only thing i would recommend is that when checking in, maybe inform people if doing laundry (on floor 2) that

possibly a small bar out by the pool one elevator was broken

room was perfect, some space to relax when the kids are sleeping

if the tv and wifi would have work it would have been nice $177.00 and nothing works terrible

the staff is amazing, breakfast staff in particular worked through a huge rush for breakfast from 7am-8:30am

left our laundry bag

staff was amazing, from check in to needed help with the laundry and checking out

wanted to do laundry but you had download an app to pay. so i wasn't about to do all that.

i would like to see more lighting in the parking lot for safety reasons.

bed and strong steady wifi

the breakfast that was complimentary wasn t as great

places to hang out outside: pool, grill, fireplace

used the wifi for work and it worked well

loved the size of the room, hot breakfast buffet and having our own kitchen

rooms with everything your needed. bathroom was awesome. kitchen was very complete

was no parking on the premises for myself or my son and his family who were paying guests

parking was crowded.

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding

i booked and read your amenities i was under the impression you have a bar would be more than 4 seats and food

good location, rooms are comfortable, plenty of parking.

not enough parking at this location

rooms are extremely bright at night, it is very noisy at all hours, the kitchen left a lot to be desired and

breakfast could have been better. coffee tastes terrible, creamer was out

amazing breakfast , clean , great staff, good location , amenities , really so much was so good

rooms were super perfect. kitchen, living room, comfy bed.

kick back, breakfast, cheap self laundry

was placed by the laundry room so i heard a dryer or something going constantly

to use the laundry facilities

saving on laundry is a good idea but it would be easier with more towel bars and hooks

daily happy hour of 3 free drinks per person and food. also on sight laundry is a plus!

love the spaciouness of the rooms and having laundry is amazing, and the pool area and landscaping is top notch

golf course and private island damaged from hurricane but they are doing great job repairing

low toilet in the bathroom, only one morning supply of coffee in the room, tight covered parking spaces, and

had a late night for the pool

die activity, covered parking, nice check in, pool area, big hickory beach, lazy river

very welcoming, we stayed in the suite with 2 rooms one king bed and two queen beds, it had a kitchen and living

love having a little kitchen and separate living room from my bedroom

the breakfast was delicious and the staff went above and beyond

the breakfast was great and the staff very friendly and professional

had a great breakfast and nice kitchen in the room

and was able to do laundry

location. near the airport. it had an airport shuttle that was in-service.

love the short complimentary shuttle to the airport and have stayed here every time we are in florida

they also shuttle to nearby restaurants and shopping and the cute bar in the lobby is nice and that food was

good room service friendly staff

tub was clogged, floor not vacuumed. needs more than one laundry facility

location with massive car parking lots

great location, clean rooms and common spaces, breakfast staff was very nice, ample parking.

excellent pool and jacuzzi area

then there was a loud yelling fight coming from in the kitchen

i do wish there were some minimal kitchen supplies

you get a kitchen but it's completely bare

were treated like second class citizens at the spa

that are available without a personal car; beach, pool resort, coconut plantation pool, golf and a large outdoor

where there for the four of july weekend it was fantastic, i love that it was activities for the kids all day

property activities for kids , customer service, cleanliness and coffee bar

the wait staff at the pool bar could have had a better personality.

tenants that live there long term are always in your business & i used their laundry facilities to wash my

laundry location. ok

the pool wasn t clean and neither was the mineral springs.

parking was a challenge

staff friendly, beds awesome, very soft, tiki bar on site and fun, pizza at restaurant good

i use a computer, so the bar stools were too high for the chest surface for the computer, making it difficult

went to a concert at hertz arena, cash only parking

out of the gate, the room was spacious, plus a perfect parking spot out front

parking was a pain once the restaurant got busy but not too big of a problem.

the rooms were very clean, the beds were comfortable and we were so happy they are pet friendly

no computer room, laundry room costs high

it would have been nice and then one thing obviously not the staff but the company is that the pool was built

safe precautions. bagged breakfast was very good.

they were extremely small and felt more like kitchen towels than proper pool towels

00 pet fee

no place to do your own laundry

no reliable wifi

large room with comfortable beds and decent wifi

guest above my room have 3 kids running all over the place and making noise until midnight and then again at

upon arrival, we were given a room on the side of the building over looking a parking lot with a balcony that

laundry machines were great

poor privacy on the pool because the flipper on the bay bar

friendly staff great views spa bathroom was fabulous pool was great

great views of the area, can even see dolphins from the balcony! pool and hot tub are great!

i wanted one with the spa tub according to website all rooms had a spa tub

there was no laundry bag

the airport shuttle was great, outdoor pool was a little chilly, no time for the breakfast

excellent shuttle service to airport and other local restaurants/destinations, amazing breakfast, pool looked

opening the breakfast buffet a little earlier on the weekend as there were many families with the kids who came

was no privacy at the pool, the pool area is visible to traffic passing by and to the hotel parking lots

laundry room machines were clean and functional

machine broken directional signs to laundry room incorrect no laundry detergent in vending machine room phone

laundry room one dryer broke so people waited for the one dryer so back and forth waiting to dry

always had to ask for towels and wash cloths and had to wait until they came out of laundry

in the laundry room, only one of the two dryers worked during our two weeks there

just wished they had served breakfast. laundry room- washer n dryer were nasty. needs cleaning.

at front desk no blankets or sheets for the sofa bed telephone and tv didn t work laundry detergent empty

i didn t feel safe on the third floor where the laundry is because people were coming out of the room with

the laundry doesn't work properly and the hotel is expensive

no laundry and bar and restaurant.

bike and boat rental, spacious rooms, in unit washer and dryer, small kitchen space, a sense of security, and

nice 1 bedroom. helful staff. ample parking. great pool. rooftop area.

quick walk to the beach, great pool and easy to rent a boat to cruise around in

wish they had a laundry facility.

the staff was friendly and helpful, the pool was clean, excellent location, close to the beach, room service

everything! also pet friendly.

good breakfast every morning, with exceptional service

i was expecting hot ametican breakfast, due to covid is continental breakfast, limited options.

made it difficult to charge kids ipads

room was immaculate. location perfect. parking excellent.

pool was small.

we had a 3 night stay and did not need the noise of the parking lot

the swimming pool was cold.

first room we had was on the 2nd floor and we were right beside the laundry facility

clean, had great room, gym and bar. the staff were great

the breakfast the aesthetics of the place very nice very clean

new and clean rooms, good breakfast

breakfast,, nice bathroom

laundry machines were dirty

the fact that the laundry room closed at 10pm

will stay again for that ceiling fan and in house laundry!

laundry was out of order

thing (that no one can really help at this time) was that online they're still advertising full breakfast and

00 for one load of laundry then $5

directly across the laundry facilities

room was considered non-smoking but i could smell laundry fumes and people smoking in other rooms

really clean. lovely staff. has a nice sized pool, guest laundry and delicious free breakfast.

parking awful to many trucks taking numerous spots laundry service expensive

we were happy with the possibility of doing our laundry as we have been travelling for almost 2

liked the amount of room it had for the kids & grandkids

bar by the pool was limited and was out of everything except watermelon slushies by 4:30 pm

great pool for kids (3.6 depth in each side and large wide steps)!!!!

the kitchen was fully stocked

the location is great near the airport and there is plenty of parking

room cleaning, found golf tees laying around in room from previous occupant.

that it is pet friendly.

wifi was practically non-existent

weak wifi signal... no hot water in the morning

staff is friendly, comfortable beds, laundry on site, convenient location

laundry wasn't working and wifi was slow

dirty carpet in hall. laundry facilities unmarked.

24 hour coffee, front desk staff are friendly, on-site laundry

staff were friendly. room was spacious. free wifi

laundry is not what you want to do when you pay a fortune for an oceanfront condo

were great kitchen fully stocked laundry in room front desk staff very accommodating beach was beautiful sugary

provides everything needed like laundry supplies, dish washer soap, all linens

place has a great starter kit for a pot of coffee, salt, pepper, dish soap & a load of laundry

the pool was awesome. customer service was excellent. very helpful and very prompt

the laundry facilities were clean and easy to use, adding to the convenience of our stay

i like there is a laundry facility. and vending machines for convenience

breakfast items were available (oatmeal, boiled eggs, granola bars, fresh fruit)

the gym is poor, and it definitely needs to be equipped better

had to call customer service to get the wifi going. like why?

smell of either the cleaning products or laundry soap were overwhelming and gave us sore throats and interrupted

the host was so friendly to help us with laundry - so greatful

restored wifi but with no internet connection

my kids loved that

the resort is a bit small, so amenities like the pool can feel crowded at times.

they should stock laundry detergent to sell

some employees in common areas, (electricity, laundry)

laundry room was out of order

no laundry or ice available

above but biggest gripe asked the laundry people for clean towels 3 times with no success someone please tell

everything except laundry staff noise!

room 134 next to laundry

very clean! very friendly helpful staff! breakfast was great!

doing lots of construction. difficult parking and very noise with all the drilling .

outdoor pool area was gorgeous and a great place to eat breakfast

also the laundry service was superb and cheap

very nice and clean. good breakfast.

breakfast, free internet and free parking is included

the pool is beautiful & the water was not extremely cold

it was hard for our kids to fall asleep

staff was very good and the laundry facilities were broken but the person on duty actually did my laundry in

the laundry room dryer was out of service the whole te we were here

clean has a pool laundry and king size beds

laundry facilities were out of order

i liked the breakfast, laundry room and ice machines

laundry facilities were nice. also, the reception staff was super nice.

we was next door to the laundry room on the first floor

was able to do laundry and utilize the workout room

the cost to do laundry

location, laundry, rooms space and the pool are very nice.

liked the breakfast, the pool, and the space in the room

was good, just the elevator was out of service and the pool too but tech difficulties happen

and parking was not an issue

want to go back and stayed longer great places not only for business but for family we love the pool

liked the breakfast, the pool, and the space in the room

hotel has a lot of imenaties, pool,work out room,free laundry and each room has a kitchen in it

i loved the free laundry facilities

laundry facility for sure

the laundry room needs work

it put holes in a few pieces of clothes i dried but overall it was free and saved me from doing laundry when i

the rooms that are large & quiet, the central location, plenty of parking, the fitness center, laundry, lobby,

very clean. has a restaurant and sports bar on site. appreciated the laundry basket in bathroom

off area, pool music too loud for a sunday afternoon soak (leave that to the twenty-somethings down the

room service was very good, the staff was excellent

was unable to sign into the wifi on my laptop, it worked on the smartphone but not the computer

laundry room needs remolding

paying so much for laundry liquid

breakfast! clean rooms! clean hotel great people pool hottub guest laundry safe area

needed more washers and dryers and the laundry room was tiny and hot.

our room was right next to the laundry room and sonia was quite noisy.

laundry facilities came in handy

the laundry room needs a major upgrade

their laundry facility was a little better

laundry on site which made it easy to bring home clean clothes

laundry facilities on only two floors out of 12 (not on our floor), fine sand everywhere (broom and

only thing i would suggest to management is a laundry room where we could wash our clothes

the pool was warm and perfect size

the property from we entered the premises until we left, reception, resturant, housekeeping and pool area all

clean rooms , free parking and good facilities

rooms, pool, cleanness, friendly staff

laundry was out of order, we stayed 5 nights so not being able to do laundry at the hotel was a

could not do laundry

the beds were very comfortable, there were laundry facilities right down the hall from my room and they were

the laundry facilities are broken

the laundry room definitely needs more machines

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

clean and fresh property. bar at the lobby, serving decent variety of items

the staff was amazing. parking very convenient

having a restaurant on site. nice pool. large room and bathroom.

i liked that there was a laundry room for guests, since i stayed there for two weeks

the pool area another faucet to rinse off your feet before going into your room so you don t track in

had an issue with baby roaches in the kitchen and bathroom areas

we had 3 weeks a suite with a kitchenette, the suite was comfortabel with a balcony directly on the beach side

pool was nice and clean

good laundry facilities

walking to the resort to do laundry

bar closed to

kitchen had very few utensils, no sharp knife etc but luckily brought our own

kitchen could use some more cooking items

laundry facilities were available and efficient, along with complimentary detergent and softener

great location with nice porch, pool, laundry

great location, great facilities, great value and an awesome bar and grill attached.

the pool is great and the staff are incredible for sure we'll be back soon

large areas to walk around, huge pool, restaurant on premises, very close to key west express

everything you needed was there except laundry

the laundry wasn't covered both pools are small not good for social distance.

no laundry room

hotel has great tiki bar and pools

parking at hotel was very limited.

convenient breakfast and onsite laundry

laundry where dirty inside from prev

2 coin laundry machines + 2 dryers, complimentary detergent at reception

the laundry room is good and they provide quarters at reception for use in the machines

the guest laundry facilities were very useful

coin laundry helpful

laundry room needs some updated machines

possibility to wash laundry and use the pool

laundry facilities avail and ice machines conveniently located

guest laundry services were not in service. breakfast area is too crowded.

check in was great! it was clean and comfy, the laundry room was clean and nice.

and if you need - laundry room in hotel

quiet location. comfortable beds. helpful staff. laundry machines available.

laundry machines were 2 dollars each, i was thinking it would just be 1

something in the air made me and my kids sneeze in the room and the ac made a lot of noise

great pool. great laundry facility. close to everything.

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days

area unswept room paint peeling pool area dirty laundry machines not working some front desk

breakfast was good and had free wifi

i just wish i was reminded about the complimentary breakfast

our room was very quiet even being near the elevator, laundry room and vending machines

beautiful- on top floor what a view of beach breakfasts varied and tasty parking free guest laundry very

parking lot was a little small but other than that everything was great.

the pool area was also a good size (pool goes from 3 feet-6 feet) and had lounge chairs all around it

very clean, great location, good breakfast!

a change machine and laundry soap machine would be a nice touch, but change was available from the front desk

loved the fact that it was a suite, with complete kitchen, the laundry room was excellent

our hotel room, elevator out of order the whole time, icemaker didn't work, wash machine in the laundry

sheets, refrigerator and pool were clean and guest laundry facilities were very clean

most of the machines in the laundry room were broken, the ice machines

equipped kitchen walk in ready clean laundry room great house keeping providing cleans towels with out question

elevator, laundry room, ice, snack & drink dispensers, quiet, microwave, fridge, hairdryer, iron & ironing

pool. but the washroom was locked. really??????? laundry room was amazing.

location good, laundry facilities on site.

location! near to everything! parking good and large, the kitchen has new utensils!

small pool

room was spacious and included a beautiful kitchen equipped with a stove, sink, large refrigerator, and dishwasher

no jacuzzi or hot tub around the pool

two staffs that served breakfast and happy hour, manny and kelly, are wonderfully people

the kitchen definitely came in handle

also, the gym is very tiny and now that you must book an appointment in order to use it

staff was always friendly and pleasant. requests were immediately met.plenty of parking.

staff was very friendly. rooms were clean. laundry facilities in the hotel was helpful.

second floor, exercise room, and laundry.

laundry bags that were given by the front desk kept ripping

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

pool area was satisfactory, but the pool could be a little larger

i also like that we were able to do laundry

great wi-fi and laundry room

laundry onsite, and they give a discount to the ale house and dairy queen next door

very good location. silence. great breakfast, nice and helpful hotel staff

the amenities, including a pool and a delicious complimentary breakfast, were a great bonus

room smelled musty, and dirty- like a bag of stale laundry

the room was great. not enough laundry facilities for that size of property in florida.

our room location made it easy to watch the kids while at the pool

the gym room is open by reservation only and max of 2 people allowed

balcony grill gap is long that small kids can go through it and fall

i appreciated having the laundry facilities onsite to be able to get a load done without having to leave the

the laundry room was nice the main maintenance guy was nice

star are very kind and friendly, but was out in room 144 across from the laundry room and got 2 nights were

there was a guest laundry near our room and lots of noise outside our door late into the night

i liked the perfect temperature of the pool and the laundry was convenient

it was clean laundry available

breakfast would be nice if they had a little more the just the waffle machine, and toast, also laundry machines

the laundry room doesn't have a change machine or laundry detergent available

the laundry facilities were dirty and unusable

laundry wasnt working well otherwise everything else was great wish they haf different stuff for

great location, free parking, laundry and great free coffee in the lobby was a perk

it had laundry room free of charge makes it easier on people traveling especially with children staff very

free laundry

free laundry and coffee a bonus

nice room24 hour gym & laundry pleasant front desk staff comfortable room

onsite spa and dining were excellent beach staff very attentive

the wifi is sending you to quarentine when you try to see a netflix film in my account

wifi worked perfectly all across the grounds so we could work by the pool

can expect the hotel to provide few bottles of water in the room which are not part of the mini bar

loved the pool overlooking beach amazing views from our

laundry facilities

the way to the laundry was not clearly posted

front desk staff was efficient and helpful, room was clean, nice pool area and guest laundry.

just a bit awkward when i m going to do laundry and there s a homeless man sleeping on the folding table

guest laundry area was clean and modern

in rooms & in laundry room

were disgusting, room reeked of freshly smoked cigarettes despite it being a non smoking room

4-8 very old beds everything was threadbare except the blinds if you wanted dishes for your kitchen you had to

pet friendly! nobody batted an eye at the breed or size of my dogs high was very relieving!

non-smoking

a fantastic continental breakfast and laundry if need be

liked being able to do our laundry there too

the pool was closed. breakfast on the weekend did nit start until 9:00.

a little sparse) equipment in fitness center

pool was broken

no laundry

no laundry facilities.

there were no towels in our room ! and they had no towels in laundry !

advertised a laundry room and jacuzzi, neither of which were available for use

it had a nice little laundry room

free parking across the street

is beautiful, becha and pool is extremely near and the beach restaurant is amazing

luxury right on the beach with a mini kitchen.

very large apartment with a view to the lagoon, fully fitted kitchen, washing machine and dryer

no beach bar other than the full restaurant, makes you not want to walk in swimming trunks in the s the

we were charged for laundry cleaning which we never used

we are going to comeback with my kids

parking is easy just outside the door and plenty of spaces

at least for me that have kids is a plus

gym and pool are tiny and the bikes are pretty lame

able to use the facilities at the beach resort including the shuttle service breakfast was very

the pool for the kids is spectacular

i was out of shape, but looked at your fitness center, fantastic, maybe offer a free intro to fitness by your

we were unable to book their beachfront property and stayed at their golf property which made it a little

pool, water park, and lazy river

suite, friendly and helpful staff, everything was very clean and we used many extras like the laundry and hot

staff, beautiful suite with kitchen, great daily continental breakfast, pool, big exercise room, laundry room,

laundry facilities were useful

breakfast, guest laundry, outlet mall and supermarket just across the street

pet fee

the gym is one of the best i've ever seen

our final night was marred by an unfortunate room service experience, where the food arrived after an excessive

easy connection to a golf course and a large spa centre

not a kids friendly hotel either

last but not least, handicapped bathroom at bottom of staircase on the way to pool had a soap dispenser that

spacious room, laundry, somewhat heated pool, tiki bar

laundry area could have been better

pillows were beat up, couldn't figure out the shower or hot water. no dirty laundry bag.

location was good and coin operated laundry

only thing is the parking, but this does not mean it is a mayor problem

the laundry hours

guest laundry

tv channels and direct tv was poor coin laundry machines need updated ac unit in room did not work the

laundry available

room service every day

a simple on site restaurant and microwave in room. was great to have laundry service

that the laundry facilities were not in working order.

the front desk staff went above and beyond helping me with change for the laundry

having a count machine for the laundry.

i had to take my used linen to front desk and then follow desk attendant into laundry room to properly discard

did not like the outdated laundry room, and not enough washer & dryer for the customer that stay there, very

access to a laundry, great restaurant next door

has laundry facilities

just as example needed quarters for laundry claimed she didn't have any and was very rude

then also don't ask for change for vending or to do laundry