swimming pool is not cleaned frequently.

location good on the road to bogota. breakfast mediocre

the indoor pool.

spacious accommodation in a peaceful setting. good breakfast.

windows needed to be opened to ventilate the room while the fireplace was being used, but screens need to be

fireplace in the large room was great to counter the cold night

excellent hour time for breakfast, really early in the morning, thanks.

i was traveling with a baby and pet

the guys in the kitchen got us plates and a pan to be able to cook, they were really kind and useful

parking is completely rotten, the hotel is really cheap (decoration, furniture, facilities)

the kitchen staff was very unfriendly

breakfast was excellent, very fresh and tasty

the stuff was very kind. the breakfast was delicious. the room was comfortable and quiet.

it was like staying at home. staff went above and beyond. breakfast was good.

excellent breakfast. excellent rear view at the room.

the wifi connection was extremely weak. the fireplace could work better.

hotel rooms with the fireplace

great service, nice breakfast and beautiful place!

they have fireplaces in the room (good thing) but i couldn't use it because of my asma and there's no other

delicious food (dinner and breakfast)

parking right next door works a treat

she also makes a good breakfast with a mean hot chocolate

thing that i liked the mose about this hotel was the shower and the breakfast

great staff very good commodities, and good breakfast

the wifi works well

wifi works well

we had access to the laundry machines any time we needed them and the place was very well kept and the jacuzzi

staff & their pets were quite friendly

parking is a bit inconvenient (not directly next to the hotel) but it is available for free

but watch out for the tourist restaurants over the road - their staff rush to provide unnecessary parking guidance

parking secure and ok, though surface slightly awkward with heavy load on motorcycles

covered parking for our motorbikes was good as it rained very hard one evening

hotel in excellent location (walking distance to both town center and salt cathedral) with parking and uncomplicated

wifi was excellent and worked really well in the room

good bed, good shower, good wifi, heater in the room

colonial rooms with excellent breakfast and great service

secure parking within the hotel area

wifi in my room was non-existent, but worked well in communal areas

lack of 24/7 room service. very bad internet. personal not very helpful (they did not care)

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff

top bar played music that could be heard throughout hotel

room service for breakfast, they didn't take into account the upgrade promised on booking

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff

the hotel had a welcoming lobby, and an inviting bar lined with a collection of bottles, but served no alcohol

place, soft comfortable bed, good and healthy breakfast and friendly englishspeaking straff

breakfast delicious- freshest eggs and fruit and granola made in house

everything, the style, staff, breakfast, room

the staff is kind and very professional and we loved the breakfast which was rich and freshly made

it would have been nice to have a few dishes and dish soap for the kitchen

parking inside the grounds

a well-furnished room including a kitchen. a huge plus for long-term accommodation

not supplied although there is a full kitchen with a fridge and microwave

room service would also be

we also had free parking

the wifi worked well

parking available. it was clean and service was very kind

design, cleaning standard, easiness of parking and location next to the main road

parking, new facilities, location, clean fresh linens, great bathroom

having to go to the store to get laundry detergent

they do not provide laundry detergent nor is there a dispenser onsite

very good location, new and clean facilities, modern and stylish. nice gym and sports area.

complete with kitchen

kitchen was dirty

breakfast and charged 2x more than could found at a restaurant or shop within walking distance

the eggs in the breakfast were way too salty and when we asked to make it less salty it was still, too salty

great breakfast location ok

no free breakfast

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

the breakfast was disappointing and the spa prices were high

parking situation could be better but no additional cost so no complains

they have a spa with sauna, jacuzzi and massages

wifi didn t work which led me to look for another place to be able to work since i was on working

it s more like a typical bed and breakfast in an old house

and horrible space distribution on parking, they didn't ask anything before giving the breakfast and they gave

the lady that preparered breakfast was helpful..

no laundry service even though it was initially told there was

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

the wifi was not stable

small parking, i have to find another near the hotel for my nissan pathfinder

parking entrance, too small for big cars

very helpful with city directions, taxi, handling luggage, and laundry concerns

hotel is rated 4 stars: jr suite has signs of dilapidation, no a/c, no iron/ironing board (has laundry service

the bar closed to early

weak wifi that didn't reach the upper floor very well

small but useful gym

laundry service fast and efficient. good location for me, italian on site restaurant was nice.

have small animals coming out from the bathroom, they need to sanitize and they don t have laundry which makes

laundry services were expensive and a hassle

our room at the santa barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt

the beds and rooms terribly hard mattress wifi doesn't work well light poor to dark restroom

great location with a friendly staff and a very good breakfast included in the price.

wifi kept dropping last two days.

s beautiful , good value and i loved the breakfast and the staff, they were always ready to help me with everything

really good service and the terrace for breakfast gives you an amazing experience

it was very difficult to get the wifi.

we tried laundry this time: amazingly fast, clean and affordable

the laundry service was very expensive

excellent facilities, great gym and sauna. very good service and good value. would recommend.

the spa and the view from the pool are unbelievable

were similar to uk prices and when massages were underway, we were told to remain quiet in the pool area

are really high, food menu is only ok, not really matching the high range location, breakfast is tiny

breakfast was delicious too

it sets the bar unrealistically high for other accommodations

the breakfast was delicious and the dinner outstanding

food: as a night person who usually skips breakfast, it was worth getting up early for

really loved the: - cozy lobby - inspiring art - healthy breakfast - owner family - really quiet at night -

decent wifi

of the towels they take them away to laundry leaving with only 1 towel and when they are back from laundry your

didn't like that there were children (group of football kids and their parents and coach that didn't took care

which have encouraged us to book a further night on our return to bogota are the delicious breakfast and the

didn't like that there were children (group of football kids and their parents and coach that didn't took care

the gym is rather basic and the equipment is rather old

staff said they would have things such as laundry done by the time i had to leave and they did not

laundry is expensive - they should have a washer/dryer on-site like in other hampton hotels

loved the gym, the hotel was nice and clean, staff was nice.

value for money, great breakfast, comfortable & clean room, smooth check-in & out processes

no room service poor breakfast

kitchen and other facilities were incredible from car parking till concierge and security

unfortunately no improvement at all, poor equipment in the kitchen, poor breakfast, cold shower

we definitely liked it very much, and the fact that there's a kitchen and you can cook if you want

old closets and kitchen

the stove top barely heats up, there is no utensils at all in the kitchen

need to update studio information like the phine numbers and wifi passwords

laundry was expensive and the room was very dark.

laundry service was also great

world problems - it was connected to a bar and casino so it was noisy af

excellent colombian breakfast!

was very dry, the ajiaco is just a clear chicken soup, the pandeyuca was very hard, room service chicken

one of our friends had requested laundry service and it wasn't delivered as promised

plus an excellent laundry service

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service

the location and the park for the kids was great.

the breakfast are is huge and warm

comment rather than a complaint: we did not ask what it cost to send out wash and dry laundry

was no laundry

the laundry was over

laundry service very expensive

better wifi connection, somewhat bigger bathroom is welcome.

wifi very weak and would kick us off constantly terrible, noisy neighbours that played house music

free breakfast was good

best mattresses i've ever slept on; elegant linens, spotlessly clean, delicious all-you-can eat breakfast

great wifi

location , price , breakfast

the staff offered laundry services which is great for travelers

a detail, i had to ask 3 times to get bags and forms for the laundry service.

laundry service i did nor like

elliptical machines in the gym are really annoying and turn off in a millisecond so if you try to reverse for

room service ,

mall, supermarkets and produce stores, drugstores, and various services (optical centres, laundry services, etc

it was our fault as we didn t ask for the price in advance, but it s rediculus that the laundry costs nearly

breakfast varied

parking space is limited but available

the breakfast was very good and the staff always ready to help.

great facilities. they lost my clothes in laundry.

the breakfast was delicious and varied

food in the restaurant and room service was truly perfect and creative

the spa and gym are amazing

design, the gym, and the pool are nice

of laundry services are crazy expensive

the pool is warm

furnished, very convenient for my work purposes, everything in the hotel was perfectly clean, wifi worked very

parking

you should change your old model tv. no wifi connection no screen share via tv

breakfast was very nice

no hot water in the kitchen! very small gym.

daniella was amazing beyond kind and caring really made our stay and was so attentive with they kids making

suite didnt have any facilities in the kitchen, not cups, not plates, not cutlery neither a single pot for making

breakfast was the best

didn t have swimming pool and the worse was it doesn t have a fitness room , no gym

bar was expensive, and night staff inconsiderately loud and cursing while trying to enjoy our

breakfast

the lobby has a small bar and very spacious comfy space with sofas and table with chairs

good breakfast. courteous staff. very clean rooms.

spa was a nice surprise

safe underground parking on the premise was a bonus too for us

best breakfast i had in my life. nice rooms. clean. friendly staff.

great location, complementary breakfast, gym, jacuzzi, nice clean rooms, great staff

the breakfast was delicious and the room with kitchenette was perfect

the breakfast was delicious and plenty variation.

breakfast buffet drop quality and quantity

loved the breakfast loved the location so many places to eat nearby loved the rooftop jacuzzi

good breakfast served by very nice people. staff was very friendly and helpful

hard to access the wifi. one day there was no meat with breakfast.

loved the restaurant and their facilities, the breakfast was good, even though you have to be there earlier for

wifi is fast and stable in room and throughout the hotel

wifi didn t work properly

have a mini bar ready for me

breakfast