nice breakfast, pool and friendly staff. car can be parked in closed off area.

appreciated the private parking space, along with the great service by everyone

the rooms clean and tidy and parking very secure as is the whole amenities

no restaurant or bar as had been advertised

of course the pool was amazing and the proximity with the beach aswell

wifi reception in and for the room was bad

ad slow)

ach) side of the road, request the gate be opened and then turn into the parking area

one more rave about the family is that they found out that i am vegan and made me a special breakfast every

no hot water

for families with young kids with the pool in the centre of the hotel

staff, pool, restaurant/bar, breakfast, cleanness,ud83dude01

clean, secure parking and the staff happy hour is until 8p good sangria

comfortable, helpful staff, great pool which was lovely on a hot day

the pool is perfect & breakfast

breakfast was excellent in host very friendly will come back again our state met our

breakfast in the morning was wonderful

friendly staff. secure parking. great breakfast. good ac.

felt safe with secure parking

nice clean room, great air con, lovely staff, locked car parking. felt really safe.

the wifi is dead if you're staying on the fourth floor, the phone was also dead

wifi in our room

good value, kind staff, breakfast included

breakfast was typical costa rican, the pool was small and squeezed in next to the car park but with

i loved that breakfast (which was delicious by the way) was included

in the room wifi is weak, but we did not worry at all

they tried to charge me for my dog and pet policy says no charge

wifi was dependent on where you were sitting and is often sketchy

wifi wasn't working well in the room, but it was ok outside where you can chill in the hammocks or

wifi kept failing, sheets full of white particles, spring beds were not really comfortable

also needed to be on my balcony room 5 to get the wifi signal properly

breakfast was pretty bad

of all they advertise has a hotel casino bar and restaurant which there is no casino

of all they advertise has a hotel casino bar and restaurant which there is no casino

hotel is old but the location is great. the pool was great for the kids.

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

and nice stuff (it was very nice to talk to vladi and to take a hike with his dogs), very cool pool with beautiful

we loved the beautiful views, butterflies, pool - and the delicious breakfast.

shower was cold, the wifi weak, there was a kitchenette without a sink, and a few things didn't work properly

nice room and equiped kitchen, super friendly and nice stuff (it was very nice to talk to vladi and to take a

views, the staff (friendly and helpful), and the yoga room and pool

pool and views were outstanding and staff were keen to make sure the stay was as good as possible

great massage at the spa and well marked trails around the

none -nature noises: a/c room machines, in-room refrigerator (i disconnected it), loud kitchen noises

too remote and breakfast a bit sparse.

wifi was working ok and the property was very clean

great breakfast (served until 9

pool was great for lounging and food was incredibly good

location, tasteful apartment with lovely terrace, great restaurant and pool

and i would be happy to pay a few dollars more to upgrade the breakfast a little more

delicious food in the restaurant (but very expensive); cable tv with english channels; good wifi

great place to stop halfway on our journey . nice breakfast, comfortable beds

breakfast was good, dinner was great, staff friendly, secure parking for car

noise from the pool and also from the bar across the street

loud bar across the street at night

only suggestion is a self-serve laundry

they were always willing to help and were amazing with our kids

- ana - made huevos rancheros to order at breakfast, really everyone

more activities for kids

breakfast was amazing delicious, locally sourced food we really enjoyed the night

great location with beautiful views. very helpful staff. excellent breakfast options.

safe and clean, with an amazing breakfast

the place needs room service

breakfast was perfect

location was right next to the arenal waterfall. breakfast as decent, wifi in the room was good.

good laundry service for 2000 colones per dry kilo

good wifi

the breakfast was great, they give you 3 options

excellent tropical feel, great breakfast, good location

good and fast wifi

they also helped with tours and also laundry

spa and rooms

before leaving, would be excellent especially with children, our guide was quite good with the kids on the tour

pool area nice (when not full of screeching kids), possible to see lizards and humming birds all around and

wifi didn t work in our rooms, but this was marketed as a place with free wifi (and the

' and, oh yeah, the bar is very nice with a good wine selection as well

it s scenic, the room was big and comfortable, the pool is great, the food is excellent and the staff are

i was not impressed with the spa services i got

we saw hundreds of animals, even two lizzards near the huge hotel pool, where every now and then also birds

the room, the pool, the restaurant, the staff.

genuinely good food, location near activities, staff were friendly and helpful, and our little kids had fun

good buffet breakfast, although not many options for bakery items (e

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

it's about 90 or 95, certainly warmer than a pool, but not the 103 normal temp i'd expect

lovely pool area, facilities good, rooms good size and beautiful gardens.

breakfast was not included.

the only thing i could criticise is that breakfast wasn't included!

breakfast you can choose

it's outside of la fortuna noise and rooms are very nice. breakfast and personnel are very nice.

the breakfast was also great and a very nice touch each morning

you can even pay for laundry service

the hotel also provides laundry service for a reasonable fee

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

and there is a great laundry service, you can bring and pick up the laundry on the same day for a very small

laundry service is available

the laundry service was good but pretty pricey at $5/kg

they do your laundry for a great price and the staff was incredibly

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied

breakfast and staff were amazing

thing i'd change is maybe adding a snack/pool bar open like 4-8:30pm (when the pool closes) - nothing major

slow wifi.

the food was fantastic, the rooms are clean and the free laundry room was a real bonus for us

we were also able to do laundry which was a bonus

communal kitchen and seating areas, pool and access to laundry service were all bonus points

also the lounge, common kitchen and laundry was useful and nice

the staff was amazing, the free laundry was a blessing

laundry services were quick and efficient with shirts nicely folded

parking was fine

parking was provided as was free wifi which worked well

the windows in the second floor rooms there's not a secure, it could be dangerous for small kids, they could

the breakfast was very good with so many options, fast wifi and great service

price too high for what we expected. no accessible laundry facility.

the wifi not so good & the staff did nothing about

not too far of a walk for young adults or older kids to town

bar,no alcohol service in general

helpful organizing tours that leave from the hotel, on site restaurant was very good, on site bar drinks were

laundry service was quite pricey at $7/kg

issue was we paid for laundry service and clothes were delivered back still damp

towels & some blankets had a musty odor freshening up laundry would improve the experience

we took advantage of the onsite laundry service and were very thankful to have clean clothes

used the laundry service, which was very expensive and not good

there is a laundry service for 2,000 crc per kilo

good value laundry service

the pool area was relaxed and a nice place to hang out with our group

showers didn t drain very fast, and the wifi can be very spotty

great breakfast options, very large room and clean room with tv, fridge & great ac

beautiful gardens with pool in a quiet and peaceful setting

the grounds are beautiful and breakfast was lovely

the staff were very helpful & were happy to arrange a late check out for us as we had an evening flight

i loved the gardens and pool area and the paintings on the outside like your own little casita

the hotel offers excellent breakfast and has parking on the site

suggestion i would have is maybe offer a free or cheap way to do laundry

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

there was no laundry equipment like a washer & dryer

towels smell a bit gross like laundry you left wet for way too long before drying it

staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service

nice plunge pool, helpful staff and good laundry service

we used all the facilities including the laundry service

the hotel offered overnight laundry service at a reasonable price

there was noise of the laundry room behind our room

wifi was not the best but we could watch next on the smart tv

the laundry service was very fast

sorted laundry and transport for us

couldn t use anything from the kitchen or microwave

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

wifi worked perfectly and there was a safe for my belongings

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

great host great location free breakfast free hot springs ud83dude0a

free breakfast

the breakfast is amazing and you get a free pass to hot springs

bad breakfast

breakfast consisted of a small scrambled egg and one piece of bread

good breakfast served at the bar in front of the street

breakfast was simple but nice

breakfast was poor value with poor coffee and small scrambled egg + toast

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

el laundry esta bien, 5$ por kilo

location, breakfast, ac, laundry service and team.. was great

hotel provides laundry for 5

my kids loved the pool

desk manager was excellent at suggesting tours and arranging whatever you needed, he even got our laundry done

the laundry service is great too albeit

i liked the staff, the laundry option, the tour options, the free shuttle bus, and the location

it rained all the time, clothes could not dry (good thing they have good laundry service), it would be usefull

i think they may be effected by any laundry

especially alison the receptionist always very friendly she went the extra mile to help us with laundry, advice

bedding was nice and i enjoyed the froggy area! laundry service was a bonus

laundry service was also very quick

good laundry servive

walking distance from groceries, laundry, restaurants and other shops

they will also do laundry for you for a small fee

laundry service was good and about the same price as the local laundromats

parking area

the free breakfast options were great

place in la fortuna with nice rooms, good breakfast, great location and lovely staff

your laundry can be done for you at $5 per kg, received mine the same day

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

they even returned money that they found in our laundry

laundry service came in handy and the location is ideal for tours and restaurants

we booked lots of tours through them and they also helped us with laundry and booking taxis

family run property with a beautiful garden and pool

breakfast is good (4 options including traditional, american, pancakes and granola), the rooms and

the room was huge, comfortable bad, good shower and fine breakfast

they have a great pool

breakfast was fantastic

was some noise from within the hotel from the laundry etc but that s due to the room we had (#20)

have laundry - washer and dryer but 25 usd for unlimited load, found it a tad expensive

had the standard room which is located by the laundry room and the kitchen

the staff took care of everything we needed, including doing our laundry

also, they charge a very high price to do the laundry, i would recommend going a few steps down the street to

the food is tasty and varied and there is an excellent laundry service

laundry is done by each item rather than weight - so not great for large amounts of washing

had an issue with getting my laundry done and it was not done on time and they still charged me and did not say

laundry

for such kind of place you expect good food but it is not tasty :( recommend to work on kitchen

15 walk to city, no fridge, stains after laundry service

there is a laundry service and the place is quiet and peaceful

came everyday and even did our laundry

is had facing the pond (which is great) but with your back to a cross-fit gym, with very noisy and annoying

quiet and nice scenery with the little spring passing by, space for the kids to run, the pool is nice my boys

the bar at the 3th floor is great, good music and food and very nice view

is in the middle of the city center, which means is busy in the street and there is no parking space in front

location is good. the price i paid was value for money. wifi was decent.

breakfast pet friendly walking distance to la fortuna downtown

the breakfast was great! the view of the volcano was amazing!! super friendly staff!

dispenser , would again expect slightly higher standard such as shampoo also to be included -no laundry service

was great-breakfast was delightful, -they cleaned our rooms and did laundry

ladies who served breakfast were friendly, they served a nice breakfast or helped us with some laundry, but

the breakfast is good, and the view of arenal is spectacular

outdoor porch was set up with kitchen which was stocked with coffee, but don't leave food out since there are

our laundry was not returned and we had to ask for it

just use the laundry service that the hotel offers

the wifi was a bit slow but it was always working and therefore was fine

great pool with swim up bar and lounge area

and the kitchen was poorly stocked, without washing products, and we never had the dishes returned or

would've been nice to have a guest laundry facility at the property.

the grounds had character and were casual and the pool nice to swim in after sightseeing

breakfast buffet

the pool was very nice

gardens, kids loved the pool, very good breakfast, easy 5 minute walk to town, helped us arrange tour to chocolate

on arrival we were able to get our room with an early check in at noon

flowers and plants and the restaurant patio was a great place to sit and relax while enjoying breakfast or dinner

great pool

turned up for breakfast long before it was meant to finish but they had ran out of a lot of items so it wasn't

really cool modern touches like having wifi so strong for streaming, they don't even need tvs in the rooms