due to unfitted plastic cover that came off constant the outside area where dirty to include laundry room it

went to was the laundry was infested with roaches and very dirty

once i was good with that cause i had alot of stuff for my new home in the room loved having a laundry on site

then with everything going on we had to either wash our own sheets n towels or go ask for clean laundry

the room had a strong odor of smoke and the room i booked was supposedly non-smoking.

you have a laundry center on sight but you must have the appropriate change to do them

no amenities except for laundry

laundry room used to be open 24 hours, but closes from midnight until 8:00am now.

location and laundry room

to take towels, bed linens, etc down to staff laundry room to trade out

the laundry dryer doesn t work and the hot water in the shower wasn t warm

there was a sign in the laundry stating the front desk sold detergent

there was trash, dirty clothes, and laundry all over in the halls, elevator, and stair case

the wifi is also very weak

police chasing vehicles all around the parking lot.

no-smoking room has the stench of cigarette smoke

the wifi don't work!!!!

you advertise free wifi but there isn't any.

didn t like the fact that i booked a smoking room but when i arrived i was told the whole facility was non

(we got a non-smoking room) we got

-no laundry room

there's onsite laundry, but it's coin operated, like it's still 1952

no laundry room vending machines empty

have no amenities like coffee, breakfast, laundry or anything else

laundry room

i liked the bar, atrium and availability of vending, ice, and laundry no more than one floor away

unfortunately, the facility does not have a laundry. on site food was okay, but not great

it was my birthday that i checked in and no swimming pool available out of order

in the pool and while it could use a little cleaning it was really big and felt private and the kids loved it

no room service

easy parking, clean rooms,

free parking, easy to navigate

love the rooftop bar and lounge area

free parking, the rooms were clean, and the gym was open 24/7.

room was very comfortable, and the bar and rooftop were a treat

and it was no laundry bag

the smell in the laundry room and the water in the swimming pool was too salty

laundry service was broken

the bar was closed

no room service

no laundry

laundry room, had to go to a local laundry mat near by

we asked for extra towels and laundry bags on 2 different occasions

since all amenities are closed; it would have been nice to get the blazing fast 5mb wifi without a $10 fee

service staff was very helpful and friendly everything we needed was provided for the stay my kids was allowed

the water was brown when i tried to run water for my kids bath

the second floor not being used bar, needs to be a coffee bar with snacks

like the pool but when we first got in it was freezing cold and i thought the pools were heated

the wifi did not work as well as i wanted on some of my devices

how to work the elevators (you have to use your key), nothing about the amenities, checkout time, wifi, nothing

place is new. rooms are clean. perfect location. good breakfast. excellent staffs

clean , great breakfast, reasonably priced

breakfast options (hot and cold), comfy bed, checking out was easy, all the staff were friendly and

breakfast was good. served in a peculiar manner, but fresh, hot and tasty.

staff was friendly and helpful. breakfast was great!

room was located near marta and next to the hotels laundry room

was nice & clean but i didn t have any trash bags in my trash can so i had to use the dirty laundry bag they

was nice & clean but i didn t have any trash bags in my trash can so i had to use the dirty laundry bag they

pool/gym

everything from the staff to the room the pool the look and feel of the hotel!! it's all amazing

the breakfast wasn't good. need more hot items.

there is a kitchenette area, but could have had better variety with breakfast did not understand why there was

additionally, the kitchen sink s garbage disposal did not work which resulted in an unpleasant oder

we love having a kitchenette with a larger refrigerator, microwave, cook top & dishwasher

plenty of parking

so clean and tidy. laundry facilities was a plus.

i liked the location. i loved that there was a pool, and the laundry room was a great surprise!

laundry is a little small

no parking

we did not check out the pool or gym

having the ability to do laundry was beneficial as we had a couple loads to wash

laundry room was also nice to find

1 of the 4 washing machine was working, caused some backup in the laundry facilities

the pool view was very nice

i also like the small kitchen inside our room, which is very helpful if we have kids, to prepare meals for them

spilled a drink and called room service for towels around 7pm and here it is 10 am the next day and so no towels

location of the hotel keeps us close the our kids and things we like to do.

we came wanting to get in the pool and it dirty and the filters were not on

1st nite kids screaming/yelling in common area outside room doors

we went up and down a few extra times just for the ride bc the kids thought it was pretty cool

there is not a guest laundry. the pool was not open.

the only thing that would make this place perfect was if it had laundry facilities

was very surprised they don t have laundry facilities (we stayed for 4 nights & needed to do laundry)

no laundry room for guests.

the problem was that when i reached the ground floor, it opened into the laundry area

am laundry and gym is

laundry available gym is good

i was told there was a $125 pet fee the moment i get there, and by then it was almost $100 to cancel

eat the breakfast

going to stay an extra night but for some reason i was having difficulties connecting to there wifi so i left

laundry service is needed for guests that are in process of moving houses like us

there was no room service

everything was perfect. room service, wonderful breakfast buffet.

hotel pool was closed for the season.

the pool, customer service went above and beyond, amenities were great. wonderful view.

full breakfast, kitchenette w/dishes/pots/utensils/dish towels to use, free laundry machines, pet-friendly,

the location it was in a quiet area, laundry room, beds were comfortable

we could eat breakfast, do laundry, and have early evening wine and snacks on location for free

dryer was broken in the laundry room

24/7 fitness room and laundry room

bed comfortable, spacious, nice kitchen area...staff was helpful, good breakfast, laundry

skimpy with the towels and the laundry room isn't well maintained.

laundry facilities on site which was a must when you have only items packed on your trip

there were trash cans full of trash by the outside stairs as well as laundry bags full of dirty laundry

someone camped out in the laundry facility one evening while i was washing

who ever cleans the laundry must have long black straight hair because me and my children found so many in the

the gym was nice, the beds were comfy, the shower had decent pressure

room service did not come to change my garbage and towels

breakfast

breakfast was hot, tastey and the staff overseeing the food was both friendly and professional

bar staff was very good when front desk would not help in providing change for laundry bar staff went and had

there was also a previous guests dirty laundry left behind

there was a flood in their laundry room and the my blamed it on the bad service

i complained about the cleanliness of the room (floor & carpet only), they offered another room

, rules, breakfast, parking, pool hours and use, gym hours and use)

bar had a small selection of beer and wish it had just a little more would have been nice

no inside pool or jacuzzi i was looking forward to it and so was my kids

a sack breakfast consisting of 1 orange, 1 small prepacked muffin, and a granola bar just should not cut it

room was nice, cleaning staff was understanding of the kids not being up to clean and would leave towels and

one swimming pool in the hotel and suitable for family as well

2 of the 3 washing machines were non-operative; however, we were able to fulfill our laundry needs

working laundry facilities

even in case of issues like the laundry room, they try to fix the problem

but the room smelled of dirty laundry, with notes of cleaning solution

-dusty, dirty, dingy laundry room i refused to use

we needed extra blankets, we were told none were available because the laundry person had left for the day

i used the laundry room on the 2nd floor, the washers & dryers were dirty on top, near the handles and the

is a laundry, but dryer didn't work properly, so we spent 10 $ for drying and clothes still wasn't dry,

laundry room was good but they don't give change at the hotel

dryer in laundry room left clothes damp even after drying them for over an hour

i didnt like the laundry room because some of the machines didnt work.

clean was un professional the roaches dog hair and food in the laundry equipment

was fine staff nice stove had problems with the oven laundry room had problems with the dryer stayed for 6 months

towel return, the lady at the front desk in the evening is rude, i was i'm one building but the laundry is in

rooms were clean and as shown in the pictures and facility was clean (except the laundry

not work the whole bottom of the hotel is abandoned the pool is still closed no breakfast no laundry room

allow me to mirror my phone i definitely have and will revisit this establishment oh and there laundry room is

pricing location and no pet fee

front desk women was so helpful and sweet let us do early check in as an unexpected stay in atlanta, so thank

wifi was not good

listening little kids slamming the door and bumping the floor above

pet friendly, staff was amazing, breakfast was good!

the pool was

staff was very nice, the breakfast was excellent nice and clean hotel location perfect 10 minutes from the

breakfast was excellent, pool was nice

eventho in middle of laundry peace made it i priority to prepare utensils for me

there was no one at the front desk then when someone came it was the lady that works in laundry she didn t

having a kitchen for a quick morning breakfast is very nice

the wifi was terrible

and the kitchen made it a very convenient

no change for the laundry ud83euddfaud83dude02

laundry in the corner from a previous guest

able to do laundry inside the hotel is pretty great

staff is wonderful! rooms are clean ! pet friendly. we could not ask for anything more .

parking was free and convenient

the rooms were clean, modern hotel with laundry facilities and location secure.

the washer and the dryer in laundry room need to be cleaned.

sheets smelled a little and there weren t any laundry bags but the bags aren t a big deal

i bought laundry supplies and the washer wasn t even working and the laundry mats were all closed

the pool was very nice and clean.

laundry facility located on the 4th floor

laundry facilities available

laundry was broken, carpet felt oily and needs replacing

barking, people wrestling in the laundry area, yelling down the hall, beating on door

would have been nice if the check-in clerk would have told us our room is next to the laundry room

there is no onsite laundry

were no onsite laundry facilities and the printer at the business centre didn t work

no microwave in room so need to go to lobby to heat food. also no coin laundry.

no laundry, breakfast extra

he was so patient with the couple ahead of us and then us we had 3 kids so it was all a mess but he was so

set of sheets had coffee stirring straws in them which means they just ball up and stuff in the laundry without

of the laundry facilities were not working

small pool, laundry room, great vending machine near lobby, ice available, excellent complimentary breakfast

the service was great,rooms clean,and breakfast was perfect !!

pet friendly

indoor pool and laundry paid with

laundry area only two machines worked clothes soaked and dryer not hot enough to dry clothes and 3$

the laundry room facilities were completely out of order for our entire stay

also the room was great for my self and 4 kids

pool room and pool itself was very cold my kids only played in the pool for not even an hour

dryer in the guest laundry didn t dry my laundry, after 3 cycles on high still damp ($6 for nothing) - elevators

guest laundry access was next door

no washer/dryer on property; just an outside laundry service.

during breakfast hours due to the fact there was a lot of people who had booked the hotel for that weekend

the gym was excellent. the room was spacious

no microwave in the room and the laundry was closed also no nbc or cbs i forgot which one but only espn to watch

i liked that they had a onsite laundry

it rained and the parking lot flooded

the gym and bistro were never open (the gym was in refurbishment)

hotel has a nice longue bar and restaurant

due to our long stay, we appreciated the laundry facilities

they also have a great restaurant and gym and the laundry facility was also a huge perk to staying at this

wonderful amenities and awesome to have marlow's tavern attached to the hotel that provides room

the entrances and exits were limited and kinda narrow but i loved the free parking

staff was very friendly, bar inside hotel was nice, beds were comfortable.

weekend breakfast ends at 11

however, my only wish is that they had a complimentary breakfast

parking seemed to run scarce at night. breakfast would be nice.

gym and pool were a bonus

the lobby atmosphere was also great with the bar and pool table

clean and the residence offered a lot of useful service, like swimming pool, fitness room, laundry

room with kitchen, sofa and large desk

breakfast was excellent no complaints thanks

large comfortable room and awesome breakfast

kitchen in room

the laundry facilities was down most of my stay

room was beautiful and spacious, the pool was brilliant, and the laundry room was a real bonus - i found the

the housekeeper left bundles of laundry under the stairs right outside our door and they sometimes sat there

i took the opportunity to use the laundry facility this time, as well

the laundry machines are often broken with no out of order signs

but the laundry requires quarters

sadly the laundry was out of order and i stayed over a week

i did like the space people with kids the pull out is a great addition

parking doesn't feel safe.

out door pool

that were not technically their fault: one thing i didn't like was the fact that they advertise breakfast but

lady was very sweet & professional only thing i didn t like the smoking rooms was on same floor with non

breakfast was as good as i expected. great restaurant around the corner.

they had a smoking room

breakfast

my children enjoyed the property, especially the pool and easy connection to watching netflicks

small indoor swimming pool

the pool and gym were fabulous

liked that there was a pool and gym, although we were not there long enough to use them, they looked clean and

the indoor pool

laundry list is mystifyingly silent on underwear, polo shirts, t-shirts, charges $12 for a dress

wifi was very patchy

the pool was closed however got the chance to tour it and it looks great

no nightlife.. like a lobby bar or a hangout spot for night owls

don t actually have spa on site

gray bathroom, clean beds and nice receptionist! good parking lot. good laundry service.

parking and wifi was included here unlike other areas

wifi dint work

breakfast: hot, tasty, and excellent variety

no hot breakfast

during my stay the laundry was abke to be used!

but the bed is cozy, big double fridge, on site laundry, a cute kitchenette, the heater/ac works to perfection

laundry facilities were not working properly, dryers didnt dry and the lint traps didn't work

laundry facility was being remodeled

the laundry

the staff was friendly and i like that they have laundry at the facility

the laundry/vending room was clean and well lit

you have to take your own laundry to the laundry room because they don t change them unless you re getting

laundry room didn't work and the price was high charge then the dryers nor washers are in proper

there was a laundry facility but no change machine was a big problem!

laundry room is untidy the room i was in was ok the only thing wrong i found was the water stains

so people hanging out everywhere, room was ok, small bathroom, couple bugs, tv was good, kitchen was convenient

bed and kitchen area

is trash all over the parking lot and there is a grill in the parking lot someone left

the tv didn't work, my bed sheets were wet, no hot water in the kitchen, didn't even provide a wifi password

the room, besides dirty laundry and closed trash bags, was left how we found it

laundry facilities were broken like check out is 12 and the cleaning lady was knocking at my door

nice and clean, nice staff and laundry room

t get no towels or rags, puddles of water near the laundry room and i needed to wash stuff but scared i would

i checked in after 9pm so it was rather quiet until that morning when staff started doing laundry and i was

was good, except the laundry room has only two washers and two dryers and one dryer was not working

also having the laundry and business center

forgot our room service order, breakfast buffet just ok

the pictures of the pool on the website is not why the pool looked like when we went

the shower couldnt be adjusted properly, rhe cost of parking, pool was not heated.

was too soft and laundry services were unavailable

i think clean them boys were very nice to both my husband and i and my kids we really enjoyed our time i will

room service food was perfect and staff was

room service and overall guest services were spectacular!!!

one of my favorites! love the indoor pool!!!

she is extremely rude and shouldn t be up front with customers, she should be a maid or doing laundry

wifi no laundry service no refrigerator bad smell from old broken refrigerator big bugs bathroom not

so i call the front desk and he tells me theres nothing they can do until morning because the laundry room that

breakfast, burned sheets in non smoking rooms, one outlet in the room, staff only allows a certain amount of

smell although it was a non-smoking room

no laundry service and unless you fit into their outsourced laundry service - which makes no sense

paper holder falling off the wall, only one robe in the room, no q-tips, plastic bags for laundry/wet swim suits

the staff, from valet, to room service & check in were all 10/10

room service, in room movies, the pool, the spa

love the pool area and spa

the room smelled like old dirty laundry and looked as if it hasn t been dusted ages

parking

pool was out of service

the room was clean, breakfast was awesome, the staff was very friendly.

breakfast was different every morning

our room was above the laundry and our whole room would vibrate when the machines were running

after using laundry, i don't have drying rack in my room

also, the laundry is comfortable to me

in off the street) carrying a clothes basket full of dirty clothes, getting change to use the laundry facilities

had to move rooms due to someone kids on the top floor running around

i wish you had a change machine in or by the laundry room.

we used the laundry and the clothing stay wet, i'm guessing trying a few times to see if it get dry

she was so through with checking, food recommendations, and laundry

the game room, pool are fitness center we re very nice and secure

kids loved the indoor pool

after checking in, i wanted to request new bed linen, but the front desk staff said the laundry was closed

breakfast was too minimal. hard-boiled eggs would have helped.

breakfast needs a lot of improvement.

the location is very convenient, parking was easy.

only thing i didn t like about the property was the parking in front of the hotel

gym needed reservation and pass

did not have an outdoor pool

didn't like how the staff didn't know when the palms was open and it required me to order room service when i

only disappointment was that the bar was closing as we were checking in

bar, the breakfast bar downstairs, and that the mall is walking distance

amenities in the room late delivery of the laundry/dry cleaning waiting time for the valet while checking out

the extra charges such as mini bar and in room dining is just ridiculously too expensive

no outdoor pool, however pool was still great

for mini bar item which we didn't use

the pool closed at 8:30pm

girls loved the pool

those two were fantastic, the bar staff and and hours of operation was just terrible the shuttle service does

room did not have a bathtub, and the pool wasn't open

complimentary coffee microwave filthy bar and restaurant not open in evening expensive

the room and pool

friendly staff. laundry facility comfy bed

laundry room

had laundry facilities to get a chance to clean my clothes

staff was pleasant, the rooms are large enough, the parking is huge location is superb and quiet

didn t like the parking situation but overall good stay

wash cloths, the housekeeper said she didn t have any extras and that we could go down to the laundry room

i had to do own laundry or get our own laundry there was no maids or housekeeping to come in clean up the room

it was very clean. i love the laundry room feature

they did have a microwave in the laundry room but even inside there was very dirty

the laundry room was clean.

pool unavailable at present time

it was soo clean!! the beds were spa comfy ..the food was amazing at the restaurant..

property offered onsite laundry which is a great asset if you staying for an extended period

i didnt like that the laundry closed at 9:00

2 men screaming and yelling at each other in parking lot

cleanness. convenient location. hot shower. well lit parking lot. nice employee.

there were too much smoking and the room smells like smoke

nice staff clean laundry rooms friendly atmosphere

clothes were stolen from the washer inside a locked laundry room while waiting for the repair person to look at

microwave in laundry room to much traffic

very nice big rooms. good tv channels. nice setup. great location laundry room pool.

washing machine in laundry room took an extra quarter to start and i think one washer leaked onto floor causing

they didn t have change for laundry

ice machine, and the laundry machine (dryer specifically) were not functional and the staff didn't seem to know

the only major issue i had was with the guest laundry which was disgusting

had laundry available for guest, but no way to get change to run the laundry machines

front desk does not answer or respond to room service calls

however, the staff graciously allowed us to order room service using a $75 credit

luxurious, pool area and outside court was fabulous.

gym had a major leak with water pouring from the ceiling, so was unable to use

the pool and pool bar were fantastic

many weddings at once for the weekend we were there affected access to the bar and to the breakfast/area

mold in the bathrooms and facilities such as laundry were not working.

also there was laundry on every floor

bed was broken, it stink, hallways, laundry room nasty

spa tub

room size and parking are good

the kids loved how elegant it was

pool was not heated as expected when inquired before booking

nice and clean smelled great food at bar was bussin ! it was good

room service was really bad

i love the cleanliness of the property as well as the pool.

loved the key-card access laundry for guests (machines were clean which was a nice change)

room size (not the bed) is quite big enough for family with 2 kids

the suite did not have a large refrigerator or mini kitchenette.

it was clean nice area and me and my kids love the in door pool

the neighbors was lit but it was okay i turnt tv up the kids went str8 to sleep ud83dudc95

the valet staff, the bar staff had a great personality and the front desk staff was extremely helpful

very clean, the gym was sufficient.

the view, closeness of everything, inside pool for the kids. manager reception was a treat.

of bar soap

the breakfast was amazing, all the food was severed hot

no waffles at breakfast. laundry could have been cleaner

location ,staff, gym and such a great continental breakfast for the kids

gym has enough equipment to accomplish a full workout, pool was

great service, clean room, delicious breakfast

breakfast: nowhere enough seating so ended up having to take breakfast to our rooms

no laundry

to wash the clothes that i traveled in but wasn t able because there wasn t a laundry room available

was there for almost 10days and there were not any coin laundry or dryer machines

one laundry room but couldn t use because its coin operated

don't like that the property isn't pet friendly

room located by laundry room could hear all during the day

bed was ok and the carpet was ok, the hallways were dim, laundry carts were left in the hallway all three days

like the staff, plus room service the hotel is clean and in a great location

meal at the bar was very good but on our 1st night there were tons of fruit flies at bar and on 2nd night , at

the men's spa is a nice feature.

if it wasn't for my kids bugging the staff about the pool it wouldn't had gotten open

king suit was very comfortable my husband enjoyed his stay as well as our kids will definitely consider rebooking

staff kept knocking on my door and telling me that i had to have room service when i had the do not disturb sign

clean great price and balcony and pool

breakfast could have been better, like scrambled eggs instead of boiled eggs

clean. starbucks and nice bar /restaurant im lobby. great location.

the kids love the pool area and my husband and i loved the cleanliness& hospitality.

hotel was fine, but there were a lot of kids just roaming around the hotel which made the experience a little

the pool and hot tub were great!

wifi should be free

the staff at the front desk was never around to get a simple wash cloth i had to wait till laundry was done ud

and carpets stained and unclean, breakfast area unclean, dirty laundry left in halls overnight, no hot water

had some trouble with the wifi/internet when we first arrived, but it was eventually resolved

wifi speed could have been better

wifi didn't work for me second day

didn t seem to care about my needs for the laundry facility ended up having to go to a laundromat

handfuls of fake rose petals all over floor, probably from valentines which was weeks ago

its a pet friendly hotel

they didn t even tell us when check out was or if we had wifi

don t want to pay for parking or wifi

laundry service didn't clean my clothes

handle was broken, staff didn t take out laundry, or bring laundry, staff didn t take out trash, room was

no laundry in the hotel

the gym and location, helpful receptionist oyei ,i believe her name was

just the wifi ran slow like a modem

breakfast not big choice especially for kids

staff were lovely, pool was nice, breakfast was nice

place did not have working wifi my entire stay (my meeting was the reason for my stay, on i had to re-schedule

was dirty and we found 2 pills in the floor, which is very dangerous having little kids

kids would have preferred an outside pool, but inside was very nice to have

it was clean and also pet friendly the staff was friendly

accommodated our pet

breakfast was hot and good

expected the breakfast to be a little better than the free breakfast you get with hotels, only because i was so

the time the free breakfast ended was too early for me.

loved the warm greeting every evening & the gym!

wifi didn't work

wifi failed to operate, had problems getting a signal just for uber! i

the staff welcoming, the room and the pool.

gym and restaurant fia. cyle at reception is a star.

throughout hotel was dirty and that wasn't from renovation, laundry

i like that the hotel has a laundry room that we can use (even though we did not get the use it, but could be

small store, laundry

the laundry that i passed in the hallway after checking in was there the following day

property was under construction and that limited safe parking was an eyesore and the hot tub was not functioning