great location, lots of parking.

the gym was closed

we enjoyed the bar were we could sit and have a drink

i wish the bar space was bigger. an outdoor area would be nice.

location was great to all the downtown and bar and restaurant in the hotel which was really nice

no mini-fridge was an inconvenience as well as no laundry facility which is just crazy for a place this size

parking, only about 10 spots on site and than you had to park in city lots, which were almost

the parking was so easy and free and we even could use the pass in multiple lots

one last item is the parking lot could have been plowed, so the parking spaces would be safe

parking was a little challenging, but not bad

had to go to the bar to watch

tub and area around was dirty continental breakfast would have been nice for the price room

i loved the sports bar that was attached to the hotel.

the pool and hot tub were great

pool and hot tub both inside and outside, bistro, rooms and beds are comfortable, close to

i inquired about the guest laundry the second day we were there the desk clerk told me it was at the top of

guest laundry not available yet but will be when renovation complete. otherwise all was great.

the guest laundry was clean and convenient

they had a laundry facility as we were there for baseball tournament and had dirty uniforms, but that would

amc theater across parking lot and brann's steak house and other nice restaurants within easy walking distance

hot tub, laundry room

you guys need to upgrade that and have at least 2 floors with access to the laundry

the room service was late

great location, with lots of parking

only negative was the large parking lot party, but thankfully it was nowhere near my room.

4- gust laundry was helpful specially after beach visit

room was very clean..pool and spa were wonderful and breakfast was great as well

covid impacted the normally excellent breakfast

my kids thought the games were vintage. so we didn't spend any time with the games.

the continental breakfast was great

the bed was comfortable. breakfast was good and had lots of choices. laundry room for guests.

parking was difficult on thursday

the kids had a blast in the pool and hot tub and we had a good breakfast.

the kids had a blast in the pool and hot tub and we had a good breakfast.

my kids were very disappointed

we liked the location, price and comfort. we did not use the pool or eat breakfast.

clean / location/ pool & hot tub

breakfast, eggs, sausage and waffles

location, breakfast, price

curtains don t close all the way so people can see you from the parking lot

what i don't like was that no coin for the laundry. what hotel doesn't have coin for laundry!!!

had the pool almos to ourselves

difficult to find things while under construction and the disabled parking was so far away, it was pointless

the restaurant and bar had great service as well

swimming pool is great

location to freeway and town, laundry on site, window seat is cute

guest laundry was reasonably priced and worked well

the breakfast was good, the hours great. the laundry room was good,

laundry room could being bigger just one washer and one dryer was poor the complimentary breakfast

comfortable beds good breakfast ?

the dryer in the laundry room. didn't dry clothes. had to run it twice to get dry.

our room was next to the laundry room and it was noisy all night long.

had a smell that seemed to be covered up with air freshener/laundry products

they could use a change machine for the laundry room.

no pool. prices were jacked up for the tulip festival plus additional fees for a pet.

was super small and the beds were old spring mattress needs onsite laundry and vending

i loved the guest laundry! also the staff were super friendly and helpful!

laundry was one washer, one dryer 5

there's a pool, guest laundry, and never had a bedbug ever

they had a nice washer and dryer for me to do laundry.

it didn t have laundry facilities

the breakfast should have been better. there is no laundry service.

no indoor pool thought it was indoor but disappointed in that

plenty of parking and good

nice small outdoor swimming pool

we used the pool, fitness center and laundry and everything was just spot on

dog friendly, very comfortable beds, laundry on site, spacious rooms.

were spacious, facilities were good (pool and laundry), and the the rooms were in good condition

loved having the option of a kitchen

no issues. clean nice staff good breakfast nice interior design

hot breakfast options that vary somewhat each day (no additional charge), 24 hour market, laundry facility, kind

the only inconvenience was having to schedule a pool time

pool is a little small. a hot tub would be nice to have also.

room was a great size and the bathroom was well laid out. parking was convenient and plentiful

there were some kids there that needed better supervision but that is not the hotel's fault

was nice to have a kitchenette and laundry available.

ve liked to of been able to use the pool but ita

having a pretty fully stocked fridge was nice, since i have little kids

cleanliness , room size, pool and hot breakfast

we enjoyed the friendliness of the staff, the spacious room, and the quality of their breakfast.

room size, location, laundry facility

for breakfast very weak almost water laundry room next to our room, squeaky dryer ran all night

happy the hotel had laundry facilities available

has, do it yourself, coin laundry

think we were next to the laundry

the pool was refreshing and they had laundry facilities

laundry room was directly above and we could hear the washer after midnight for several hours

were great choices for breakfast and our room was conveniently located next to the laundry facilities

guest laundry room

with room for all of us, access to coin laundry at the end of the hallway

laundry machines were out of service

did not have wifi for several days and the excuse was

pool area can use some updating

parking lot was not plowed what so ever so there was so much snow it was very hard to get in an out

the breakfast, especially the eggs and sausage was terrific

minimal lighting in parking lot

room wasn t very clean at all and i found a hanger on the sidewalk of the parking lot that looked as if someone

easy/close parking

had fridge, m wave, wifi

parking lot was very dark

in early and was given a room at far end of building, noise from ice machine and peoples doing laundry early

pool wasn't available and we weren't able to get a hot breakfast because of covid-19 restrictions

the room cleanest and pool and breakfast options are awesome

hotel is so clean and staff is amazing !! nice pool and wonderful gym.

there happened to be a basketball tournament in town and the college kids (basketball players) were rude, very

the door was propped open so you could see it and what looked like a laundry shoot every

bathroom had a weird smell, similar to when you leave laundry in the washer too long, but dry it anyway

the soap dispenser was empty at the laundry and she refused to help with that

other facilities like ice vending machine, guest laundry etc

the room was a good size and very clean. good guest laundry facilities.

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

area for kids was great

clean and inviting facilities, and they had cartoons on the tv for the kids

pool was cold, no place to sit, no towels, big kids throwing wet balls into hot tub

the laundry machine could have been cleaner.

breakfast was good. it was quiet, and room was clean

were upgraded at no extra cost to a room with jacuzzi tub as we requested an early check in

room was large enough and the wifi was quick

you can have your pet

easy access to room and laundry facilities

the pool has been broke for over a year. fix it

here was top notch: the staff, room, breakfast, wifi, pool

traveling with a small dog so was given an awesome room near the pet relief area

pillows sucked made my neck hurt and did not see anything for hot breakfast

all over the place asked to be switched to a different room and was told there was none but the parking lot was

was conveniently located near a bus stop so i could ride downtown without having to pay parking

booked this hotel because of the spa bath, and i paid $126 for one night

the food in the restaurant across the parking lot had very good food at a reasonable price

it says online that the place has free wifi and it doesn't not, you pay

there were always people carrying baskets of laundry to other floors

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

the laundry carts and room cleaners carts were very old, shabby, and very dirty

there were always people carrying baskets of laundry to other floors

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

parking lot was a bit raggedy

covid made it so no pool or breakfast but still great

nice. 10 star plus. clean room. very quiet nice breakfast

pool looked very dirty

wifi was weak

parking lot was not plowed so no where to park except far away

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

spa looked over used or cleaned too often, coating was coming off

the spa tub

laundry, kitchenette, and full size fridge also the grills outside

laundry facilities were great

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

the pool, fire pit, grills and laundry are a plus

the rooms are very spacious and free laundry

little pricey and breakfast was kind of expensive smaller pool but maybe thats typical for a

really enjoyed breakfast, restaurant style instead of continental

great restaurant on site/room service

room was clean, love the bark bar, pool/hot tub, location and driver from germany was funny.

i called room service and they took care of it right away

gym did not have a exercise bicycle unfortunately no room service after one night's stay ad no refill of coffee

the free wifi and

location, skywalk, pool and sauna

the wait staff at the restaurant and bar were absolutely delightful!

was way too hot, and i did not like the fact that we were not allowed to bring beverages into the pool

no laundry facilities & parking was expensive but it is downtown

had issues getting conjoined rooms (we have kids)

there was no pool for the kids to swim.

need a better selection of food roof top bar for family

pet friendly

room service friend was allergic to cheese and his andwhich had cheese they said they makr a new

we had drinks in the bar area and did not feel to inviting there either to be honest

friendly staff. location. pool/hot tub

they told us to wait at the bar, the patio bar was closed to restock

i also like the pool area, spacious and clean

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

having to pay for parking, the continental breakfast, and even the coffee.

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

location, cleanliness, great food and a bar downstairs, great staff!

didn t eat the breakfast at the hotel. we didn t know that one was offered.

pool is hard to find however, once you find it (after asking more than one person), it s a nice

kids everywhere

wish room service extended beyond 11:00 p.m.

fun for kids

there was kids running up and down the hall screaming

was fantastic, the bed was comfortable and there is laundry for the guests

that they are functioning 24 hours, so you can check in anytime and have a snack at the snack bar at any time

toe nail in the kitchen

huge room, great breakfast

the location and breakfast were awesome, and checkout was seemless

bonus to have laundry facility on site too

location was excellent, staff helpful. nice gym facility and loved the evening reception

water fountain inside the gym. water fountain outside of gym didn t work

very nice bar and rooms

clean large rooms and beds and tv and bathrooms etc breakfast good nice swimming pool spa and gym

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and

it sounds like a laundry room is near by which makes no sense being on the 6th floor

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

no closet! no plastic laundry bag

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

laundry facilities were nice

the breakfast was great. and staff was helpful. a lift ride to venue.

wifi wasn t efficient

did not have breakfast

pool no laundry facilities

the laundry room was clean and the cleaning ladies was bleary wonderdul.

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

i could open the window, laundry facility on site, close to shopping and entertainment

00 per night pet fee

close to downtown, shopping , food etc if needed. parking no problem

no parking 4

parking lot was in rough shape

parking lot needed replaced

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

comfy beds. was very accommodating to my kids and pet

breakfast gym

ability to log on to personal netflix account easily from the tv, pool was shallow so smaller kids could play

the pool is so cold

laundry service was broken and only available 1 w/d with a line a mile long every day

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

also having the laundry readily available

could use a bigger breakfast variety. but i can t complain it was free.

the location was perfect for us and the breakfast spread was very good.

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

i did notice some sticky residue on part of the table int he kitchen area.

lightbulbs in kitchen ceiling were out making it hard to see

pet frirndly.

unsupervised children running around property screaming. parking lot trashy.

there's a laundry facility on st as well as a pool and spa

the pool towels were more like gym towels

parking was shared with restaurant next door.

the gym is big and is open 24 hours

enjoyed the restaurant for breakfast and the bar at the end of the evening

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

loved the complimentary laundry facilities

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

laundry facilities were out of order and our keys stopped working several times

the free laundry machines and mini gym were a bonus

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

the gas fireplace wasn t working

the space and separation of rooms, fireplace.24-hr hot chocolate and coffee and overall comfort.

the pool looked nice even though we didnt utilize it

wifi was horrible and i could not connect for work i had ro leave and go somewhere else for wifi

the room above us was loud and running back and forth for hours at a time, the kids in the pool were rude and

my kids loved the size of the pool area

location and quality of room and breakfast for the price

no laundry no breakfast no coffee anvil

not like that there was no laundry facility for guests who wanted to go swimming

no laundry facilities.

wifi was broken during visit

should be available 24hrs, no breakfast, pool did not look it smell healthy, and they have flees, wifi didn't

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

dirty out dated old no change machine for laundry was charged 2x

a little facelift work (veneer along bottom of doors chipped, stain on rug and curtain, carpet trim loose near

wifi was not too good

it was a decent place to stay. fee breakfast was nice and the cost was good.

self laundry free of charge.

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

also, they couldn t make change at the desk or have a quarters machine for the laundry

clean room, large tv with lots of channels, clean laundry room, outside seating.

they didn't have a change machine nor did they carry change for laundry or vending

pool, vending machines, and a laundry room for guests

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

coin laundry, arcade, indoor pool were the surprises.

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

that it was a hassle to get change to use the laundry facilities.

it was a bit scary especially for those that have their kids with them heating loud yelling in the middle of

the bed was really confy and was allowed early check in and late check out

it took a long time to find because the maid put it in the laundry room and nobody knew

like room so close to laundry

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

hotel was old, outdated, had mold in the bathroom, burns on the bedside table, people's laundry hanging outside

laundry service was offered inside the service description but only self service was possible.

the pool and laundry room were closed due to renovations.

extra room was great; very clean; nice laundry facilities

breakfast area and adequate items

too much chlorine in the pool/hot tub. burned my kids skin.

the staff was polite & breakfast was good

laundry takes only quarters but no change machine on site and front desk does not make change

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

laundry facility didn't work except washer

there fire was in the laundry

laundry service, it seemed more like a long stay for subsidized living than a hotel

kick back, breakfast, laundry and staff.

laundry room can possibly be updated to take credit cards instead of quarters.

the pool was cold but my kids still enjoyed it

good variety of foods pets we're welcome, close to pet smart

of parking and close to the building

when we were putting the kids to bed the neighboring room was pretty loud

billed me wrong, even after verifying billing on check in. wifi is weak.

not enough room service ie change of towels had to get clean towels at the front desk each day

did say that they had a shuttle to the gerald r

when we were putting the kids to bed the neighboring room was pretty loud

nothing. it was all good. even breakfast was great!

the pictures reflected a jacuzzi in the pool room, however upon arrival there was no jacuzzi

big suite, comfy bed, great breakfast, wonderful staff

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

there was not an ev charger as listed when we arrived (it was installed the day we left) but there were chargers

luv that kitchen and free laundry

the laundry room looked like a complete mess as well

kitchenette free laundry staffing specially the gm

location, room size, gym and laundry access, comfortable

bonus: free laundry machines in second floor, just bring detergent and

in the morning you feel the bed vibrating from the laundry room

even parking spaces were bigger

second, there was quite a bit of ice buildup in the guest parking lot making unpacking/packing my vehicle a

my family was in the car in the parking lot

comfortable bed, big room, quiet, free parking

breakfast was good, kitchen staff very friendly and made us feel at home

they kept my kids life jackets i accidentally left in the closet.

the kids liked playing basketball in the courtyard and swimming in the pool

friendly staff, easy check in process. good breakfast.

breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

pool was fun for our family

kitchen had complete complement of dishes and utensils

the gym was small with limited equipment to work out with

missed the pool but understandable

the laundry facilities were out of order

the dirty laundry room.getting the room cleaned took all day.

was there for 11 days, i needed to use the laundry

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

example; no laundry because washer was not working