had to get our own clean laundry and dump out the trash

no bugs at all inside, close to where i needed to be, open, clean pool, lots of vending machines, laundry works

shady character's lurking around, bag lady begging for laundry money and lady of the nighti checked out early

that i couldn t enjoy the pool but i know the reason why so it wasn t a big deal

my kids ran around with no shoes, and their feet were black within a few mins

my kids cried when we had to leave

the ac sky bar restaurant offered an outstanding dining experience, complemented by attentive staff who were

nice room. great gym. great rooftop ( when open )

great location. modern facilities. good gym. amazing rooftop bar view.

i liked the sky bar very nice!

no one clean my room for tome came til leave not clean laundry no trash thrown out

breakfast, which is not to miss, clean bathroom, comfy bed and pillows

we cant use the pool past 11

advertised this as pet friendly, but definitely is not for 1 night

spacious, clean, comfortable mattress and bedding, great a/c, good packaged breakfast.

hotel, in a better area, that doesn't charge for parking, that has security, restaurants and laundry

perfect location lots of activities around to keep the kids busy. great for the price

gym clean pool

used the pool at 11 am

great blackened mahi sandwich down at the bar

i loved the free laundry

good hotel, nice and clean, very nice staff, the hotel offers free shuttle which makes it a

shuttle service was good although could have benefited having 2 vans for the conference.

i liked their food bar and lounge area

swimming pool look great and the fitness area is also nice

repeated request for laundry bags not answered

brunch was outstanding, as was room service

as guests it would have been nice to have another option for dining (besides room service- a potential equally

sadly, we didn't have an opportunity to utilize most of your amenities, such as spa or pool area due to work

could have more on room service

after getting to the 8th floor to do laundry, i found out you had to purchase soap from the lobby, and with no

large bedroom, with a lounge area and a kids area, nicely decorated.

one of the few that offer room service right now so that was a big plus for us

i liked the fact that they are pet friendly.

great, spacious room. no restaurant but the food served at the bar is outstanding.

laundry detergent

the laundry is modern and clean

there are washing machines available for laundry and the hotel staff were happy to provide change for using

having the laundry close at 10pm was massive inconvenience

this is also where their laundry facilities were for the guests

the laundry room was padlocked at night? not everyone has a daytime schedule ya know???!!!!!!!

big room comfy beds nice big outdoor pool laundry facility close to universal studios

the laundry room

the carpets are filthy and the room smelled like dirty laundry

the room clean and had amenities like a hair dryer, iron and ironing board, laundry bags, microwave, refrigerator

laundry washing machine was out of service

the laundry room is super convenient

the hotel offers guest-operated laundry which was really helpful

enjoyed most the hotel having a laundry room on each floor

the rooms were a great size and the laundry room was very handy

would have preferred the suite to have paper towels since there is a kitchen, but that's not a big deal at all

very clean, nice staff, and good breakfast!

the kitchen area was a plus for keeping drinks cold

the kitchen party and the beds was comfortable

breakfast was wonderful. the hostess was just wonderful!!

laundry machines kept my money twice, it wouldnt work.

attentive to customer we had emergency at a hospital near byit was only a five min walkalso have laundry facilities

could hold our luggage after check out aswell and the breakfast was yummy we were also able to do laundry which

laundry room was a bonus too as we had been traveling for a couple of days

the laundry room added to the special touch of travelling with a family

to hold the bar soap was missing so it made the counter all wet to place the wet soap on; and no laundry bags

the laundry room

had a reach in my room and the laundry room closes at 9 and i got there after and i couldn't wash my

laundry was done and the hair in the wash cloth wasn t taken out or washed again

to come back and find out i was not able to get fresh towels till around 2 pm cause nobody starts laundry till

wifi it's too slow and needs to be upgraded to a faster wi-fi.

great location, nice breakfast options, free parking, the room was spotless

the wifi is slow and the balcony is not private

the wifi was a bit spotty in the room, but worked fine in the lobbies of each floor.

everything except wifi .

was right next to laundry room for staff and could hear them early in the morning

they had 2 locations for laundry, or more machines

very quiet, breakfast was great, check in and out quick

the wifi was horrible

use of fridge and wifi was free, bathroom was good size and shower was good

had to ask for laundry bag and tv listing sheet

the laundry room could be larger.

ice machines worked well, laundry facility for self-washing worked well

bed pool

didn't like the strong equipment smell in the gym.

beautifully appointed and awesome gym and a nice breakfast available in the morning

breakfast was great

also trying to find parking was a

location and free breakfast

very clean, friendly staff, daily housekeeping, breakfast included and free parking

there is a laundry service on the ground floor that charges 2

the laundry room the key card access to the building

big tv, laundry basket, large fridge, large microwave

the laundry room on site was nice

washers & dryers in laundry room worked half of the time

there is a walmart, dollar tree, laundry matt, amscot, and plenty of food within walking distance

i like that they had a laundry room and ice machine

laundry area and nice pool when it s open

laundry area machines were broken

we took them to the laundry mat to wash ourselves

not only that the parking lot was not at all safe

breakfast & friendly staff

breakfast and no bugs

parking roaches

entrance to parking lot

laundry facilities and swimming pool areas

the laundry room came in very handy when i had to do an emergency load of wash

need to clean some details, like the laundry table

if you are looking for a family & pet friendly hotel close to all neighboring attractions, including disney

great pool, kids loved it, beautiful area to sit outside and

room was big and well equipped, bed super comfortable, breakfast is good and they have great laundry services

small laundry room

very small laundry room, it got 4 washing machines and 4 dryers.

have everything family need, laundry gym breakfest pool

laundry room available in location too

provided to universal studio and walking distance to grocery and restaurants plus they have a laundry room

liked the pool, the ample space in the rooms, laundry and the location

would be better if the laundry machines and vending machines all accepted debit cards instead of quarters and

rooms had a small fridge and coffee making facilities and there was a guest laundry available for a small charge

helpful and pleasant, the hotel is spotless, guests are usually pretty quiet and respectful, laundry on site,

also i tried to wash and dry my clothes at the on site laundry room

they have a laundry available for $4 ($2 the washer and then $2 for the dryer)

also having a usuable laundry room for guests was very helpful

breakfast included, parking comfortable, pool nice, everything clean

breakfast is very budget, could be better, with more offerings and food selection

room smells like mold and dirty laundry the hallways smell like pool water the room is outdated ugly furniture

absence of a laundry room.

guest laundry

it was a great stay, just wish they had a laundry room

hallway and rooms around us because there was a big family that all had different rooms, and the kids were

s and i was surprised about this amazing modern classy and art nouveau paradise yummie kitchen

pool was dirty when i took my daughter to it, the room key worked but the door was hard to open

wish they had an indoor pool or a heater for the outside pool..

loud ac guest laundry was out of service pool is smaller than what appears in photos guest should get updates

don't have any kind of way to change bills to quarters, but they do have laundry with machines that need quarters

hotel was very clean, staff friendly, free breakfast which was actually decent, and free parking

pet friendly

parking was never a problem, and the front desk was always helpful

room layout is great & front desk staff is personable & accomodating , gym & laundry facilities are secure &

the hotel is very clean and has an excellent laundry room and exercise room for guests

the laundry room was out of order the entire duration of our stay

it has laundry facilities.

laundry on site is a big

laundry facilities were very good

i didn't like that the laundry room was only on one floor.

door got lock, i call front desk and they didn't have maintenance to fix it, i did use the laundry room and the

laundry room, is good but small

i think they should add additional washers in the laundry room for the guests

than the check-in time, but the manager checked us in for free and told us a lot about the free shuttle to

like free parking, free breakfast and free shuttle to universal

free shuttle to & from universal orlando. very good free breakfast. room comfortable.

clean, quite good choice for breakfast, friendly staff close to universal, and free parking

the pool was not heated. it was freezing cold where tourists were not used to that.

i specifically asked for a quiet room and i was assigned to a room that was close to a laundry room as i heard

good coin-operated laundry facility in each block and free coffee 24 x 7

advice to laundry to use different detergent or add some softener to the linen cause this time smell cheap

laundry on site is very useful

laundry machines available on each floor, well maintained area

staff is super nice, breakfast was surprinsingly good and the laundry is really convenient!

favorites and i was residing for 3 months always paid on time, cleaned my own room and did my own laundry but

daughters had an allergic reaction to the sheets and bedding ( not sure if it was the laundry soap or just dirty

we had breakfast in the mornings and there is also onsite laundry, overall the stay is absolutely amazing and

no detergent available for laundry

location near usf, walgreen supermarket, laundry & dryer.

very useful laundry room

nothing even the laundry was very good

also the laundry room door made a loud noise that scared many walking in the hall

rooms, breakfast, location, laundry

we stayed for 7 nights and had the most wonderful time, the pool area, the laundry room, mini putting green,

onsite coin operated laundry

laundry facilities very clean, beautiful patio with fire place and bbq super comfy furniture

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

friendly and we were able to get everything we needed, including toilet paper, trash bags, and laundry detergent

front desk staff was great bar and grill staff were great. very accommodating

shower bad phone bad room service bad

the fitness center was terrific: 2 treadmills, elliptical trainers, recumbent bike, complete weights,

and said, i don t know why they gave you these but i gave you some more from the breakfast bar

didn t realise that they only did room service every other day

the laundry room was a little dirty so it was inconvenient for folding laundry as i didn't want to put

the boat to universal, lovely setting, great pool for the kids

service was incredible from the front desk to the room service

no cell phone signal. dropped every call. wifi was horrible . spotty .

activities to keep the kids busy

having laundry facilities accessible on our floor was helpful

i have no complaints. i think it was one if the better breakfast buffets we have had at a hotel.

we would have liked a pool. breakfast could have been fresher.

we also ate an evening meal at the bar area and kathleen was our server/bartender she was friendly, professional

clean, stocked and great selection in hot and cold foods, staff maintained area throughout the breakfast, always

bar, restaurant, starbucks, convenience store, ice cream store, pool, laundry

bus to universal, starbucks, self-service laundry facility that accepts debit card, clean rooms, etc

the self-service laundry is not mentioned in the hotel guide

laundry room available

there was a game room, laundry room, fitness room and many more

liked the location, shuttle to universal, staff, room, pool, hot tub, access to coffee, food, and laundry

laundry room was easy to use

in the guest laundry put some brighter lights in there so you can see it's very dark

laundry room on 2nd floor was so handy to not bring dirty washing home

also used the laundry facilities, reception were able

ideally located for any of the disney parks, it involves driving or taxi the laundry was out of commission and

kitchenette, fridge- freezer and laundry facilities all a bonus

24 hour store was very pricey and i had to use my card for the laundry but other than that everything else was

the laundry room facility was satisfactory

laundry could be cheaper. $3 a load and $3 to dry. adds up.

walls are paper thein, poor wifi

noisy (based on location outside bar with live band playing until midnight)

charm of the older building and furnishings, and the delicious morning croissant complimentary room service

if there were a lounge or bar in the hotel, we wouldn't feel so stuck in our rooms.

the wine bar is awesome across the street

good self service laundry facilities

laundry machines were out of quarters which was a pain but if thats my worst complaint then i think

room was clean and comfortable, plus good laundry facilities

laundry room located in each

i didn't like the beds and when i was there the laundry machine were not working

laundry room was out of order the whole length of our stay

even with kids eating for free it wasn t worth eating there more than once

wifi didn t work in the room

was construction while we were there, the pool was closed and the elevator on our floor didn't work we had to

pool was decent, hot shower, clean room. gym was okay.

the breakfast was awesome and i liked the laundry facilities (just too expensive per load)

laundry machines were out-sourced

the dryer in laundry is not working properly. paid 10 usd but laundry was wet.

the on-site laundry was convenient, the location made getting anywhere easy, and having a starbucks right in

the entire staff had a great attitude and helped me with the laundry area

at time we went there was no room service, room cleaning unless asked or spa facilities

rooms a little outdated no bar service at the pool

, service , excellent neighbourhood with museums , restaurants, walking promenades swimming pool

staff from valet parking, front desk, housekeeping and hamilton's kitchen were all great

our waiter, eddie, at hamilton kitchen was attentive and professional

and then traveled to orlando for meetings in winter park, really appreciated having a kitchen and laundry

no laundry service

pool water cold laundry only one (not enough)too many people

everything pool gym breakfast great service

the breakfast was incredibly delicious and i loved the different varieties of food

pool wasn t heated but not a super big deal

the food and the pool area

breakfast was payable and buffet. location is very calm and plenty of free parking

seriously, it took 10 minutes just to get logged into the room wifi and then it started prompting for 4

nice room; friendly, helpful staff, good parking, close to where i needed to be

in addition to that, the laundry service was expensive and there are only a couple of washers/dryers not giving

smelled bad, torn furniture ,hallways smell of pot, out of creamer, plunger, quarters for laundry, rude stoned

staff. rooms. laundry room. cleanliness.

there was another elevator besides the one after walking through the main door and if the pool was open

little breakfast was nice to have

also it has guest laundry facilities which is a plus for long stays

i loved the amenities like the laundry room, the snacks in the lobby that could be charged to your room, and

clean! and food choices laundry area

clean room & bathroom, nice mini- kitchen, good breakfast, nice laundry facilities.

the room was a good size and clean. and the fact that we could do our own laundry helped.

cleanness, leaking the ceiling in laundry room water is over the floor.

some interesting characters hanging around the parking lot and in the building, lots of bags of laundry behind

laundry lady ms keia was every nice and helpful

the laundry facilities were also a great perk, making it easy to keep up with laundry during a

ample parking space and good wifi

there was no onsite parking for my truck

great location a good parking

wifi, did not get it in my room.

was not previously informed there was a pound limit on pets

also, she didn t give us the direction to get in our room nor the wifi option

hated having a room next to the guest laundry. very noisy when trying to sleep.

the hotel offers a laundry room for the guests so since we were traveling for a while we took advantage of it

also, the laundry room in our tower was closed so we had to walk to tower 3 to do laundry

paid alot of money for a king suite room 2600, the room is located next door to the laundry so every day and

- was delightful and helped us out with our towels at the pool), laundry (very convenient and could monitor

location, size of the room looked like a small apartment had 3 full bathrooms, 2 full bedrooms, laundry room,

drying rack for laundry would be nice (there is a dryer but you cannot use it for some types of clothes), but

the units come with everything you need to prepare/serve meals and do laundry

in unit laundry was a plus

in suite laundry

the other really great touch was the kids room… the way the bunk beds were themed with a slide in the room,

the pool and bar could have been open later 8pm is a little early when people have been at the parks all day

there was also plenty of things for the kids to do and no limit to the towels when needed

the water park

pool bar was very expensive and the service was not efficient around the pool

no house keeping, we had to do our own laundry if we wanted clean linens

was spacious, clean, bed was comfortable, staff was very friendly, and helpful, plenty of parking

there are no change machines in the laundry room if unlocked

laundry was on site. big property.

parking lot pot holes

was about 10+ minutes of some couple arguing loudly, possible drug deals in the parking lot, kids smoking pot

cockroaches are climbing on the kitchen furniture

there's self-laundry that you can use

the whirlpool was nice and warm also the laundry room was clean and affordable

she could have told me the laundry room was closed in a nicer way and when i asked about a refund for breakfast

laundry room was alittle unclean.

shuttle to/from universal city walk

location and all the facilities we needed including the guest laundry which was a bonus

they also had a convenient laundry room, a gym, and a pool area

the laundry was 3-4 dollars per wash and easy to use in the app so you can keep an eye on when the

they even helped me with a problem i had with the laundry room ( super convenient too)

laundry facilities were not working at the time, but they were working on getting it up and running

we didn t use the facilities but the pool and gym both looked small but equipped for what would be needed

comfortable bed, clean, spacious room, the outdoor lounge area and the breakfast and breakfast staff who were

amazing breakfast! super clean!

small pool. kitchen area not opened.

we booked the two bedroom suite, each bedroom had it's own bathroom, very large kitchen with everything you

other hotels have ya take to laundry room to swap out for clean one

we also used the fitness suite and laundry rooms which were easy to use and well maintained

the laundry room wasn't the best washers water pressure was low

laundry always busy, they only have one washer and two dryers on 3rd floor and fifth floor

our room was also conveniently located across the hall from the laundry facility

with all the necessities available, breakfast was too good, additional good point is facility of laundry

staff told us that laundry room closes at 11 pm, which was not the case as confirmed by manager who said it is

shuttle to universal, laundry room, continental breakfast.

friendly staff, great breakfast included, gym, laundry area and free parking

laundry on-site is convenient

laundry only works at 21pm

amenities (there's microwave, coffee maker, hair dryer, towels and laundry bag in the room)

laundry, vending machines, free shuttle service, ticket sales for attractions and comfortable rooms

just the laundry could be open at night

ice machine and guest laundry room not in service

room was right next to the laundry room so it was quite noisy

i took the sheets and towels to the laundry to freshen them

front counter was nasty asf nd laundry was terrible would let u extra towels even doe only one in my rm wen have

they do have a laundry room

-close to universal studios -coin laundry for guests -free coffe and tea in the morning

provide business centre and laundry facilities

guest laundry

we found the laundry facilities really helpful as well and not too

laundry wasn't available.

the complimentary breakfast was a great start to the day and the laundry facilities were

laundry facilities also onsite

we did using the self-serve laundry, which was all in working order and easy to use

not advertised is that there are also self-laundry facilities in each of the 3 buildings

the laundry machines ate our quarters and there was no microwave to heat up our leftovers.

bring back laundry service

were clean and spacious, staff were friendly and helpful, good facilities for food, laundry and drinks, free

pools were brilliant and kept the kids entertained (particularly the whirlpool and slide), the laundry machines

they have jacuzzi's, a bowling alley, big gym, game room, restaurants, laundry room, shuttles that runs every

the laundry rooms didn t have many machines working. long wait.

was good to have laundry facilities

need a laundry room

close to shops and restaurants and the parks. nice pool. bar and laundry facility s.

the laundry room has no air,no where to sit and too expensive

they have a guest laundry but no laundry facilities, they at least might have some kind of vending machine or

all the front desk #1 cleaning and rooms #1 laundry #1 breakfast team #1

it does have laundry and vending machines and simple meals

it had laundry facilities.

location, staff, room is huge, laundry area

laundry ammenities on site in the hotel for residents use

i used the laundry facilities at night

associate in laundry helping us with clean sheets and towels went out of her way the associate at the front desk

second day none ever came to offer room service i had the same towels for 2 days

was dirty it's smell real bad had no ice on no floors no room service no one answer the phone no toilet paper

the second day we didn t get room service

place to stay , no room service we stayed 4 days ,the room was dirty under the beds havent been cleaned for

it was also very clean, and there s a convenient laundry on the floor

big gym and laundry

laundry room extremely uncomfortable

laundry facilities on site

having self-serve laundry services was a huge plus

i was quite disappointed at the laundry room, they had like 4 washers and 4 dryers, but only 1 of each worked

1 laundry with some machines not working

only one washer out of 4 is working, so make sure to get your laundry done before all

the laundry is convenient

1 staff member, who helped me locate laundry room was very helpful

breakfast was great and loved convenience of laundry facilities

having laundry machines on each floor was very convenient

i loved the guest laundry option, came in super handy

access to the laundry room was not functioning , but had to work around it

laundry, it's doesn't work properly, and the price is too high

also, really appreciative of the laundry facilities

laundry room, cafeteria

i also appreciated being able to do some laundry during our stay

laundry on more levels

friendly staff, the food, the rooms, the pools and the laundry room were all awesome

didn't like that we need to pay to use the laundry; and you still need to buy the products to wash your clothes

had laundry services too

breakfast...too simply.....laundry only 2 washers and 2 dryers...

was good but my room was in front of the laundry room and people gather there and talked loud until late at that

i used the laundry services and was able to go home with clean and dry clothes; this was a plus

laundry & gym located on the premises

hotel has a laundry room & a little small store down stairs which is great

very nice lobby....i loved the laundry corner...so you dont have to lugg dirty clothes home

there is a laundry service for travellers who have been on the road for a long time and a place to store your

smaller queen beds are not suitable for two adults. relatively expensive guest laundry.

to upgrade the laundry facilities

theres was laundry ,and also a good mini market

my room was next to the laundry room and one night i had to call because the noise of the dryer was extremely

eating area in room, microwave, fridge, nice separation from bathroom and room, nicely decorated, laundry

brilliant location - comfiest beds ever - cheap laundry - big room - clean - good pool - good value for

we decided to pay $10 extra a day to get a room with laundry facilities which was an excellent choice

loved the kitchen and in room laundry as well

location on idrive well equipped apartment laundry machine in apartment pool

they even allowed us to check in super early which was amazing, we were able to finish laundry, sit and enjoy

good location near universal studio. full kitchen equipment. laundry in suite.

laundry was a great added facility too

only thing but no the end of the world, would be nice to have more laundry s, it s only a few on random

onsite bar,parking, & laundry

some areas are old as the laundry room and

cashless hotel, but the laundry machines still required coins

made use of terrace pool/bar nice lovely space and laundry really useful too

no channel list, laundry bag, anything like that in the room that is typical with any hotel

coin laundry was inexpensive and convenient

laundry facilities were challenging as some machines didn't work

the 10 floor laundry the dry does not work

there was a dishwasher and laundry in the room

the suite comes with everything you need (dishes, utensils, pots, dish washing soap/laundry soap, coffee/coffee

great location, loved that we had two bedrooms, two bathrooms, a sitting room & kitchen- with laundry machines

were on the 2nd floor above the laundry facilities

in room laundry was a nice idea, but it was loud and neighbors upstairs ran theirs at midnight

very spacious. clean. laundry facilities on site.

laundry room was being redone so we could not do laundry. should be fixed soon

the hallways and laundry room could have been cleaner

laundry room with pay as you go washer dryer on each building

restaurants and shopping near by, an arcade, laundry facilities, and food and beverage options on property

due to covid we did not utilize the pool

few too many kids running around, but we get it it s that time of year for sports

the breakfast :)

the gym

breakfast was great

the laundry room was not usable the entire time there due to some kind of water/plumbing malfunction

laundry room needs some attention

there was a needle on top of the laundry room which was definitely noticeable

bathroom laundry and the breakfast

the mold made the kids sick no breakfast available at 8:45 am other than fruit cups

free shuttle to the parks. restaurants all around. free parking. laundry available for 2$.

facilities are good, including pool and laundry room

free shuttle to universal studios, laundry for good price

recepcionist and she said there were no towels available because all of them was dirty in the laundry

plenty of space. clean. laundry facilities are convenient

i like that there was a laundry room on the floor which was very convenient

in house laundry facilities if you want to stay longer than a few days and they charge more per a night on

we took the hotel's free shuttle bus at 8:30 to universal studios in the morning, and took an uber at 22:00

the location and the shuttle service to universal park was nice and convenient.

to the universal theme parks, the 24hr coffee station, late check out at 12pm, and friendly staff

there was no guest laundry facilities that were operational in this very new hotel ( i was told they were yet

the laundry room was out of service so i had to throw away my kids filthy clothes

eggs were good. beds were comfortable. it was nice having laundry facilities on our floor.

no onsite laundry room

waffles were great. the laundry machines were good. service staff were very friendly.