laundry room, ice machine was very beat up and outdated did not feel clean in that area

laundry room needs work

my son liked the pool a lot

breakfast could use some improvement

wifi was non existent and no at&t signal in the area

the pool was closed

breakfast was good. when i tried dispensing the waffle batter it was pretty slow.

also, the pool was not heated and very cold

lots of parking

it was very nice, my granddaughter loved it, especially with the pool inside

room, since it was directly over the pool had a musty/mildew smell

the indoor pool, pleasant staff, and clean facilities were the highlights

location and breakfast.

the breakfast.

clean, friendly, easy to get to and everything worked. good breakfast.

nice, beds comfortable, decent breakfast

room was clean, plenty of choices for breakfast, staff were friendly

breakfast is a mirror of marriott's breakfast that you'll find in residence inns and fairfield by

perfect room for a night. everything worked great, was clean, and the breakfast is great.

breakfast was tasty and the location is great

i like that it has a pool - needed that badly after a long day in the heat

the door to the laundry room from the office was always open and looked messy

clothes were locked in the laundry room and i couldn t get them until the maintenance guy came 2 days

i also think it s absurd i have to take my own towels in a laundry basket down to the front desk to get new

ample parking laundry facilities clean and working full size refrigerator everything

the price and laundry facilities

pool not in use, no room service for 2 days, had to unplug the mini fridge, so noisy, chairs broken

the pool is closed by department health and safety

i did call the front desk to check for another room but of course she said it wasnt anymore smoking rooms

in the room, fridge wasn't cleaned, i basically had to clean everything upon entering the room, pet hair was

the only good thing about this place is that the parking lot was well lit.

but was out next to hotel laundry room with people walking in and out and talking

breakfast

great free breakfast

great stay for a business trip. staff , room , and breakfast was the best.

outside pool

need more parking space

great location. comfortable room easy parking yummy waffles

the breakfast was great

the best continental breakfast i ever had, hands down

parking lot seemed a little scary at night

laundry room appeared dirty

i had a few things i needed to wash so i was going to use their laundry room

and the hotel in general - its attentive staff - the appearance of the lobby and outside area - laundry room

laundry on forth floor was out of order.

the beds were not comfortable, walking by the laundry room you could just see the dirt everywhere on the floor

my kids were sooo scared we all slept in one bed

wifi was slow for sure. this would be the only negative thing i could say about our stay!!!

the food at the breakfast buffet was more like room temperature instead of hot.

breakfast on 6/28 the pool was clean and the grounds were well kept

kids loved the pool

the gym was extremely clean and provided the necessary equipment.

rooms were large and comfy, breakfast was hot & fresh and the hotel was at or near capacity every night

breakfast was decent for hot continental breakfast

very clean,nice staff,excellent breakfast.

natural pool

even the cost for laundry was low

it was clean and the restaurant and bar staff was great

nice hotel!free parking!tesla supercharger!

the fitness room is nice but a little too small.

parking was crowded

no wifi. poor tissues and tp.balcony with no chairs. coffee pot was poor quality.

that the bar was closed on sunday

the gym was clean and had a reasonable amount and variety of equipment

construction caused there to be little to no parking!

the pool was a nice refresher after a long drive and the beds were comfy

enough wash clothes and towels, laundry facilities only 1 washer and dryer for guest, the room was extremly

and the parking lot well lit

pool area needed attention

clean, well lit parking, friendly staff, good breakfast,

the breakfast area was inviting and the offerings were very good (especially the cinnamon buns

it s cashless so when trying to do laundry i couldn t get quarters.

close to all major hwys and plenty of free parking

also the dumpster in the back parking lot needs to be removed

that the pool was closed, we had no microwave and the fridge didn't work well

parking and lobby area decent

like the smell you get when you put wet laundry in the dryer and forget to turn it on

the laundry room was not clean

the washers and dryer were broken, had to drive down the street to use the laundry mat.

there was a wooden style playground company adjacent to the hotel parking lot, and our 4yo was very disappointed

the pool area was quiet and relaxing, as well

pet fee is $50

i can't wait for the renovations to take place and come back hope they spend the pool

quiet small gym, very clean room, kind staff

nice all around. good breakfast.

great place for you and your pet

they had laundry facilities on site which was great if you're staying more than two or three days

the laundry facility was not working and we were not aware

the room and bathroom, carpet is damaged, bathroom had a twist tie on the floor, no dry cleaning/laundry bag in

the laundry room also not clean

laundry facility did not work properly and

free wifi friendly staff clean and smelled like fresh laundry soap throughout facility even when u walk through

we needed to do laundry, but the drier didn't work, so we needed to dry clothes in our car because the smell

breakfast area is combined with the laundry area

wifi was very hard to sign in and was slow and intermittent

very dingy looking and room service was slow

new breakfast area

there was a very strong weed smell in the laundry room and on our floor

kitchen staff was super nice

no grits, sausage, biscuits or cheese @ breakfast

parking was kinda hard to find a spot late of a evening but it worked out

shade did not stop parking lights shining through at night

bed good, low water pressure, laundry good,

not a lot of parking

though we still had to pay the unexpected $75 pet fee

overnight stay, beds was comfortable, room was clean, breakfast was good. staff was friendly.

smelled like marijuana and lysol and we were charged $75 for a small dog, despite this being a pet friendly

laundry room accessible to all the floors

the person who did the cooking was also helping out with the laundry

the linens smelled funny. everything looked clean - maybe just the chemicals used for laundry?

the pool is outside. thx u

pet friendly beautiful decor nice swimming pool even though it was raining

comfy beds, friendly staff, nice room with kitchenette, pool was open

went down to the pool and it was closed 45 minutes early

the pool, the outdoor chess board.

the bathroom was too small and they need a bar .

pool was not clean it looked worse than a dirty bathtub

no breakfast until 7

was non smoking, when entering room smelled like smoke,i had my 92 year old mother with me, i went to front

breakfast offered

i didn't know they had breakfast no one told us

breakfast leaves alot to desire

laundry out of order

the swimming pool that's all i liked

parking right outside the room

figured i was good parking wise as there was a handicapped spot in front of my room, i parked next to it only

parking was efficient

the pool was lovely as well

clean, spacious room with kitchenette! very comfortable!

the room was big and clean, so good with a little kitchen area where we could prepere some sandwiches

like the idea of the soap and shampoo in the shower and that kitchen utensils are available to use inside the

location was perfect, staff friendly, room was exceptionally spacious and comfortable, hot breakfast was great

we had to wait until the next day for laundry

good breakfast, clean comfortable room, and easy access when with a pet.

bed was very comfortable. wifi reception was excellent.

breakfast

prefer being able to park in the back parking lot of shoney s restaurant, rather than the back side of the

was a little lacking, i m not a smoker and only available room was smoking, just luck of the

the bed was very comfortable and the free breakfast was a nice perk.

none of the photos online match the rooms even the pool photo is wrong

the hot breakfast on property was very good

the breakfast was

the laundry facilities needed to cleaned pretty badly

also, i love that there is a laundry facility so i can wash my scrubs and other clothes

on site laundry is great, but you need a to have some type of coin machine to change dollar bills into

location of the room was right next to the side door and the laundry

husband had trouble with his walker from the handicap parking spot

parking lot was difficult to get to

wifi was so-so

pool & breakfast area were great

pet friendly. great location for my purposes. comfortable room. good b fast.

the front desk was helpful and nice, and best of all my pet was welcome w/ no deposit

there was not laundry facility at the hotel. the room was a little small.

i liked the location, only 3 floors nice,laundry, housekeeping, rooms were good.

i also liked that there was a laundry room right on the same floor

wifi signal was awful- couldn't watch hulu on my ipad, which was necessary because the channel

very clean good breakfast nice staff.

the laundry facility

rooms were not clean the sheets was not as advertised laundry fresh, the carpet on the floor that i stayed out

one wash cloth and there was three people, no trash bags in the cans, no bags for dirty laundry, good thing we

room was very nice, bed very comfy, delicious hot breakfast, and nice guest laundry

i didn't have my sheets r extra stuff for my room plus pool area was dirty

needs a guest laundry room

very uncomfortable bed- small room- very weak wifi signal - no laundry service

wifi was terrible

breakfast was not very good

parking lot was rather dim and felt a little unsafe.

that we could do our laundry before we left

laundry

did not need laundry but facilities appears good

it's free to do laundry which was nice. staff was friendly. good location, pet friendly

laundry facilities free to use

and the ladies who cleans the rooms and the laundry

t wash that set specifically and i m like that s nasty period cause u suppose to wash all laundry and they

2020 and to top it off, the front desk refused to change 2 dollar bills so we could do a load of laundry

i counted 4, so there were probably more the laundry machines do not work properly either

the bed was nice and comfortable, i enjoyed the spa as well. the breakfast was very delicious.

the time stayed was great and there was a laundry room.

no laundry detergent

i had forgotten to wrap the kids books

kids loved the pool i loved comfy beds and the continental breakfast had great choices

the only bad thing i can say was the pool was closed part of the stay for maintenance, but other than that i

the pool can be really nice, specially during the heat months

the pool area

the bar area was nice

gym was terrible with very little equipment, no towels, no disinfectant wipes

the open space, the available bar and restaurant, and the pillows.

box breakfast due to covid but it was ok

everything was great i never used the wifi

pool was never open during our entire stay

were unaware of the pool being closed which was very disappointing being 90 plus degrees out

wonderful staff, room was exactly as described. loved having the mini kitchenette.

(a few other bonuses- they had a laundry facility which was helpful to wash our masks and refresh for the rest

not necessarily i didn t like but a part of the wish list would have been to have had plastic laundry bags

breakfast was excellent. room was very clean. loved the bar

no pool, which i knew when i booked the hotel

carpet in rooms needed cleaning. odd smell in hallway, no pool

with local caramel popcorn, continental breakfast, free parking, in-room coffee service, free wifi and internet

desk didn t tell us about breakfast so we missed it.

staff, nice welcome cocktail and yummy breakfast especially the quiche

happy hour and breakfast were a teally nice touch

great breakfast. excellent pastries and quiches. some fresh fruit would have been mice.

the bar and staff were amazing

there is a bar, snacks and even a gym at the bottom

comfortable bed and bar down stairs,friendly staff

clean hotel, friendly staff, great bar in hotel

it s a little far from convention center to walk and i was taking the bar and wanted to walk

won for the south carolina game cocks great however respect i did not need to see there dirty laundry in front

pool could have been better maintained

the hotel is in sections and we had to take 3 elevators and walk thru indoor pool area to from parking garage

beautiful building, lovely bar and restaurant.

gym

like the laundry chute, ice machine and housekeeping closet

nice vault bar for weary travelers

room service would have been nice, but otherwise it was a very nice trip!

room service was not available

rooftop bar and vault bar room service is a plus

location, breakfast, weight room , laundry room.

there were tons of options! my kids loved it!

3 adults and 3 kids we also had to ask for the sheets and blankets for the pull out sofa

but y'all provided a place to stay that was relaxing access to wifi, tv, pool, gym for our kids and hot water

the breakfast was very good

this is not me complaining, but we could hear the elevator button dinging and also sounded like laundry was

piped in ambient music throughout - must be what the kids are listening

great comfortable space nice gym and bar scene. fun night life

didn t like that it was pet friendly

this hotel is very pet friendly

the free wifi worked well in the room

no bar other than ruth chris steakhouse and closed at 9pm during the week and 11:00 on weekends.

all are great, cleaniness, hotel staff, valet parking, lovely pool area, comfy beds

not being able to have drinks at the pool from the bar.

they had a heated outdoor pool, with extended hours to swim

but i saw the housekeeper at the door of a room she was cleaning and i did not see any large laundry bag to

the kitchen staff was very rude

know it was a pet friendly hotel, but there was just too many dogs in one hotel all over the lobby

had a pool but no gym

staff extremely helpful. very clean. convenience of a bar to have a night cap.

young ladies in laundry nice attentive to our needs

the hotel has a nice pool, free of charge laundry room, and social meetings with refreshments several days a

laundry facility was quite dirty and some machines weren't working

also the laundry facilities were a good surprise

free laundry facilities, decent breakfast and great happy hour!

location, clean, great staff, and breakfast

the room had a strong pet oder.

fantastic service and super breakfast

the food and pool are great. front desk staff friendly!

the pool and breakfast were great.

we liked the low floor and the location of the hotel. we also liked the laundry facilities.

excellent location, convenient shuttle

nice pool and common areas

shuttle service in the afternoon to convention center or other areas

clean -ok gym. people nice.

laundry services weren't there like said online

felt a little sketchy. but the parking lot was lit up like daylight.

bugs, dirty pillow cases, roach traps with roaches on them, bad area (two thugs in the parking lot fighting)

hanging out in parking lot

sketchy people doing drug deals in the parking lot and im pretty sure there was a prostitute hanging out in the

laundry facilities were to small

was missing sheets/blanket/bedding for pull-out couch and pen/pad of paper and laundry bag for room and lotion

the bar is fantastic mostly because if 3 dollar top shelf thursday and the bartender jace

location, queen suite with the trundle bed for kids, breakfast bar.

i wished the bar stayed open later. that is all.

pool was closed. no laundry facilities

only problem i had i believe i was next to the laundry room you can hear noise in the room

room was definitely non-smoking; no odor at all. room was mainly very nice and clean.

non smoking room smelled of smoke. insisted on switching rooms.

parking was a bit unsecured

laundry services were convenient and perfect for us

location was great, room was wonderful. free laundrybwas awesome

i wish the pool area was open

tv viewing with dvd player in bedroom and sitting area with a full kitchen, cooking accessories and kitchen

- near to shopping, dining, sights room is spacious plenty parking nice and patient

first time staying with fur baby and the room and pet area was very accommodating and well kept

comfortable, staff helped me change rooms to a quiet area. used the gym.

no pool & the gym a/c didn t work.

wish there were restaurants not downtown columbia- required paid parking garage

only reserve pet friendly hotels with no charge

service staff was nice, laundry room was very helpful

staff was helpful. laundry facilities was clean.

friendly front desk staff, && even the night laundry girl arw all amazing

did laundry and had my gym bag stolen from the laundry room. staff didnt seem to care.

the parking lot area was filled with trash

garage piled up in all 4 corners of the hotel along with a bag of garbage out by the laundry

only thing about the hotel is the laundry and vending machine prices are high (for a family that is using the

laundry facilities and staff are great, if we had any issue they fixed it right away!

women smoking marijuana in the laundry facilities the scent wafted into our room although every door and window

self-laundry facilty a bonus

get to make your own waffles at breakfast

very good staff , clean property. outside parking lot clean . room clean and nice .

is a pet friendly facility which is fine but there appeared to be a fairly fresh pet yellow stain right

were a few sketchy characters out in the parking lot

pet friendly, clean, decent price, convenient to i 20. full breakfast.

had 3 washers 3 dryers guest laundry none of them worked

loud music cars spinning out in parking lot bed covers burned up bed uncomfortable and had wood around it very

great, bathroom not that clean, sheets dirty,price great,tv great, did not have time to use wifi

did not have breakfast.

the parking was ample and the staff was friendly

about everything on the property was out of order, the ice machine, the laundry, the pool

the laundry facilities were reasonably priced

i did not like that the ice machine broke and that the laundry area was very scary and unusable

no washing machine or dryers in laundry room - removed due to theft

huge rooms, very friendly staff, laundry room, and the balconies!

the best breakfast and the girl went above and beyond, the set up was clean the helpers in the kitchen was

hotel, staff super friendly and accommodating, the pool and patio area is beautiful

clean and comfortable room, professional staff and good breakfast.

it was more than i expected. very good selections. kitchen staff was very friendly.

it is pet friendly hotel

laundry facilities didn t open until 10am. should be earlier

the laundry facility did not work

they had guest laundry services available which came in handy for me

laundry out of order

great place to stay. private large rooms. laundry room heated pool large breakfast room

machines hotel staff was friendly parking bedding was clean plastic bag in the closet for dirty laundry

helping me exchange coins for laundry

the kitchen was disgusting and no to substandard food

when came down for breakfast all the food was gone and the kitchen staff had already clean the lobby area at

rooms were clean. breakfast was very nice. great amount of parking.

laundry room and gym were available

i love that they have laundry capability in the hotel

i was given money for the laundry facilities

pool, laundry room

pool, laundry room, and fitness center were all closed.

great location and nice hot breakfast!

breakfast was amazing and the beds were a piece of heaven!

i wanted the indoor pool, so that's why i chose it but didn't even use it

well lit parking lot, very nice staff, clean

like the location and that there was plenty of parking spaces in front of the hotel