designated parking for those staying at the inn as opposed to those just coming to eat

the atmosphere in the bar and restaurant is very welcoming and cozy

breakfast was excellent

no breakfast offered; this was fully disclosed, so no worries

parking centrally located excellent service in both hotel and restaurant loved the 24/7 coffee bar on each floor

went to wash laundry and washer did not work properly as the floor was flooded

the pool is awesome

decent free coffee, a 5k marathon unknown blocking my parking area and staff didn t ahead of time

wifi and tv could be better

no hot tub by the pool

there's ice and laundry available

early check in is 1-2 pm

when we arrived, there was a violent situation in the parking lot

they have a coffee bar and supposedly complimentary breakfast but did not try this amenity out

breakfast is usually great this year because of covid no breakfast was served

rooms were nice and clean. breakfast was great.

the pool was not open

a room on the 1st floor with the parking lot right outside and a large spot light outside the window

small parking lot

due to the covid virus, the pool wasn't open. would've been nice to swim after a hot day

laundry , towels, on the bed in a pile

other people staying we're very nice police patrolled the parking lot on a regular

very friendly and pet equality

it allowed pets, if you're a pet owner

no wifi, housekeeping pounds on door that has a 'do not disturb' sign

the pool was closed, due to covid.

my daughter and grands enjoyed the gym and the pool

staff was rude, never did help with the wifi

the room service was also quick and delicious

from the front desk staff to the bar tender

one room smelt like disinfectant another smelt like burnt laundry

guest laundry was available.

and it was $10 to do one load of laundry

noise from the laundry room in the king suite

laundry room

staff and pet friendly

the parking lot to get to hotel.. pot holes!! no elevator but only two stories.

location to our event was perfect. staff was great and they take pets.

was terrific, the only thing could improve would be the entrance and parking lot pavement

love that they were pet friendly

laundry, location, beds

the attitude of the staff the free parking

there was a small ice storm that night and no one had salted any of the parking lots or sidewalks

i wasn't thrilled with the kitchen area. sink was small.

good breakfast

pool out of service, nothing like website

should include free breakfast... the hotel next door does. next time i will stay there!

no free breakfast

clean, pool

the pool was closed, the bar and breakfast were basically non existant.

housekeeping was not available to change the bedding so someone from laundry came

no laundry bag

our room was missing our luggage rack, laundry bags, and do not disturb sign

wifi connection was very bad in the room and nobody came to clean my room during my stay

poor wifi

i also used their laundry facility while i stayed for 4 nights which was another bonus for anyone that doesn

the laundry was not working

it overlooked the parking lot, which was no problem in and of itself

kids running up and down the hallway making a dog bark and bark and bark

noisy it was a basketball tournament and we where on a floor with all kids running up and down the hall all

the pool was extremely small and the hot tub had been removed.

little outside of most columbus attractions, but location was quiet, had free parking, so we were ok with the

clean quiet even though the parking lot was full.

breakfast a little lacking

so glad there was a hot tub so i could relax while kids played in pool

00 for pet-overcharging for pet fee

that the pool was over chlorinated

difficult to get in and out of the property. limited parking.

the breakfast was simple, but fine.

pool

clean, close to where i needed to be, laundry available, full size iron and ironing board.

dirty, two used wash cloth left in shower, pet pee on floors, carpet was oily

the pool hours were 9am-9pm instead of the normal hours of 6am-11pm.

the gym didn't stock workout towels or water.

hotel offered great amenties like microwave, refrigerator, free wifi, coffee maker, queen size comfortable beds

parking was not good due to all the storage containers in lot

location near airport and kitchenette.

quiet floor/building, kitchen updated, suite layout nice

no inside pool or hot tub

they also added on $100 feet for my pet being there and didn t tell me they were doing so and it cause my

eggs for breakfast sheets and blankets were dirty asked for different room nothing walked me to laundry and

on site laundry was clean and worked

pet friendly without an extra charge location

able to have pet parking

my kids were really looking forward to going swimming, the parking lot was very small on our side and

costs $2 to wash and $2 to dry in laundry facility and there are no gluten free options for breakfast (like

there was never breakfast as advertised. i smelled coffee but only saw it in the laundry area.

smelled like people smoke in the rooms or the staff in the closet/laundry area

they also had no laundry

dryers in laundry room didn't work had to use pubic laundry

fine they have no one to clean the pool

up the tub, the bathroom door looked as if someone tried to kick it in, beside the room being poolside i wouldn

the parking lot could be much better. but no other issues.

parking and quick access to the interstate made this a perfect stop

liked that the room had a jacuzzi tub in it, it was pool side, and on the back of the property

i couldn t sleep because i thought i was allergic to the laundry soap used on the bedding

driveway leading into the parking lot was a bit rough and they had bagged breakfast instead of hot as advertised

pool water was a bit cloudy. but clean otherwise.

all the ppl that hung around the parking lot

here are helpful and friendly they explain everything to you before you go to your room about the breakfast and

my son got a chance to get in a pool twice in any of the food places was very local not too far

00 for a pet in room in addition to room fee

the rooms are spacious and the kitchenette is beautiful and modern.

shuttle stopped running at midnight

to leave really early to get on my plane and they went to the kitchen to bring me something for breakfast free

it was nice to leave your car in the parking lot and take the shuttle to the airport

no places to eat close by. pool water temp was too cool to swim.

clean, nice and helpful staff, excellent breakfast, very good location if you want to stay near the airport

very nice breakfast buffet. the airport shuttle was easy and prompt.

very nice breakfast buffet. the airport shuttle was easy and prompt.

dong who went out of the way in helping with quarters at the laundry

- laundry service was very poor - lobby a bit cool - value for money ok but not great

kept the bar open so we could eat due to a late arrival. very courteous desk staff.

was there to pick up a person and their shuttle was an easy way to get to the airport an back

the pool and fitness room was in good condition

have to pay for laundry

are small laundry room dirty lots if machine didn't wk and hotel doesn't give refunds when your clothes are

i went to do my laundry everal times only to find that it was closed for whatever reason leaving me to drive

had to go to the desk for everything, toiletries, tp, kitchen not supplied at all

the staff overcharged the card, they try to make seem like i was a liar and i was hiding a pet when i was hold

the pool is open untill 11pm

also the second night, there were groups of people partying in the parking lot outside our window

the kitchen staff kept the food fresh and continued to clean and sanitize the area

for a tournament we're not going to be there that long then night time came i understand with kids and stuff it

i lady who was helping with the breakfast was amazing she helped everyone with everything

parking lot is not the greatest

i also wasn't told about the pet charge until i checked in

the pool, pool table and patio was open had a great time at the pool with family and kids

the kids really liked the breakfast and no complaints from the hubby

the kids really liked the breakfast and no complaints from the hubby

liked that laundry was available and i enjoyed the cheap rate

laundry facility looked like something out of third world

ample parking, courteous staff, location near airport , room was clean

no real breakfast just a grab n go bag of junk :( also no ice available either!

daily pet fee

nice selection of food, and even a corner of frozen foods/drinks/candy/last minute essentials(ie laundry and

the gym was great loved the room loved the staff very friendly & helpful

staff , rooms were extremely clean , breakfast was fantastic

need more parking

pool was closed, one way in and out

no not really i m just doing the laundry and groceries shopping

the pool and gym were clean

not many choices, and missing room service

location next to restaurants, shopping center, activities for kids, and had great parking areas

came to get away from our kids and the property was hosting a youth ministry summit

sure when a customer initially requests to not be near any kids, that the request is carried out

the breakfast was a bummer because it was all prepackaged and the pool was closed until our last night

crossing to parking garage and lifetime gym was a bit out of the way for the suite location that we had

the room was perfectly clean including the full kitchen

told pool and hot tub were open, they were not

brand, i was waiting at the bar for a while and the cleaner saw me waiting and went to get the bar keep so i

clean great restaurant an bar pool was ok but close to all the shopping

extremely clean within walking distance to easton shopping and restaurants. very easy parking

wish the bar was open later than 10pm, bed was ok

we prefer an actual bar like you used to have as compared to the food/ small bar combo that only seats 3 people

the laundry room was convenient and usually available

were a little messy(always had laundry or cleaning stuff)

car windows were broken into overnight in the parking lot

to monitor the property grounds : noisy in hall , room next door terrible people hanging out in parking lot 11

there was not a lot of parking at this hotel.

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

we had to wait until laundry was done

pool didn t have towels and had a bugs floating in the water.

thought pool water was what burned our eyes, but us adults didn't swim

the breakfast was excellent and the staff pleasant and friendly!

there was a self serve laundry facility

for for number of guests and size of property, toilet in room clogged, the number of women at bar and roaming

there were some break ins of vehicles in the parking lot overnight. made us feel less safe.

they didn't have ice tea made, but the staff was sitting at the bar talking

location. amenities . clean. friendly staff. late check out.

swimming pool was not open and the dryer in the laundry facility was out of order.

we arrived there was a pile of soiled laundry next to the elevator

this was evidently some sort of save the planet program so not so much laundry was generated

it was close to the airport and it was pet friendly.

it would have been nice if they had a light complimentary breakfast in the morning.

water in the hot water dispenser wasn't very hot for breakfast

breakfast

the personal touches from name on tv screen to special pet place card

multiple cars were broken into in the parking lot, staff seemed to not care, no offer any help to those effected

pool heater was not working that was disappointing because i chose a hotel with a pool for my

the laundry machine was

still had trash and dirty laundry

on the way to the room staff had the laundry room door open and there were people standing outside of the

we did not get to use the self-service laundry because the dryers were un-serviceable.

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i liked that it had a couch area, and that it had a laundry facility.

the pool wasn t open

there's also a shuttle bus on property that operates from 4am to 11pm

only neg comment would be the pool is very small

school hotel charm made it special, nice rooms with great room service and housekeeping folks dedicated to

the staff was great and the shuttle service was awesome.

i sent two text or emails that were forwarded to hotelrequesting info on catching free airport shuttle

you had to pay for wifi access, limited menu for room service that was a little expensive.

i wish the restaurant and bar was open. no breakfast

the shower was horrible wanted to do my laundry there and they had no soap or quarters

each time were told it would be 40 minutes, then an hour, and they could not help that the laundry people didn

place was dirty, smelled bad, and we didn t even get towels because there was no power to do laundry

laundry room gets missed lack of breakfast

computer area, located near the breakfast seating area, had a whole hamper of someone s dirty laundry sitting

a free continental breakfast would of been nice.

parking lot full of potholesentrance to hotel tiles missing on the floortv didn't work in

this is a bit petty, but the elevator was terribly slow - not a bit deal, though.

was shut down (no mention of this in the website and when you travel with kids a pool is important)

ample parking. great water pressure.

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

we were supposed to take a shuttle to the airport

shuttle did not run to or from airport

love that it has 2 bed and 2 baths and came with all the kitchen utensils that we needed to cook a little meal

only complaint was that the swimming pool area was so cold

the outside is very well kept, simple parking

our cars at the hotel for free for the week during our trip, saving a lot of money on airport parking

liked everything from the staff,rooms, location, breakfast(it was hot),price i paid,it was close to pretty much

pool was not open

the fireplace in our room didn t work.

our shuttle drivers were both amazing and informative

ladies in the kitchen do a great job there

pool was over filled with kids

kids, tons of them unsupervised in the pool and using jacuzzi like a baby pool.

pool was murky and the hot rib wasn't working

laundry services and room cards stopped working a few times

it s also worth mentioning that the laundry room has zero air circulation

a housekeeper almost ran over my foot with laundry cart

the staff from check-in, to bar service, to breakfast buffet staff were friendly

my kids told me from here on out when we go out of town they want embassy because it's the best one we

staff friendly. great customer service staff informative. great to have laundry available

i don t like the light pollution in parking lots but surprisingly

it was clean updated and the staff was friendly. the pool area was really nice.

great parking and great room - was able to work in between visiting my daughter and walk to restaurants

have been there several times, but on this occasion wifi didn't work on the rooms, only in the lobby

clean, excellent breakfast, laundry service.

could use laundry service

parking was free, off the street, well lit and safe

great location and ambience nice breakfast

parking was private and ample

breakfast was wonderful

it was awesome stay.. breakfast was great too

the served breakfast in the dining area was superb, both in quality of food and in ambiance

staff was helpful, plenty of secure parking

had to leave before breakfast, i will be soon for another stay when i can enjoy the breakfast.

everything, it was excellent breakfast, staff, rooms and the price!!!

we enjoyed the pool and the great breakfast

no free wifi

the temperature of the indoor pool was very cold.

arrived late and it was difficult to find a parking spot close to the main entrance

the pool was tiny, but definitely sufficient for the kids to splash around

*wifi didn't need a

wifi and tv

the breakfast was very good and had a selection of items

the 2 ladies working in there were great, the breakfast was just ok

i asked where the customer laundry facilities were

also parking lot had many pot holes

excellent we looked forward to there breakfast wash morning, ud83dude0a ty

getting in and out of the parking lot was a nightmare, up/down hill uneven and bumpy as all heck and traffic

nice clean rooms and breakfast center

loved that the pool and exercise room were open and that there was a laundry room for guests

was perfect in every way for what we wanted cleanliness the staff, the pool, the breakfast, the

although due to covid we had to preorder our breakfast, the pool was open so my boys could swim

only wish they could add a gluten free bread or muffin choice to breakfast

especially the pool and hot tub

you have to bring your own 16 quarters to do one load of laundry

the laundry room only accepted quarters with no option to pay with a card or offer a change machine

the laundry crew washed clothes for me at no charge because i dirtied a specific shirt i wanted to wear

he let us use the pool after we checked in. he was very nice about it.

we loved our room! it had a separate bedroom with a kitchen and living room.

bed was extremely broke down the dispenser was broken for laundry detergent so i went to service desk and the

the fitness area, pool, breakfast, and laundry were all excellent.

the ease of check-in, ample parking, and the size of the rooms.

$50 daily pet fee on an extended stay. 4x$50=$200 cleaning fee and the room was never cleaned.

kids running through halls with wet feet and hitting people with footballs at the pool

location and friendliness of employees, quiet and excellent breakfast.

the room smelled a little smokey .... pool was closed.

great breakfast.

view of parking lot. nothing special. but nice hotel nonetheless.

had trouble connecting to wifi

microwave available anytime along with the ice machine and laundry

free hot breakfast, pool, staff all very nice. free wifi was also a nice convenience.

limited parking

very clean and well equipped, even a nice gym. breakfast was excellent

breakfast was more than adequate

the very heavy rain caused the parking lot entrance to partially flood.

computer room, laundry, items to purchase and anything left behind

and it was a bonus that i could wash and dry our chlorine filled clothing for free in their laundry room

great location, close to shopping, comfortable room, free laundry, free gym and friendly staff.

the fitness center and laundry room were very nice and clean and the pool and hot tub were great as well

was piles of laundry and other items in the hallway that you had to walk around when others were coming your

free laundry on-site was a bonus

not being charged to use laundry facilities

the room and the breakfast and convenient laundry facilities

nice quiet relaxing great fire pit outside and clean. breakfast included as well.

didn t use the pool or fitness but saw they were well kept

laundry room was in all dirty, the dryer didnt work properly

the laundry machines were broken had to run the sweeper ourselves

i had prepaid; however, i was told i had requested a smoking room (i did not) and that i had to give them a $

the website showed a bar and a pool

it has smoking rooms.

was a giant empty laundry tub and trash outside of our room's door collecting water from the dripping ceiling

room service was super nice, desk service was incredibly nice

room request was honored, employees were courteous, parking plentiful, location perfect.

great bar on site just opened back up since covid very friendly staff

not notified before booking that parking area was partially closed

beautiful hotel great rooms, wonderful bar and restaurant in lobby

very quiet even though there were many kids at hotel (sports event

the hotel bar was hopping all weekend and the ladies that worked it were amazing

very quiet even though there were many kids at hotel (sports event

even wifi

the dryer was not working so i could not do my laundry there

laundry facilities consist of one washer one dryer each was 1

guests setting off fireworks in back parking lot after 10 pm

addict people standing in the parking lot all night long, hallway smell like smoke, room dirty, hallway smell

the room wasn't horrible. and it has alot of parking

one of the laundry rooms was under repair

cleanliness, parking, room size, guest laundry availability

bug in the laundry room, bathtub did not drain, the washer and dryer was having issues working correctly

by a busy laundry room and very noisy and had to be move two times and carbon monoxide alarm went off at 4 a

outdoor lighting on parking, perhaps a security guard or more staff on site felt like front desk girl was working

laundry room was out of order :( the pool is an indoor pool, no ventilation inside so it's

wish there was free breakfast and more laundry rooms that had a change dispenser and a a vending machine to buy

the laundry room on my floor was out of order

ice machine and laundry out of order

pool and hot tub were very clean and relaxing also

the dishwasher was a plus and free laundry

one bad thing, as laundry is free and hotel provided we decided to do ours before la leaving

the fitness center and laundry were great amenities, as well as the outdoor area

the gym, laundry room, lobby, and rooms were very good and appealing

free laundry was a huge bonus as well

was not properly cleaned and never had clean towels and wash clothes, staff not always available, laundry was

the laundry room there are several machines that don't work and when busy there are no machines for use

we asked for new towels after our first night and was told we d get the later they were doing laundry

fridge wasn't cold, dead bugs, broken window shades and cigarette burns in blanket in a non smoking room

sink didn t drain well, the wifi barely worked, and the pillows weren t very comfortable

pet fees to high, and so was laundry mat 5 bucks a load is crazy

laundry room was dirty and so were the hallways

second shift front desk attendant was kind when explaining the laundry room door does not need a keycard

the fact that there was a kitchen.

wifi

the laundry space was too small

had to take my wet clothes to laundry mat which kicked me out(they closed)before dry thus had e erything hanging

the laundry facility didn

it had an area to do laundry

the availability of coin-operated laundry was useful as we were traveling across the country

trash on lawn for entire stay, flat unfortable pillows, laundry room- dirty floor, trash over flowing, two of

limited breakfast items

the kids enjoyed the breakfast

the kitchen

they need to change up the breakfast menu daily

laundry machine doesn t have timer display.

wide variety for breakfast and it was good

where it was located, the television, the facilities such as the washing room, pool and gym

needed a code for the wifi, which i never got. the coffee was cold in the morning.

just wish the pool was open later so we had a chance to swim!

laundry room needed fixed. bathroom a little small.

there wasn t even the decency or respect to talk in the laundry room

dirty rooms, roaches, guest laundry was broken very expensive for condition of the facility

the laundry room is downstairs in the lobby and the main doors that open to the floors to your hotel

comfortable as can be just make sure u get non smoking room up on 3rd floor is best and they have laundry service

smells on second floor by laundry

they had our things in a laundry cart

gym was a lot smaller than i expected

amazing breakfast and soft sheets!!!

breakfast was ok the pancake machine beer worked