are really high, food menu is only ok, not really matching the high range location, breakfast is tiny

hotel is rated 4 stars: jr suite has signs of dilapidation, no a/c, no iron/ironing board (has laundry service

very helpful with city directions, taxi, handling luggage, and laundry concerns

weak wifi that didn't reach the upper floor very well

the restaurant bar had a good menu with fair prices

i think the breakfast buffets is wonderful and delicious! many items to choose fro to eat!

it s more like a typical bed and breakfast in an old house

and horrible space distribution on parking, they didn't ask anything before giving the breakfast and they gave

the lady that preparered breakfast was helpful..

laundry service fast and efficient. good location for me, italian on site restaurant was nice.

have small animals coming out from the bathroom, they need to sanitize and they don t have laundry which makes

our room at the santa barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt

laundry services were expensive and a hassle

i could connect to wifi and turn the tv

we tried laundry this time: amazingly fast, clean and affordable

the laundry service was very expensive

wifi in the room was slow. room 305a. the wifi in the rest of the hotel was super!!

asked for some desserts in room service and one of the cakes had mold in it

wifi here is basically non-existent

wifi didn t work reliably, little options to hang your jackets and stuff, or even a second towel

wifi kept dropping last two days.

wifi a bit unstable sometimes but overall ok

like the wifi connection only worked like 20 minutes one day it was hard to have a nice hot shower, it took

room was a little bit small and the wifi connection didn't work so well, it was not good which can improve

of the towels they take them away to laundry leaving with only 1 towel and when they are back from laundry your

wifi is basically non-existent, not an option for travelers.

however it was good for us as kids loved swimming pool

breakfast is a perfect way to start your day

kids friendly

was no laundry

comment rather than a complaint: we did not ask what it cost to send out wash and dry laundry

laundry service very expensive

the laundry was over

terrible wifi

laundry is expensive - they should have a washer/dryer on-site like in other hampton hotels

staff said they would have things such as laundry done by the time i had to leave and they did not

the breakfast and dinnet they can probably give variety, but it was good

the breakfast, staff, room and everything else was all great

we had appointment which we re going to call my wife and son to miss breakfast

laundry service i did nor like

a detail, i had to ask 3 times to get bags and forms for the laundry service.

the staff offered laundry services which is great for travelers

lots of bars and restaurants around and felt safe the whole time

room service ,

no laundry service even though it was initially told there was

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

kitchen is poorly equipped and you have to pay an etra deposit of 200

ivan was there to greet us, he was extremely nice and helpful since we had a car & needed parking and we also

small parking, i have to find another near the hotel for my nissan pathfinder

great facilities. they lost my clothes in laundry.

pool was way-too-hot, which was a shame as we were there with two kids, and we couldn't really use the pool

the gym and the breakfast area is great

that breakfast wasn't included.

pool was way-too-hot, which was a shame as we were there with two kids, and we couldn't really use

of laundry services are crazy expensive

the pool is warm

the employees hotel installation food room service everything

the gym's equipment is dated, cheap models for a 5 star hotel, they need to be upgraded

go above and beyond, pristine, clean rooms, out of this world facilities, including 20 metre lap, pool for

daniella was amazing beyond kind and caring really made our stay and was so attentive with they kids making

daniella was amazing beyond kind and caring really made our stay and was so attentive with they kids making

room service can t control temp (ok in the day, freezing at night) broken/loose chairs (can t

staff was very friendly and helpful, breakfast was good, and rooms nice and comfortable.

breakfast was good but there weren t many options.

mall, supermarkets and produce stores, drugstores, and various services (optical centres, laundry services, etc

it was our fault as we didn t ask for the price in advance, but it s rediculus that the laundry costs nearly

very clean, staff very helpful, the room were just beautiful and the breakfast fantastic

great location a few blocks from big shopping ctr, & with a small gym, and usually offers great last minute

the breakfast was very good and the staff always ready to help.

wifi didn t work which led me to look for another place to be able to work since i was on working

the breakfast was amazing

cleaning, service, breakfast, decoration, location.

music form the gym on the roof could be an issue for some guests

no menu (for room service) available at the room.

spa was a nice surprise

wifi was very good, which i used for long periods of time

unfortunately no improvement at all, poor equipment in the kitchen, poor breakfast, cold shower

design, great room service, kindness treatment to the trip guest

location very clean comfortable apartments include room service breakfast

more amenties in the kitchen, like bowls and glassware. more towels.

need to update studio information like the phine numbers and wifi passwords

laundry service was also great

laundry was expensive and the room was very dark.

there is also a gym on-site

first day i ordered room service and had an issue, they immediately resolved in the best possible way

is no gym, and spa services are extremely limited, even though they say they have a spa facility

the wifi was excellent

friendly staff. comfy beds. good wifi. nice view (in my first room). close to usaquen.

wifi was strong enough to have teams meetings

wifi didn t work for a couple of days

friendly staff. clean hotel. nice breakfast. safe neighborhood. nice shower.

the wifi connection was awful

best mattresses i've ever slept on; elegant linens, spotlessly clean, delicious all-you-can eat breakfast

experience was excellent, my only concern was the reliability of the wifi

one of our friends had requested laundry service and it wasn't delivered as promised

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service

plus an excellent laundry service

the facilities of the hotel are great - the courtyards, the restaurants, the gym

the gym could have a better maintenance regarding the weight lifting.

good location, modern building, good sound isolation. nice roof top terrace, big gym.

great amenities, gym, co-working and reaaally good windows that isolate noise perfectly.

the place was clean, with a respectable kitchen

there is also no trash can/bin or bag for the kitchen and they told me they couldn't provide one for me

essentials missing in apartment (trash can in kitchen, dish soap & cloth)

clean hotel, modern, nice staff and nice swimming pool

bar was expensive, and night staff inconsiderately loud and cursing while trying to enjoy our

elevator wasn't working properly, no gym or pool, water in bathroom were draining slowly

good breakfast, excellent wifi, clean

the bath didn't have a plug and we couldn't get the spa to work.

it was disappointing to pay 42 usd for a small bag of laundry

room service and restaurant close early, like 21 hours or so

no spa services, but that's a very small downside. everything else was perfect!

gym has like 3 machines and all broken

decent wifi and lots of plugs to charge electronics

the staff were super friendly and helpful, the breakfast was delicious as well.

wifi didn't reach to our bedrooms

basic breakfast

really incredible value for location and amenities provided such as wicked hot shower, bed and breakfast

breakfast was totally edible

if you are on a budget, the people serving breakfast are the family so is very friendly the environment, liked

ideal location for family and kids; the hotel also has a lot services available such as laundry and luggages

quiet location and big rooms. they helped us with a complicated laundry situation.

wifi went down multiple times

music so loud in restaurant bar that you could not enjoy a quite diner.

gym very good in comparison to other hotels

staff and breakfast is great!

location amazing, breakfast normal, not huge but good.

friendly staff great room service very clean close to many restaurants

great place, stay here without a doubt. breakfast is very much ok.

the breakfast was very good too

warm service - perfect location, close to multiple restaurants - great breakfast - good laundry service - price

great staff, wonderful breakfast, room was spacious and clean.

breakfast excellent, a little noise because the discotheques close

the kitchen is very good and the service top notch

the stay was very relaxing and affordable! the breakfast was amazing!

helpful staff, good value for money, good breakfast, good shower, good wifi, in a good location.

wifi worked well most of the time, however, there were times that the wifi didn't connect properly

too cold, floors very noisy, poor wifi.

the decor is beautiful and the breakfast was very nice

helpful staff, good value for money, good breakfast, good shower, good wifi, in a good location.

we used the gym, restaurant, bar, and laundry services, and everything worked perfectly

breakfast varies every day and includes a wonderful selection of traditional colombian dishes,

late night room service food was not edible.

very delicious breakfast

mini bar prices like water very expensive

they have a great laundry service available as well

there is literally one person handling the door, check ins, phone request, parking garage

the wifi coverage wasn't good. the shower was hard to regulate.

well located, helpful and nice staff, good breakfast, and great value

you know this isn t your usual hotel with restaurant etc although you can order food from the kitchen all day

also the laundry service form says if you deliver your clothes before 9am you get them the same day and that

in a safety place and close to shipping center , supermarket, laundry , restaurants och diversion

re: laundry, they do not have laundry in hotel - they send it out, and it is a-la-carte, like dry

restaurants, bars, laundry etc

laundry service was unusually expensive and never finished on time

room service menu was very limited

excellent location. friendly staff! very good breakfast!!!

the breakfast was delicious and plenty variation.

breakfast included was good but needed a little more variety

breakfast buffet drop quality and quantity

i loved the property everything was great including the same day service laundry!

i had problems with my laundry and needed to push an event because i had no clothes ready

parking

the assortment of the mini bar could be improved

just few things are a bit old, like the gym equipment and the showers water was coming a little bit

a lady entered my room without permission, asking if i needed laundry services

lack of clear communication on laundry delivery (late), reception & bellhop approach to complaint was deflection

everything was great, good breakfast, kind staff

modern huge room and bathroom and very nice breakfast

tv , safe, room service too

also dissapointing was that the hotel did not offer laundry service, even though they brought me a laundry bag

breakfast : absolutely excellent (gourmet-style a la carte) room : very clean and correct,

great breakfast (included in my room choice )selection too

great breakfast, friendly staff, good wifi

i have to be picky, the bar service needs a bit more work

nice room, restaurant and pool

pool was nice too

the pool was going through maintenance, therefore was unavailable..

didn t like that you had to wear swim cap in pool but all good

chose this place because it has a pool

delicious breakfast

were all really kind and helpful lovely spacious rooms delicious breakfast given a late checkout much

modern facility, excellent value for money including free breakfast and wifi.

the room service wasn't good enough because they have just one person working at the time that i

no room service in the evening

breakfast is delicious ,good attention

breakfast friendly staff clean and comfortable large rooms great value for money small gym for simple

the hotel itself including the rooms and dining area were sparkly clean and with daily room service

the location and the free parking

the amazing people and the breakfast was amazing

laundry service was overpriced, and no price list was presented

laundry service could have been a little cheaper

laundry service is available which was helpful

but keep in mind this is a boutique hotel, so the restaurant it's open til 9:30pm or so and the room service

the breakfast was great and the staff were very nice

laundry prices were very expensive

there were parking avail at no cost

traffic it can take a long time to get south to the museums and other main tourist attractions - wifi was

staff is very friendly, the lady in charge of kitchen during the breakfast is very kind and helpful

parking lot is in very bad condition and there is no way you can see the exit to the

issues with the initial room, very noisy, the did my laundry and lost item

room service menu had a pretty good selection too

i liked that the property had its own kitchen and room service, which was reasonable and we enjoyed

breakfast had options. the location is bright and warm.

location price breakfast

one thing that really attracts my attention is how the laundry was done very neatly and perfectly

that we had stuff missing from our room (a brush and some makeup) and one day a guy from the laundry service

it was close to new years, i couldn t avail the room service, laundry and other amenities that makes these

breakfasts - they serve from 6am for next at least 5 hours very speedy laundry service reception desk always

the mini bar items were pricey with a bag of chips and a small bag of peanuts adding to about 12 usd

also they were out of towels in the gym

location is the best, specially if you have kids

wifi internet connection. it was slow.

location is the best, specially if you have kids

location breakfast staff

they offer laundry service which was super useful for me

very bad wifi connection, bad water temperature, cleaning could have been better.

hot water in bathroom sink (or kitchenette)

bathroom was small and no kitchen table in 2 bed apartment. the breakfast is ok.

really nice, modern and clean room with kitchen and private patio

laundry service is through the roof expensive

they provide filtered water, will set up a taxi, laundry service

i gave clothes to laundry and it's came back small unfortunately ud83dude1e

bit difficult communicating with the front desk about our laundry (really, our fault for not speaking spanish

is very slow, room service once woke us up at 7 am and then continues to talk loudly in the hallway so we

facilities are good, breakfast must be improved

the breakfast and location were very good.

the wifi connection was bad in my room

the wifi on the 6th floor was very poor. this means i would probably not go back there.

wifi doesn't work inside the rooms

the laundry service is amazing <3, oxxo is close and the staff is great

wifi was a little spotty and slow at times, but overall good

bar closed at 8pm over festive period

are not noise proof so too much noise in the night from hotel and street bar service was disrespectful and not

cleanliness, comfort and an amazing rooftop with gym and pool to chill after a hard day at work.

decent wifi

we phoned to get laundry collected and we re told we must bring it to reception ourselves

laundry was not always returned to our room

my room phone would ring 3x a day (at least) starting early asking about laundry or if i wanted my room cleaned

wall is translucent, but she chose not to leave and instead waited till i got to ask me if i need laundry service

i dropped off laundry in the morning and hotel staff didn t bring it up, i had to go looking for it at 11

spa always busy, no space for me

wifi works pretty decent too

no ice machines on the floor . only problem . staff was great , food was great , gym was decent.

the staff is great, parking is easy, and a good breakfast

asked for dinner via room service, which was really fast and the food was suprisingly good

daily calls about massages and laundry

the breakfast was good and the bar had great cocktails

the hotel have warm pool ud83cudfca and

i stayed with my two kids and we enjoyed greatly the heated pool

amazing breakfast, beautiful roof top, excellent services. i will always come back!!

we sent laundry and it came back wet and they did not redo and they tried to overcharge us by 100,000 pesos

hotel doesn t return laundry on time - reception quoted a wrong amount for airport pick up, we had to pay a

were a couple point where we were waiting for help getting down and back to the parking lot

gym is too small

great rooms and great breakfast

also no ironing board so either use their laundry service or wear wrinkled clothes

thw staff was amazing! food is great, speedy room service and everyone is super kind

the gym was out dated

wifi not fully reliable (not bad either but sometimes it disconnected); - no sound isolation: you

gym they have is not very well donated; it is in good condition, but perhaps there is a lack of

for laundry service and wound up paying a huge and ridiculous amount

breakfast was great

great location, friendly staff and good breakfast.

gym space

the wifi was good

the room service is available 24 hours a day, same as the gym

confortable, location, staff, room service incredible great food, we ll be back

if you don t find what you want for breakfast they will make it for you

room service was good and they had very good amenities

to leave my id document to park the car in the parking lot

at 8 in the morning we were woken up by staff asking if we wanted laundry service

laundry service

fabulous breakfast, secure location and nice staff. the room was spacious and cozy.

the breakfast is a feast with many different dishes for all tastes

only thing that i didn't love was the gym, it was too small for the amount of guests

had allergic reaction to bedding (laundry soap)

laundry services may not have been explained to our understanding, most

clothes hangers and plastic bag for laundry also supplied

and to go to the main bus station (terminal norte) to continue our trip in the country / the laundry (same day

good buffet breakfast

should not have to pay extra for using the laundry that is already in the apartment esp since detergent is not

only reason i am not giving a 10: there was supposed to be a cheap laundry room in the basement and optional

variety of food selection, no air conditioner in room, slow room service and laundry

it had all modern conveniences in the kitchen,

allowed us to check in to at least 1 room to freshen up, especially since we had tired little kids

cons: wifi was trash do not ask them to do your laundry

medium refrigerator, microwave, coffeemaker, stove and laundry area

loved the room space and the cleanliness

spacious suite with double bed, bathroom,lounge area, kitchen and balcony

the place is old, the air in the room is terrible and the service at the bar seriously sucks.

good laundry service and airport shuttle service

room service, laundry service show in response and i would think not worth value

rooms are spacious, super clean, there is spa and a small gym and a terrace at the top to enjoy a nice view

hotel has good facilities: a pleasant terrace, gym, and breakfast included

just wifi was little slow in my room

best hotel laundry service i have had for a long time

the gym which the hotel is in partnership with is perfect and only a 4 or 5min walk away

we liked the breakfast too. maybe missing more vegetables variety.

the only thing mugs in the kitchen were not clean.

specifically chose this hotel to enjoy the spa and pool, but it was impossible because a family occupied them

gym and spa open late

and spa open late

everything but the room service no consistency on the meals

the kids loved the pool, which was nice and warm

restaurant gave us excellent service every morning for breakfast and the cuban guy from the bar was awesome as

good wifi

el wifi no funcionaba en las habitaciones y no habia enchufes cerca de las camas.

wifi was spotty at times

very spacious bedroom with two queen size beds, plenty of space. wifi worked very well!

- last but not least the wifi is very slow

excellent breakfast and staff

the gym could be a little better.

pool was very cold on our second day and closed on our final day

the breakfast was varied and delicious and the pool area was nice with sauna and steam room too

assortment of breads and fruits at the breakfast

laundry fees were a bit overpriced

), reception staff, laundry service were all outstanding

wifi is not reliable so if you are working like me get a wired room ( i did bring my network cable

says free parking, but only for guests (i had a business associate who wanted to park).

bad service, long check in long check out, awful room service. really bad experience

restaurant food absolutely delicious. location perfect for what we need. parking!

the rooms and facilities such as gym are extremely used and even broke with stains

location, staff, cleaning service and had a gym.

room service staff very friendly and polite

the gym was quite basic and did not have clean towels or water when i used it

we also liked the quick turnaround of the laundry service

can get some time to get started in the morning, laundry service is out of the hotel, so takes a while

with many hotels the laundry costs were expensive as they charge per item

staff is mostly rude, laundry service is a theft, really poor breakfast options.

a large king bed, plenty of closet space, 2 bathrooms, quiet, not too cold, good breakfast and room service

random knocking on the door at 9am on a saturday to offer laundry service

sent laundry through the hotel and the clothes came back with holes, they didn't help me get

the breakfast was excellent and the staff was super attentive everywhere

even though advertised as small appartment with kitchenette there was zero stuff in there other than a microwave

please you need to upgrade your cook and breakfast servings. the staff, again, was amazing.

people whose names i did not get that also deserve acknowledgement, from the breakfast staff, to laundry service

laundry service and carpets in rooms.

guy knocking at my door saturday morning asking if i have dirty laundry?!?!

the rooftop pool and hot tub were great

i loved the spa and gym, and the service was excellent.

i loved everything i can t wait to go back! they should have in-house laundry i will say

staff, breakfast, bed

rooms service food wasn t great bar food and restaurant (dinner) poor

wifi works but a bit slow in some arras of the room.

spa are is lacking another sauna relax area cold seems a lot bog wasted room

that the wifi password expires every 3 days.

the breakfast is excellent

fresh juice was not filled or changed for 3 breakfast in a row -ordered clubsandwich was barely toasted when

gym equipment

the breakfast was so delicious and different every morning

the spa is closed on sundays and the bed wasn t that comfortable

charge you for the food they leave in the bar inside the room

poor wifi, could not maintain a connection in my room on the 3rd floor

nice and friendly staff, free room services, restaurant and bar service was really good

the food in the bar was great, drinks as well

was clear in my reservation i needed to use laundry but it was not available

good cardio in gym treadmill and room for skipping

the staff was amazing the guy from the bar and the loby make everything realy good

gym could use some new inventory

the food (room service and the breakfast) is very good