the thing that annoyed me the most its that i called to make sure that the pool would be open and i was reassured

everything provided in the kitchen was philty. the matress is in poor condition.

like shower / bathroom, kitchen were very basic and the beds were poor quality

we had to ask for kitchen soap and towels

very poor kitchen equipment and cutlery for 6

bungalow; very good restaurant; staff at reception spoke very good english; nice swimming pool

the other superior bungalows are not as pretty, but are near the parking and i think they would be quieter

the bar and restaurant were good and the staff friendly and helpful

bungalow clean and new, with well equipped kitchen and nice terrace area

a lot of things closed but for the price & pool/play areas it was

- great size and view of the sea/golf/pool

large room. fab pool. fantastic food.

- children acess to the spa is limited in time from 1400-1515 every

distance from car parking to reception area

- great size and view of the sea/golf/pool

restaurant and bar area are lovely and very convenient

the hotel has a small private garden with lawn and large trees adjacent to the bar with outside table and chairs

nice staff, good room, private parking available, free wifi, good breakfast

dog friendly with even an area to have breakfast with our pet a bonus

room, professional staff,clean,free safe parking

the service was amazing and the location great for kids. the pool was also a beautiful surprise.

parking was free, staff was very friendly, room was big and bed was big and very clean

it has a little gym for husband and swimming pool that kids enjoyed during hot weather.

swimming pool is small but has good temperature water which is good for kids

gym equipment were not well maintained

we had wifi issues during our stay in which the connection was weak.

stayed for 2 nights and couldn't sleep until 2am in the morning because people sitting in the bar were really

good bar and breakfast

good wifi, good parking, nice restaurant staff

wifi and hot water pressure

they also offer a convenient and affordable laundry service

really nice new hotel room. everything clean. fast wifi, good shower, good employees

wifi connection was working perfectly

the staff was great from receptionist to bartender and the serving staff

was not offered a wifi

no fridge no laundry service

they had a laundry facility and a gym, that would be nice

great location for motorway access. very clean. breakfast included in the price.

tidy hotel efficient breakfast service room clean tidy maid service very good pool area very clean good value

the tv was not very reliable - the kids were missing any channel for children.

the free wifi was reliable throughout my stay, and i enjoyed relaxing on the terrace in the evenings

i'm not sure if our room was next to generators or laundry room or aircon units but horrendous rumbling noises

of the guests at the same floor thought they were home and kept their door constantly open for kids to run on

biggest downfall was that the wifi did not work for our entire stay of 6 days, and the front desk said it had

wifi worked well in the room, which was also very clean

easy to use, very comfortable, great staff, lovely breakfast, great location

the option you have to avail only the laundry service of hotel and has a

short period for breakfast - laundry service didn't follow my recomendation regarding wash and press my

clothes can be given to the laundry service for a fee per item

ly downside was that pancakes were not available every single day)

window opened all the way (risky with kids)

gym is very poor quality, very little equipment (barely any)

kids under 6 enjoy a free breakfast

a gym is also available in the second building

wifi was slow at times.

elevator closes before you get in. no area for the kids.

laundry service is very poor

room was large but missed basics such as laundry bag or iron

a 4 star hotel i was expecting to have an iron i could borrow but instead they have a separate laundry service

this meant daily changes of wet towels whereas we would normally have saved that laundry if they could have

no iron, or ironing faculties, only paid laundry

ordered room service, 2 burgers and fries, simple right

wifi very stable with good bandwidth

no mini fridge-----wifi didn't work

the floors were broken, bathroom was crusty looking, and the wifi just straight up didn t work

clean rooms, friendly staff, good location. fine but not great wifi.

the swimming pool is small too but would be enough if you want to cool down a bit

the room service was wonderful too

wifi was crappy and slow in the room, it was painfully slow to work on vpn

rich breakfast, well equipped bathroom, gym and indoor pool (small) open till 10pm

nice bar with free drinks with their green initiative

are cleaned every day, good wifi, air condition

good gym

the gym could be improved a bit

no room service was available

we had our breakfast down in the bar area and the chairs were a little low for a meal.

comfortable, free parking, polite staff, .

no wine in the bar and breakfast basic

have liked to have a snack bar for the evening but only a few minutes from amustaffa where there were places to

bar had no white wine

swimming pool beautiful and clean

laundry prices were also expensive

we gave our clothes to the laundry, but the hotel lost them and refused to acknowledge the mistake

nice little gym with good equipment

very comfortable room for a family and nice swimming pool for the kids

breakfast can be noisy, too many kids and families about.

breakfast area was below expectations

the gym was not that good, nothing didnt work

were excellent, property had ground floor bar area and rooftop bar was excellent for a drink and relax

the view from the glassed-in breakfast room on the first floor is exceptional, the menu is diverse, and the

ac unit without individual room controls, the gym is too small and not equipped enough, it s loud at

its shared also with kids school and residents

room was nice; pool area and outside bar was excellent.

then out of nowhere there was an avalanche of families with young kids getting priority access to the pool

the location and the swimming pool

the pool was lovely, our room was perfect & the hotel was great

within walking distance to supermarkets and coin laundry facility

facilities - no gym, no pool, no all day dining, no spa, etc etc: i don t understand how this is a 4 star

location of hotel and room amenities (good wifi, nice shower)

our room had a small kitchen (which we did not use, but it was nice to have)

very spacious and has a kitchen, mini fridge and microwave

no irons available to borrow, only a laundry service

there is a laundromat across the street which was great because the cost of guest laundry in the hotel was

phone didn t work in room - had to go down to bar to order room service. pool is tiny

breakfast was great and the staff very friendly and helpful.

my friend used the pool each day i would go to valencia again and i would stay at this hotel again

the marina beach bar and gabbeach are well with a visit both local to the hotel

excellent location, super comfy beds, amazing spa and super fantastic massage treatment!

average rooms, the gym was really poor, the roof terrace was unspectacular with a very hot, hot tub

gym, miserable check-in

only thing we wishes was that the spa area was a bit larger- and a small heated pool in the rooftop would make

the roof top pool was excellent just to chill

g synthetic grass, ventilators gym does not have proper equipment and smells to rubber (unhealthy) small incident

very good for location and roof top bar and pool were fabulous

location helpful friendly staff amazing breakfast and rooftop bar with views over opera house

gym does not have ventilation and strong rubber smell, it has only basic equipment

given fresh towels every day, even though we'd have happily used ours for a few days to save on laundry

day of check out we were leaving before breakfast so they kindly prepared a picnic for our trip, which was

two big terraces, one with free view on the sea and beach two nice bedrooms, with own bathroom kitchen well

breakfast was just too good & best possible options for great start of the day

flooding- the morning following our arrival i got out of bed and nearly slipped on a huge pool of water that

was no room service and despite putting laundry as a service, when i enquired i was told laundry is done externally

had all sorts of issues - the minibar was not working then it was left empty, no laundry service available, no

is not the place to catch up on your laundry needs as the turnaround was 2+ days, but that might have been

price of the drinks in the bar are extortionate

great breakfast, splendid everyday cleaning and very helpful staff :)

and there are not anything to hang out the laundry

but, you can have a drink on the terrace of the hotel bar and i think it will be a bit noisy in the summer

view room with balcony was great and view from rooftop bar was amazing

spa in the room! and little balcony with view to the beach

location was great, staff very helpful. room comfortable and clean. roof top bar amazing

10 per day for faster wifi is just ridiculous, but the free wifi is decent enough

gym facilities excellent

gym is tiny, the place is overpriced for what i

clean, late check out

bar, no drinks machine, no restaurant room service was by telepizza, how weird is that

laundry

hotel has everything, pool, gym, restaurant, laundry room, luggage storrage

are washing machines but there is no laundry rack in the room

pool was very clean

only one small thing, could do with providing a kitchen towel!

the laundry is very expensive

breakfast, dinner and the bar is simple but perfect

the wifi was weak and there were no slippers and bath robes

they gave me free room service for my birthday - slices of cake and drink; which i really appreciated

my tea for stomach with me, they didnt give it to me, instead they said that i need to pay a room service and

rental of the bikes needs to be done 24h in advance and the laundry service was not

they gave us an iron for our clothes (bonus) and the coffee was lovely from the bar and rang of drinks

i ve especially enjoyed visiting a small bar in the hotel, they have perfectly made tinto de verano and in

the staff were amazing. receptionist and bar staff were awesome.

wifi connection was quite bad (at least in our room)

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

also we asked for laundry the first day and the say

beds too hard.ridiculous laundry prices!!!!!

there are no facilities for kids - no playroom or anything like that

there’s a school next to it so you hear kids all day long

laundry is expensive (considering the price) and ironing was really bad

the spa facilities, which include a gym, were very enjoyable and provided an excellent relaxing environment

amazing place great service and facilities clean and wonderful! kids loved it as well

the prices for food and any services like spa are a bit too high

criticisms are the wifi was really bad, which was not good considering i needed to work from there - the spa

they didn't have a laundry iron in the whole hotel. ud83eudd26ud83cudffc

lack of iron, you can only use laundry service. we didn t have double bed as requested

the first hotel i have stayed in which didn't have an iron only laundry service which was less than ideal due

location of our room was next to the laundry room / shoot so there the people working there sounded as if they

they told us they had a laundry service, however that wasn't in service as it was sunday

no ac and laundry facilities

wifi usually is much better. needs improvement.

wifi is good and strong

very clean and good wifi

the wifi often did not work.

and it s a plus to be able to bring your pet

the staff left a note with a small present for kids during the night when the three wise men come

and minibar were too expensive for what was on offer, no coffee/tea facility in the room, the wifi didn't work

had a room that all five of us could fit it (2 adults and 3 kids)

you travel with kids the location is not perfect, there are a lot of adults drinking and smoking nearby, it's

laundry service was returned to my room 28 hrs after i left it and 4 minutes before i checked out

the food was good and very tasty. friendly staffs. good candy for my kids.

the pool attendant was really helpful and answered any questions you had and room service was efficient and

the window in the kids room was broken and you can hear the traffic, i hove reported it i got an answer with

great location for la mestalla,staff very helpful and good facilities including a pool

small showers and no laundry facilities, at least self service

great stay. staff is extremely nice and professional, also, the laundry service is great

we were ripped off with the price of laundry cleaning 4.95 for a pair of socks !

wifi in the room worked only in selected places, outside the room it was ok all the time

there is not room service for those 5 hours i have never seen this in a 4 start hotel

the facilities listed stated there was a laundry service and there wasn t , whilst a minor inconvenience and

it was clean and friendly. very nice staff and easy to bring your pet.

place is so lovely, beautifully decorated, staff is unbelievably kind and friendly, coffee bar is amazing and

our room 102 is located behind kitchen and it was a bit strange, but no noises from the

the airco and the wifi both worked perfectly

hotel has a lot of potential that is not being utilised such as the pool area and dining room

quiet with garden and swimming pool. good breakfast. location to main routes. secure parking.

there is a nice pool to enjoy the

english, located in an indusrial area so dont take the frontal rooms, only the ones pointing the pool, must have

pool areas was good and not busy and clean

objects along with map of the city, helped me with taxi booking and managed well my requests for laundry (which

wifi was quite slow and not sufficient for a professional video call

gym was very small and stuffy

easy check in and late check out till 2 pm for free

convenient car park, clean, spacious, modern room and bathroom, comfortable bed, good air con and wifi, good

location was great right in the the middle of the shopping, we loved the view from the bar, but felt the bar

hotel bar not open to guests in the evening when we stayed from march 11 to 15th

the breakfast and evening bar food was pricey

the 9th floor bar / cafe / restaurant is excellent

hotel doesnt really have a lobby or bar or anything like that, and they did not have towel slippers for the room

wifi was terrible in my room

30pm and we couldn t get a drink, no tea and coffee making in the room, no bar or cafe open, even in the town

quite expensive for what we got. then again the price seems to vary widly. breakfast so so.

gym is in the very poor condition. pool could have an upgrade too.

breakfast was very good, spanish style

wifi isn't free as they post on the booking

to the technical problems, i didn t have wifi for 2 days

very small gym with little equipment.

wifi was down during our stay which caused some inconvenience.

we loved the bar and outside terrace

sky bar closed a bit to early.

small, functional gym was a nice touch

also has a gym

the gym was not ready....as it is a new hotel.

maybe a gym can be a bitter bigger.

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

poor gym. although not really important.

bed and gym are inadequate.

gym pictured did not match the expectations

good breakfast ans fast wifi

they were very friendly with the early check in they offered when we arrived

wonderful roof top bar , helpful informative staff

the rooftop pool is exceptional

were having some wifi issues during our stay

lovely hotel, great location, friendly helpful staff. really nice pool and rooftop bar.

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

no proper laundry service , i

we had early check in

we arrived in the morning and because my husband had some work to finish, they allowed us an early check in

had a very early check in due the fact that i was not feeling well

sent laundry out and didn't realize the cost

no telephone in the rooms, so a trek needed to go to reception, no bar area and no room service or tea / coffee

wifi was a bit slow, and even though the room was fairly large there was no desk which indicates to

wifi was really slow and not suitable for anything but the most basic functionality

the wifi worked well and we had a quiet room on the back of the hotel

no laundry machine

wifi needs to be faster

the wifi connection is very fast and works beautifully

friendly stuff, when i asked for late check out they easily

wifi would slow down at times.

laundry services ridiculously pricey - breakfast good but also overpriced

the gym it's small and dark

took on my feedback re: poor room service very well and went above and beyond to ensure the rest of our stay

only thing was it didn t have an outside pool but had maybe down to location in town

the hotel bar provides a wide range of drinks and the restaurant and room service menu are excellent

fresh towels are provided daily, and the room service is excellent

an outdoor pool would have been a real bonus

wifi was very slow and occasionally wasn t working in our room which made it very difficult to

room service only from 22:00, room needs refreshment.

rooms were amazing. great bar and garden

the food there is great and the sangria they make fresh for you at the bar is lovely - try both the red and

nice vibe in downstairs bar

the rooftop bar was undergoing repairs

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

everything was perfect especially the breakfast

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

also, the breakfast was manned by a most able and kind man

wifi access doesn't work on room 109

the wifi worked well

if you need laundry, there are many around, just few minutes walk

laundry service was good albeit somewhat expensive

friendly staff, and also an amazing breakfast buffet

loved the bar area with very comfortable seats and a roaring fire

the breakfast choice was excellent the 2 hour happy hour in the bar every night from 6 till 8 was a bonus

the downside the room was small for a couple with cases, the wifi was a bit poor and tv didn t connect, the

- the service at the breakfast was excellent (cosmo hotel)

perfectly located, amazing staff. also offered a late check out

wifi was rubbbish and ineffectual

was aware we had to go to a different sister hotel for breakfast so it was not a surprise but probably the only

shame the bar on the first floor isn t operational

good air conditioning, comfortable large bed, small fridge with minibar, fast wifi

the breakfast and bar section of the hotel are super enjoyable

wifi signal was too weak and slow

best reception team and cleaning room service!