friendly staff, nice rooms, free breakfast, 24 hour laundry, heated pool

it has a pool, laundry, facilities, and free breakfast

love that you can pay for the laundry with your phone

rooms, good breakfast included, nice facilities (small heated swimming pool, self-service laundry, workout

guest should have easier access to restroom area near pool area. they currently remain locked.

modern installations and very organized. big and free parking lot. laundry appliances available.

plenty of amenities including a large fitness center and laundry rooms

good, comfortable bed, good helpful staff, nice facilities and gym, good location and newer side

the parking lot is a little tough to get to the li expressway

do wish the hotel offered breakfast, as finding a place to grab a bite nearby was quite

laundry only had 2 washers working

great breakfast, pool and room was above my expectations.

the pool, the kitchen in the suite, breakfast in the morning.

amount of kids and noise level

we were upgraded to a room with a gas fireplace which was lovely

breakfast was great! laundry facilities were great to use.

it was ok, i have a special diet but it was good for my kids

but some of the element can be non suitable for kids

the kids were able to sleep but not the adults

i git kicked out after paying for a room for me and my kids to visit family

laundry on site, which makes no sense because of the pool

hotel for a baseball tournament, yet no laundry facility on-site

also no laundry, but i already knew that before hand and there is a laundromat across the street so not a

the turkey sausage, pool was too warm.

parking was a breeze

also, i didn't realize they had laundry rooms (quarter operated) so that was helpful

pool facilities were great

room service after specifically requesting it on the second day of our stay

hot tub was out of service and the kids were bummed

evan and cassidy the staff at the bar are your star people. you should promote both

breakfast was good given the circumstances laundry room was on point.

rooms were nice, we used the pool, fitness center, and did laundry

good breakfast

wish there were more healthy options at breakfast

the included breakfast was great

the laundry facilities we're down.

the bathroom mirror with the lights behind it i want one for my home the room was convenient to laundry and the

gym needs better equipment

the pool was small and cold. other than that everything was great.

everything, specially the breakfast

was filthy, two washers and dryers, one of each broken, laundry detergent machine out of order, big stains on

and we can do laundry there

no coins in laundry mat

following was out of order; the elevator, ice machine, laundry soap and the a

i found the laundry machines a bit expensive.

the room, and the laundry room

so they kindly apologize and had the woman in the laundry bring me a fresh towels

laundry women was so helpful when she didn’t need to be and i feel terrible not knowing her name

super comfy, the room was quiet and there were lots of perks such as free wifi and a great free breakfast

free parking, with gym and small pool

laundry doesnt work eats change and front desk wont refund and no signs up anywhere that nothing

everything in gym is broken laundry machine down and ice machine , no one or there s no food out for staying

there was thugs in the laundry

laundry room

laundry room was trashy

nice room just was at the end of the hallway by stairs and laundry room and it was loud

it was scary for the kids

because tehre is a restaurant, but the bar had been closed for a wedding and all those of us with kids and a

pet cost was way too high.

poor wifi

the free shuttle was extremely useful as was the laundry service

similarly, the guest laundry dryer lid or door got opened by itself and wasted my money and time both once

the pool was closed for maintenance for whole morning. my kids were very disappointed.

easy parking

bar did not open until five on sunday so we could not have a pre-drink before we went to the

no microwave. no on site laundry. room was cold and windows had a draft.

microwave guest have to show id every 5 seconds no staff housekeeping didn t exist no laundry room and

we were able to get an early check in, which was convenient

did not like the fact that room service was advertised but no one picked up that extension

all my requests were met high floor,late check out & specific room assignment!

no laundry facilities, no price adjustment even though price was lower on line

was staying for 8 days but there was no laundry facility on site

many kids and teens unattended in pool area and running amik throughout property

there were kids running everywhere knocking into people and just craziness

tables, bedside lamps with multiple power points, a good work desk, a fridge, free and fast wifi, free parking

there is no laundry facility, which would have been nice

i was even able to do some laundry and take a dip in the pool

a lady in the laundry room mentioned that she had the same problem in the same room in july

to other hotels in the area , spacious , very clean suites , comfy beds , loved the self service laundry and

laundry on site

champagne upon arrival, secure wifi connection, very comfy bed and pillows, generous size room

across from the main hotel, next door to the fifth season restaurant and our room had a working fireplace

we were a bit disappointed the restaurant and bar were under construction therefore not available

great staff, fun bar and great food. perfect location to walk to all of downtown port jeff.

easy walk around the pretty town lots of shops, restaurants, bars

did like that they had an indoor pool and gym room and wonderful helping staff

great breakfast

no breakfast or pool for covid so its understandable

staff friendly and efficient. full kitchen.

pool was nice bed was super comfy and nice and quite kitchen fridge great room

it was quiet and clean. staff were very friendly and helpful. good selection for breakfast.

kids on the floor above jumped off the bed repeatedly, despite telling hotel management immediately

lots of parking

the only thing i wished for was breakfast ending at least an hour later.

i loved that the kitchen was so nice and big, with all the glassware and even a wine key

had a good workout room and guest laundry was cheap

no laundry service

big comfortable beds free breakfast laundry facilities

the pool was not clean, exercise room was closed and laundry wasn

when traveling with kids, it was a great value especially having a pool and breakfast in the morning

no microwave and no refrigerator in room. small tv small bathroom. no laundry facilities.

no laundry service

also the bar not to many have them

placement of handicap parking was very bizarre

the room, shower was excellent, beds very comfortable, the pool was great

spa was exceptional!

so clean so nice great pool and knowledgeable staff

bartender was lovely and friendly as were the restaurant and spa workers

the spa & restaurant.

the pool. towels, the decor.

a laundry room and life jackets for all ages since no lifeguard on duty

wifi wasn t great

pool was out of service (august 2023) during our stay.

tv kept freezing the picture was poor and the wifi would not connect and the pool was

wifi did not work at all

daily room service/cleaning service at request only