tv dis not worked or wifi

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

breakfast not so good

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

late entry to my room and no complimentary breakfast

breakfast was good

location, included breakfast

coffee machine in lobby, safe parking included, location

comfortable beds and good breakfast.

central location, fair price, included continental breakfast.

fair variety for breakfast options

the gym equipment can use an update as well

near the pool, there are these huge red wasps that sting so hard you can t imagine the pain

the pool area was very clean

the bar closes too early. there s also not any bars nearby.

great value for the price. quiet , comfortable , parking , safe area.

it s expensive for what it worth s old facilities cold swimming pool smelly hallways

service at restaurant could be better, specially room service

swimming pool and spa are recommended

the pool water was dirty and it wasn t running, very disappointed

gave us an late check out so we could enjoy one more dip in the very nice hot springs poolud83dude00

use the spa because i am a therapist with 45 years experience, and their treatments with young kids who have

parking

pool was nice and there's an area for grilling - big electric (or gas

asking for towels to shower and mosquitoes inside the breakfast area.

am told i can t order from the kitchen until happy hour is over, but, on this last trip, the food was almost

pet friendly facilities

the swimming pool and the outdoors areas!!!

they said the pool closes at 8pm that made my kid cry but there were still some other people swimming at around

good breakfast!!

breakfast food was not replenished in timely manner

the breakfast is fine but is the same almost everyday

options for breakfast were not my favorite

no slippers and there are not much choice for breakfast

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and

really like all the design concept, the bed was soo comfortable and the summing pool water was good

pool a little cleaner and

cleanliness of swimming pool.

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and pool

pool didn t have temperature

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

pool is really good, but no towels on the site, we have to ask for the towels to the staff, and the

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the gym was not well ventilated.

very good breakfast

the restaurant is delicious to dine and the breakfast is also great

great parking, great pool and rooftop bar

pool was not in service

stayed with my two kids and i am glad i chose this hotel

the best was the room service from the restaurant, they prepared vegetarian dishes for us, that were not on

the pool is heated, the breakfast buffet has everything you need

the parking was safe and easy to park

the place it's amazing also the pool.

breakfast was good. the bar service was ok. the staff was pleasant.

excellent breakfast, comfortably beds and pillows

room service was good and well served

everything else was very nice . breakfast staff is awesome .

also pretty decent buffet for adults and kids eat for free

also pretty decent buffet for adults and kids eat for free

felt they overcharged us for our laundry service there

parking was good too

room service had really good options and the buffet it is great.

like, that the hotel is not to blame for, was that bad weather didn't allow for me to utilize the pool

not a great invoicing experience and convoluted process to validate parking

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

room was clean, perfect location, the gym is equipped with lots of machines

wasn't enforced even the staff at the reception counter were not even wearing them, neither the room service

the pool was disgusting! super dirty.

no room service menus in the room and when i went down for breakfast on a saturday morning around 9,

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

breakfast was good but not great

they gave breakfast during the morning

great location and good breakfast

the breakfast is decent enough with basics, but nothing fancy by any means

free breakfast is always nice

location, awesome staff, nice pool, good room with view to the pool, big hotel has laundry service with quick

gym was in bad shape

of the equiptment in the gym didnt work, the food in the resturant is mediocre, needs flavor and taste

wifi never worked during my stay

the hotel has it's own parking lot, though they park the car for you (you don't get to keep your keys)

cozy, nice and clean. breakfast good

every time the breakfast area was crowded so i could not take the food.

the room was clean. breakfast pretty good.

location and breakfast

wifi quality and the breakfast could be better

weren t available - no airport shuttle, no laundry, no dishwasher tablets available

was perfect except the bar and well drinks soda weren t stocked yet do to a busy weekend

facility, the pool is just what you need to have a good time, the gym has enough privacy and the seats near of

there was a full kitchen which i did not need, nor was there anywhere to buy anything

great breakfast and great location very close to the airport. shuttle driver very nice.

and the food was awesome, we do not consume any meat and the food choices were just perfect for breakfast

if you love football leon team next door and a casino next to it nice buffet and swimming pool

everything was good but the gym

couldn t find the free wifi nor did we have the password

parking

poliforum, zona piel) value for the money delicious coffee included in the breakfast

breakfast, time yo clean up your room, i used to arrived at 14

breakfast was limited

no wifi

i like the location. it was spot on and it had parking lot therefore, it was pleasant.

laundry service destroyed my taylor made shirt, they burned it with the iron

breakfast, regrettably is getting worse from stay to stay.

breakfast / pool

the breakfast needs to have more variety of options.

excellent breakfast, spotless room

the laundry room came really handy. the room was clean and staff was friendly.

loved the breakfast buffet.

cable to make the connection to the web and the tv was not a smart tv to be able to connect by wifi

location quietness 24-hr parking friendly staff very kind and efficient bell boy

staff is giving a physical menu that doesn t specify what options are included with your breakfast when you

the wifi is adequate, don t expect to stream netflix but surfing was fine

poor wifi

the property was in a good location, the wifi was good.

dirty pool

would have been nice if the pool was heated

pool

construction on premises, smell bad and pool was dirty slow service at the restaurant.

wifi does not work at all which was a huge constant problem throughout the trip

they have a very nice bar with terrace and beautiful gardens

the pool was good to escape the heat

beautiful bar in the terrace with delicious food options

the wifi is a bit slow but not unbearable.

there is only valet parking. a minor complaint

good parking on site

location, cleanliness and on site parking.

price, clean, good breakfast, close to the historic center. staff were great.

the wifi wasn't working

parking value for money do not pay more than 700 mxn per night continental breakfast incl

wifi was strong even in the room

had a kitchen with a fridge etc

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

bar was closed as their license has been taken away and we didn t receive any notice about this

good location and parking for motorcycle

parking it's next door

the parking seems very secure

parking avaliable / eggs from the breakfast.

the best wifi ud83dude0d

laundry service ruin my jeans

poor wifi

very neat, nice breakfast, nice staff

parking is included

convenience to centro. no need for a car. ohh! and free parking!

clean and comfortable, a/c and wifi working great

we re very helpful in providing a late check out

parking is somewhat difficult to find - i suggest contacting the hotel for directions to their free

the room had a big comfy bed and great wifi

there is no wifi

it was hard to control the water flow and the breakfast was pricey not many options and no laundry in

terrible wifi lukewarm water

parking

free parking

was a karaoke bar near or at the hotel

the breakfast was meager, just toast and some fruit

they charge for breakfast when is supposed free

said that breakfast was included, but it was only toast and coffee

i enjoyed the continental breakfast and also the full breakfast menu

the breakfast isn't really breakfast - just juice, coffee and one tiny piece of toast

no sign of hot water when we went to shower, wifi wasn t very good or strong

great location. easy and secure parking. friendly staff.

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

average breakfast - but i am british

hotel was very clean, friendly staff and great breakfast that was included.

breakfast is very good and good variety of foods. personnel is attentive.

the complimentary wifi speed is decent

no parking

the breakfast as it exceeded expectations

was clean, comfy, very close to the airport, free wifi, continental breakfast & very reasonable price

is very pleasant, but i was given the wrong wifi password

nice people, nice wifi and the rooms are very clean.

hotel has a very small parking lot, we had to leave our cars outside the hotel all night because it was full

should not have a hotel and a bar operating it is not fair to be profitable and not letting your guests

the gym needs more ventilation and equipment

wifi stopped working in the evening and did not work the rest of the stay

easy access from parking spot to elevator

breakfast facility, food, and staff. great service and variety

they have wifi incluided

restaurant and bar exlecent

solution for quick washing our clothes, pool access, new facility, modern design, breakfast was

s close to the airport, all of the employees from the shuttle driver to the front desk to the breakfast

we could not get anyone to answer the phone when we arrived at the airport for the shuttle.

on site 24 hour room service with an extensive menu

the place has a decent sized gym and a pool as well

shuttle from the airport was perfect, and the room was comfortable and clean

the restaurant and pool were very nice

beautiful campus type of hotel, spacious room and bathroom, strong wifi

the parking

the swimming pool is great

room service and decent restaurant open till late

the breakfast very good. coffee 24 hrs. rooms very comfortable and clean.

the food we ordered off the room service menu was absoulty awful

excellent breakfast

even provided 5am private car free shuttle back to airport

i reserved the shuttle to the airport one day in advanced and when it was time it was not available

restaurant , room service and pool on the

at my check out i was told i could get a free breakfast for my next visit which i do not plan on booking for

was great, close to stores and everything, food was decent, rooftop and gym nice if your using it

breakfast wasn't included

that made it very convenient to have breakfasts

was not a complimentary breakfast buffet

com with kids booking

friendly personnel: at the reception, room service safe and underground garage for the car, as well as parking

breakfast was very good, room was large, very clean, very nice beds, large tv

the breakfast was amazing. one of the best i have ever had in a hotel.

swimming pool is tiny w/o any places to sit. all very cramped.

pool, cinema, spa areas, reception and staff friendliness

the swimming pool is a little small and too overlooked by the rooms that are extremely close by

pictures of the place are much better than the place ir self, the pool is much sonaller than it looks , the

there is a wonderful spa on site, which you must pay extra for, but we have used it many times before and is

pool was out of service

i am being very fussy, it would have been nice to have had a rubbish bin in the kitchen area and/or the bedroom

the rooms are large with a fridge, microwave & sink. perfect for traveling with kids.

pool

wifi speed was alright, could be improved, but not too bad