laundry bags in the hallway most of the day

the wifi wasn't that great, but adequate and the shower

the spa could do with a little update. hot tub was glorious but slippy on the floor in between.

this time i used the gym, which is small but good, and we stayed in the cottage, which is absolutely delightful

exceptional and we both enjoyed the treatments as well as taking advantage of the well stocked gym

we were thankful for the ev charger too

excellent all-round, from location,room,and superb breakfast.

the room was excellent in every way, good food and excellent bar and waiting staff.

plenty of parking

dinner and breakfast, large car park which had plenty of space for our car and trailer

it was fab to be able to use the gym and was really easy process to get access

very pet friendly the hotel was great.

there was no hotel manual, so no info on how to log into wifi, when breakfast was etc

anyway, kitchen is just kitchen, it s not the end of the world

the bar and grill needs some work, service not great and food mediocre

but the wifi only seemed to reach half the room

parking could be better when busy

room service was available

handy parking, nice room and the bar area was nice with an open fire and the pet parrot.

lovely building, friendly and helpful staff. a great way to spend a weekend. pet friendly too

leaflet to get from reception), details about the pool, hiring bikes deckchairs, paddle boards, laundry service

) no laundry facility for guests; laundromat five minutes away has been closed down - would be a problem

dogs made very welcome and are allowed in the bistro bar (not main restaurant)

20 metres from door, great walks, room was comfortable, staff are first class, great parking, ev charging points

our kids enjoyed the pool table and the board games

parking outside and right on the beach

hard to fault. parking spaces a bit bigger ? cheaper ?

the cafe beach bar served good food too

staff really friendly and the hotel food and coffee/food bar on the sea front was exceptional

of our party chose to have the full english breakfast, with each of us having our own little requests for

down side apartment 18 opposite laundry with a stop start humming up to eleven pm

beautiful grounds, with tennis etc and a lovely spa with indoor and outdoor pools

we really enjoyed the pool and spa too

we really enjoyed the pool and spa too

there was no hidden room service charges,

laundry needs updating - sheets though clean were rather off-white

the staff were very helpful with our need to get laundry done quickly, helping out with the hotel laundry

i liked the whole experience comfortable room easy parking friendly staff

it was such a lovely break at a very reasonable price and lovely surroundings with plenty of parking on site

wifi was a bit temperamental

amazing outdoor pool, beautiful gardens, food and rooms were fabulous ud83dudc4c

the spa was wonderful and the pool hours (morning and afternoon) for kids was excellent

i asked for rose petals to be put in the room for my partners birthday but this wasn t done.

you can lie near the pool and be served drinks and light lunches

the spa was wonderful and the pool hours (morning and afternoon) for kids was excellent

all good with the extra bonus of a gym, a sauna and a pool

prices in the lounge bar was really expensive

hotel is centrally situated in an old market town but with good parking available

lovely breakfast and the pool was gorgeous as was the spa.

always a good breakfast and comfortable room. i did not use the spa.

laundry facility and lack of staff to deliver meals to room

for two days a note slipped under the door to say short staffed told to go and get any clean laundry and toiletries

generator in laundry running all night caused us to have very poor nights sleep

beds very comfy, breakfast buffet has a large selection, wifi was good.

pet friendly, comfy beds , clean and comfortable, lovely breakfast and friendly staff.

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

the cups in which we had tea in the room were not washed after room service

great parking too

nice area close to local areas and good parking, friendly helpful staff, great bar and food, 24hr reception

definitely a plus was the pub and kids play area.

when we ordered room service, which was really tasty, they asked

we did find crumbs from our kids breakfast in there the following day

smart looking room, easy parking, close to amenities, quiet, plenty of lifts, gym, enormous windows with lovely

pet friendly and free gym. near shops like tesco and many fast food restaurants walking distance

the bar area was also a great spot to unwind after a long day of exploring the city

no cleaning wifi not working no tea provided

no cleaning. wifi not working no tea provided

ve stayed here a few times and noticed, wifi although free, which is great

poor wifi. and my double bed was 2 mattress put together.

free wifi

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when

the room was great, the location was fantastic, there was even a laundry on the next block

good standard of accommodation, clean and fresh laundry

clean and tidy. ideal for a short stay. but weak wifi signal.

very poor wifi meant i couldn't work well in my room

comfort, location and pet friendliness

wonderful room, staff were amazing, helpful with parking and lovely bar staff

wifi was poor, little or no reception in room 4, kept dropping out, mentioned it but it got no

only no bar in same builing.

our shower water temperature couldn't be adjusted so it was too hot to use. wifi was very slow.

i asked about laundry services and was not helped,

no laundry small room

very nice breakfast, central location and car park with ev chargers (even if one wasn't working)

breakfast was lovely everything was hot and very nice

breakfast was lovely and so much choice

i couldn t get onto the wifi

the wifi is also excellent

good location, quiet, comfortable bed with more than adequate bathroom ok free wifi

reception - clean - wifi worked well - a very average room but got what we paid for

a little tired, and need better wifi

is nothing not to like about queens hotel although a laundry service would have been helpful

veggie breakfast for room service would have been good

location & free parking

all the staff very helpful as usual,beautiful building,free parking and good value for money.

no air conditioning, no room service

laundry and room was tiny for the price you pay

noise in mornings when laundry was collected.hard pillows!

room service food wasnt great for the price.

swimming pool and room and the food in the restaurant was delicious

if a bit dated, staff are amazing, health centre - fantastic and a nice way to get rid of your kids to get some

i discovered a laundry room, a swimming pool and a well stocked bar

laundry... clothes were still damp out of dryer .. might boost it a bit.

the laundry facilities were great

also, the laundry room was convenient

i appreciated the guest laundry facilities

we were in room 101 which was next to the laundry room and we had loud machinery noises and

bed sheet still stained after laundry?

however i am sure that hotel deliveries (food, laundry) must be able to get closer that would have enabled me

quality breakfast we found riubbish in the bins in our room dirty laundry in corridors poor maintenance/ room

clean laundry left outside room

one lift, in use by cleaners so you have to wait a long time and hope it s not full of laundry sacks so you

breakfast was excellent as they was a wide choice of things to eat and drink

free wifi was also lovely, thankyou

the location, the staff, and the breakfast

beds nice and comfortable and breakfast was exceptional

for me, the spa facilities and outdoor pool really topped the list, indoors and outdoors they created a beautiful

the spa was amazing

always a relaxing stay as the spa facilities are brilliant.

the swimming pool was amazing and got alot quieter later in the evening

only breakfast is included too

we did check in we went to our room only to find the hallway filled with plates, trays and dirty laundry and

30am by what i m assuming was laundry trolleys constantly going past our window as we were based on the ground

room which was 500 for two nights was opposite the laundry storage cupboard

no room service

the staff at breakfast could do with more customer service training, they are supposed to come around and offer