the pool was a little cold.

50sqm (100sqm with garden) mini bar / chocolate

landscape design architectural design heated pool shuttle service was working

no laundry service

it was so loud in our room as the kids proceeded to empty bags and bags of marbles on the floor wood floor and

nice breakfast, excellent customer service, good location, very pleasant stay

it was so loud in our room as the kids proceeded to empty bags and bags of marbles on the floor wood floor and

breakfast is included

week was fine until i asked a lady worker about laundry and she said she would do it for $15 mil

they also have a laundry service where you can get your laundry back the same day

kitchen and rooftop common area were great to prepare breakfast and mingle

clean and comfortable rooms, good location for historic centre and bar zone

they have a kitchen that you can use if you want

walk trough tunnel, exit and walk 9min southeast), great wifi extenders, netflix tv, laundry wash+dry 30000,

almost nothing for cooking in the kitchenette

to end point universidades, walk trough tunnel, exit and walk 9min southeast), great wifi extenders, netflix tv

it was great to use the gym, i played pool and joined some

well located, cute place with nice common area, gym and spacious room

the breakfast is unreal and everyone is great

the staff including esperanza, the lady who made us breakfast each day, and the young man at the front desk;

rooms are beautifully arranged, breakfast was excellent and esperanza was very helpful and

wifi doesnt work on the bedroom, only outside it

the wifi does not work and i was told this is common so if you want to work from there or need internet

laundry service was quick

very good wifi

fantastic location, very comfortable, super-clean, delicious breakfast

good location, friendly staff, nice breakfast, very nice roof garden.

had everything we needed and it was possible to book an early check in at 5am for half the price of the room

noisy, my room was close to the laundry center and staff ran the washer/dryers during the night making it

wifi worked well for us and we liked the style of the hotel

the wifi in our room was a but slow.

they even have a room service for food and drinks at night

our room was comfortable and large with a sitting area and good wifi

the wifi/internet fall out to many times and very slow

mini bar was usefull

there was music playing from the bar downstairs until 2:30am

wifi could be better

the wifi is a bit weak and has some disconnections sometimes, but it is

we were also extremely impressed by the laundry service they washed and returned our clothes in just two

in advance of our arrival all arrangements were made, airport pick up, tour guides, laundry etc in a very

1 dat no hot water, second day no electricity and no wifi... so also no breakfast

the staff was very,very friendly and helpful, the breakfast was plentiful and was selected from a menu - i

the wifi was consistent in our room

- laundry service too expensive

wanted to use laundry service but was informed it would take more than 2 days, not sure why it would take so

- juan valdez coffee right around the corner - location very close to monserrate mountain - laundry was done

no laundry service even though the website says it does. also wifi was not very good

website needs to be updated to reflect that they do not provide laundry or airport transporation

location and friendly & helpful staff, big shower, free coffee, good laundry service, quiet, comfortable

good beds ad wifi in an old original

good wifi, location, and pleasant helpful staff

wifi was

late check out time and it was quite clean

rooms are in bad shape and not as on the pictures at all. laundry service is really bad.

bar staff helpfully found me some bread snacks

unbeatable location. attentive and friendly staff. reliable airport transfer. excellent wifi.

would be better if served drinks at pool area

i thought the breakfast was great

we lost your laundry, sorry

breakfast should have more things

location,big and comfty appartment,parking,fitness, kind personell

fruits, breakfast and lunch in the price

large beds, great view of bogota. the spa massage was amazing.

wifi is intermittent

clean rooms. very nice attitude from the stuff. fast room service.

very clean and offers laundry service

breakfast was a little basic. perhaps some more options?

breakfast is next door at a cafe, and they didn t have many any options for vegans, and weren t

breakfast is in bakery next door and is very nice

) there is a good variety of breakfast options

didn't like the access to the rooftop as you had to walk by laundry room and encounter bins of bedsheets and

the rooms are really cute, the breakfast and the restaurant are great, the stuff is very helpful

close to everything and excellent breakfast

our room was equipped with a small kitchen which is very convenient for us since we like preparring our own

the breakfast was better than i thought it would be and the kitchen staff was excellent

room, nice helpful and friendly staff, interesting artistic decorations, tasty breakfast

unfortunately there were also issues with the wifi all week due to a problem in the local area which made it

there was no wifi and cable (no tv) for 3 days.

my room was next to the kitchen/reastaurant so i heard lots of noise from 6 int he morning

the wifi did not work in our room. the water was like warm at best.

the laundry room was located in this floor and they made a lot of noise

if you need to use the laundry service, it is reasonably priced (it cost us $5 usd to have four articles of

laundry was suuuuper expensive

and cosmetics, the shower has hot water with great pressure the wifi is working good the free breakfast was

breakfast is included, staff is friendly

the young girl at the from desk tried to charge my housband more money for the laundry when he said that was

it even includes a sauna and laundry service (for additional costs)

our room was in front of the hotel laundry so it was a bit noisy

decent breakfast included in my

great location. atmospheric interior. tasty breakfast. nice staff. very comfortable bed.

wifi in the room was next to useless

there was always ac, good room service, and hot water

perfect location, free parking, good breakfast, great value

everything staff was great love the location great breakfast lots of restaurants close

restaurant was closed in the evening and there was no room service, something that had to be disclosed before

laundry availability next by for very good price (no need to use the hotel laundry service)

rooms need a fan, most places are walking distance, laundry service next door

there is laundry service but is ridiculously

it is conveniently located near a laundry, restaurants, liquor store, supermarkets, street vendors and shopping

maybe the pool for the kids

it was affordable. laundry service was also affordable.

the room has a comfortable table where you can work in a pc and the wifi was pretty fast.

hotel was very good, wifi,hot water, breakfast,and the location is near to everything,for the price was very

wifi signal is week on the 3rd floor

only little details: * wifi wasn't very strong in my room (took long to send emails, etc) * would like more

are very thin so you can hear everything going on in neighboring rooms; lots of street noise; wifi was a little

the staff is nice, let us leave our bags there and allowed early check in

was no wifi signal in my room

the wifi was quite slow :(

was no hot water and wifi could only be reached within the 1st and 2nd floor

signal for the wifi was weak and unavailable in certain areas in the room

there is laundry available at the accomodation and the lady who does it is an absolute superwoman

wifi was very poor

difficult to find, if you don't already have a sim card or wifi you can't call them, difficult check in, smelled

staff was basic, waiting a long time to be served and a do it yourself attitude to things like laundry, luggage

i was able to do laundry and even had free breakfast each morning in a well appointed restaurant on the second

laundry service expensive ( costs per item), but external laundrys close by

laundry services kept my clothe for 2 days and i could only get it back minutes before my check out

had to give my clothes to laundry because of that, but to no avail

because of the wi-fi issue, we couldn t use the laundry facilities on the 29th floor, even after purchasing

fill out the laundry form, and requested laundry services, they couldn t find my clothes and clothes were

- lot of things are improving; large suites, friendly and helpful staff, excellent location, good laundry

laundry service was 3 day lead time

laundry service - collection aspect needs work; but minor issue.

i used the gym and the laundry service and both were very good

but all things which need to be renewed from time to time like beds, laundry, furniture etc

second thing which made me really mad was the laundry service

the laundry service was way to expensive and the spa lacked staff

laundry came back only after i called and asked for it

the bar is good, with laundry service, breakfast and parking

no massage, no pool, no jacuzzi, no gym and a very expensive laundry service

nice and friendly service. good wifi

don't have room service.

menu in english , have wash cloths to bathe , offer room service and in english for food delivery who delivers

clean. room service everyday.

beautifull hotel, everything clean, big rooms and good beds + tastyfull breakfast

basic, but priceworthy. really good wifi.

fast wifi - it was ok even for youtube

the room was sunny and comfortable and the wifi was good

pool and hot tub had limited operating hours and the hot tub was not hot at all

food outstanding asian peruvian service was excellent highly recommended pool very cosy sauna excellent jacuzzi

room, services (pool, gym, breakfast) and staff 10/10

room, services (pool, gym, breakfast) and staff 10/10

the gym was nice and is available 24 hours a day

excellent wifi signal (each floor has its own

there is no smart tv, so even though there is good wifi, you are stuck with local channels

apartment to yourself so it's spacious, good view with a balcony, there's a swimming pool and a gym (although

awesome views of the mountains and the sunrise very clean and modern apartment full kitchen with pots

the building is brand new, it has a pretty fast lift and a great view from the gym

have a whole apartment to yourself so it's spacious, good view with a balcony, there's a swimming pool and a

modern, clean and the gym!

our room was very clean and nice. the stuff was very friendly. there is a laundry service.

also, the hotel did not have a hair dryer and the laundry service refused to wash my rucksack, which had become

ok now we get onto a major rip off with the laundry

huge problem we encountered was laundry

not a lot of variety for breakfast

loved the breakfast buffet with plenty of fruit

bad wifi there is no heat in the room and by night is very cold. no ac

did not like the lousy wifi, constantly being not available

good staff good wifi

wifi

we spent a bit of time to figure out the wifi, as the guy at the check inn didnt knew the correct code by

toilet, wifi

to carry luggage reception staff not knowing how a payment terminal works no window in room noisy bar

breakfast and wifi is average but it s included in the good price for a stay or two

breakfast and wifi is average but it s included in the good price for a stay or two

lady making breakfast is not very friendly and could not accommodate to give a vegetarian breakfast

poor breakfast

breakfast service and staff were very kind and warm with us.

the breakfast was excellent

lovely view, quiet, spacious room, nice breakfast, helpful staff

wifi connection was weak and unstable

breakfast buffet was excellent, different every morning

very small lobby. nothing sweet in breakfast

kitchen utensils were dirty, there was some noise from other room, the price was higher than other

shower not always hot; wifi erratic

i would have loved that the breakfast could be in a more extended time.

nice breakfast with fruits and juices, comfortable beds, clean rooms, good parking

spotty wifi; uncomfortable beds.

maybe the breakfast. but there is no to many options .

there is a bakery across from the hotel where to have nice sweets, breads and breakfast, there is also a pasta

maybe a little more options for breakfast , like a vegetarian or vegan option like

laundry is outsourced and they use the same place as the high end hotels

i was charged $30,000 cop for a small bundle of laundry

was told a laundry service was available, did not expect it to cost 60,000 cop ($15) for half of a regular

do laundry somewhere else

the rooms were clean and breakfast was fresh and quick. wifi is very good

and helpful staff, good value for price, nice to have a kitchen in the room, good and safe

don t have room service often

kitchen equipment was really basic so you cannot really cook

offers most of the services that hotels usually do, such as breakfast and laundry

rooms + very good price + area was reasonably safe (still recommended to use uber or a car) + wifi was fairly

there was an awesome dance bar with a beautiful roof top bar (sonora social club) less than a block away

the ground floor has a clean, open environment where breakfast is served, along with a couple of vending machines

tasty breakfast

they've a laundry machine working 24 hours, close to the room i stayed

it was quiet, they provided bottled water, and laundry service was available

we had our laundry done, and the cost was incredibly high for a small bag of clothes

i booked a room with a city view, i received a view of essentially a glorified parking lot

breakfast was simple but delicious

got a room with a window facing the laundry balcony, i was asked to pay before even seeing the room, the cold

we could have the laundry washed, store the luggage for one night and the owner got up just because of us at

they do offer laundry service. it is safe with a double gate. 24h restaurant next to it.

room had a window, but we had to keep the blind down all the time as it leads out into the staff laundry area

was dark, tiny window faces internal courtyard with laundry machines and bins so no natural light

the room was very nice and modern and i have everything that i need in the kitchen.

laundry service right infront the building

the laundry price we were quoted seemed quite high (9k per lb) however there is a service over the road

no laundry

the wifi in the room was not good and that was an important consideration when booking

the staff were very attentive and very friendly, they offered us early check in for small price which was well