundry on the site which was really helpful since i had been traveling for a few weeks by

people), you find better value anywhere around the hotel for breakfast, food in general and laundry

a lot of humidity in the room and there was no place to hang the laundry.

it does look a bit old and needs some maintenance. the laundry service is overpriced.

nice pool

they have no laundry service.

plaza; across the street from an excellent restaurant, the chaya maya; a couple blocks from a laundry; and a

plenty of laundries located nearby to get some laundry done

i left laundry before we went on a day trip to tulum and they said they would take care of it but didnt

you could even have the laundry service with a fair price

hotel own parking area could be used

the breakfast was nice, and the breakfast location really lovely

nice pool. good parking.

1 coffee pak a day then they run out, no lounge chairs by pool (web pic is innacurate) gym equipment rusty needs

the parking was safe

the staff weren't very helpful with transportation, laundry or attractions.

walk to loads of restaurants, parks, laundry, cafes, outdoor restaurants

same issue with the laundry the said it would be ready at certain time and kept changing the time 3 times

and the laundry service is quick and cheap

there was no water pressure and wifi was

the in-house laundry service was a bit pricy, but they did a good job

room was very nice but the noise from the ventilator of the kitchen opposite our room was very disturbing,

the staff was friendly and the parking area is secured with a gate at night

a little pricey and the hot water only warm came out. i had a room with a spa tub.

the bar staff were excellent and should be promoted to improve hotel customer service

could have had free breakfast and a laundry service but great value for money

pool didn t have lights in the water like in the last picture of the ad and the wifi was only good if you were

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy

location helpful staffs strong, fast, and stable wifi nice internal common seating

hotel facilities are perfect, i liked that it has a pool, it is really worth paying for it, if it is price

great location - the staff was very nice and friendly - parking was included, although it was a 5 minute walk

fantastic hotel, i liked the swimming pool and the rooms

great staff, spotless, super value, cute little pool with waterfall

the wifi was perfect, and so is the location with all of the restaurants around