there was a large laundry bag left at the beginning of the corridor for two days which could have been a health

nothing, poor wifi but we were not bothered

breakfast was excellent as was all the food

excellent breakfast. very friendly staff. clean and comfy room. great location

breakfast very good

lots of parking which is always a bonus

lack of parking in main car park. overflow car park down road so not a huge problem.

staff ,cosy environment in bar and restaurant area fabulous food and great rooms would definitely come

the complementary access to carbis bay spa was great we only booked after we arrived and went the morning we

parking is limited

no face cloths, no body lotion, no laundry bag

cleaning equipment and laundry left in corridors

notably maxine and miha at breakfast

for breakfast we asked them to turn it down as it was very loud (definitely not background music) wifi - terrible

we were told the kitchen had closed so no, even though afternoon tea was being served

disgruntled guy who arrived with our room service

lovely staff and great room service

just that the kids were allowed to use the pool at certain times.

bed was extremely comfy, spa was really relaxing, staff were really welcoming and professional.

i had to depart early before breakfast was officially open, the night manager made me a coffee to go and packed

was in room 26 and beneath must of been the laundry room so at 4am the washing machine was on spin ud83dude35

you could sit in the bar and watch over the harbour

you can see the sea from every window and there's a great little bar where you

the location was excellent. room service was good. reception friendly. easy access to the town.

breakfast was very nice and the room from the bar area is nothing short of superb

free parking, good wifi

the food was amazing at the restaurant and they had some nice ales in the bar

excellent breakfast included at b&b

was excellent, lovely friendly staff, room was quiet, warm and comfortable, plenty of parking space, very good

free parking at the inn if you have a car

dirty laundry stored in front of my room was absolutely disgusting and smelly

pile of laundry in corridor

the wifi signal in my room was not very good

there is bar and restaurant on site with good food and special local tap beer, with good price

i would not recommend if staying with kids

excellent wifi really enjoyable stay and would heartily recommend

they also have beautiful gardens to sit in and an outside pool

the pool was under shady trees so leaves were constantly falling in

happy hour between 5-6pm top quality restaurant for evening meals and breakfast

gardens and pool need looking after better

good quality and timely laundry service was available

great they had laundry service

michael's mount; lovely pub with friendly crowd and incredible bartender (danny); dog-friendly; laundry service

the service was excellent (for example the spontaneous laundry service which was very inexpensive)

nice bar to enjoy a drink in the

there is no laundry in hotel site

full price, when restaurant, bar and breakfast food not quite achieved in upgrade

on to the scilly isles so only stayed the one night but they just didnt seem very with it in the bar and the

the bathtube was a bonus and good wifi made our stay just perfect

the breakfast was excellent in variety, especially with vegetarian choices

noisy - kitchen extractor was on overnight

2 separate rooms, each with a tv, so easy to rest; staff were friendly, chatty & eager to help; breakfast was

impeccable staff, comfy bed, lovely view, delicious pub food, excellent wifi

had breakfast and dinner, and they were both wonderful the bacon at breakfast was fantastic

on arrival kitchen was closed but they made me a fantastic sandwich, room was beautiful with everything you

went that little bit further than expected particularly with laundry

very poor wifi connection

plenty of parking on-site, a big plus for drive-yourself tourists

of parking beautiful rooms great restaurant great staff brilliant carvery with gorgeous veg and great

also the food from the fish bar was excellent

asked for a laundry bag and list twice but didn t receive fan in my room too loud

room near laundry pick up area

by the coast, lovely walk to the beach beautiful room with sea view free breakfast was fantastic very clean

magazines, games, dvd's, kids club

relax and casual atmosphere and pet friendly

very appreciated guest laundry room in hotel

dirty laundry in the hallways a lot of the time

young children allowed in the area as well, so kids bombing in the pool made it more of a municipal pool rather

good breakfast selection

parking was great and we had the best time

the breakfast we had enjoyed as well especially the extra coffee

plenty of onsite parking

very clean very pretty and the staff was soooo lovely and helpful it smelt really nice and the breakfast is a

rooms and general areas, spacious accommodation, good parking, wifi was good at all times and all areas

think the owners need to look at getting more staff in the dining and bar area

there were damp patches on the wall from the adjacent laundry room

the breakfast and bar meals were excellent and there was an efficient and cheap laundry service

great breakfast, handy guest laundry room.

the corridors were cluttered and the guest laundry facility really was a disgrace unless they had just left

also next to laundry room for any guests

we had light evening meals in the area by the bar as we had the dog with us

not quite ready and left our bags insecurely in lounge area, we were designated a pet room and it did have dog

hotel was newly decorated and modernised, with interesting artwork, a really cool little cocktail bar and the

decent sized rooms. pet friendly great breakfast helpful staff lovely local walk and gardens

wifi was virtually non-existent - we could barely connect and when we did it kept dropping out

the room we had was very hot (think it may of been above kitchen or laundry

we had a major wifi issue in room

great food in bar downstairs and very relaxed

breakfast was very nice and staff were very attentive and gave us everything we asked for

superb panoramic viewsfrom the bar and restaurant across falmouth harbour, good free parking

we may have been over some laundry room or similar as radiator was off whole time and november stay

food (dinner and breakfast) delicious

an quiet room was excellent with large bathroom an balcony good swimming pool an steam room very nice garden an

there was no card in the room with wifi or breakfast timings and no one to ask

car parking can be tight, but managed most evenings to get a spot

they also offered laundry, traditional breakfast, and the wonderful company of the locals

staff were very friendly with a nice atmosphere in the bar and a great breakfast

staff were great, even let us have breakfast in bed :) value for money, would definitely stay again

had a nice stay, recommended if travelling alone or with a small group of friends, wifi didn't work for me,that

we enjoyed drinks in the bar and were served a delicious breakfast

i didn t like the room cleaning and also the facility doesn t have laundry service.

sometimes an littered with laundry bags, and food deliveries at back

location very relaxed atmosphere staff very helpful made you feel welcome love the pool and gym facilities that

great hotel with a wonderful comfy bar/lounge area which is decorated beautifully and all the staff were extremely

with no air con in the summer had two flights of stairs to get to our large 336 room with two kids younger than

laundry services :-) and close to train station.

laundry service. i do not feel it was done by a professional.

breakfast was wonderful. laundry service not good. staff very friendly and polite.

the room was very small and situated at the rear of the hotel above the laundry room

we were refunded dirty laundry in the fortified

no laundry room

noisy on an inland room with laundry/ kitchen when window open

the room was splendid and the room service breakfast was exceptional.

welcome at reception beautiful surroundings fabulous breakfast very comfortable nice spa and gym

the spa treatments were wonderful and relaxing

the receptionist was very friendly and welcoming, the kids loved the playground and

availability of room service, evening entertainment

very nice hotel, friendly staff, great location but the wifi was a bit of a let down.

the guy serving in the bar sunday night & breakfast monday morning was very friendly

the room service was prompt and efficient, ensuring a comfortable stay

laundry facilities handy on trip (coin op washer and dryer)

afternoon tea was lovely. laundry facilities available. we got a cheaper rate too.

the property was being upgraded and all very clean and well run. i liked the laundry facility.

we were surprised how expensive it was to do a load of laundry.

clean rooms, laundry and new bathroom

the breakfast was amazing the poached eggs were done to perfection - highly

amazing breakfasts, great walks & location, highly recommended

charming idyllic oasis. great views and a tasty breakfast

hosts are very friendly and the breakfast offer varied and very filling

best breakfast ever

to our room and clean ( may be a pile of clean bath mats would have been a good idea and a used laundry bin

no internet even after trying the free wifi, but that can be a bonus too

i very much enjoyed talking with both the staff in the bar and the locals

little parking available. information on website about where to park was minimal

the pub appeared to have a couple of tiny parking spaces up the hill past the pub, they were not obvious and

laundry service - clothes were laundered but returned un-ironed and creased.

of room - a better placed mirror (too dark) and table and/or drawers for getting ready dirty laundry left for

delay in laundry turn around time - was in fact greater than promised 24 hour service

stayed in room 30 and directly below my window all night cages of laundry were being dragged around outside

laundry service and a team from housekeeping that keep the hotel spotless

the valet parking arrangements worked well

valet parking works a treat

liked the meet & greet, the valet parking, friendliness and helpfulness of the staff and nothing was too much

bar area no atmosphere, and you had to use the same steps

staff lovely and room service very fast on every occasion

great breakfast & very nice

is in the side-street then i needn't have got so wet while struggling to open the door to the bar area and

lovely cosy friendly bar downstairs &

great breakfast great location

secret cinema and kids play room were a great bonus for our 2 year old

paint all chipped off around door, directly opposite laundry room so noise from staff early in the day

also maybe a bar fridge in the rooms would be of value

arrived late and the bar staff were so kind and accommodating,

no wifi coverage in the rooms only available in dinning area and waiting area.

no air conditioning, basic amenities. wifi and smart tv not working

comfortable room, very good breakfast with plenty of options, staff very helpful, would highly recommend this

comfy bed, good coffey & fridge content, new bathroom , good breakfast included

it s a rare occasion to get 2nights away from our your kids so really banked on getting 2 very good nights

good bar and restaurant - very good food if a little expensive

was it meant to be a kids room

big parking, laundry room

very nice pool which can be booked for exclusive use

good kitchenette including frig and microwave

the kitchenette was very well stocked, with a good selection of utensils and crockery, a combi

would have been nice to have had a bar to sit at or around

we arrived to the hall outside our room covered in dirty laundry and just a general mess

room service during our 3 day stay

indoor pool was hardly used so it was like having our own private pool which was lovely for an evening and

the staff were amazing, great location. swimming pool and games area were both a hit.

room service is not daily which we were ok with

the bedroom look over there laundry.we ask for a quick room but very noisy.

room was above the staff laundry/working area so we did hear a fair bit of noise but it wasnt awful and didnt

little bit noisy out back of hotel when staff coming and going end of evening / in morning with laundry

but still very expensive), was not brilliant - very noisy (being at the back of the hotel) - laundry trolleys

we had a view of the laundry room a big white wall felt like we were in prison, could hear water gushing from

we especially loved and appreciated the free guest laundry, including detergent (one machine, one dryer)

part of the stay also with tennis courts and little cinema room bath rooms and lovely toiletries laundry room

5) there is a laundry, washing machine and dryer, plus an ironing board and iron, and all this is free

jacuzzi, changing rooms and laundry room was a bit disappointing, showing signs of being tired and not great

room was clean. food was good. we were able to do our own laundry at no cost. a nice surprise.

laundry room (4 a wash, 1 tumble

but it was a nice welcome thank you good to find help- yourself laundry

bit noisy early in the morning by the laundry cupboard but did not spoil our stay

after the first night, some of our laundry disappeared and never resurfaced

we used the gym and both sets of spa pools during our stay and didn't have any problems with them, the

could hear kitchen which was below our room; didnt spoil our stay.

amazing view, epic location, friendly reception and bar team

broken bar fridge, unearthly repeating noise before 8am, rude staff

needed to leave to play golf at 8

compliment to the chef and kitchen team

the dressing table as it had the tea and coffee tray on it and both sockets were used up with the wifi

dinner in restaurant was excellent, as was breakfast

bonus, the kids' playroom is the best i've ever seen at any hotel (and one of the only)

the breakfast was delicious and well presented, and they had a wide range of options to choose from

no room service

tv was bit small .wifi could be extend to rooms .

the spa wasn't open due to covid

could of been slightly bigger and a bigger tv more coffee sachet plus did not like the fact room service came

no spa out of order

with a sliding door which doesn t shut and the bed was small not for 6ft people said there is a spa but the

a big issue for me personally, i would definitely look into the bacon at breakfast it was like leather and

only niggle was kids running and jumping in the pool although not hotels fault as there was a sign by pool with

it's really nice hotel , with nice quiet pool and brilliant location.

hotel as much as we did but spent some time in the indoor pool which was lovely and warm and the spa pool - very

swimming pool in and outdoor

our tv was not working and no laundry facility

worked very hard in the restaurant and the bar area, the young lady who worked in reception and laundry, and

wifi connection could be better, often disconnected or no signal

clean, parking, staff was outgoing and friendly, nice bar.

lovely pool area

i asked for some and was told the laundry hadn t delivered them

competent kitchen

the location is beautiful right by the tiny harbour little local pub close by bar and restaurant very cute but

parking was tight but not impossible , but at least cars could access portloe, unlike say port

car parking was full when we arrived and the spaces very close

room we had was opposite toilets which wasn't ideal ,also we had the laundry room one side and kitchen the other

plenty of parking views

also parking is pretty scarce, we were lucky to get a spot

very relaxed with outside communal space for table tennis or just chilling

found it hard to connect to the wifi but after a couple attempts it worked fine

they also offered a very reasonable laundry service

if i was able to choose i would like pet free rooms as i do get a few alergy problems

wifi was 'hit and miss'

like everything really place , room, lovely owners, very nice welcome and the special thanks for breakfast was

the wifi network(s) were slow/tempermental

in reality i was overlooking a car park and delivery areas for laundry and kitchen

a tab to your room as no signal to pay by card resulting in being disturbed again an hour after room service

lots of activities for adults/kids staffs where brilliant in providing information at the hotel (hot chocolate

is not a kids friendly hotel, restricted to use some spa facilities with the kids

enjoyed free usage of the spa and pool