the wifi is strong

there is a small bar in the hotel, and one on the corner opposite which has outside seating

the leather material on the headboard was flaking off and the wifi didn t work.

there was a communion party around the corner so there were kids smoking pot and breaking glass bottles in the

there is a bar right next to the hotel, but with the closed windows the noise didn t disturb us

his wife returned in the morning at 8 am and offered a good breakfast

no food service at hotel including no breakfast

parking right next to the door

parking on site and close to city center

there was free parking

the restaurant in the hotel is a bar / restaurant with very reasonable prices and good quality food

have to enter the hotel via the bar which is not a problem

loud noise from the downstairs bar in the late evening and then the noise of people returning to their rooms

the hotel cafe bar downstairs is very popular with locals, and it s 5 minutes walk from the bars and

good wifi and safe place for my bicycle

location for us as my kids raced at the jerez circuit on the weekend, just minutes away room size is ok, but

parking was right in front of hotel. walking distance to jerez track

parking, good wifi connexion, there's always one person ready to assist you

wifi was weak

there is plenty of parking lots

closed swimming pools

plates at the breakfast buffet aren't warmed

free pool

pool booking system and the fact you lost your reservation if you didn t turn up within 15 mins

wifi slow and no cover outside the restaurant / cafe

expensive laundry service and restaurant does not open till 8pm.

wifi didn't work in villa. some work needed on exterior of buildings.

been better, they were rushed off their feet due the large amount of communion parties, the large pool didn't

the spa was less desirable could have more facilities

hotel is a golf resort but we used it as a base location to visit gibraltar and cadiz

very basic but comfortable place. good breakfast in the bar with locals.

restaurant and bar very good quality and

when i did so, she was very off hand, pointed and told me to go put it in the laundry basket at the other end

availability of the gym

the breakfast wasn't brilliant. no cooked food and no yogurts for the kids.

we don't like using wifi that isn't protected

the staff were very friendly, on site parking, excellent restaurant.

the view from the room looking out onto the pool

the blurb there was a reference to a cafeteria - but this was in fact a bar by the pool which only sold drinks

wifi connection was excellent, bed was comfortably

lovely pool, lots

the pool bar could have been open.

central location and good parking also big positives

the fab service continued around the bar area & by juan again st breakfast

lovely swimming pool with choice of beds and shade

good cooked breakfast and good prices in the bar room very good

the house is beautiful, light and spacious, and there is plenty of parking onsite

desk, very kindly offered to take wash the jeans, for us, at her home as there wasn't any laundry service

good sized room with balcony and a drying rack (to catch up on laundry)

laundry was not available

room service would not need to open the room's door without knocking before 9:00 am on a saturday

swimming pool was also very nice: not to crowded and with separate places to enjoy

the breakfast was good and wifi worked ok

drinks in bar very reasonable

the noise from the cars on the street and music from the bar nearby were loud at night.

very good, free wifi and reception printed me some tickets free of charge

could be useful have a menu with the prices for the room service and clear istructions to watch tv

access to bath/shower because of large fixed glass shower screen, laundry sub contracted and very expensive (1

terrible hard bed, dark room, no complimentary water, no laundry service

kids loved the family room being across 2 levels

they have offered parking and allowed my pet for additional fee

hacked off the spa facilities were not included in our price

room is too simple. no bags for laundry, no coffee or tea in room.

bar didn t appear to be open

remote room service operation in place and on site drinks and food was basic.

wifi good

no bar in the hotel

and breakfast were superb

loved the swimming pools, lunch and dinner were good

as is offering a drink when we are by the pool, and then charging for it its nor about the money, its about

very nice pool area and garden

and very quiet - absolutely gorgeous property, lovely rooms and pool area, really kind

pool a little small

the outdoor bar area was a particularly lovely place to try the local sherry and brandy before and after dinner

pool area too small and no facility for refreshments or ordering refreshments from pool area.

the garden bar is relaxed and the roof top pool was welcome if the heatwave of june

friendly staff very attentive, restaurant food, tapas in the bar and breakfast were all superb, one of the best

laundry service which was both prompt and cheap

a bar to relax in.

my kids were sleeping on the couch, which was very dusty.

wifi good very good value for money in a good location

so, it is possible to stroll through the streets, enjoy a nice meal, do some sightseeing, visit a bar in the

were extremely helpful, they were able to accommodate early check in, printing of boarding passes and they spoke

bar terrace although not functioning could at least have some furniture for sitting

the wifi is really slow

even room service woukd have been brought in from

it was fun with all the school kids because they were high energy

really a criticism, but there is no laundry service available, although there is a laundromat around the corner

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

wifi was flaky, and dropped off all the time (which could have been as we were on the top floor)

the wifi connection was unstable occasionally.

no bar open

cherry on the top was the breakfast

the buffet breakfast was basic but adequate

liked that we could go and get coffee from the bar anytime we wanted

bar was always closed whenever we came back from dinner and staff refused to open, when all we

it lacked a desk or writing table in the room and the wifi was unstable one day.

shabby. in year 2019 there is no excuse for not providing a working wifi.

nothing really, if anything the breakfast could have some more cerals but that is a minor thing.

wifi was non existent in rooms and spotty in reception area

were promised wifi in the room, but it did not work, only in reception area

nice big room and small balcony for fresh air. great price including breakfast. comfortable bed.

room was nice and spacious with a closet, tv, air condition and working wifi

previous comments we had no problem with wifi in room, the air conditioning was very effective, it was 44 the

weak wifi

the bedside light was broken, the wifi didn't work, and the rooms are not very insulated for noise

traffic noise on front side of hotel: wifi did not work one night i was there.

just a little uncomfortable when it s us and him at breakfast pool and drinks

the smart tv would not connect to the wifi and despite being told it was fixed it would not connect

lovely roof terrace overlooking cathedral with tiny pool and handful of loungers/tables/chairs

great sangria and very nice bar tender

close to cathedral and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition

weak wifi

wifi was poor in the bedroom

good wifi and breakfast included in the price. near to all that is interesting in jerez.

did not know where to find the wifi information in our room and a piece of tile fell from the bathroom wall

ensuite in both rooms the other a single bedroom , for this price you do not expect 5 star, the breakfast was

nothing (maybe they could open the rooftop bar a little earlier than 5pm?)

the rooftop pool is small but exclusive and has the most amazing view over the cathedral and alcazar, and

cocktail bar on the roof has fantastic views of the cathedral

loved eating breakfast outside under the lime trees

pool on the rooftop was amazing, in the evening the view was breathtaking

quiet confortable room with safe good wifi good

no wifi by the pool. smell of cigarette smoke in ac, beds are too hard. doors slam a lot.

pool closed, sauna & steam room not on (had to pre book), no proper exercise bike in small gym

location and the pool were excellent as well as the spa that's included in the price

hotel was lovely with great rooftop relaxation area, pool and gym with sauna

the balcony was handy for hanging some laundry items

no possibility to wash the laundry.

the restaurant & bar were closed down and i just had a really tough cycle ride to get there, so i could have

outside and is located right at a major 4 lane highway but it was quiet and offered free fenced parking

bar did do meals

the wifi was consistently good

clean and modern room with free on street parking.

easy to access, parking on street out the front, very good bar/restuarant 100m away

finding parking nearby - easy on a sunday though!

the bonus was the lovely tiled common area on the top floor with tables and chairs and excellent wifi

ample and secure parking. good restaurant part of hotel.

we had a car, and wanted to tour the cities around us, the location was good, plenty of parking, and we could

lovely staff and the bar is great too

wifi was not available from our room, and was strongest on the terrace, which was cold this time of

the wifi didn't work or the tv

pool access advertised in property description this area was completely off limits

no swimming pool (we were at 38 degrees, so it would have been a success)

desk the whole time we were there chatted with us, provided helpful recommendations, and gave our kids little

we enjoyed our breakfast in a beautiful courtyard

breakfast in the courtyard was superb

superb breakfast. excellent coffee.

breakfast was delicious and substantial

great breakfast

don't have your laundry done. they charged more than the room. unbelievable!

the bar had a picture window at the end where we sheltered from the wind

dining room, bar and lounge area are just not that inviting, or impressive

the parador has a very nice bar and dining room

eat somewhere quieter on the second evening, the staff were fantastic and set up a table in the bar area

no wifi signal in the room (room 12)

wifi was practically unusable in the room, ok in the reception area

wifi working only near reception they said it was a occasional

wifi only worked in the reception area

bed was quite small. wifi very unreliable.

safe and quiet, laundry service available on site

not really a complaint, but wifi does not work in guest rooms. a minor inconvenience.

weak wifi connection in the room

wifi only available in the foyer and library - ancient walls affect the service

there was no wifi in the bedroom...we had to go into communal rooms to use the internet.

quiet, pleasant room was comfortable and spotlessly clean, with strong wifi, a comfortable bed, and a good shower

finally, the wifi is strong and the proprietors have done their best to ensure that everyone can get wifi in

then take the shuttle through the very narrow one-way streets into the old town (the ride itself is worth the

we missed some basic kitchen items, such as drinking glasses

poor wifi signal but that s all.

the food in the rest/ bar was awesome - a must

no hot water, no breakfast facilities told bar across the rd but it didnt open till 10am

wi-fi was not available in our room, and hardly working in the bar area the tv was disconnected after one hour

cold pool.

was beautiful - right on a lake with a great view of arco de la frontera -beautiful swimming pool, private small

location with plenty of free parking

staff in the bar should learn at least some english

we had a rental car so it was very easy to get in and out and the public parking right outside hotel is free

2km to arcos de la frontera, secure parking, amazing view

wifi was also pretty useless

bus service to the ancient town available, avoiding the parking challenges

room and shower were ok. free parking.

wifi in the room didn't work at all, it was a big disadvantage for us!

the only parking nearby was in the street if you find a place

sufficient space for parking

the wifi signal was strong, but the devices could not connect

wifi wasn't consistent but owner offered to swap chalets.

were not interested in helping and not having the bar or any food available upon arrival meant we had to go into

the pool was lovely as was the staff who served us drinks and food by the pool

good pool too

loved this beautiful old hacienda, the gorgeous gardens and pool and the lovely staff

enjoy the pool it is very refreshing

service was absolutely great, the hotel was spotless, secure parking and represented excellent value for

perfect place, big parking, nice personnel, big room. what else would you ever need?

the staff is super friendly, and there is also a restaurant and bar at the property

it has a lot of parking space

the bar staff were helpful and friendly

breakfast and dinner was excellent reception and waiting staff were charming cleaning staff did a

the pool outside maybe a little small for some but as we were there in october it was ideal for an

pool is tiny and the gate entrance into the car park is dangerous as you need to block the road get

the pool and garden are superb for relaxing after a day full of walking and visiting

the garden and the swimming pool.

wifi is good

the new wifi works very well

wifi was only in first floor common area. it is supposedly being expanded to rest of the hotel.

good wifi

the day and sit and enjoy it in the courtyard but it seemed very quiet - maybe they have longer bar opening

finally, when i asked about laundry (what i had do to provide a shirt to be ironed), two different members of

old fashioned decor was most appealing and the large rooms and pool.

wifi was poor, the restaurants were not open only the bar.

although there was a mini bar in our room i think it would be a nice gesture to offer a free water or soft

the location was good with a ten to fifteen minute walk to the main bar and cafe area and a fifteen to twenty

good basic hostal. but i paid 100 (double room 203) which is far too much. lousy wifi

wifi was not reliable in our room.

wifi very weak, so if it is important that you keep in touch with home, this is possibly not the

wifi.

the wifi could have been better.

wifi worked perfectly

our room 112 had a juliet balcony looking down onto the little square below us with a few bars

nice local bar downstairs. very central, good facilities

wifi was not very consistent

good wifi

had a long stay at the hotel and the staff have been accommodating to any and all requests- from laundry service

stayed quite early in the season, which might have been why the hotel bar was not staffed; there was a bell to

reception is open 24/7 and they have rooftoop pool

lack of staff in the bar area

sure the bar is well stocked with bacardi when we visit,as we enjoy a drink in your beautiful courtyard

the wifi was adequate

everything. spa fantastic. staff superb.

the spa was great. restaurant very good home cooking. very pleasant hotel.

staff is very friendly and helpful. pool , although additional charge and closed on mondays .

was a problem with the wifi, so we had no wifi during our stay which was not ideal

quite an interesting hotel with some greenery and a pool

feel good hotel, food for the price was excellent , the pool is more than big enough for cooling off, good up

there was not much shadow zones/ umbrellas enough in the swimming pool

more seating around the pool.breakfast bar needs replenishing more.hotel looking a bittired

didn't work and room was very hot breakfast was a good price but would be nice to see fresh pastries and non

smell of the bedwear - the laundry product had a strong smell that bothered me a bit

breakfast was wonderful

shuttle bus to beach was not available

breakfast was excellent and the staff in the hotel all friendly and helpful

could use the indoor pool, was clean but needed tidying up

run down room, thin walls, tiny parking where you cant fit you car even though its included in the price, rude

great for families with kids, walking distance from the beach. nice pool.

not very friendly staff, no lobby bar (closed), no tea or coffe at afternoon very

to let people know that the pool bar lunch was finished at 4pm on certain days

was no pet friendly area where you could sit outside and have any drinks or food

quite a walk down to the beach. no pool side drinks service cocktails not brilliant

immediately obvious room service, or pool side service, but we used the pool bar to get drinks and snacks which

brand new hotel, lovely towels, beautiful shower the beautiful beach is a short walk the breakfast buffet was

very clean with lovely furnishings. lovely pool and views

everything. good room, great staff and the morning breakfast.

breakfast was more than adequate (eggs, different types of bread, cold cuts, fresh fruits and

a/c and wifi.

3 days put in box room, deck chairs weren't available last 2 days, half garden closed, mini golf course on site

there was plenty of room around the pool

breakfast was grandiose

perfectly located for beach and the pool was fabulous excellent for the kids

poor wifi connection

was big with everything you need in it, including music in the shower ;) the patio and swimming pool were also

no warm option on breakfast even if simple bar not readily available but understand why.

pool was magnificent!

laundry service was a bit slow (>2 days)

buffet breakfast was excellent. the hotel was very quiet.

the music from the pool bar was unnecessarily loud

breakfast, could get snacks for lunch at the bar area, bed was large and very comfortable,

the bar staff were lovely

there was a concert for family including kids nightly

proximity to the beach and kids club! the food was very good overall.

1hr later i got a call from reception and i was upgraded to a superior room facing the golf course where rooms

our kids ages 13 & 10 have thoroughly enjoyed themselves especially the spa which is available in the mornings

gym was no extra cost

on site laundry and great restaurant for breakfast or coffee

roof terrace bar was well worth a visit for friendly staff and great views

wifi is a bit patchy

wifi no reliable

sized rooms and not corporate, good facilities wifi,tv etc

32 for an armful of laundry

there was a lovely spa bath but a separate shower would have been great

fast/decent wifi speed

it was really good stay but maybe a pool would have added to it.

mattress was old and the free wifi only worked when i was next to the hallway door, not in the room itself

the laundry service didn t really exist, but if you were lucky one of the room maids would do some

location, very clean room with excellent shower, friendly staff particularly the two bar staff and loved the

got a room for 3 and there were 2 televisions in the room which made it perfect for a stay with kids

also, special thanks for early check in without any extra payments

bar and restaurant- the food and drinks were lovely, in the evening

comfortable bed and quiet at night. very good wifi. excellent location

roof bar too cold at this evening time

rooftop with bar and great drinks, atmosphere and service

the food was great, the staff were helpful & friendly & the rooftop bar was a bonus

wifi was terrible no access at all

laundry costs are extortionate, i stayed an extra night and this was no problem - but 33% more

cost of laundry service very high

machine and caused congestion in that area, no hotel information folder in room breakfast times, laundry service

i used the room laundry system but i had to ask the front desk where my laundry was, it was there at the desk

delicious breakfast

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

it was a pity that they did not have a restaurant or bar but we understand that this is being rectified

there was not a bar or service food.

call after checkout time and there wasn't really a good place to take it (there's a quiet bar area downstairs,

wifi was weak.

and comfortable, big bathroom with separate bath and shower, nice breakfast

cozy place, andalusian like style, nice breakfast, lovely staff, convenient car park, half an hour drive from

there is a very good tapas bar close to the hotel with very friendly staff and delicious foods and wines

kids are not allowed to enter in the rooftop terrace

breakfast was great, fantastic selection, very attentive staff

however a problem with the laundry meant the room was not ready and we had to try and sleep under towels

but we were shocked at how friendly the staff and everything was so accommodating for our pet skylar

while in the city, but we had the chance to see the charming rooftop terrasse with the little pool

beautiful roof top pool and cocktail bar and terrace with views of the cathedral

restricted check in hours, poor wifi connection

staff very helpful, laundry service great and standard of food good, with amazing buffet breakfast

laundry service was excellent

the gym was very poor with such a. location and so much space

great facilities and spa area

sunset viewing from the terrasse - quiet location but still close to the historic center - car parking in the

breakfast, efficient and freindly staff, very atmospheric and unexpectedly pretty hotel on the

weak wifi on the second floor

breakfast was simple, but nice as well

good breakfast too

wifi in my room was weak.