so they kindly apologize and had the woman in the laundry bring me a fresh towels

the room, and the laundry room

laundry women was so helpful when she didn’t need to be and i feel terrible not knowing her name

breakfast buffet was awesome

were a group of kids staying for a soccer game and were very loud in the room above me

also no laundry, but i already knew that before hand and there is a laundromat across the street so not a

laundry on site, which makes no sense because of the pool

hotel for a baseball tournament, yet no laundry facility on-site

clearing person did not pass the first day, the swimming pool and the gym are very small and the cleaness was

) the breakfast was good but i would alternate different food choices instead of having the same options

breakfast was great! laundry facilities were great to use.

the breakfast was okay basic choices but better than some hotels

it was ok, i have a special diet but it was good for my kids

this facility is listed as having gaming systems for the kids in the rooms and that is not true.

people noisy, a lot of teenage kids hanging out 1 night

plenty of amenities including a large fitness center and laundry rooms

modern installations and very organized. big and free parking lot. laundry appliances available.

parking was tough on saturday night

the mattress was bad but all else was good ! and wish they had a pool and gym

wish the bar stayed open later but it is the holidays.

rooms are spacious and clean. there are laundry facilities on site

i was even able to do some laundry and take a dip in the pool

to other hotels in the area , spacious , very clean suites , comfy beds , loved the self service laundry and

there is no laundry facility, which would have been nice

laundry on site

rooms, good breakfast included, nice facilities (small heated swimming pool, self-service laundry, workout

love that you can pay for the laundry with your phone

it has a pool, laundry, facilities, and free breakfast

friendly staff, nice rooms, free breakfast, 24 hour laundry, heated pool

the additional sofa bed was a plus, it was quite too and less i forget breakfast was great too, i could go on

laundry only had 2 washers working

00 pet fee when you get there

breakfast ended too early

full kitchen, including an oven

staying with kids this made our stay less stressful

laundry

it had a laundry room.

the vending machine took my money and didnt give me item he refunded me promptly, then when the laundry room

and we can do laundry there

following was out of order; the elevator, ice machine, laundry soap and the a

in addition i needed to do laundry, just one load

everything in gym is broken laundry machine down and ice machine , no one or there s no food out for staying

laundry doesnt work eats change and front desk wont refund and no signs up anywhere that nothing

it did not have breakfast , laundry , and no one cleaned our rooms we had to do

laundry room

breakfast was good given the circumstances laundry room was on point.

rooms were nice, we used the pool, fitness center, and did laundry

small indoor pool if you have kids

pool was closed at my time there

the pool was broken and we were really looking forward to a swim

also, i didn't realize they had laundry rooms (quarter operated) so that was helpful

was a good size, pool was warm, hot tub was hot, starbucks was nice, right next to smokey

the snack bar was way over priced

hot tub was out of service and the kids were bummed

pool

nice room just was at the end of the hallway by stairs and laundry room and it was loud

took my 2 kids to stay for one night and to enjoy pool, there was feces in the pool had to move to another

vertical grip bar in shower very helpful for limited mobility & safety in general

and they even have a small bar and dinner restaurant

no room service

the laundry facilities we're down.

the bathroom mirror with the lights behind it i want one for my home the room was convenient to laundry and the

the parking is so convenient

the lights behind it i want one for my home the room was convenient to laundry and the morning breakfast was

the staff was very accommodating and the breakfast was restocked throughout service time.

microwave guest have to show id every 5 seconds no staff housekeeping didn t exist no laundry room and

no microwave. no on site laundry. room was cold and windows had a draft.

not the best place to stay with kids

the hotel was clean the room was big . the casino was sooo much fun

love how active this hotel was and how people were playing in the casino all night

no laundry facilities, no price adjustment even though price was lower on line

was staying for 8 days but there was no laundry facility on site

it was a nice clean room. the staff was nice. really nice pool and gym.

everything about my stay except that there is no restaurant or bar on the premises that is open from sunday

the breakfast was cold not happy will try room service next time

the grab and go breakfast was perfect.

didn't get a chance to use the pool

convenient, ample parking, good hot breakfast, very courteous staff, suite impeccably clean

felt more like being at home than a typical hotel room with a kitchen, living, work station, bed and bath all

kitchen didn't come with any pots or pans to cook in, but other than that everything else was great

daily room service/cleaning service at request only

spa was the best

great dinner and excellent waite staff in the bar and dinning room

i asked to be switched and the room was bigger (or felt bigger) and the view was of a parking lot with trees

parking instructions and info on access to room were not forthcoming from staff

originally arrived through the parking lot of some nearby stores so there were no clear cut signs to the entrance

the free shuttle was extremely useful as was the laundry service

similarly, the guest laundry dryer lid or door got opened by itself and wasted my money and time both once

asked for housekeeping and never got it. gym was disappointing.

the last night we were there they shoved so much chlorine in pool that kids couldn’t enjoy it

it was convenient that parking was included free of charge

pool was nice bed was super comfy and nice and quite kitchen fridge great room

t even know what it was and at first did not want to change my room or anything for me and my kids

close to by daughter the place was wonderful breakfast was outstanding maids were very sweet manager visited

always the breakfast

great breakfast

we were a bit disappointed the restaurant and bar were under construction therefore not available

easy walk around the pretty town lots of shops, restaurants, bars

great staff, fun bar and great food. perfect location to walk to all of downtown port jeff.

they put a hold on of 35% for room service but i think they

it was centrally located with spacious clean rooms, loved the spa and restaurant.

big comfortable beds free breakfast laundry facilities

no laundry service

the pool was not clean, exercise room was closed and laundry wasn

had a good workout room and guest laundry was cheap

room was clean, water was hot and the breakfast was great

i am sure it was just part of their laundry service

went to laundry room to throw wet clothes in the dryer

enjoyed the indoor heated swimming pool and gym!

indoor pool and hot tub, large outdoor hot tub, gym

the tv had youtube which my kids loved

25/30 people in the pool and the hotel had no towels (they don t have overnight staff to wash laundry apparently

wifi wasnt working during our whole stay

comfy clean room, nice front desk and breakfast staff.

not my mistake) and took away from my time and why i booked hotel in first place which was for my kids to enjoy

was a clean bed and good wifi (although they try to trick you to signing up for marriott in the

was no laundry on site

wifi was a little slow

i don't watch tv so didn't even notice what was available-- there is free wifi-- need to ask at desk for password

tv buffered once, and wifi did not have internet.

advertised as having wifi - although none was available.

the pancake machine in the breakfast room was fun for the kids

facilities were neat and clean. great pool. very friendly staff. room was great.

the bed was very comfortable. the free breakfast was delicious with lots of food and variety.

indoor heated pool and restaurant & bars

i loved the pool

no laundry service

no microwave and no refrigerator in room. small tv small bathroom. no laundry facilities.

not heated and very cold for the kids and jacuzzi is emptied and closed in winter are signs of neglect , very

they did not have any of the room information such as tv guide, room service etc

on the bathroom ceiling by shower was awkward and caught us off guard, no microwave, the back parking lot was

i had to say anything negative at all, the pool was a little chilly, but not intolerable

only thing that was a tiny issue was trying to find parking

were treated as a friend and received an early check in time immediately

lack of parking.

was that the close location to the aquarium seemed to attract a lot of families with young kids