washers & dryers in laundry room worked half of the time

the laundry room on site was nice

the laundry room the key card access to the building

there is a laundry service on the ground floor that charges 2

big tv, laundry basket, large fridge, large microwave

was some fast food plastic garbage lying around the hotel parking and surrounding area which is a shame as it

new, clean, free parking

they have a pool and gym which is always a plus

pool wasn t heated but not a super big deal

there could be umbrellas by the chairs near the pool.

staff. rooms. laundry room. cleanliness.

smelled bad, torn furniture ,hallways smell of pot, out of creamer, plunger, quarters for laundry, rude stoned

in addition to that, the laundry service was expensive and there are only a couple of washers/dryers not giving

i left there was a dead fish in the parking lot

allowed pets

i like that they had a laundry room and ice machine

i had to say one thing they need to work on i say laundry room need couple more units and they need to stay on

we took them to the laundry mat to wash ourselves

all the are very pleasant but thanks tammy for giving me a shirt when my clothes where stole from laundry mat

was one of them 2 housekeepers on shift saterday morning, went out of his way too escort me to laundry to ensure

laundry lady ms keia was every nice and helpful

cleanness, leaking the ceiling in laundry room water is over the floor.

some interesting characters hanging around the parking lot and in the building, lots of bags of laundry behind

the laundry facilities were also a great perk, making it easy to keep up with laundry during a

like to clean this play the fighter that have a kitchen inside a room it's very quiet location the price a little

pool water cold laundry only one (not enough)too many people

no laundry service

and then traveled to orlando for meetings in winter park, really appreciated having a kitchen and laundry

the kitchen area, there were pots and pans, a full refrigerator and a microwave and cooking stove,

wifi was difficult

breakfast & friendly staff

parking roaches

entrance to parking lot

breakfast and no bugs

not only that the parking lot was not at all safe

having laundry facilities accessible on our floor was helpful

full bar with happy hour in the

it was very clean and i liked the gym equipment

clean, stocked and great selection in hot and cold foods, staff maintained area throughout the breakfast, always

breakfast was good. very convenient location. staff was very friendly.

no room service due to covid which i understand but the price should have been better

wifi

nice staff and very helpful on email with sorting out late check out

room was very clean, the lobby and fitness center as well

didn t realise that they only did room service every other day

lithe rooms should have a refrigerator and microwave and better laundry service for the price.

no swimming pool and laundry rooms were out of order

everything was fantastic including their lobby bar and breakfast

was nice, they had a restaurant,gym ,pool, sauna and all were nice

next to road nowhere to walk too close by , and although it says spa on the website there isn t a spa on site

the convenience was great...it was clean in the hallways, office area and laundry room...

laundry room a+

kitchen, security, quick check in, laundry room, breakfast (grab n go)

no covered parking.

i love that it was very quiet, and the price was good for a kitchen supplied with a pot and pan and other

i appreciate it the fact that the room did not look or smell like a smoking room even though i had requested a

breakfast was yummy, the rooms were great and the staff was excellent and greeted me with a

the pool was beautiful and refreshing

no room service - have to take out trash, and pick up towels and trash bags at

location great price for this area rooms look great and pool was relaxing the breakfast was

the dryers in the laundry room aren't hooked up correctly so the machine takes twice the time to dry

my room, laundry, fitness, lobby, pool and parking lot area was very clean

staff awesome,pool is great,lots of restaurants nearby, and they have laundry room on 1st floor

the fact that i had black mold in my bathroom on the ceiling and needs to, be addressed the laundry facilities

building materials water damaged so things didn't close properly, the carpet was moldy, and the laundry room

laundry facility had no detergent (at the time), but i suppose that's easily solved by bringing

wifi really sucked and i didn t get no service at all inside the building, literally had to leave

the tv connection was glitchy sometimes. the pool is pretty small.

the indoor pool was a huge + with kids

upset that in ended at 9 am when most people that travel with kids miss out unless the alarm is

the noise from neighbors on the balcony and the use of the laundry is much too easily heard

it has a mini laundry room, which was

wi-fi, t.v., aircoditioner,laundry

all the pastries at breakfast

decent room - good location - convenient parking

laundry easy to use and heated pool open till late

spacious accommodation. well equiped kitchen. multiple bathrooms and toilets.

room, while clean, was kind of run down and in need of some maintenance--the subfloor in the kitchen seemed to

free breakfast was included with good coffee

breakfast was very good

dishwasher, microwave, stove, sleeper sofa, smart tv, a nice desk, an awesome closet, self laundry is cheap,

the laundry room washer/ dryer were also good and clean the clothes well

since i was traveling with two small pets and my kids, i had to cancel my plans for the next day

couldn't use the hotel wifi for work

terrible, parking blocked

laundry was usable ($), breakfast okay, people polite, cookies in the afternoon

big screen guest coin laundry

hotel had guest laundry and pool wonderful breakfast and were great about us checking in late at

there is plenty of free parking

lady at the front desk was very rude to me and my kids

there was laundry but it was paid

great location. service at the bar was great, bed was comfortable. definitely coming back.

the bed was super comfortable, and we loved the pool

have a fabulous hotel i would definitely come and stay again the pool was wonderful the gym was wonderful the

informative and helpful with text messages it was a friendly and secure atmosphere very clean pool and hot tub

they had 2 locations for laundry, or more machines

was right next to laundry room for staff and could hear them early in the morning

pool was great. hot tub didn t work.

and during our whole three days stay we could never get wifi service

password for their wifi, both nights someone in a noisy car using internet

very comfortable rooms, good wifi, the place that just ticked all the boxes

was sad to learn there was no longer fresh basked croissants for breakfast or room service coffee

the wine bar is awesome across the street

charm of the older building and furnishings, and the delicious morning croissant complimentary room service

noisy (based on location outside bar with live band playing until midnight)

breakfast, all facilities that we used were clean, including the laundry room, staff very friendly

there is laundry, breakfast and fitness room, all a plus

we did not use it, the facility had a gym, pool and laundry room

the laundry room also was plus because we didn t have to take back a suitcase full of dirty clothes

dryers in laundry room

didn't like how i had to ask for room cleaning and no room service as well

staff from valet parking, front desk, housekeeping and hamilton's kitchen were all great

the pool area and exercise facility were beautiful

the hotel itself is gorgeous and we love everything about it staff, restaurant, pool, rooms, comfortable

had we been informed that the pool was under construction and only the much smaller spa pool would be available

hotel, in a better area, that doesn't charge for parking, that has security, restaurants and laundry

the wifi was good also

were great, the bar downstairs is great

great blackened mahi sandwich down at the bar

welcoming, good location for our needs. loved the pool and gym facilities.

shady character's lurking around, bag lady begging for laundry money and lady of the nighti checked out early

no bugs at all inside, close to where i needed to be, open, clean pool, lots of vending machines, laundry works

had to get our own clean laundry and dump out the trash

i like that the property has parking and wifi.

tv hdmi port and wifi connection issues

i loved the free laundry

large safe, in room coffee, nicely designed rooms, huge parking lot, friendly house keeping, exit barriers on

clean, great setup, free shuttle service, food was good, coffee

great gym and a warm and friendly staff.

wish shuttle service was offered on sunday for shows at the kia center

4 cars in the parking g lot flat tires weeds growing up around them.

wifi is certainly not 'high-speed'

breakfast was gone by 9am but very good dining near by.

had breakfast

the room was perfect just the parking was limited the breakfast was cereal and service was good

no one clean my room for tome came til leave not clean laundry no trash thrown out

pool, gated garage, room, and the staff

kitchen was clean and stocked with plenty of silverware and dishes

extremely bad odor when ac fan off and smelled like gym locker in bathroom without fan

for the studio, and it was really great for a long stay with a desk, a comfy coach, and the kitchen is really

excellent facilities, gym, laundry, parking

laundry did not dispense fabric softener and the ice machine on my floor stopped working

inconvenient for those guests who rely on their being laundry

all the amenities. gym, laundry, meeting room, on site car rental.

excellent staff. quiet, nice gym and laundry facility. nice breakfast

laundry machine dryer not working and hot breakfast did not have veg option, even potatoes had

we needed to do laundry before we left on a cruise and it took us more time than expected

they had no cameras in parking who slashed my rear tires on my car

was nice i like getting up and having breakfast the kids enjoyed the pool everything went very

to covid the breakfast is grab and go items which is fine but there is no hot coffee

the pool, laundry and gym were all really handy facilities

laundry detergent

having the laundry close at 10pm was massive inconvenience

also there is a laundry room to do your own washing with washing machines and dryers

this is also where their laundry facilities were for the guests

parking

the only downside i'd say is that there is no wifi service at the desk, but all in all pretty nice place

i am also grateful that even though the parking lot was full they went out of their way to secure a spot

staff and lots of amenities, such as ice, spa pool, and complimentary beverages

staff and lots of amenities, such as ice, spa pool, and complimentary beverages

only thing i could say is that the laundry room needs to be a little bit more kept up but that's very minor a+

i like the businesses that are in the area for food, laundry, convenience stores, etc.

and dryer onsite,bus route right across the street,stores close enough to walk to and the kitchen in room

sheets were stained, there was a used, brown, disgusting cigarette butt on the dresser in a non-smoking room,

folks smoking dope in parking lot during the day

the rooms were a great size and the laundry room was very handy

the laundry room is super convenient

enjoyed most the hotel having a laundry room on each floor

the hotel offers guest-operated laundry which was really helpful

laundry washing machine was out of service

i liked the sky bar very nice!

great location. modern facilities. good gym. amazing rooftop bar view.

the ac sky bar restaurant offered an outstanding dining experience, complemented by attentive staff who were

my kids cried when we had to leave

the speed of the wifi

repeated request for laundry bags not answered

the bed was very comfortable. the room was very clean and the room service was delicious.

there were also young kids milling around

nice bar with great cocktails and live music

pool was super crowded

after getting to the 8th floor to do laundry, i found out you had to purchase soap from the lobby, and with no

wifi was weak in my hotel room

the location of the pool, next to the freeway and orange avenue made it very noisy and a little hard to relax

i liked the fact that they are pet friendly.

friendly staff. relaxed atmosphere. clean hotel full gym

had to ask for laundry bag and tv listing sheet

the laundry room could be larger.

ice machines worked well, laundry facility for self-washing worked well

com my requirements were pool and gym

bed pool

salt water pool-grills and full kitchen in every room

dirty i had to make a trip to target to grab cleaning supplies because i couldn t allow my kids to shower or

the pool was closed sunday morning, and we weren t sure why

like that they had barbecues at the pool so i was able to have fresh food cooked for my family i have an affordable

very comfortable and clean. good amenities and the pool was great!

attentive to customer we had emergency at a hospital near byit was only a five min walkalso have laundry facilities

the laundry room added to the special touch of travelling with a family

amenities included a business center and laundry room

laundry room was a bonus too as we had been traveling for a couple of days

laundry machines kept my money twice, it wouldnt work.

after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other

in kitchen space

breakfast /service was excellent.

it was just so clean. easy to find. people were great! parking was great. pool was clean.

very nice and new. good common area with bar and nice seating

the carpets are filthy and the room smelled like dirty laundry

big room comfy beds nice big outdoor pool laundry facility close to universal studios

the room clean and had amenities like a hair dryer, iron and ironing board, laundry bags, microwave, refrigerator

the laundry room was padlocked at night? not everyone has a daytime schedule ya know???!!!!!!!

the laundry room

had a reach in my room and the laundry room closes at 9 and i got there after and i couldn't wash my

to come back and find out i was not able to get fresh towels till around 2 pm cause nobody starts laundry till

as far as the laundry room price, how about $1 to wash and 50 cent to dry

laundry was done and the hair in the wash cloth wasn t taken out or washed again

to hold the bar soap was missing so it made the counter all wet to place the wet soap on; and no laundry bags

coffee was available at all hours. the gym was clean. the staff was polite and informative

very clean, friendly staff, daily housekeeping, breakfast included and free parking

parking lot is not big enough for all guests

breakfast was subpar

beautifully appointed and awesome gym and a nice breakfast available in the morning

we stay here when we visit our kids/grandkids in orlando/ocoee area and it is best in the neighborhood by far

breakfast was great rooms clean spacious facility clean and even though next to the highway no road

the bed was very comfortable as well, and the breakfast had good choices, including hot options

2nd floor smelled like mold. pool hours 12-5 pm.

pool closed due to covid-folks might want to know that also

wi-fi, needs more laundry facilities , cost of vending machine

no breakfast. cost of laundry facilities

carpets, laundry to small for size of facility 2/2 and one dryer in not working

wasn t that great and carpet in hall is dirty, laundry facility to small fir size of

working laundry room

laundry facilities and swimming pool areas

need to clean some details, like the laundry table

the laundry room came in very handy when i had to do an emergency load of wash

everything kids liked the pool

pool wasn t heated

have everything family need, laundry gym breakfest pool

small laundry room

laundry room available in location too

very small laundry room, it got 4 washing machines and 4 dryers.

room was big and well equipped, bed super comfortable, breakfast is good and they have great laundry services

therefore, you'll find critical items such as a small gym and a coin-operated laundry room on-site

we ended up having to do a load of laundry and found out that laundry services were free, and that was mindblowing

great place, free laundry, and yessenia at the front desk is awesome, goes above and beyond

the complementary laundry is a lifesaver. and the two women who work the front desk are amazing

i was even more happy to find out they have free laundry services, this was perfect for

helpful and pleasant, the hotel is spotless, guests are usually pretty quiet and respectful, laundry on site,

also i liked ice machine and laundry for guests, it was so essential

however, the room was just across from the laundry room

provided to universal studio and walking distance to grocery and restaurants plus they have a laundry room

liked the pool, the ample space in the rooms, laundry and the location

they have a laundry available for $4 ($2 the washer and then $2 for the dryer)

also having a usuable laundry room for guests was very helpful

also i tried to wash and dry my clothes at the on site laundry room

30pm, just once a day there and back, ubers are cheap at around 8 dollars, its cheaper than parking

breakfast included, parking comfortable, pool nice, everything clean

room smells like mold and dirty laundry the hallways smell like pool water the room is outdated ugly furniture

absence of a laundry room.

it was a great stay, just wish they had a laundry room

guest laundry

hallway and rooms around us because there was a big family that all had different rooms, and the kids were

wifi is very slow

parking for bigger vehicles, it was very hard to get a spot that would fit my dually pick up and

the hotel offered breakfast, free parking and a pool, iron and ironing board and the room was very nice

the hotel offered breakfast, free parking and a pool, iron and ironing board and the room was very nice

super friendly staff they even helped me print out a parking pass that i had forgotten

s and i was surprised about this amazing modern classy and art nouveau paradise yummie kitchen

pool was dirty when i took my daughter to it, the room key worked but the door was hard to open

wish they had an indoor pool or a heater for the outside pool..

laundry on site is a big

it has laundry facilities.

the hotel is very clean and has an excellent laundry room and exercise room for guests

the laundry facility

room layout is great & front desk staff is personable & accomodating , gym & laundry facilities are secure &

don't have any kind of way to change bills to quarters, but they do have laundry with machines that need quarters

loud ac guest laundry was out of service pool is smaller than what appears in photos guest should get updates

pool is in a secure fenced area, everything you need is close to rooms

pool was not the size or layout to do anything but quick dip

location ! service! prices! breakfast better than any hotel in the us!!!!!

clean, quite good choice for breakfast, friendly staff close to universal, and free parking

close location and free breakfast

shuttle they advertised dod not go to and from universal studios all day, 0745-12 then again

the pool was not heated. it was freezing cold where tourists were not used to that.

like free parking, free breakfast and free shuttle to universal

location was perfect, the hot breakfast was good, the laundry room was very useful

laundry room clean

stench of dirty laundry is embedded in the room

other than that the hotel was very clean so they may need to look into the staining issue with laundry company

also fire alarm went off due to fire in laundry room

i think they should add additional washers in the laundry room for the guests

the laundry machines are only 1,5 dollars per cycle. there is a jacuzzi!!!

door got lock, i call front desk and they didn't have maintenance to fix it, i did use the laundry room and the

the staff is awesome and very helpful they have a gym opened 24/7 and laundry too

i didn't like that the laundry room was only on one floor.

i specifically asked for a quiet room and i was assigned to a room that was close to a laundry room as i heard

advice to laundry to use different detergent or add some softener to the linen cause this time smell cheap

laundry and cleaning in main hallway

the laundry room was broken. but other than that the rooms are great for its price!

they have a laundry room which was very helpful

no detergent available for laundry

laundry room a bit chaotic and messy on a monday.

the laundry to me that seems to eat up a lot of usage as far as water but this shouldn't be a concern

daughters had an allergic reaction to the sheets and bedding ( not sure if it was the laundry soap or just dirty

favorites and i was residing for 3 months always paid on time, cleaned my own room and did my own laundry but

we had trouble getting laundry soap

very useful laundry room

rooms, breakfast, location, laundry

laundry room with card access, not coin

the laundry was great(5 night stay with water rides at the park=need to do laundry)

this laundry room really helpful

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

onsite coin operated laundry

the room was very comfortable, and the facilities were spacious and modern including the gym, laundry area

plenty of on-site laundry machines

small, laundry washer & dryer not included, vending machine poor selection, breakfast need coffee machine

the fact that there was a laundry room on property that was great

the laundry room definitely needs updating

the laundry room was cleaner then the hotel.

they were inbthe process of changing out the carpet. seemingly lots of trash in the parking lot.

the laundry room was a little dirty so it was inconvenient for folding laundry as i didn't want to put

lovely pool for the kids

villa pool, bar american.

the club room was worth the money for breakfast, other meals/drinks and gym access.

if you have young kids or any issues please check where your room is located in relation to water taxi and

bar, restaurant, starbucks, convenience store, ice cream store, pool, laundry

the propery has few restaurants starbucks, pizza ,bars, and laundry one the site

laundry room had roaches

bus to universal, starbucks, self-service laundry facility that accepts debit card, clean rooms, etc

its perfect, location, cleanliness, accessibility... plus a diy laundry is a lifesaver

noisy if you happen to get a room near the laundry area.

also used the laundry facilities, reception were able

in the guest laundry put some brighter lights in there so you can see it's very dark

laundry room could use some attention appliances we're clean just the room itself needs some tlc

laundry room on 2nd floor was so handy to not bring dirty washing home

laundry machines were out of quarters which was a pain but if thats my worst complaint then i think

room was clean and comfortable, plus good laundry facilities

i didn't like the beds and when i was there the laundry machine were not working

good self service laundry facilities

laundry room located in each

have laundry area

the laundry room facility was satisfactory

shuttle services and a nice breakfast and much more from the swimming pool and leisure area to laundry room

clean, great size rooms, laundry facility on my floor, they followed all the safety protocols with signs, hand

24 hour store was very pricey and i had to use my card for the laundry but other than that everything else was

laundry room was out of order the whole length of our stay

the walk was about 15 to 20 minutes but way more enjoyable than waiting for a shuttle

even with kids eating for free it wasn t worth eating there more than once

loved the pool and that it was open later

exelente price and just what we need for 5 kids and 2 adults

could use more than one washer & dryer in the guest laundry

the staff stuck us allll the way at the end of the hallway near the laundry and utility closet

the fitness room was clean and well maintained, and there was a coin operated laundry (i had to ask directions

laundry area only has one washer and one dryer and they broke while we were staying there

laundry room was a little dingy and the hot tub was not working.

laundry services was a bit pricy.

laundry machines were out-sourced

guest laundry was handy

the dryer in laundry is not working properly. paid 10 usd but laundry was wet.

the entire staff had a great attitude and helped me with the laundry area

the in room coffee was not good,the pool was lacking privacy from the bar

clean, modern rooms. nice pool. easy access to amenities close by.

had free parking

elevator broke pool and spa broke

has a nice pool as we'll as a hot tube which was nice and clean

also, she didn t give us the direction to get in our room nor the wifi option

great location a good parking

i couldn't get wifi even that i went to ask for it

was not previously informed there was a pound limit on pets

there was no onsite parking for my truck

pool, grill, laundry facility, staff and room size

laundry room, only 2 washer /dryers located on 2nd floor

didn t get the chance to partake in eating breakfast however, the coffee was great

com didn't tell us about a pet fee and didn't tell us about an incident fee

3)no parking-parked at bus

only negative at all is they ran out of washing detergent for laundry, i waited until late so my fault for

laundry services didn t work

clean, nice pool area, friendly staff. my burger at the bar was delicious

was quiet even though there were a lot of kids around for different tournaments

beautifully decorated lobby, patio area and pool.

we also used the laundry facilities and everything was working as expected and easy to use

i loved the amenities like the laundry room, the snacks in the lobby that could be charged to your room, and

there is also laundry room to wash ur dirty clothes

clean! and food choices laundry area

the room was a good size and clean. and the fact that we could do our own laundry helped.

no house keeping, we had to do our own laundry if we wanted clean linens

was spacious, clean, bed was comfortable, staff was very friendly, and helpful, plenty of parking

laundry is small (we had to wait) and very expensive

hated having a room next to the guest laundry. very noisy when trying to sleep.

paid alot of money for a king suite room 2600, the room is located next door to the laundry so every day and

- was delightful and helped us out with our towels at the pool), laundry (very convenient and could monitor

also, the laundry room in our tower was closed so we had to walk to tower 3 to do laundry