plenty of parking ( and a secure lock up for our bikes)

hotel, but easy parking, good for a transit stop over

clean tidy with parking

we didn t have breakfast : went to the square in the village for cafe and croissant

continental breakfast with on site freshly made orange juice good restaurant next door with good value for

the garden and swimming pool were both ideal as was the restaurant and excellent food for dinner and breakfast

hotel on the outskirts of libourne - plenty of parking and super fast ev chargers

pool and pleasant grassy garden out at the back with ping pong table, petanque area, chairs and

staff were very friendly and helpful and there is free parking

breakfast was very good and the restaurant food ws also good

bar or restaurant

staff on reception, like the changes to bar etc

late drink ! 12 30 is early to close the bar on a resident

no restaurant for evening meals, only a very limited room service.

beautiful decor, clean and lovely smelling lobby. great breakfast.

handy to have a shared kitchen for the guests

out 1km)

there are three bedrooms with private bathrooms and a shared kitchen/living room area

hassin was a great host, perfect setting for us and the kids. wish we had stayed longer.

we were able to use the kitchen and downstairs dining and sitting areas

parking was slightly difficult

parking on place available

location with off-road parking

we also had a private kitchen and living room for the group

very scruffy in parking area

my husband s shirt came back ruined from the hotel laundry service

the spa and pool were gorgeous with robes and towels readily available

doors opened on to the vineyard restaurant was fantastic with the food variety and service shuttle bus

the parking area is not well suited for sports cars, as the speed bumps are too high and can scrape the

suggest to improve the gym and locate it in a place with a view

were so friendly always making sure that our every needs were being met, from offering to do our laundry to

fabulous wine tasting with the badon wine shop, and so generous with offer of laundry and other amenities during

we found it convenient to use the free washing machine to catch up on our laundry

- they even did our laundry

they even had laundry and that ended up being a nice benefit for us because we were in middle of a long trip

central location, nice and lovely hosts, very helpful and easy going, parking space in front of the building,

ich is probably common in st-Emilion) but this didn't cause much inconvenience.

the host was very responsive over sms about checking in, parking etc

the wifi is fast

parking is near and free but just on the side of the road

breakfast and kettle in room and very clean and free parking

breakfast, really excellent

parking, clean facilities, parking is closed from 22:00 to 06:00, closed parking, good food with

drinks bar in room

the room is great for one person, breakfast is good, convenient free parking

breakfast was amazing with croissants, cheese, and a wonderful assortment of homemade jams, etc

very helpful owner + lovely breakfast

the host is extremely helpful and the breakfast was delicious and copious

was fantastic, very cozy place, very helpful staff, amazing view, breakfast was really good , wifi and parking

mini bar well stocked

laundry service has been advertised but not available on request

is split across 2 buildings, we were not in the main building, but this building had very poor wifi (it was

great location, highly recommend for families with 4 kids just bring your own porta cot.

great location, highly recommend for families with 4 kids just bring your own porta cot.

only other issue was with the wifi - my boyfriend's iphones seemed to have a security setting which

-there is a self service laundry which can be used with an app

only one dryer in the laundry room; and was not drying well

he helped us negotiate the laundry app with great patience

had some issues with the dryers while doing f laundry

they even have free guest laundry facilities and will provide a detergent pod for 2 euros

it has great facilities for all types of travellers with a kitchen & laundry facilities plus a bar/restaurant

everything, delicious breakfast, and even a facility to do laundry.

the community kitchen and laundry access made for an easy stay

there are two washing machines also in the kitchen so you can wait the laundry while cooking/eating

bar/snack restaurant reception stock lots of useful items to buy including umbrella @ 11 shared laundry 4

the housekeeping staff didn't follow the property's signage (about respect) on not removing guest laundry from

great breakfast + a community kitchen fully outfitted and a free laundry

pool is fantastic, on the top of the roof with a beautiful view (although there is some

location is very good, great kitchen facilities and fast wifi

swimming pool and roof bar so lovely

restaurant not open on weekends (maybe when quiet??) no laundry facilities

free mini bar of soft drinks which was very welcome

the wifi was very good

room service was prompt

great location, fantastic service, excellent wifi, super rooms, wonderful breakfast

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

out of service elevator and mix up with getting laundry done.

wifi was not good

beautiful garden, good bar and lovely massages in their spa

breakfast staff very hard working - couldn t do enough

secure parking, friendly staff.

breakfast was great

very friendly staff, the surprise was the breakfast was included

also a bedroom was prepared for 2 adults and 2 kids and only two towels and no refill was done on shampoo and

staff were friendly, breakfast was included.

breakfast at 6 euros was convenient and great value

everything was great, the room, breakfast and the staff, especially mariam ( from armenia).

the wifi was truly terrible! it kept dropping.

the breakfast was great, and the staff were really helpful

we ate out most mornings, but they do serve breakfast

internet was terrible, small gym

my kids loved it

wifi was a little hit and miss at times

wifi was an issue but they came up with a

bar wasn't open

especially the rooms, location, rooftop bar, spa and staff

all good breakfast on the roof

the spa experts were very kind and knowledgeable

location. pet friendly and parking

great wifi - we didn't have the breakfast as we are

wifi was not accessible from our room

there was issue with wifi upon our arrival which took some time to get fixed.

lovely courtyard and bar could not be used because no one staffed them

no bar and restaurant openings seemed hit or miss

was okay, bar wasn't great - inside main restaurant with no proper bar tenders which was a bit disappointing

clean, very well placed hotel, good facilities, wifi and coffee/water offered.

great service and so helpful, rooms clean and tidy. room service good and housekeeping.

wifi was never working, and when it did, the speed was so low you could only check email,nothing

location, great room, spacious, coffee and tea making facilities, restaurant and room service

overlooked the bustling & charming old city street; room was clean; staff was great; and small bar off the lobby

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

room was a bit on the small side. wifi didn't always work.

price of the breakfast for kids (as 4 years old) should not cost as an adult or even better free-of-cost since

wifi was non existent for us who use ipads

room service

easy parking, beneath the hotel. welcoming to pet dog.

wifi was good

wish the terrace was open all day long. (7th floor). was open just for the breakfast hours.

of facilities and the awful decor no bar no restaurant no room service i understand they needed to decorate but

we requested early check in and our rooms were ready when we arrived

dickheads in best western next door unloading laundry truck at 03:00!!

bar no necessary. takes up too much space in room. kept tripping on step up into bar area

spa was cold and closes early

room size breakfast options could be way better for outstanding facility

wifi connection

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

good location, lovely big room with a window that opens. coin laundry facilities

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

laundry was dark and on one visit the lights did not come on which was a bit scary

were very nice and even did some laundry for me quite cheaply as soon as i arrived

room, good wifi, excellent location in the middle of the lovely neighborhood, lots of cafes&boulangeries

wifi was perfect.

wifi worked only at the frontdesk. couldn't connect to it in the room at all

working wifi

floor, room was ready when i arrived which was great as it was very hot and i also paid extra for late check

no room service despite that being advertised unless you want a microwave meal

location. it was very clean. staff was friendly and they smiled! loved the room service option.

room service options good be wider

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

also the laundry service is quite expensive: 4 to wash a pair of socks

location and rooftop bar are fantastic

a double room, 1 bed, with views and i was given a small room, 2 kids beds, interior, no views

enough toiletries in the bathroom, a bar of soap to use to wash hands and face, use to wash hair/condition and

the roof top bar and the staff were amazing.

excellent room quality, staff, gym, pool, sauna and steam room

the spa was excellent. the bar also beautiful

the room was absolutely amazing, spacious, walk-in shower, minibar, coffee machine, etc

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

nice sauna and spa area, the rooms are very clean and they feel brand new

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

the spa staff need to be more attentive to guests needs. (towels, etc)

swimming pool missing

good standard hotel breakfast with plenty of choice

breakfast