i like the businesses that are in the area for food, laundry, convenience stores, etc.

only thing i could say is that the laundry room needs to be a little bit more kept up but that's very minor a+

c was really noisy and also, people smoking on the stairways

noisy parking lot. roaches everywhere

was great everything was very clean the wifi sucked and the maids are always knocking on the door u never get

there was laundry but it was paid

super clean , the pool , the breakfast, and the free happy hour i love it !!!

fact that they allow pets

parking was kinda tight.

breakfast was very good.

they had laundry machines on 1st floor

dryers in laundry room

convenience of onsite laundry and gym

great value, no frills, laundry, nice staff, complimentary breakfast

we did not use it, the facility had a gym, pool and laundry room

laundry room a+

kitchen, security, quick check in, laundry room, breakfast (grab n go)

the convenience was great...it was clean in the hallways, office area and laundry room...

it was nice and clean. parking lot was well lit.

tons of parking in the rear of hotel

lithe rooms should have a refrigerator and microwave and better laundry service for the price.

no swimming pool and laundry rooms were out of order

went to a gymnastics meet and everything was perfect, our room was very clean an comfortable

water leaks in hall way and in gym (closed for a few days), construction

could not call front desk, room service

laundry was usable ($), breakfast okay, people polite, cookies in the afternoon

hotel had guest laundry and pool wonderful breakfast and were great about us checking in late at

big screen guest coin laundry

the breakfast was good and the room was clean.

location of the pool is weird, in the parking lot between this hotel and the building next door but it's a nice

dishwasher, microwave, stove, sleeper sofa, smart tv, a nice desk, an awesome closet, self laundry is cheap,

the laundry room washer/ dryer were also good and clean the clothes well

breakfast at towne place suite was top notch

having a kitchen suite was the extra bonus

kitchen area was nice addition especailly for a hotel room

it has a mini laundry room, which was

wi-fi, t.v., aircoditioner,laundry

the noise from neighbors on the balcony and the use of the laundry is much too easily heard

charged me $10 extra to park because of my trailer

no service and the wifi sucks

beds were not comfortable, the laundry room was a mess, and the rates were a tad high on the weekends

staff awesome,pool is great,lots of restaurants nearby, and they have laundry room on 1st floor

building materials water damaged so things didn't close properly, the carpet was moldy, and the laundry room

the guest laundry facility had no lighting the night i was there

the dryers in the laundry room aren't hooked up correctly so the machine takes twice the time to dry

laundry facility had no detergent (at the time), but i suppose that's easily solved by bringing

upset that in ended at 9 am when most people that travel with kids miss out unless the alarm is

when we came down for breakfast he asked where that nice man was

the indoor pool was a huge + with kids

this property. was cleaning. the breakfast was perfect, i really like.

laundry easy to use and heated pool open till late

area in the pool is amazing and the game room good the price for the food and drink is so expensive but is

late check out time

room was configured like a chalet, with a separate bedroom/bath, living room (with sofa bed) and kitchen including

room was great and even though we did not use it the kitchen was a plus

location and parking.

pool was beautiful i love the new rooms and the breakfast area makes you feel at home i love the remodeling of

of the other quests were gathering in the parking area smoking some smoking non tobacco products with a strong

did not expect the pool to be the size that it was could have been a little bit bigger

the room was nasty, hair everywhere cigarette ashes in a non smoking room toilet and floor dirty

having laundry facilities accessible on our floor was helpful

it was very clean and i liked the gym equipment

breakfast and location.

we also ate an evening meal at the bar area and kathleen was our server/bartender she was friendly, professional

we would have liked a pool. breakfast could have been fresher.

pool water cold laundry only one (not enough)too many people

and then traveled to orlando for meetings in winter park, really appreciated having a kitchen and laundry

no laundry service

didn't get to breakfast until 9:40 am, staff member went back to the kitchen, prepared two plates for my

wifi was difficult

didn t realise that they only did room service every other day

the bar closes too early with no options to purchase beer

nice staff and very helpful on email with sorting out late check out

no room service due to covid which i understand but the price should have been better

i don't believe they have so many room service people that all the rooms are cleaned at the same time

smelled bad, torn furniture ,hallways smell of pot, out of creamer, plunger, quarters for laundry, rude stoned

staff. rooms. laundry room. cleanliness.

in addition to that, the laundry service was expensive and there are only a couple of washers/dryers not giving

breakfast

room was clean and bed was comfortable and lots of parking outside

some interesting characters hanging around the parking lot and in the building, lots of bags of laundry behind

cleanness, leaking the ceiling in laundry room water is over the floor.

the laundry facilities were also a great perk, making it easy to keep up with laundry during a

laundry lady ms keia was every nice and helpful

were pet stains on the carpet in the room

comfortable room and easy parking

a little difficult to find as you have to go through a couple of parking lots but it s worth it

no parking or help from semi truck parking

the food and the pool area

then i got 2 wine glasses from the bar and got to room to find that on base of one,it literally looked like

and the complementary laundry is such a nice touch

the dryers in the laundry room, only half of them worked. needed a light in the closet.

we ended up having to do a load of laundry and found out that laundry services were free, and that was mindblowing

great place, free laundry, and yessenia at the front desk is awesome, goes above and beyond

and laundry was free

, service , excellent neighbourhood with museums , restaurants, walking promenades swimming pool

and the brunch in its main restaurant, hamilton s kitchen, was superb

i can t wait to return to try the new spa and cafe

at time we went there was no room service, room cleaning unless asked or spa facilities

room furnishings were dated looking, the carpet was dirty (spotty), decor was dated, room service hours not

very comfortable rooms, good wifi, the place that just ticked all the boxes

was sad to learn there was no longer fresh basked croissants for breakfast or room service coffee

if there were a lounge or bar in the hotel, we wouldn't feel so stuck in our rooms.

walls are paper thein, poor wifi

dirty wet wash rag in tub, no bar soap and stained pillowcases required changing

other than that the hotel was very clean so they may need to look into the staining issue with laundry company

laundry room clean

laundry room update is a must

laundry mat experience is horrible

stench of dirty laundry is embedded in the room

small, laundry washer & dryer not included, vending machine poor selection, breakfast need coffee machine

the laundry room was cleaner then the hotel.

the laundry room definitely needs updating

the fact that there was a laundry room on property that was great

close to work - easy parking

entrance to parking lot

not only that the parking lot was not at all safe

breakfast & friendly staff

breakfast and no bugs

parking roaches

laundry area machines were broken

laundry area and nice pool when it s open

we took them to the laundry mat to wash ourselves

there is a walmart, dollar tree, laundry matt, amscot, and plenty of food within walking distance

all the are very pleasant but thanks tammy for giving me a shirt when my clothes where stole from laundry mat

a long day of traveling and the front desk agent put me in a room right next the ice machine and laundry room

the fitness room was clean and well maintained, and there was a coin operated laundry (i had to ask directions

laundry area only has one washer and one dryer and they broke while we were staying there

laundry room was a little dingy and the hot tub was not working.

the staff stuck us allll the way at the end of the hallway near the laundry and utility closet

pool, grill, laundry facility, staff and room size

laundry room, only 2 washer /dryers located on 2nd floor

pet friendly, clean

the kitchenette in room was equipped and the hallways smelled fresh and clean

3)no parking-parked at bus

laundry services didn t work

only negative at all is they ran out of washing detergent for laundry, i waited until late so my fault for

was quiet even though there were a lot of kids around for different tournaments

pool, hot tub, room

staff, very clean, outdoor pool area as well as other outdoor seating areas, comfortable bed, refrigerator,

has a nice pool as we'll as a hot tube which was nice and clean

convenient location for our trip and i enjoyed the pool.

that a suite was available and free internet and parking.

loitering in the parking lot with load music playing

the cafe is inviting and cozy. it was easy to check in. parking is not an issue.

laundry service

laundry room had new washers but the dryers were old/one door was off

there was access to a fitness room, laundry room and conference room, as well as a business center with computers

the dryers in the laundry needed fixings

pool is in the front by the road

and were told we couldn't get extra pillows (pillows in our room were quite small) because the laundry room was

it was comfortable, nice pool, the laundry was simple and easy to get too, the closeness to the airport

there's laundry facilities along with a pool

needed to do some laundry but washers and dryers looked run down.

the laundry room wasn t working

was right next to laundry room for staff and could hear them early in the morning

they had 2 locations for laundry, or more machines

hotel is so convenient and parking is ample and free

rooms were spacious and the pool was nice with the hot tub - breakfast was decent

wifi was good

there is a laundry service on the ground floor that charges 2

the laundry room the key card access to the building

big tv, laundry basket, large fridge, large microwave

the laundry room on site was nice

washers & dryers in laundry room worked half of the time

pleasantly surprised with size of room and amenities. breakfast was very nice.

spacious suites with full kitchens

this property is pet friendly

hotel, the room which we werent expecting the kitchen the dining or the living room was perfect/clean the

studio kitchenette, free breakfast, eve charging station on site

i had to buy candles for my room and upon returning home had to do all of my laundry from my clothes hanging

no free breakfast and no laundry bag

the laundry.

no gym access currently, not laundry facilities although indicated on web site

have to pay 10-15$ extra for breakfast if it s or included. gym also was closed.

on-site coin laundry was convenient, as well

laundry room was cleaned

but something that was amazing for me was the fact they have a laundry that you can use with coins

friendly staff, good location, clean, and good continental breakfast options

wifi wasn't that great.

laundry room needs upgrade, doors closing too noisy like most hotels

all the amenities. gym, laundry, meeting room, on site car rental.

excellent facilities, gym, laundry, parking

very good staff from front desk to housekeeping. nice workout room and laundry facilities

laundry did not dispense fabric softener and the ice machine on my floor stopped working

has laundry facility was easy to use and helpful

i didn t like that the room smelt like dirty laundry it was very stuffy.

touches at the breakfast buffet like whipped cream for the waffles and sprinkles we watched kids faces

kids loved the continental breakfast where they could make their own waffles, many different

a circulating fan (in addition to the a/c) would be a value-added feature for the gym.

our room was clean and comfortable, and the hot free breakfast area was spotless, well-stocked, and inviting

wifi could be better.

wifi is very slow

the staff member gave me one directly in front of a handicap parking spot

the breakfast is good

laundry machine dryer not working and hot breakfast did not have veg option, even potatoes had

we needed to do laundry before we left on a cruise and it took us more time than expected

location. cleanliness. breakfast. staff

very clean, beds very comfortable and good breakfast

stayed here, rented 2 rooms my kids had a blast in the pool

washing machine in the fitness center was broken, but the staff helped with the laundry

maybe the fact that they don't sell soap for the laundry and we had to go out to the supermarket

pet friendly, extra fees apply

the room was huge and had a fully stocked kitchen with a full-size fridge and freezer.

more variety for breakfast.

wish there was a laundry

very noisy kids

gym was up to the standards with new and enough equipment for a really good work -out outside your

not overly crowded with kids, since it

very clean and well equipped, nice lobby and bar. great restaurant with room service.

fitness center is very convenient and breakfast was great

location restaurants to eat at, pool stays open pretty late that s very useful for family with kids after a

for a modified breakfast, it was good

the loud birds by the pool. they need a scarecrow. and the ac was really loud when it kicked on.

we stayed at the residence inn because of the kitchen and the

good option for laundry with pay by card

front desk was out of laundry detergent

i was pleasantly surprised to find guest laundry because it wasn t mentioned online anywhere and i was planning

staff was awesome - went out of way to help especially front desk and housekeeping gym and laundry on

laundry had to put in dry twice per load. microwave location was inconvenient.

laundry available which was nice

the suite with the kitchen was absolutely perfect and spacious.

breakfast area is a very tight space

everything you may need is stocked in the kitchen, just buy the food

the room was spacious and even featured a full kitchen

hotel, in a better area, that doesn't charge for parking, that has security, restaurants and laundry

rooms were clean, beds were nice, bar staff were very friendly, and the buffet was excellent

the gym was decent and close to downtown

pool was closed early and the parking garage gate was inaccurate.

location good for our visit, free wifi.

the staff were super friendly and i could do laundry.

about this hotel resort was great with the staff, food and even gas laundry service to wash your own cloths

room service, room not clean, bugs in bathroom, tiny windows, a/c makes lotsa sound , could not

matthew's university school of medicine excellent parking

treated myself to room service, the study chicken was outstanding

facilities with self service laundry, basic grab n go breakfast, clean rooms with kitchen, utensils available

carpet was disgusting, smell of old food and wet laundry, walls dirty, honestly needs to be torn down and

kitchens w/ full size fridge, laundry room, and no sketchiness around the outside

latoya saw a fellow coworker struggling with laundry bag coming off the elevator and didn't hesitate to help

building shaking on the 4th floor from your laundry machines and dirty walls

the pool was not clean

pool and whirlpool were dirty

no pool no gym i would have definitely canceled but with such short notice didn't want to chance it

very helpful staff, clean beautiful facility. good breakfast. nice pool area.

only the wifi sometimes it doesn't connect.

i loved the free laundry

great location with a fantastic pool area. very clean and up kept!

wifi worked well

i enjoyed the pool and the facilities in the building.

very nice hotel. great bar and restaurant.

no one clean my room for tome came til leave not clean laundry no trash thrown out

rooms were a great size and being pet friendly was an added plus

we cant use the pool past 11

breakfast was very good sadly the afternoon social was not available

price, location, and how clean and modern the room look, also huge points for the breakfast

need bigger parking lot.

parking spaces are tight

the price for a pet is way to high.. 25$ and we have a small dog

better with continental breakfast, it sucks!

had breakfast

the laundry is modern and clean

having the laundry close at 10pm was massive inconvenience

laundry detergent

there are washing machines available for laundry and the hotel staff were happy to provide change for using

this is also where their laundry facilities were for the guests

no pool .

breakfast was really great and thought out for a continental style morning

only complaint is i wish there were more outlets and the wifi is slow but if you re not there doing business

the complimentary breakfast had a lot of options

no pool, but the hot tub was nice.

the 24 hr coffee, tea, water was helpful and the laundry facility was good

also guest laundry dryer didn't work, leaving me with a load of wet laundry to deal with

may be more laundry and washing machines are needed. 1 laundry and washing machine are equipped.

dryer in the laundry worked poorly

breakfast was mediocre, laundry room is not maintained and beds were too small

laundry very reasonably priced

size of room, recently remodeled, comfort of bed, pleasant & professionalism of staff, breakfast

great location, full kitchen, large room, clean, comfortable and great friendly staff.

great location, full kitchen, large room, clean, comfortable and great friendly staff.

only thing i didn't like was that they we're resurfacing the parking lot, so parking was a

room and bathroom, lake view, quite air conditioning, quite room, clean laundry facilities and friendly

loved the pool

had separate little desk/kitchen area which was nice so we weren't on top of each other

construction in the from of the building which created a lot of clutter and less parking spaces.

excellent breakfast. very nice staff in the breakfast area. hard workers!

laundry washing machine was out of service

enjoyed most the hotel having a laundry room on each floor

the rooms were a great size and the laundry room was very handy

the laundry room is super convenient

the hotel offers guest-operated laundry which was really helpful

we had intended to be able to sleep in a bit later in the morning, use the laundry/bathroom services, then

kids running and yelling in the halls and pounding on the doors for

very clean and modern. breakfast was great!

very nice complimentary breakfast. many options. coffee was good. busy but expected.

we have stayed here a few times and this is why we coming back the breakfast is really good

also the complimentary breakfast and laundry

laundry room had 2 washers and 2 dryers very helpful for me as we are traveling the whole month

be sure to let others know that you have laundry facilities & you may purchase soap at the desk

only one washer that worked in the laundry room

the pool area was very noisy due to the i-4 traffic which is obviously unavoidable.

repeated request for laundry bags not answered

talked to cassandra (hotel employee) about having rose petals, chocolates etc on the bed at the time to check

due to construction: no bar, no pedestrian entrance/exit, no pool, no gym

top was closed due to private event, i booked two rooms one for my husband and me and one for my kids, when i

brunch was outstanding, as was room service

nice room. great gym. great rooftop ( when open )

front desk were friendly but just gave a key and no other information like wifi or menu or food places near by

location, the roof top bar and rooms are up to date

my kids cried when we had to leave

the ac sky bar restaurant offered an outstanding dining experience, complemented by attentive staff who were

after getting to the 8th floor to do laundry, i found out you had to purchase soap from the lobby, and with no

clean, fabulous staff, no pet fee!

is limitation for the number of devices that you can connect to the wifi

the pool and bar area was modern and comfortable

wish there was regular room service

regret not getting to try the pool, gym, business center and laundry -- well, we don't regret missing the

us a room in front of the house keeping ad laundry room

also, offer a late check out with no additional cost

wifi never worked the entire stay

a/c in room wasn't working well. could not stay connected to wifi on phone.

in the laundry room

very large tv, great pool, tasty cookies

wish the pool had a heater!

the only thing i think that needs to improve is to enforce the parking

should inform guests before arrival that thgere is no open restaurant and no room service available that was

laundry area could be cleaner, with working machines.

the sewage smell in the room bathroom and in the laundry room, was a horrible smell.

i haven t experienced much of the property like the restaurant and bar or pool and gym area.

i haven t experienced much of the property like the restaurant and bar or pool and gym area.

also the wifi connection was slow

shady character's lurking around, bag lady begging for laundry money and lady of the nighti checked out early

had to get our own clean laundry and dump out the trash

no bugs at all inside, close to where i needed to be, open, clean pool, lots of vending machines, laundry works

room door when we wasn’t even doing anything but sitting and talking, they complained about the kids playing

was not a lot of parking available

the kitchen area was a plus for keeping drinks cold

the size of room was good the beds was comfortable was in the room small kitchen with microwave

breakfast was wonderful. the hostess was just wonderful!!

salt water pool-grills and full kitchen in every room

the pool area

laundry machines kept my money twice, it wouldnt work.

the laundry room added to the special touch of travelling with a family

amenities included a business center and laundry room

could hold our luggage after check out aswell and the breakfast was yummy we were also able to do laundry which

laundry room was a bonus too as we had been traveling for a couple of days

after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other

pool was clean, room was nice.

the breakfast was delicious and the bartender was super friendly and knew how to make a drink

no free breakfast

the hotel room is nice, good parking, nice lobby and lounge areas.

the continental breakfast was delicious and i enjoyed the convenience of having on site laundry

laundry room only having one washer and one dryer

the pool wasn't heated

the breakfast was awesome! staff was very friendly and accommodating.

parking spots are a bit tight in the lot for larger vehicles.

the room has roaches and a powerful molded smell. the laundry room was not a clean area.

location 24/7 laundry great quick maintenance and overnight security wifi and cable hardwood floors pet

best of all is that when i open my curtains ; my first view is just across the parking lot

rooms are very nice very clean very open lots of room nice clean pool plenty of parking very quiet had a very

location 24/7 laundry great quick maintenance and overnight security wifi and cable hardwood floors pet

i loved the staff and the cleanliness, the laundry was very handy for our family too.

laundry was done and the hair in the wash cloth wasn t taken out or washed again

to hold the bar soap was missing so it made the counter all wet to place the wet soap on; and no laundry bags

had a reach in my room and the laundry room closes at 9 and i got there after and i couldn't wash my

to come back and find out i was not able to get fresh towels till around 2 pm cause nobody starts laundry till

the laundry room

the room clean and had amenities like a hair dryer, iron and ironing board, laundry bags, microwave, refrigerator

the carpets are filthy and the room smelled like dirty laundry

big room comfy beds nice big outdoor pool laundry facility close to universal studios

the laundry room

no laundry facilities