not sure if that was where we were located (in front hall across from laundry) or if our door just wasn't air

room was located near front desk and staff/laundry room

very good parking

could have a few more breakfast choices.

the breakfast was minimal and the coffee wasn't great.

had to use a laundry hamper to get all of our stuff to our room

could use a new dryer in the laundry facility area

bedding was damp, saw a mouse in laundry room. beds were not comfortable.

beautiful room, nice staff, great breakfast

they were very kind and allowed us to do an early check in

the noise early in morning yelling doing laundry all hours of night

nice breakfast of waffles, fresh fruit & oatmeal

did like the location, mostly quiet, no issues with the parking

hot breakfast available, no bread, bagels or english

very nice and clean. good decent breakfast too. great price. i definitely recommend!!!

to use pool for stay but in reception a sign stated pool was temporarily closed

pool was inoperable but the manager quickly offered a solution since we had kids who wanted to swim

i would like an upgrade in the breakfast selections.

the breakfast was fabulous

took my granddaughters to the swimming pool...

property still has smoking rooms which was a plus as my husband smokes

breakfast was basic, bed was great.

staff was friendly we were supposed to have a smoking room

the breakfast was continental but was filled up as soon as it emptied

the parking is on the side and not well lit

eggs available for breakfast, but csr informed me at check in of that fact

breakfast was very good

convenient to where i had to work. very clean! great breakfast. friendly staff and pet friendly.

better parking for truck and trailer.

more breakfast items to choose from

oh and the kids could not swim in the pool because the water was too cold

it was clean and the pool was just enough for my kids! great location!

grandkids said pool was cold so didn t swim long

the pool was closed while we were there too

pool water was very cold for an indoor pool. breakfast was not as good as other hampton inns

laundry facilities

the only thing i would add is a laundry area!

nice big outdoor pool for kids to swim

mini golf overgrown and closed needed cash for pedal boats but didn't know that until u went all the way

bed was comfy and rooms were spacious and clean. nice kitchen and good price .

no laundry facilities and breakfast area is small. the beds weren t very comfortable.

didn't have change for the laundry machine

i also wish laundry was available

the employees, breakfast staff was especially thoughtful and helpful

parking was safe and well illuminated

laundry facility

had a laundry area where i went to do a load

the guest laundry dryer did not dry my clothes very well.

were unable to connect to wifi and the front desk likewise couldn't figure out how to get us connected

parking lot could be a little bigger

i even use the the laundry and it was good with the app

we found laundry machines too expensive. but, what the heck.

helpful staff and good laundry facilities

cleanliness of the hotel from the moment we pulled into the parking lot to we got to our room; oh and the bed

we even went to the cowtown arena to see barrel races for our kids first time

entrance stairs hallway need a facelift. no bag for laundry.

of new paint but it doesn't cover bugs, bad carpentry laundry facilities out of order and the breakfast was cold

laundry machines not working

laundry dryer was thumping against the wall

also, there was to be laundry facilities but that was not so, i had to find a laundromat

room i was in was above the laundry room and evertime the hotel did laundry my room was shaking plus they put

desk staff was cordial but cold. parking could have been better.

the parking is awful

bar server was not particularly deft with our food or drink

fact that breakfast was just a cereal bar and juice or coffee

the parking, laundry and staff

it's a 10.00 pet deposit it's close to restaurants and the mall.

cost and value and pet friendly

wanted to charge an extra fee for having a pet

hairdryer broken and couldn't get wifi to work

was going to do a load of laundry before we headed out the next day

their laundry area consisted of an ancient coin operated washer and

came into the office behind the desk and we're arguing about who was going to open the laundry room for a customer

was very filthy no toilet paper old trash and dirty laundry present and not fixed during the stay

breakfast which was printed on my receipt and the check-in clerk (who also was doing the laundry) just said

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

enjoyed the room, amenities of the hotel, the breakfast, fitness center, pool, and laundry center

bed smell from laundry in fitness room, seems ventilation system not working properly

the laundry facilities were cheap which was a plus

it was great to have laundry services available to wash clothes

kids and i were disappointed to say the least

free parking

clean , excellent decor, breakfast was well set up.

kids and i were disappointed to say the least

the room we were given was next to the laundry room and the staff was doing laundry all night

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of

kids yelling until 12:30 pm

the tv service and wifi kept going in & out

couldn't get laundry done

the staff was friendly and even though the parking lot looked full, it was not loud inside

easy parking access

with covid19 the pool and fitness club was closed.

quiet, clean, safe, nice breakfast. good parking.

i couldn't do my laundry.

lack of laundry facilities and breakfast

smoke smell in non-smoking room

wifi wasn t good.

there was a group of people in the parking lot smokeing drinking and passing around

to children and animals but got put on a 2nd floor there was cigarettes in the window of a non smoking room to

at the door parking and the attendant (pattie) made us feel very welcomed and helped out with our pet alot

we had to take a smoking room and it smelled

people hanging out in parking lot

no messing about with a vehicle parking pass here - free parking means free parking :) there was a problem with

the front desk for towels and washcloths and coffee had to use trash bags of our own no guest laundry

gym was closed and there s no guest laundry.

comfortable beds. easy to get to. pool.

the parking lot was not very flat

that is wasn t summer and the pool was closed for the winter.

being able to do our laundry since we were there four nights was very helpful

the access to a laundry room and clean rooms.

the pool, staff, and room were excellent.

was goid and the fitness room was very nice

breakfast had a great selection

love the kitchen and the fact it had a bathtub for my kids

we also enjoyed breakfast

other pool freezing that we could us across the parking lot

clean hours convenient for check in and check out and for amenities such as pool and fitness center

staff was wonderful from the women at the front desk , the people in the kitchen, maintenence to housekeeping

there was a bit of a mix-up in the early morning (4am) for the shuttle to the airport, as a family of 4 showed

the pool area was great

so clean room and breakfast area and great food.

airport shuttle spot on with an acre continental

breakfast was yummy, and the staff was helpful and efficient

great breakfast, free laundry, very nice staff

guest laundry area and fitness center

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year, plenty

laundry, breakfast was wonderful, room was super nice with everything we needed

laundry services were free of charge, with the only requirement being to supply your own soap,

staff members were very kind. very reasonable price to do laundry.

our shuttle driver was a great ambassador for your brand as well

was advertised as providing 24/7 shuttle service to the airport which was one main reason i booked there

i didn t like the fact that online it states that they have a pool

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

very clean, nice warm pool

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

an airport shuttle was available for a very early flight

great shuttle service and driver to cvg

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

was placed in a room next to the laundry and kitchen

she told her everything to do for the airport shuttle

no weights in the gym only treadmill

we we left waiting for an airport shuttle for over an hour in sub 20 degree temperatures

the elliptical in the gym was brand new

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

nice and fairly priced laundry facilities

the pillows and towels smell bad i think it's the laundry detergent they use

pool /spa that is open late , fitness center and even a laundry room

the pool, exercise room, and laundry facilities were nice bonuses and great value for the price paid for the

i had to catch the front desk help at the laundry area and ask for toilet paper and cleaning spray so that i

due coronavirus 19 staff had to attend to everything just one person hallway cluttered dirty laundry and garbaage

although signs say quarters are available for laundry facilities,there were none at office

laundry facilities worked well and were good addition

the facility is pet friendly, for a fee of course

need to take your own laundry detergent, none available to buy

they have a washer and dryer so anyone staying can do their laundry

it was cheap and the laundry was cheap.

the laundry fee is quite reasonable

small gym and guest laundry

first floor room across from the laundry

no laundry

be careful of the garbage, the housekeeper made a snide comment about the bag being full of clean laundry and

microwave or laundry bag, draft near window

the free shuttle was icing on the cake

first room we were given had dirty laundry in a pile in the floor

laundry room in hotel, vents in the room super dirty

it was nice. i wish the pool was heated

only thing that i didn't like was that the pool was not open

the hotel offers extended parking and 24-hour airport shuttle - a must for this most recent trip

there seemed to be random people roaming in and out of the laundry area and going back outside (not sure they

kitchen, refrigerator, stove, room size, tv, laundry faciities,

we found dirty laundry sticking out from behind the dresser that should have easily been found it the room was

wifi did not connect to my playstation 5. tv was to small and oddly placed.

unclean ed toilet in my room. difficulty w wifi. appears hotel going downhill.

morning hot buffet breakfast was very nice to start the day with

and for pet friendly, it was very clean

breakfast was good, location good for what we had planned to do.

parking lot was well lit and clean

wish i would ve known we had to pay more for our pet, but it didn t matter we had to be there either way

thought out to maximize space and privacy and was very quiet even on the first floor close to the pool

pool was small but kids will always have fun with water.

we also love the shuttle service and ability to park our car at the

, love the different layout , great ac , beds nice and comfy , no pets, extra snacks if kids get hungry, love

breakfast was different. considering our current situation, it worked. pretty creative thinking.

laundry was handy

breakfast omelette were awful and needed better breads and healthier cereals

bed, great blinds, clean large room, fully equipped kitchen and very welcoming staff

or go swimming in the clear water cool temp pool

carpet had pets fur

it had a full kitchen in suite, laundry facilities on site

cleaning people were a little bit loud first thing in the morning, and we were right next to the laundry room

laundry facility on site

full kitchen, quiet, laundry facility, breakfast and landscaped grounds

the laundry facility was very convenient and appreciated as we were half way through our trip and

very close to the ark encounter. had a laundry.

enough but the bathroom was very outdated and cramped, it was in dire need of an upgrade, the laundry facilities

the laundry room was rundown and we had to ask to have the light turned on after sundown but the washer

the wifi was

the pool looked great but we unfortunately were not able to enjoy