the parking had such big holes in it the hotel had grocery carts laying in the pot holes that you had

every day 1-2 black bugs appeared - assumed it was because the room faced a field across the parking lot

the breakfast was very good and i liked that i could do my laundry just down the hall from our room

good amenities: indoor pool, fitness, laundry, good buffet style breakfast

will stay here again. great location, breakfast, indoor pool, clean, and a decent price.

they did the best they could for the continental breakfast

wifi did not work in my room

no instructions for wifi access were provided

the air did not work, the room had a bad smell to it and the wifi was not good

light in parking lot

was not enough parking in the front of the building

parking does not accommodate all guests and needs repairs

lighting in locations of parking was low

breakfast

breakfast was great

the fitness room had anything i could have possibly wanted and was well maintained

the breakfast assortment and setup were excellent. we liked the variety and quantity of fruit.

good wifi in the room

friendly staff, 24 hour gym, clean room, comfy bed, all the amenities were clean and working, nice breakfast

lots of light from the parking lot came in the window during the night

staff, clean, nice large rooms, good breakfast also, serve dinner which we did not have but it smelled

staff, 24 hour gym, clean room, comfy bed, all the amenities were clean and working, nice breakfast

we had a kitchenette and had no way to wash dishes, we had to go ask for dish soap and they dont have any

had a great breakfast

i highly recommend, there was plenty of parking especially for our truck and trailer we were hauling

pet friendly

breakfast was one of the best we've experienced

they put me close to the laundry room.

this one: a good motel, nice lobby, good breakfast, self-laundry, not tried the

place was clean, the room was spacious, the grass and lot was well kept, the breakfast was good and hot the only

location right across from casino

the rooms were clean, very quiet and the breakfast was great

no laundry facility even though it says they have on the facility info place

not a fan of charging a pet fee for animals that are unobtrusive and cause no damage

had larger tv and was quiet. it was pet friendly and clean.

also it's pet friendly & free wifi

i could park my 18 wheeler and trailer and they allowed my dog.

i liked the gym, laundry and spacious room.

its very close to the southland gaming casino. the pool was nice my kids loved the hotel.

very friendly evening staff. very clean and perfect location from memphis and the casino.

nice breakfast, well-lit parking lot

of smoke throughout the hotel none of the gym equipment worked the lift smelt like something had died in

booked there for the laundry, however both dryers were out of action so had to go to a coin operated one a couple

breakfast bar was amazing

great bed, they allow pets

got a decent breakfast & was close to the highway.

desk clerk was friendly, but the 'pet

even with a smoking room, you couldn't smell smoke

simple place to stay on the road, very pet friendly.

did not feel safe in the parking lot at night.

the parking lot seemed a little dirty. there were people partying outside in the lot.

only complaint was the sink was a little sluggish, but we were so delighted with our room and parking that we

lighting in parking was excellent

side of building had numerous warning signs facing parking lot regarding ownership not responsible for damage

when it s a pet friendly hotel i didn t expect to be treated so

its roomy, pretty clean (newly renovated), got roku tv, and good location off of i55 and pet friendly (which

i did wake up to cops arresting someone in the parking lot right infront of my room

laundry bag

none slip pad in shower no wash cloths in bathroom dirty laundry bins in hall not told how to use the room key

the cleanliness and the safety of the hotel and casino

the casino and how clean and welcoming everything was. the seafood buffett was great!

hard to find the entrance for this huge casino complex

no on site laundry

bed was super comfortable! buffet at the casino next door was great!

very hard finding entrance to parking lot even after being there a couple day`s

the dogtrack & casino closeby

room was very nice and clean with nice little touches. parking in front of room.

location was close to highway and casino

had laundry facilities available

no laundry facility to gainm ur own access

will not ever go back they should not say they ate pet friendly instead of tricking me out my money

when my room was final ready that that o still couldn't could not check in cause they had no pet friendly rooms

microwave didnt work wifi poor noisy fridge at night

also has a great coin laundry faculty in house

better parking lot. get rid of sketchy people hanging around.

the wifi only works in certain rooms and the doors do not easily open

the breakfast in the morning wasn t much. the coffee wasn t good.

site stated they had breakfast

the location is convenient and onsite laundry

laundry facilities on site

what they were doing and sadly myself and my spouse were almost starting to argue over the parking for the haul

deposit required because i live within 50 miles of the property -- the motel is next to a big casino, it is

it smelled like a casino

the laundry room soap vending machine was empty and the front desk didn t have any

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

there was no bag for laundry in our room, and we could not get one after lots of trying!

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

have signs inside the elevator about where to find the lobby, the lounge, the listening room, the fitness center

free laundry

loved the complimentary laundry and

i was really thankful for the free laundry, and the room really felt like a comfortable apartment

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

was clean, spacious, was centrally located, had super friendly and helpful staff, and had a great breakfast

there should be a place for guests to stay with pets

gym, good beds, location

one of our kids slept on the floor and the other in the bath tub

very pet friendly yet maintaining order and cleanliness

i ordered room service twice and food arrived quickly, hot and very high quality, impressive

queen studio room has kitchen, guest laundry and roof for relaxing at night

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

location, staff is friendly and helpful, room was clean and nice, good breakfast area

the roof terrace bar and cocktails were a bonus

the friendly, staff, breakfast and great location

street but you can t access them there and the other set ends in their back area of offices and laundry)

had my teenager purchase laundry soap which was listed for sale at 12

rickety- but if you want to use the stairs, you have to ask to cut through the staff offices and laundry

guest laundry very affordable and helpful

areas had building materials lying around, and some facilities not available (fitness centre and laundry)

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

free laundry facilities were a bonus

laundry facilities need some attention

it's was a great place and great stay nice and friendly and clean and ok breakfast.

the bar and staff, extremely clean rooms. very worth the money for the location.

garbage left by elevators, bags of dirty laundry left and it was past 6pm

they did not have laundry bags

bed and pillows very comfortable. self serve guest laundry was very handy.

homeless around and no laundry facilities but hotel does offer shuttle to take you to

i was surprised to see full laundry service and room service which you don't always see at hotels these days

small room, no available pen and paper or dirty laundry bag and i needed both

times there was dirty laundry in the halls

no guest laundry

staff was friendly. drinks at bar were good.

on site bar and restaurant were fantastic

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

kids were in the hot tub splashing like a pool and the fire pit didn t work

spinach salad in the bar - and enjoyed the free refills of coffee

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

also liked having laundry facility

staff cleanliness laundry to wash clothing

indoor pool great valet staff downtown close to beale

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

paulette s breakfast was yummy

the river inn is top notch and marcel who runs the bar is a super professional.

do wish the room service didn't end when the restaurants close which was 8:00pm

parking was easy

stay included breakfast every morning; however, the restaurants at the hotel changed the menus for easter

i didn't have a trash can in the room nor laundry bag

there are guest laundry machines available (it was free)

they desperately need to upgrade guest laundry facilities.

the microwave was in laundry room area

gym

we liked having a laundry available and the shuttle to travel around memphis.

very pleasant staff gave us free pack of detergent for guest laundry (yes

small shop self use laundry facilities

breakfast was just sausage and scamballed egg, good guest laundry but reception repeatedly had no quarters which

great to have an onsite laundry which was very well maintained and not expensive

they may want to figure out a new way of doing laundry or order enough linens to go around

evening workers at the front desk and the bar were phenomenal and went above and beyond!

couldn't always find water or towles in gym, tiny towels for pool, when they were there

they were very nice about us getting a early check in and a late check out i m very grateful for

no breakfast

laundry facility across the road to do our washing, clean facilities and accessible by public

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

good location from downtown. laundry just across the street

also had drink machines and a laundry

the laundry lady said no one turned in anything dirty to her that morning

the parking is very close to your room

first room, i request for a non smoking room but the room smelled like smoke soon as i opened the door

the room was a smoking room which i did request

was meant to be non smoking but the room did not smell clean, no outside tables to sit at

the entire night because of guests yelling and talking loud outside, revving cars outside in the parking lot

needs a laundry area as the local area laundry is about 200 meters away is full of drug dealers and

i was able to do some laundry and could get washing powder and change from the staff

friendly owner. close to airport. laundry service, refrigerator, microwave.

friendly staff, close to graceland which was the purpose of our visit and able to do laundry!

had a guest laundry $2 a load

event if listed in the available features there was no laundry service available

so much so that my kids even said they would miss him when we left

security in the parking lot all night

great pool facilities

i had an issue logging onto wifi when i got to room

nothing it was great. we could have used 2 chairs in the laundry room

a little more softener in the laundry would be nice as well

guest laundry out of order

everything, staff went above and beyond and helped us with laundry as washer was out of order.

marcus, who was very busy handling the phones, made time to check out the guest laundry services for me

the shower head has what looks like pink mold growing on it and the laundry bag was all wrinkled, it looked

- awful breakfast - no laundry service available

was a bit dated, carpet was a bit dirty and sticky. no laundry room.

t work and the tv didn t have anything but cooking and shopping channels , and they offered laundry soap to

my in-laws went with us and stayed in another non smoking room that was obviously a smoking room

spacious room, comfortable bed, breakfast included( basic though) and laundry facilities

staff and common facilities very good. gym, laundry and complementary breakfast were good.

didn't like that we could t do our laundry

the smell of the washing coming from the laundry

first arrived, dirty laundry at the room door, no phone in room to call front desk, ice machine on 3rd floor,

called down to the front desk, i had asked for a blanket and was told the laundry was closed

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

the laundry room smelled of stale urine, cannot recommend and would never stay

room smelt,and wifi was not assessible

it had wifi

my laundry was stolen (1of 2); pair of gray sweat pants)

fact that my husband left his dirty laundry in one of the drawers and we never got a call it even though they

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely

up and drop off services by the staff, laundry was available for use, complimentary

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the

the room was excellent and very confort. there was laundry service on our floor.

they said they have laundry facilities but it just takes all your money and doesn't work

laundry would be better in first floor

clean rooms, fast wifi, decent breakfast.

on site laundry and ice

good laundry

no wifi

not enough parking

didn t like that i woke up to two big cockroaches in my room or the fact that the wifi was turned off for

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

the breakfast here is not free or a buffet you can order single items for breakfast/lunch off the bar menu though

shuttle service driver was very friendly, got out of his way to make sure i arrive at airport

safety. shuttle was fell & they got another in about 5 minutes. everything needed on property

nice laundry room, all workers here are super friendly.

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

the laundry facility had several out-of-order washers and dryers

they have a laundry room as well as a coffee station for early birds

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

trash in the parking lot

breakfast was alright not bad just need a little more varieties

the parking it limited.

to go to office to change rooms, new room door handle was so hard to open, couldn't connect to wifi and, the

booked this hotwl because it was pet friendly

laundry faciity

we finished playing and arrived back to the hotel after the laundry room closed

clean room and had guest laundry facilities was a bonus.

i couldn't find the wifi information

the breakfast was awful.

in the hallway and in the room, a/c had no knob to control temp, ice from machine tasted like laundry detergent

i was strictly there to sleep, but it looked like the pool was nice and had vending machines and washer and

breakfast had a good variety of items to choose from

breakfast had much to be desired

they didn't have a pool.

pool to be open

breakfast did not have any hot food or carb free proteins. it was all breads, sweets and cereal.

breakfast was mediocre. could have used some hot foods and decaf coffee.

comfortable seating. lots of room. nice kitchen area.

no outdoor seating to socialise after the pool area is closed

laundry room. great staff.

room (#103) is next to the laundryroom and they're doing laundry in the middle of the night

thermostat wasn t working correct , wifi was so trash

breakfast was fresh and tasty

the pool bathroom could use attention more often. it was out of all paper products and unusable.

also me and my family didn't realized the pool was close so there wasn't much fun while we were in the hotel

pool was not opened yet

parking is small but not a big issue. pool was closed.

parking is small but not a big issue. pool was closed.

breakfast was delicious

the beds are comfortable and breakfast is good

adding to the discomfort was the poor wifi strength, making it difficult to stay connected or conduct any

parking was ok.

decor and pool

bathrooms could us some up dates,sad the pool was closed.

booked the room because it was pet friendly and noted i'd be bringing my two dogs at check out they charged me

advertise breakfast but didn't have it because the kitchen is broke

no wifi bathroom door didn't close no clean towels the next day could hear the interstate noise

due to covid, no breakfast was served.

had to ask for more towels the second night. parking was horrible.

of ball teams there wished they had a larger laundry area

breakfast and dinner was just awesome

however the kids loved it, and there was a hot tub so all were generally happy

the kids liked the indoor/outdoor pool

met our friends family here, and between us we have 7 kids

the laundry room was a disaster as well as none of the washer and dryer worked

i loved the laundry room

room was too close to the laundry area and washers/dryers could be heard throughout the stay

pet friendly place to stay while passing through

the parking lot was empty and the guy at the counter was telling everyone they were booked solid

laundry room charges $2 in quarters and they don t have a change machine

cozy bed, clean bathroom, complimentary laundry room, best tv channel selection, clean carpet

convenient parking and room on first floor

breakfast is great and that they make you add your vehicle license plate just in case something was

breakfast was fine and the location was excellent.

the room was small for a family with small kids, but it worked.

kitchenette in all rooms and the grab and go breakfast

pet fee on a 4 lb dog for one night

this location was great and the breakfast was great......

i loved the cleanliness. i loved the breakfast. the staff was courteous and helpful

everyday was the same choices, yogurt,apple,nutigrain bar and muffin

clean and spacious room, great pool and excercise area

the pool area was awful they had a baseball team there kids was diving in the pool splashing water everywhere

convenient location, comfortable bed, clean room, modern decor, free parking.

pool was closed

kids loved the breakfast in general

there was a desk and chair as well as a small counter top in the kitchen with 2 stools, we asked for no maid

parking kinda hard to find due to construction

need more parking and entrance doors.

kitchen area was decent

we were in town all weekend for a travel ball tournament so we need access to the laundry facilities to wash

only thing that i can't say was 'excellent' was the parking

the staff was very very pleasant beds we re comfortable n breakfast was great

door to outside parking lot by pool did not lock by elevators

the water pressure in the shower was poor and the pool could have been cleaner.

and i also liked that i was able to use the laundry facilities to dry

breakfast was amazing

patient with my kids making noise

having the gym on site was very handy for me

the kids wanted a pizza and i had no info on how to get one

their laundry room was down!

the pool and hot tub were much needed

really enjoyed scottie the kitchen manager and his staff of workers tatiana, sheri they made us feel like we

parking could have been better.

the gym was functional but would have liked more equipment

left with bites on me and my grand kids and we were only there a couple of hours but they are not refunding

breakfast was very good all 5 days we were there

also, in front parking; there appear to be a crossover from parking lot but it s actually a dirt bed of dead

only tub wasn t clean tissue dispenser hanging out the wall the pools were closed and the kids were looking

we went to our room and started to get out three young kids, who were exhausted, ready for bed

i also didn t like the fact that they said they had laundry, but you had to pay three dollars to wash and

clean, pet friendly

breakfast was amazing as well

breakfast was good, room was super!!

pool was clean

my daughter was doing laundry and said she seen a housekeeper dump mop water in the pool

to use the laundry, the machines worked fine but it was not clean on the floor at all

the pool was nasty!! my kids was very disappointed!!

the breakfast was good

very clean there were crumbs on the floor by the cabinet when we walked in ,there were rose petals on the side