the wifi didn't work at all

not enough parking in the front.

com says motel is pet friendly

booking.com says motel is pet friendly. first thing i see on their sign at check in is

the extra 25 for our pet when we checked in

staff was very rude, tried to overcharge us upfront for babies as if they were adults

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

laundry still in halls at check in

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

internet was not well supported, wifi kept dropping and no breakfast available.

kids running around the different floors playing at 1 am not good

breakfast was limited. not advised of some services ie laundry

everything, except you have to pay for the laundry.

they even had a laundrymat

loved that there was laundry at this hotel too

laundry very useful

we were in st louis for a concert, to our surprise upon arrival, there was a complimentary shuttle to the venue

shortly after being seated and i got the sense our first waiter wasn't too keen on the three kids that follow

free shuttle to busch stadium

we will never stay there again with kids

the room doesn’t have a tub just a walk in shower which is a inconvenience if you have little kids

maybe the laundry detergent

hotel was dated. no laundry service. price was rediculous.

besides the fact we believe we were right below a laundry room

room was not clean ants in bed dirty laundry in room

it also seemed to be near the laundry facility so it was loud at times

cleanliness, spacious room, conscience of laundry, the outside deck with partial view of the arch and the the

guest laundry

did laundry; own happy hour on roof top deck; watched people enjoy swimming

location - right by the arch & busch stadium on-site laundry service free breakfast, dinner &

i appreciate the self service laundry, though i wish there were more than two washers and two dryers

quiet and a on site laundry facility

staff didn't do a very thorough job and by watching how they did their job i can confirm) and the laundry room

pool not open stupid 100 usd deposit, for a motel room

parking area needs a bit more lighting but more importantly the staff in the early morning, 4-5-6am

the parking and they didn t have a pool

s dirty laundry behind the curtains

laundry facility was inside pool area and was only accessible during those hours

maybe good for kids but as an adult you get 4ft and 6 strokes

8 am to early to have room service wake you up to clean your room.

room service food was great

also the inability of laundry staff to bring extra towels when asked

guest laundry was filthy pillows were lumpy and hard

medium sized gym, just enough

didn t feel comfortable or welcomed at all it was roaches i was yelled at by the server in the kitchen it was

breakfast was excellent

no laundry bag no hair dryer no coffee pot but they do have roaches and black mold in the shower

and bed bugs not terribly but those stay here too at an discounted rate lol also there's a laundry room with

the customer service no wifi and shady people always running around all hour of the

i like that fact they have free wifi and breakfast

i like the fact they have coffee and wifi

the amenities and the bar and starbucks inside the hotel

the gym is very nice too

i checked my kids, no scratches or dried blood

do not do room service (supposedly because of covid but really it is less safe to require customers to go

there again is the security guard guy not the police officer in front but he was mingling with kids off the

it doesn't have a microwave or a laundry room, so you can do your own laundry.

vending machine for late night soft drinks, but the beautiful bar and tenders are more that happy to hook you

unfortunately because the pandemic time they did not have room service.

wifi broke every single day

cell service/wifi wasn t the best.

listing shows that there is guest laundry and there is not

no pool access, phone in room did not work

older facility, pool has been closed for renovations for months.

for bugs, clean up outside parking area

did not try the breakfast. parking area well lit.

excellent location & very updated hotel. dog friendly & offered a goodie bag for pet

she made my kids feel welcomed and put us in very nice room

i had my kids with me and they loved the 2nd floor

they also gave the kids ball gloves which was really awesome

from the time we pulled up to valet park, to checking in,to room service to checking out this place hands down

self service laundry worked well for $2 per load for washing and $2 per load for drying

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

very big open room loved how the window showed the pool area

the pool !!

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

laundry, car washed, staff and buffet

we have young kids and don’t get away often

the bathroom! sleep like i did before kids lol

the bar was closed due to

gym needs some upgrade, but i was there to chill

i have 3 kids not enough room for 5 people.

they bar and grill was closed

room location was right across from the laundry room

never have to get bothered for housekeeping if you have a room payed for and also u get laundry on site for

dryer in laundry room wasn't drying well.

can't get change for laundry on site cus they make u have to use quarters only never have any to switch a dollar

parking lot was terrible with huge potholes, hotel location was in the middle of what appeared to

selection for kids

we enjoyed the fun art work and our kids thought the lobby was awesome

good amenities, really nice cafe (for breakfast) and lounge bar (for a dinner or drink)

hotel was beautiful.the kids loved the pool.

great art and spa facilities with swimming pool, whirlpool and saunas.

hotel itself, dining options, rooms, aquarium, golf, maze, ferris wheel

no room service, but plenty of restaurant food choices here

the pool

i know check in was busy but we had to return several times to get basic information such as wifi code

that there was no inside pool. not a necessity, but would have been an added bonus.

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

laundry on site was a welcomed surprise after getting rained out at a cardinals game

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

kids loved the trains/station decor

neighborhood if the concert we went to wasn't just a walk away probably wouldn't have stayed, wifi kept cutting

my kids were disappointed there was no pool. there were several big construction sites nearby.

breakfast was a abundant and good

front desk was awesome, bar was nice, and the room makes the super 8 look like a homeless center

was very clean; i felt safe, and appreciated the breakfast options

the staff was incredible, the breakfast was good, the room was pleasant and the bed was comfy

it s not a new hotel but it s got everything including restaurant and laundry room.

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

coined operated laundry facilities

i was allowed an early check in

didn't feel that i should have been charged the $54 pet fee fory service animal

paying for washing laundry seems absurd

i liked the bar onsite. i loved the access to the outside through the balcony.

the kids were really looking forward to swimming

the enclosed outdoor spaces was nice for our kids to get out and run

the king room was not sufficient for 2 adults and 2 kids

with gauge out of bottom, no ice bucket (was told they don t have any and was given plastic laundry bag to

we asked for an extra laundry bag from the cart but all we were ever told was no english

they have a bar on the first floor, and offer laundry services

no laundry

having the other optional amenities (fitness center,laundry , lobby, outside patio etc) was nice as well

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

the laundry services charge slip states that basic laundry is $2 a

we were early, it was raining, and we needed to do laundry

comfort inn & suites being advertised as a pet-friendly hotel, the management at this particular location has

i really did not know about breakfast

nice desk and wifi for my business work flat screen tv on the wall

i love the desk in the room and the wifi was great. up-to-date flat screen tv on the wall

didn t have breakfast ready

was a bunch of trash overflowing on to the ground at the south entrance the whole weekend and the pool was not

carpets in breakfast area was very worn and dirty

pool was ice cold and bugs around pool

on arrival, great advice about local restaurants, sausage, waffles, and perfectly cooked eggs for breakfast

desk multiple times to request bedding in order to use the bed but constantly told it was in laundry

attempting to check in, had to hunt down the front desk person, who was lounging in the laundry area

i went to retrieve one and followed staff to the laundry room

the pool was awesome friendly people

property is pet friendly

after really good steak dinner, i went for a walk around the parking lot and was approached by a stunning black

pool & bar! ta rdg

from room service was delivered in a timely manner and was good

the wifi did not work for a day

difficulty with parking garage. ..qr code issurs

when i got there the door to the hotel laundry room was wide open and it looked like a bloody hot mess

there was a little girl running back and forth from an adult in the laundry room (person didn t speak english

good breakfast, laundry in the building

great laundry facilities

the onsite guest laundry was handy - $2 wash $2 to dry all in all a pleasant say here

was friendly rooms and hotel was clean front desk was helpful laundry on site incredibly comfortable

and the free breakfast was better than any hotel i have even been

needed to say goodbye before we left, the pool was clean and warm so my son enjoyed swimming, the breakfast was

breakfast is above average and the breakfast attendant kept the area stocked and clean

more seats in breakfast area would be ideal.

parking lot is next to dennys and outdoor pool which cuts off parking spaces.

to the racetrack -sufficient breakfast -20% discount with room key at denny s next door

clean room, parking at door.

room,location and parking

the nonsmoking room was quiet and surprisingly clean.

when confronted the staff just said it s normal people did laundry at 2

being able to do a load of laundry was nice

only thing that would change would be the laundry facilities one washer one dryer with restrictions was not good

food was marginal. no laundry detergent in the vending machine.

a refrigerator and microwave in the room. convenient parking. great location.

my daughter enjoyed the pool

wish the pool was outside. the breakfast hardly had any recently protein, recently cooked.

breakfast ahead of time and it was all sacked up when we got it

parking was good. breakfast was unremarkable, i don't remember it.

hot breakfast ever had in a hotel

we had to keep asking the cleaning ladies for trash bags and all they had was laundry bags

rooms were clean, beds we re comfortable, great breakfast

the dinner and drinks at supper was awesome and so was the breakfast

ive never been to a hotel where kids couldn't run around without any shoes on

for families with kids

only negative was laundry on 4th floor.

guest laundry on site as well as a pool and small fitness center

checking out was difficult because staff were filling elevator with laundry carts/trash bins and were using

were not trash bags or laundry bags in the room

we loved the friendliness of all the staff and my kids loved the late night snacks and popcorn.

laundry facilities $2

coin op laundry next to lobby

to covid the pool and breakfast were closed

it was very reasonable and a nice, hot breakfast was included (you get to make your own waffles)

breakfast

no free breakfast or tea to go...only coffee. the towels were stringy. laundry was out of order.

their breakfast buffet was ordinary, but then it's $8 per person

pool water was not very clean, around the pool was too small (few chairs to sit in and very little

great parking

room service is not available unless you fill out a form requesting services each day of stay

laundry and shuttle not available

our kids loved the pool

gated parking

the shuttle service was a wonderful bonus

(kids 1, 4 &

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

also, laundry facility was $2 per load (each for wash and then for dry)

no pool for the kids.

room had no grab bar in shower or mat for bathtub to eliminate slippery tub floor

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

no laundry here even..dry clean

great workout room and laundry on site

they didn't always have change for laundry machines

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

they have a wonderful restaurant and beautiful bar that has live music on the weekends

for the price, i expected daily room service.

the pool and the bar. food was amazing. also the movie theater.

from cleanliness of the entire place to the pool, bars, room service, movie theatre and conference facilities

pool too crowded

didn't like that they charged me fifty dollars for my pet

were people actively propositioning people for sex - actual prostitutes in the parking lot

i love that they have a swim pool and it's dog friendly

were under new management, so they didn t have no breakfast, gym was not open and the pool was

charged $50 for our dog to stay although website didn't inform us of a pet fee.

along with this the hotel had a pool, gym, laundry room and food and laundry products available for purchase

has a gym, indoor pool, and indoor on-site laundry

plastic laundry bag usually in most hotel rooms was missing

able to do laundry

pets are $25 per pet per night so that was an extra $200 we didn't expect

dryers in laundry room were dusty

we didn t like that it didn t have a laundry room for us to do our laundry.

the gym was nice too

front desk, accommodated my early check in to get ready for an event

asked about slow wifi and he brushed me off

the laundry facilities were down, and we had no tv due to the cable box not working

staff where very disappointing, they provided grocery donuts , the wifi was terrible

the breakfast area needs to be bigger for the size of hotel you have

accommodated us with an early check in

still no breakfast, or swimming pool open. i truly think that should be compensated..

location , laundry,

liked they had indoor and outdoor pool,gym and laundry

really like that there is a laundry room on site for guests to use.

there s a nice gym and laundry

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

had to go to the laundrymat

the breakfast was fantastic. the bed was very comfortable!

i have a wheat and milk allergy so there was nothing for breakfast for me.

to work secured property had not issue parking work truck restaurants and stores real close

only moderately pet friendly

plus, the housekeeper that made the accusation was in the laundry room smoking a cigarette when i went down

the gym, laundry, pool were closed

non smoking room shouldn't be more then smoking, my husband made us stay in smoking room cause cheaper,

plus, the housekeeper that made the accusation was in the laundry room smoking a cigarette when i went down

longer serve breakfast due to covid

we spent the next hour in a half at the laundry mat washing our clothes so we didn't take any home

decent sized fitness and pool area

unruly kids in the pool, the parents sitting drinking around the pool, and the guests playing beer pong in

the rooms were clean. staff extremely friendly. great location. kids enjoyed pool.

gym was small but had everything in it you d need for a good

the workout room is in the same area as the laundry room, and the ac doesn't work

free laundry (just provide the soap

laundry room was filthy

free laundry. wi-fi.

the dryers in the laundry were unavailable and i had to dry my clothes on hangars overnight.

we even asked if they could do laundry or if they could get some from another room

was waiting for other customer's clothes to be finish in the laundry room it could be bigger and maybe enhance

when we requested additional towels they said they were doing laundry now

clean very sanitized ,remodeled, bed slept great, breakfast was exceptional for an extended,large updated rooms

there was no information about facilities such as gym or ice or breakfast hours that are normal

continental breakfast and bigger laundry facilities

was charged for laundry service once a week

they have laundry room and so i washed my bedding

sanitize my room myself nor did i didn't like the fact i had to bring my dirty towels down to the laundry room

the laundry room was out of order

the dryer was broken in the guest laundry

entire staff was very nice, especially the cleaning team.good breakfast.

the breakfast was prepared well

they also have free breakfast and a in door pool

friendly staff and i was happy they allow pets

simple accommodations with clean rooms a pool and laundry facilities

places are like this but wish pool hours were a little later

the wifi wasn t the greatest

free wifi, indoor pool, free parking and breakfast was included.

breakfast was great. staff was friendly.

convenient to my kids college and there were many places to get a bite to eat during the late

room service and they sent a coffee mug that was dirty

hotel is truly pet friendly

were told they were booked up full with reservations okay no big deal but then we tried to order room service

price to have pet stay with us was a little steep ($45)

hard boiled eggs or yogurt as breakfast options would be nice.

they also offer breakfast which is a big plus

the pool was closed but we didn't mind and we also didn't eat breakfast so we don't know what it was

a continental breakfast was served in the morning

was no milk available at breakfast

we left a child's life jacket at the pool for a while and someone stole it.

pool was cold for the kids and the bed could ve been softer but other than that everything was great

pool was cold for the kids and the bed could’ve been softer but other than that everything was great

the kitchen staff were very professional and accommodating

kids running around knocking on my door 3 times than running off

had good kitchen amenities with full size fridge and microwave with dishes and silverware

, pool not heated again. no clean towels each day. the service.

i loved the gym and the free hot breakfast

the breakfast was really good

very comfortable, clean room. with that kitchen, i could have stayed for weeks. i was sad to go.

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

the parking was free for the weekend in a secure parking garage

free parking on weekends

gym space is only okay, actually a bit subpar if you ask me

no laundry room no pool workout center or nothing

holes in sheets (of my non smoking room), lame breakfast, broken laundry facilities, stray animals attacking

there was no open laundry area for me to wash

no laundry unit no workout facilities no pool

no ice available, limited parking for bigger vehicle