didn t appreciate being woken at 6am by very noisy staff under our window, it seems the laundry was located

maybe heating, a pump or a laundry room and this kept me awake all night, so not happy

room was next to the laundry room

room service was efficient and we received a great service at dinner in the ryder grill by our

a little run down. gym was small and spacing not enough. crowded at gym.

the staff/ pro shop the guy that worked there was great nothing was a problem golf courses were great too so

also pet rate is really reasonable compared to other places

the constant shooting sounds are extremely frustrating awful signal around the area - wifi was intermittent

breakfast have plentiful to eat, sunny side up is perfectly done, kids food available on the table, fresh fruits

the bar was cosy, and the lush green gardens and pools surrounded the hotel

this was a business stay, wifi was very important

had room service - ordered a bacon burger and a glass of white wine - over 26!!

rooms look recently renovated very clean staff very obliging early check in was no problem

the room was lovely, comfortable and we had a lovely restful sleep and decent breakfast.

the breakfast was very nice, loved the waitress service

laundry bundles left in the corridor

laundry stacked in corridors, open doors to messy stock rooms, heaped cigarette butts on patio

building very tired and in need of redecoration, piles of laundry and high-chairs dumped in corridor on display

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

laundry bags were outside the bar and restaurant for the while time we were there

were neglected with some garbage around and building materials left out as well as trolleys of laundry in the

pet friendly, will definitely be coming back

lovely lounge the grounds and bar area staff very friendly and helpful

breakfast was very nice, it was like kids portions, although to be fair, the hotel has just come out of lockdown

great access to the city and parking on site

there were very restrictive hours for when kids could swim

property is beautiful and the whole location is like staying in a grand house very good parking and very nice

we really enjoyed our dinner, which we had as room service

more, i would highly recommend this place, it is worth every pound, the food is excellent, the room service is

health spa and gym is clean, extra towels to hand and the swimming pool just perfect for a pre breakfast swim

facilities available are cafe bar with drinks , food and tea coffee , spa with sauna & plunge pool , steam room

more parking and stronger wi fi in bedrooms

the lady serving behind the bar was very pleased and kept making sure that i was alright during my stay, just

although i knew it was a naturist friendly spa i didn t expect the bar to be naturist too.

spa is great, the hot tub is awesome, there's even a plunge pool after using the sauna

very small double room. neglected garden area with laundry piling up outside.

breakfast was excellent and room service was great!

the bar was a great place to unwind after a long day

i was able to just have a friendly chat at the bar the the staff and have a good laugh with them

the wifi was reliable and fast

swimming pool was great, glad i packed my swim shorts

parking was tight but hotel had weddings on

this local getaway with my husband, had access to the spa facilities and was a very nice a relaxing stay

recently installed ev charge points (7kw, bring your own type2 cable) not mentioned in property details yet

room was nice and spacious although could have done with ac, gym was good too

late check out breakfast

clean, comfortable, free fast wifi, good breakfast, not on airport flight path

being woken early by gardeners when we did a very early check in between 3am and 4am

excellent breakfast, that's why i booked

10 minute walk from the nec, free wifi, breakfast was really nice too.

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

the breakfast was great

room was clean and well equipped. good variety of breakfast options. good room service.

phoned for drinks from room service and there was no answer . room was a bit dusty in places

we had room service for our evening meal which was

breakfast was great, bar stayed open late

breakfast was good with choice of continental and full english

breakfast was excellent staff very friendly would definitely stay again and so close to the genting

pet friendly, good exercise area on road side of hotel

during a heatwave it felt an eternity away from the station gutted it didn t do room service

there is only 1 lift and we had to share it with the cleaning staff and laundry which left the lift smelling

however i asked for the staff to place petals on the bed as i was going to take my girlfriends virginity thst

wifi very good

bar open and we ll stocked

breakfast busy

service and comfortable bed, clean room, and laundry

excellent value breakfast. we had cold buffet which was brilliant.

very clean comfortable room and the breakfast is exceptional good value (kids eat free)

to give early check in

really rude member of staff, phone didn t work, no room service, heating wouldn t turn down, uncomfortable

the did not take my laundry, never realised i had to take it somewhere myself.

was poor in corridor, a laundry trolley was left in the dark most hotels leave biscuits with the tea and coffee

breakfast good deal kids eat free

sheets and quilt used on the sofa bed which were both too small for the bed with 2 kids in it, but not really

were v helpful, i d travelled from nz and needed an early check in - organised with no

free coffee / tea facilities, ironing and laundry available, etc

van driver delivering laundry boxes, loud voice and dropping boxes out of the van etc

was dirty, the top bunk had clearly not been cleaned and we were provided with a bag of laundry to make the bed

maybe a safety rail on the kids bunk bed

helpful staff, late check out

excellent preflight stop, great laundry facility, super close to the airport for an early morning flight

th feather duvets), great wifi, good work desk and seat, lots of usb charging points, guest laundry and helpful

we very much enjoyed our room service, food was good and the view was brilliant

everything from start to finish was excellent. early check in, friendly staff and superb rooms.

nice spacious bar area and breakfast was fantastic and all staff friendly and helpful

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

my reservation wasn’t found for breakfast even though i paid for it but the kind staff at breakfast (which

although i missed breakfast, they thoughtfully prepared a takeaway box for me

think the pool and leisure could have opened earlier for me personally as i went for a swim and wanted to

checked us in he allowed us an early check in which was fantastic as i was travelling with my young son and we

the rooftop bar had great food, decor, and wonderful views

real noisy with kids parents awol probably at the bar

the spa and casino were good fun and the room was excellent

they went out of their way to retrieve it from the laundry trucks and posted it back to us

dry cleaning/ laundry was prompt and good quality

we had dinner in the bar area and it was great, really good quality food

location, love the fact it has a pool for the kids

lovely swimming pool with a gym if you wanted it

looked down on, my kids had just been diving and wasn't looking very 'posh'

great location. lovely room. free water and pillow spray a nice touch. great free wifi

nothing except could do with a gym or pool

will recommend this hotel to everyone excellent service and all of us including my wife and three kids would

nothing to not like tbh apart from wifi being kind of slow but its not an issue

the room didn t have even a plastic laundry bag

once in bed there was a lipstick stain on the duvet cover it looks like the laundry service had not got the

we came back to the hotel and the cleaning staff had removed my personal towel and taking it to laundry mixing

however it is really just a basic hotel room and our view was overlooking some car parking and laundry bins

the room overlooked the rubbish and laundry bins and the decor in the bar area was very dated and old fashioned

room was opposite laundry and staff on first morning were far

no room service

lack of room service

staff are rude and not trained room service does not know english

price it's a very average place, not enough plug sockets , wifi should be free tbh cleaners and room service

they communicated well in advance of my stay and allowed me to have a late check out, which is important to me

good parking space, staff polite, rooms ok.

good tvs and wifi, good staff everything apart from the shower was 10/10

friendly staff, clean and tidy environment,free parking, wifi, close to amenities

pleasant professional staff, good restaurant, secure parking, well decorated and very clean room

warm cosy rooms and pet friendly

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

the sheets had some scuff marks but well may have been from the laundry press

com that the spa and leisure facilities were in a completely different building a 5 minute walk away

clean and room service available as an option

use of the university gym was very useful and appreciated

i can t comment on the restaurants or bar as all these facilities are currently closed due to the restrictions

were not given any information about check out, breakfast or wifi when going to the room

good breakfast , or sandwiches in with price.

excellent breakfast great location

the staff were friendly and the room was clean water and biscuits were nice free wifi

parking

my two boys are autistic and were treated so kindly and they loved the space and wifi

wifi was not great, very slow and kept loosing connection and as i was working this annoying

warm welcome tamworth needs more hotels like this that you can take a your pet dog to

parking was a little limited and when i first arrived, i couldn't get onto the small car park as it

seemed to be plenty of free parking so the fact you can't reserve a

had some problems linking to wifi on mobile

we were walking distance from the bull pen which had kids of shopping and food

had to move to adjoining rooms on the second night of our stay which was very disruptive with 2 kids

hard to remove when letting the water out, could be made easier, also maybe a bigger option for room service

wasn’t any chocolate spread so my kids were not happy

more options and affordability of house wines on the hotel bar menu would be great.

very good breakfast

offered to be driven to the smoke house restaurant, food and ambiance was amazing at the smoke, breakfast was

we took a walk around the grounds and enjoyed a drink and food in the newly renovated bar area

breakfast was ok. loved the decoration. all staff superb, friendly & welcoming

we had to use the sofa bed for kids and wasn’t comfortable at all and some metal was coming out risking to

they signed me straight up so i could get late check out for free

kids enjoyed the breakfast menu

pet dog was made very welcomed

the kids were exhausted and we did the check in earlier

booked it for the laundry services

problem and that they couldn't try and and get them cleaned, even though the web site mentions laundry service

my kids enjoyed the breakfast

wifi wouldnt work

was a big smart tv but we couldn't connect to the wifi as we wanted to watch a movie on netflix

the room service was excellent and great for tired travellers after a long journey

good food at breakfast

proximity to the centre bar area

gym could be a little larger but just nit picking

the breakfast is very good , nothing is cheap it’s all quality and the staff are very good

wifi not available in rooms. only public areas. but i had my 4g so, no problems with that.

balcony doors did not lock and railings on the balcony were low so dangerous with kids.

there is no internet in rooms..it wud be nice if u can put wifi in rooms

no wifi in the rooms

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

enjoyed a deep, hot bath (luxury when you have kids

lovely bar and the room was perfect

didn't sleep until the last residents were back )just like home with the kids

was excellent, breakfast was excellent, the bar area downstairs was really good too

i was also a bit disappointed by the spa but perhaps i didn't read the

the standard 'leave laundry in bath if replacement necessary' is a

he went ahead to blatantly lie to me that it was from the laundry

little disappointed there was no bar fridge in the room to keep fresh milk & other perishables

very friendly staff, both on reception and delivering room service

the bar was a good place to meet visitors

one lift working, car park very tight and a number of spaces taken by laundry carts

the wifi connection was also great

yummy breakfast

for a low budget hotel, the bar and food options were fab

the foya and bar, the wifi was faultless

was told sorry would be with me shortly after one hour l went to reception to then be told the laundry was having

there is a lack of basic facilities such as printer room and laundry (there is a paid laundry service but the

the room service food was horrible but the issue was resolved very quickly

of little extras for children (explorers pack with puzzles and games and a cookie as they left breakfast)

breakfast was so good.

laundry bag was used to line the bin in the bedroom by staff

restaurant and bar good. bed comfy.

poor wifi signal but everything else was as you would expect in a hotel. really nice

of this yet waited for me to come down in the morning and then said yes we re aware we had kids throwing stones

warm welcome good selection for room service very comfortable bed

the late check out was a bonus and the staff really pleasant

called room service at 18.15 to order a drink and after ringing for 5 mins gave up.

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but

very central. clean and tidy. good breakfast and late check out at 12. very close to station.

daily movement of vehicles in front of the main gate i was there from thursday to sunday no late check out even

location, car park and late check out

good selection for breakfast

wifi was excellent, room clean, bed amazingly comfy, great sleep, tele decent with sky sports

no room service

free coffee in reception, late check out, friendly staff, amenities in room great like the free soap and shower

kitchen two rooms bed n bedding gym laundry

staff friendly & helpful. great facilities with an onsite laundry and carpark

liked that there was a washing machine also so could do my own laundry

laundry washing machine, dish washing machine, friendly staff

-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)

shower as i came out of shower the fresh large towel was wet to touch (i assume/hope following laundry )and so

loved the room, it was so classy and we requested rose petals which were beautiful scattered around the room

the spa hot tub wasn't brilliant but it's a minor quibble.

gym was great. room was massive! staff very friendly

scanned the qr code hoping it would take you straight to the room service menu but it was the home page and i