the housekeeping staff didn't follow the property's signage (about respect) on not removing guest laundry from

great breakfast + a community kitchen fully outfitted and a free laundry

swimming pool and roof bar so lovely

vintage vinyls and fleamarket books) isn't very necessary and the pool is not the biggest, but wifi is superfast

the tall white service staff who on my first night really went out of his way to fix the wifi issue and gave me

drinks bar in room

stayed in august and traveled into the centre for the afternoon with our two young kids

there was a secure parking area

wifi was quite slow

the room is great for one person, breakfast is good, convenient free parking

helpful staff good size room and very comfortable great bar area and light food available laundry facilities at

bar/snack restaurant reception stock lots of useful items to buy including umbrella @ 11 shared laundry 4

it has great facilities for all types of travellers with a kitchen & laundry facilities plus a bar/restaurant

the community kitchen and laundry access made for an easy stay

there are two washing machines also in the kitchen so you can wait the laundry while cooking/eating

had some issues with the dryers while doing f laundry

they even have free guest laundry facilities and will provide a detergent pod for 2 euros

was laundry that free to guests

only one dryer in the laundry room; and was not drying well

basic hotel, it was good for the easy parking and for the self laundry available

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

out of service elevator and mix up with getting laundry done.

wifi cut outnsoni couldn't watch anything in english

restaurants and bar facilities are great, we had the room service snack bar menu one night and is good with a

boutique hotel, very creatively remodelled comfortable room with large beds very good breakfast industrial look

restaurant not open on weekends (maybe when quiet??) no laundry facilities

the room was immaculate; the bar and restaurant staff were so very friendly

breakfast woth goodies into the garden, the room was very clean and enough space

quality breakfast - helpful staff - parking (at extra price) - location - room service was very

room service is basic inexistent. night staff is very unpleasant and lacks professionality.

parking on site

staff were friendly, breakfast was included.

breakfast was great

clean /efficent / sucure parking/ good location for my needs / nice breakfast .

reception said that food would be served in the bar but no bar

no laundry facilities

it was short 6 minute walk to nearby laundry mat

we wanted to order food but the kitchen was closed already so we wanted to stay on the terrace for the 3 year

it has a restaurant for breakfast but i didn t try it, much prefer trying local cafes

great breakfast buffet that the kids loved

the facilities of hotel was without wasserette (only laundry service e

close to a laundry and short walk to catch the tram

laundry service although expensive

well furnished gym

i was told i could not get food at the restaurant but could get room service but no food for children

also, room service forgot to put new towels and the card key had to be re-activated after leaving me out

- excellent location - free gym available just 2mins down the road

room service was convenient for an evening where i had to work late, and it looked nice and tasted

comfortable and clean room, location, room service and friendly staff.

comfortable room, friendly helpful staff, nice bar area with selection of local wine

also the laundry service is quite expensive: 4 to wash a pair of socks

good central location, excellent breakfast, the vibe in the restaurant at night and rooftop, ok wifi, nice staff

perfect blend of a small but genuinely beautifully decorated room, and a rooftop bar that welcomes both trendy

great vibe and lovely rooftop bar / restaurant

location, late check out, good breakfast

a bit out of center, the wifi is poor

of ibis s in bordeaux so take a map in case your phones wifi lets you down, so you know where you are going

-very clean -really good wifi -comfy bed -easy check in with 24 hour reception

breakfast at 6 euros was convenient and great value

great location and good wifi. flexible check-in and friendly staff. would stay here again

pet friendly

value for money close to city center, good wifi, great breakfast, huge bed, easy access to public

high price compared to facilities no bottled water, coffeemaker in the room. no room service

helpful friendly staff. comfy beds. rooms close together. goos value breakfast

through the tram that passes right in front of the hotel, nice staff, comfortable rooms and good breakfast

room service is minimal

wifi was very good. furniture was good. the location was nice.

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

they are pet friendly and pet lovers, they left a little water bowl for my dog, thanks

the beautiful cocktail bar and space was a real bonus

dickheads in best western next door unloading laundry truck at 03:00!!

beds very comfortable, spa/ pool / gym very good

spa was cold and closes early

the building, the interior design, the pool and facilities, the room, the lounge

on a sunday the hotel pool does not open until after 9am which is disappointing

room service available, but i didn't use it

floor, room was ready when i arrived which was great as it was very hot and i also paid extra for late check

some machines in the gym weren t working hair dryer not great

no room service despite that being advertised unless you want a microwave meal

room service options good be wider

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

had issues with wifi, it's not very reliable so if you plan on working from the hotel (like taking conference

wifi was non existent for us who use ipads

and we got an early check in which was great

wifi wasn't the best.

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

good location, lovely big room with a window that opens. coin laundry facilities

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

there was a convenient laundry and mini grocery store less than 5minutes away

a good quality the great quality including the bathroom and i enjoyed the facilities such as the gym

breakfast too expensive

great breakfast and nice little gym. great opening hours.

loved the bar lounge with tones of beers selection and a cozy

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

corridors and the whole smelled of garbage and dirty laundry

good breakfast but overall all staff were

location , double glazed windows so very quiet , nice breakfast , comfortable beds , very clean

, the location of the hotel is very convenient and the breakfast is very good and well presented

expensive laundry.

for our room the wifi was a bit patchy

level of service, food, room service, clean and safe commercial center nearby

we were able to get room service also

the breakfast was excellent and the staff were welcoming and helpful

the pool has too much chlorine and the laundry service was not available when required.

the staff did try but unfortunately our stay was still marred by the noise from other guests, the kitchen staff

the pool on the ground floor was a little too small

small swimming pool

the room was impeccable and the room service and breakfast marvellous

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

wifi wasn t very fast.

excellent restaurant and wine bar as well as excellent rooms

spa was a big bonus

gym is too small and equipment could be more modern/qualitative

room, the secret room, was on the lower ground floor next to the laundry and staff room

more could be made of the common lounge area by the lobby eg a bar or drinks service

breakfast experience i've ever had

we were given no info regarding food service or room service

room is tiny with one table and right by the kitchen with staff going in and out all the time

the hotel also has a self service laundry and a small gym

shared laundry facilities were clean and functional and reasonably priced

nice bar with good pizza and music closeby

also the kitchen had swung outwards doors that you could not get past when open very awkward they should

it had a small kitchenet

wish you could have swim in the pool

the spa are is really nice

amazing team, breakfast was out of this world! great spa :-)

we had booked a cozy mansard room, but we were upgraded to a lovely spacious comfortable room

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

i woke up with allergies, and when i looked down on the area rug, there were clumps of pet hair

wifi not operational

a bit of trouble with wifi on 2nd morning.

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

all good except -wifi spotty

large, comfortable room with lounge area, mini bar inclusions, bath, great bathroom products (no hair conditioner

breakfast was extremely high quality and i m really going to miss it

room service bill wasn't logged, extra time at check out

boutique hotel with a swimming pool, spa and very well appointed rooms

the staff are exceptional and were amazing with children, room set up also great with kids!

a great breakfast. plenty of delicious choices and a great view over bordeaux

very nice hotel, love the breakfast

good breakfast and wifi

i wasn't informed about the extra payment for the pet, i just saw the charge in the invoice.

additionally we ordered room service but it never arrived

were very nice and even did some laundry for me quite cheaply as soon as i arrived

wifi wouldn't connect.

one thing that brought the rating down was the lack of functioning wifi

it was very clean and had a flat screen tv, good wifi, air-con and a cattle for tea or coffee

pet friendly hotel

choice a bit strange with a limited choice, quality very good anyway some disfuctionning in the room service,

good wifi

wifi did not work

there was issue with wifi upon our arrival which took some time to get fixed.

bad such a classy hotel doesn't have any gym or pool

the wifi on the 5th floor only lasts for 5 minutes and then you have to re-enter your credentials

knew it would be the case but shame the hotel bar was shut sunday and monday which was when we were

machine and complementary caps, large bed, large bathroom, large bathtub ( for 2 people) , free wifi all new ,

no kettle in the room but we used the one in the small gym next to our room

i reached late in the evening, so no restaurant or no room service available to get some food

is no self-laundry and microwave oven

i didn't have breakfast at the hotel as i was unimpressed by the selection offered for the price

lovely large bedroom, great bathroom, good breakfast.

superb room amazing and great breakfast along with secure parking, on my previous visit 10 days prior i had lost

lovely resturant and bar which were very well used by all guests, so had a really nice vibe

relaxing pool and spa

the mini bar was well garnished with different beverages, and even more

especially enjoyed the steam/sauna and pool facilities

nice sauna and spa area, the rooms are very clean and they feel brand new

nice swimming pool

we got late check out though which was good

the room was spacious with the most comfortable bed, and the views were wonderful

fantastic hotel: breakfast, staff, rooms, restaurant, wifi

breakfast should be improved.

theres a gym, spa and fitness classes too, though i didn't have time to do any of these

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

the pool is heated and excellent for relaxing in after a hot day in town

the outdoor pool was magical, and ideal for hot days

expected more from the spa and the pool was a little smaller than expected but it was still nice

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly

with a car towing a trailer and my companion border collie, this hotel provided easy car parking, easy unloading

was not allowed to buy a bottle of water at the bar to take upstairs

very comfortable. spacious room good en suite. lovely breakfast. parking outside.

no smoked salmon for breakfast

clean, lots of nice touches for comfort and convenience spacious, calm, quiet really wonderful breakfast,

they sell laundry pods at reception

there is a lake nearby with kayak hire and other activities for the kids

there is a nice pool, but the capacity of the pool and the sunbeds around the pool is rather limited when the

bar nice

didn t do breakfast