an indoor pool beware it is not heated - and freezing cold

i like the bar and restaurant

issues with aircon and wifi

while it was mostly clean, the kitchen and breakfast area were not.

not enough staff and bar closed too early

there is a nice gym

we didn t need kitchen howverr nothing was provided other than a few butter

nice room with all needed, gym, breakfast

great service. quick check in and out. great breakfast variety.

it had plenty of space in our room for our large family, an indoor pool for the kids to be occupied and stress

(a few other bonuses- they had a laundry facility which was helpful to wash our masks and refresh for the rest

not necessarily i didn t like but a part of the wish list would have been to have had plastic laundry bags

our family of five and our pet were all very comfortable and welcomed

it's pet friendly

i love that its pet friendly!

it was across the street up two levels and it was raining at night with kids

chicken biscuit breakfast was delicious and the staff was super friendly

happy hour and breakfast were a teally nice touch

with local caramel popcorn, continental breakfast, free parking, in-room coffee service, free wifi and internet

staff, nice welcome cocktail and yummy breakfast especially the quiche

clean, good wifi signal

the bar and staff were amazing

employee olivia mickens was amazing!! beds were very comfortable and bar was cozy.

it s a little far from convention center to walk and i was taking the bar and wanted to walk

the staff at the bar and front desk were super friendly and helpful

won for the south carolina game cocks great however respect i did not need to see there dirty laundry in front

the children in our group enjoyed the gorgeous pool while we got settled in our room

pool did not work; no blue tooth for exercise machines - aux cords needed to connect to the

the hotel is in sections and we had to take 3 elevators and walk thru indoor pool area to from parking garage

the bar and restaurant was open, but covid still rules at some locations

like the laundry chute, ice machine and housekeeping closet

rooftop bar and vault bar room service is a plus

wifi very bad in room

also the bar closed early

the rooftop bar could have had a wider selection of beers and wine.

location, breakfast, weight room , laundry room.

pool and the rooms and the layout of the hotel was all good parking was mostly sufficient it was a

property was nice, great location, front desk clerk was very nice, breakfast was good!

the best was the breakfast!!! the room was modern and very clean.

there were tons of options! my kids loved it!

this is not me complaining, but we could hear the elevator button dinging and also sounded like laundry was

the hotel is situated amongst everything. the downstairs bar is excellent.

loves the non- smoking rule especially at outside bar area as i have asthma

great comfortable space nice gym and bar scene. fun night life

traveling with a pet often is challenging as many hotel pet fees are unseemly high

it s convenient to everything around usc. facilities are clean and the pool is great.

everything about the property is nice. pool bar restaurant is really nice

they had a heated outdoor pool, with extended hours to swim

breakfast as room service based on an order tag in the room but the amounts weren't clear and what appeared to

) room service menu in room (scanner works but difficult for me to see entire menu & share with

but i saw the housekeeper at the door of a room she was cleaning and i did not see any large laundry bag to

they even kept the kitchen open to make sure that i had something to eat when all of the local restaurants had

i like that you can bring a pet which is super convenient

know it was a pet friendly hotel, but there was just too many dogs in one hotel all over the lobby

access to west columbia, access to downtown, nice staff, pet friendly

breakfast had great options

we loved it and the breakfast was

great breakfast, friendly staff

breakfast very good, nice variety

the pool and breakfast were great.

we liked the low floor and the location of the hotel. we also liked the laundry facilities.

didn't have chance to enjoy breakfast but on my next go around i will do that

food at the bar was great, some of the best quesadillas i ve ever had.

plus i loved the fact that they had a shuttle service that drops

complementary shuttle took 45 minutes to pick us up in the rain because he couldn t find us.

room was dirty had last guest dirty laundry

clean,staff was wonderful ,free laundry area

bed, free laundry, free breakfast and dinner during week

laundry facility was quite dirty and some machines weren't working

didn't have to pay to do laundry

was missing sheets/blanket/bedding for pull-out couch and pen/pad of paper and laundry bag for room and lotion

laundry facilities were to small

when we are trying to(family)leave out for our daughter high school graduation walking up to our kids asking

even though this hotel seems to be geared towards corporate travel, the kids very much enjoyed it

i didn't like that hotel didn't have a pool.

laundry out of order

got a non smoking room and it smelled like straight up cigarette, the room didn t feel clean

liked that i finally got to swim in a pool

has all appliances , good parking lot close to your room

they don't separate the smoking and non smoking and pet and non pet rooms

first time staying with fur baby and the room and pet area was very accommodating and well kept

pets staying there especially when they are wet from the rain.

comfortable, staff helped me change rooms to a quiet area. used the gym.

less than capable wifi. fire alarm at 1am

no pool & the gym a/c didn t work.

did laundry and had my gym bag stolen from the laundry room. staff didnt seem to care.

service staff was nice, laundry room was very helpful

friendly front desk staff, && even the night laundry girl arw all amazing

staff was helpful. laundry facilities was clean.

crack in shower wall caused leak to unit below- but shower worked well there was questionable parking lot activity

laundry services were convenient and perfect for us

location was great, room was wonderful. free laundrybwas awesome

we bought clorox to clean it, pet owners or someone should be mandated to clean pet poop from parking area

excellent breakfast excellent kitchen staff cleanliness a+

the free breakfast was very lackluster, but i am the only one that rises early so it was not a deal breaker

women smoking marijuana in the laundry facilities the scent wafted into our room although every door and window

only thing about the hotel is the laundry and vending machine prices are high (for a family that is using the

laundry facilities and staff are great, if we had any issue they fixed it right away!

our room is right next the laundry room

garage piled up in all 4 corners of the hotel along with a bag of garbage out by the laundry

laundry services weren't there like said online

felt a little sketchy. but the parking lot was lit up like daylight.

sketchy people doing drug deals in the parking lot and im pretty sure there was a prostitute hanging out in the

free wifi, but we did not use

noticed people sitting in there vehicles in the parking lot - drugs

pool was closed. no laundry facilities

only problem i had i believe i was next to the laundry room you can hear noise in the room

nice (cold) breakfast with diy waffles

the breakfast was good, the furniture had been just replaced

the breakfast was great and the staff friendly

we did not eat breakfast there but the lobby area was nice and the breakfast looked decent

the parking was a problem on the right side of the hotel

none of the photos online match the rooms even the pool photo is wrong

the breakfast was excellent i would recommend this hotel to others visiting fort jackson

wifi system is really bad

one wash cloth and there was three people, no trash bags in the cans, no bags for dirty laundry, good thing we

room was very nice, bed very comfy, delicious hot breakfast, and nice guest laundry

the laundry facility

rooms were not clean the sheets was not as advertised laundry fresh, the carpet on the floor that i stayed out

parking fee we were not told about

very uncomfortable bed- small room- very weak wifi signal - no laundry service

needs a guest laundry room

wifi

wifi connection was not strong

i had booked this place because i wanted a pool. and when we got there the pool was shut down.

on site laundry is great, but you need a to have some type of coin machine to change dollar bills into

location of the room was right next to the side door and the laundry

also, i love that there is a laundry facility so i can wash my scrubs and other clothes

the laundry facilities needed to cleaned pretty badly

pool could be open a little earlier

we also loved the free breakfast with plenty of tables and space to enjoy

everything was great, breakfast was awesome and the employees were very nice.

the bathroom was too small and they need a bar .

would be nice to have an indoor pool

nice property. room was clean, good hot breakfast. great location.

2020 and to top it off, the front desk refused to change 2 dollar bills so we could do a load of laundry

t wash that set specifically and i m like that s nasty period cause u suppose to wash all laundry and they

i counted 4, so there were probably more the laundry machines do not work properly either

and the ladies who cleans the rooms and the laundry

checking in we were told the pool hot tub and gym were closed which was the main reason we chose the hotel then

the linens smelled funny. everything looked clean - maybe just the chemicals used for laundry?

the person who did the cooking was also helping out with the laundry

laundry room accessible to all the floors

could use more seating around pool.

it was still hot out but the pool was closed..

location, clean, good continental breakfast, friendly staff, plenty of convenient parking

breakfast was good, hot and enough.

the pool area

pet friendly. great location for my purposes. comfortable room. good b fast.

the wifi was horrible

the time stayed was great and there was a laundry room.

no laundry detergent

some one had a party and had to park in another parking lot

nice room; clean hotel; great breakfast; friendly staff

leaving no alternative for the kids to have anything to drink

has a great location, good parking, and a multipurpose lobby for working, eating, and drinking coffee

the elevator was shaky , and i had to pay for wifi but it was included in my room.

like the idea of the soap and shampoo in the shower and that kitchen utensils are available to use inside the

hotel is behind a dunkin' donuts -the pool was out of service and also in the parking lot

the breakfast was somewhat limited due to covid19, but pretty good.

we had to wait until the next day for laundry

gym and pool were not functional throughout the entire stay

room is pet friendly

the hotel was clean, comfortable, smell fresh, the pool area was great also

just glad i didn't bring the family and pay for pet boarding as originally planned

bed good, low water pressure, laundry good,

smelled like marijuana and lysol and we were charged $75 for a small dog, despite this being a pet friendly

pool, exercise room

i thought the pet charge was exorbitant

overnight stay, beds was comfortable, room was clean, breakfast was good. staff was friendly.

there was a very strong weed smell in the laundry room and on our floor

the advertisement said free breakfast but i was not free.

cooked breakfast the rooms were very spacious clean easy location on and off highway for where i was

i wish breakfast was included.

i liked the pull out couch being in the room. also the breakfast was nice.

breakfast area is combined with the laundry area

we needed to do laundry, but the drier didn't work, so we needed to dry clothes in our car because the smell

there's not enough handicap parking at the front door.

breakfast was great

there were drunk dudes peeing next to the dumpster in the parking lot when we pulled up

free wifi friendly staff clean and smelled like fresh laundry soap throughout facility even when u walk through

also, people, please -- if you say your service dog is with you but youre lying about your pet, its obvious

decent variety for breakfast. room clean and nice . front desk clerk knowledgeable and helpful .

the staff was absolutely amazing. parking was convenient.

get to make your own waffles at breakfast

you had to weave through construction going on in the parking lot

the room and bathroom, carpet is damaged, bathroom had a twist tie on the floor, no dry cleaning/laundry bag in

they had laundry facilities on site which was great if you're staying more than two or three days

the laundry facility was not working and we were not aware

the laundry room also not clean

laundry facility did not work properly and

we even had our two dogs and had no issues, very pet friendly

location, comfortable bed, love rooms with microwave and refrigerator, great hot breakfast and friendly staff

pool was empty and not useable which was one of the main reasons we picked this location

standard issue interstate hotel. pet friendly

really appreciated the care that gigi and pete took of us at breakfast

laundry

laundry facilities free to use

free laundry

it's free to do laundry which was nice. staff was friendly. good location, pet friendly

also, free laundry room

i liked the location, only 3 floors nice,laundry, housekeeping, rooms were good.

i also liked that there was a laundry room right on the same floor

there was not laundry facility at the hotel. the room was a little small.

it was ok. wifi is free with password

i thought the breakfast was a lil more food range. like eggs and beacon.

it s cashless so when trying to do laundry i couldn t get quarters.

cleanliness and parking

the pool

rooms were super clean the air conditioner was okay it was rust around the shower curtain on the bar where it

no breakfast, no microwaves in the rooms and the pool was close for renovations.

like the smell you get when you put wet laundry in the dryer and forget to turn it on

the laundry room was not clean

the washers and dryer were broken, had to drive down the street to use the laundry mat.

high pet fee. one part of room rental agreement said $20 but they charged me $25.

the parking lot is disgusting

about everything on the property was out of order, the ice machine, the laundry, the pool

i did not like that the ice machine broke and that the laundry area was very scary and unusable

pillows were nasty front desk said she d bring some she had to go to laundry room

laundry facility gutted

no washing machine or dryers in laundry room - removed due to theft

enough wash clothes and towels, laundry facilities only 1 washer and dryer for guest, the room was extremly

the second room we got there was kids (teenage 16-above) knocking on doors thinking that our room was their

late check out and very close to i-77

in for breakfast but had some fresh bake cookies that was excellent

about midnight there was a group of kids running up and down the hallway

the time frame was different online then what they tell you in person no washer and dryer to wash laundry

did not like breakfast omelette. it was terrible. didn t care for sausage either.

is a pet friendly hotel

great breakfast, nice people!

location. staff. breakfast bar. welcome on tv when i entered the room.

tried to use the laundry room one person took up all of the washers after walking all over the hotel to find

was a very nice place really enjoyed it and we had our own kitchen so we didn't have to do

staff was very nice and the breakfast was hands down the best i've ever had a a hotel

parking

breakfast was amazing, the room was so comfortable, and we slept so great (the bed was like a

to ask for one, but they had none and asked me (very pleasantly and apologized) to stop by the laundry room and

nothing on my hair a took 30 dollars from my deposit i ask to show me not the pillow case in the laundry don't

pool was not open, which is why we booked this location. breakfast was not available either.

parking outside your room

the room with my debit card, i was given the keys to room 202 once i took my belongings and my pet dog upstairs

breakfast should last longer

activity in the parking lot starting when i checked in around 5:00pm thru the night

no real breakfast just coffee

there was parking right in front of your room

that the pool wasn t opened.

the only good thing about my stay was laundry ladies making sure i got a clean replacement of covers and towels

also the laundry room is horrible

parking area and outside walkways strewn with dirt and cigarette butts

every piece of equipment in the fitness room is broken

breakfast ended at 9 am.check out is 11. outdated television set.

over priced and the cookies well speaks for themselves all though i didn't use i think the free laundry is

they said laundry was not done and they were washing them up

breakfast should be included. even if it's small it should be included.

my kids loved the pool

the downstairs bar and restaurant.

kids in the room above my running around until midnight

parking

i didn't use the gym but there's a lot of equipment

the pool lounge area was to die for

room location next to parking , easy to deal with luggage

it was a nice free breakfast but it could be better

i like the complimentary netflix and streaming service. the availability of the gym and pool.

the kitchen area in room

real scrambled eggs, waffles, bacon, sausage for breakfast would make this hotel perfect

pool was small and outside.

kids loved it

clean rooms. comfortable parking.

didn't like that the pool was so small

the exercise facilities were very nice and the pool looked like it would have been fun if i had more time

very very small pool and disappointed breakfast not complimentary for the price we paid.

even the cost for laundry was low

parking situation is strange

parking was crowded

desk and bar staff were exceptionally courteous and efficient

was able to do an early check in and late check out with ease which was helpful on my trip

big parking lot

she has to be the most memorable experience because she made doing laundry and absolutely fun experience

there was parking and no bugs.

it says free wifi but they didn t provide the password 2

room labeled non-smoking reeked of cigarettes

spent all that time remodeling the whole hotel in your car gets a flat from the potholes in the parking lot and

coin laundry on site for customer use

was so clean and very quiet pool was very clean just need a few lounge chairs but overall it was very relaxing

great location for bringing your pet while driving to florida

i didn t have breakfast and customer service was awesome

breakfast is good

the indoor pool was cold. laundry room was on 3rd floor.

the laundry on the second floor didn t dry clothes good but the staff helped me in the end

i specifically asked not to be by the laundry room, elevators and the exit signs

the lady in the laundry a gem as well

was in a room directly across from the elevator, and next to the laundry room

i wish they had a on site laundry room

breakfast was delicious and the bed was comfortable. shower pressure was great

like breakfast and variety

breakfast was limited on selection

could use full size pillows. breakfast could use some meat,and bagels,danish,eggs.

pet fees are high. 50$ per pet for each night.

pool wasn t open but we knew that was an possibility for it being later in the year

quiet room, good beds & linen, good breakfast, vending machines and gym, at a very reasonable price

pool was not the biggest and due to the location in relation to the property/building, it does not

enjoyed the pool

i had to wait till the next day, i had to complain and only then she left her post to go to the laundry room to

the dryer wasn't working so i had to go to a laundry mat to dry my clothes

parking areas well lighted

gas station in same parking lot, right off highway, shoney s nearby horrible reviews so i did not try it

only stay at red roof when i travel because of their pet policy

staff are drug addicts that can't read or write you hire your elderly parents to clean and do laundry to save

big room, full size refrigerator, microwave, covered exterior elevator, laundry facilities; convenience store

breakfast was really good as well

or could not get me a working tv, waited an hour for the desk clerk (watching videos) to open the pool, told me

breakfast ended a bit early. was told 11am but it everything was gone by 10am.

had 3 washers 3 dryers guest laundry none of them worked

the wifi couldn't be picked up because the signal was too weak

were drug dealers and prostitutes hanging in the parking lot and in the breeze ways all night

full breakfast

owner sending someone to my room about a smoking complaint when i don't smoke or drink at all

our room was on 3rd floor right next to laundry, it was sort of noisy

food available after breakfast, part time bar - bathroom plumbing needing fixing, needs carpet replaced in room

spacious room. excellent breakfast. only recommendation- enlarge gym.

great breakfast and perfect location to my destination

the hotel was hosting an event and it was difficult to find parking in the evening.

breakfast was great and the breakfast room was bright and cheerful

there was no inside pool or hot tub.

clean! i also loved the little gym

the breakfast was great. rooms spotless.

the current situation (covid-19) the complimentary breakfast was canceled (understandable)

it was understandable that they were late in the laundry but being notified at check in would have be great

i was given money for the laundry facilities

laundry room and gym were available

the laundry room was down

the pool and spa and the the laundry rooms was wonderful

helping me exchange coins for laundry

machines hotel staff was friendly parking bedding was clean plastic bag in the closet for dirty laundry

having some staffing issues, so room service runs a little late, but they're quick to apologize and make up for

more breakfast items like eggs toast etc

breakfast was just toast cereal and instant oatmeal the parking had no surveillance and the entrance to the

nice pool area with outdoor fireplace

it s clean and convenient. lots of parking near the entrance and it has character.

it was more than i expected. very good selections. kitchen staff was very friendly.

pool and patio were not used by myself but i wished i had time to enjoy both

large and clean rooms - convenient breakfast with decent variety - friendly staff - free parking and

the laundry facility did not work

laundry out of order

they had guest laundry services available which came in handy for me

great place to stay. private large rooms. laundry room heated pool large breakfast room

laundry facilities didn t open until 10am. should be earlier

description of the property states that there are laundry facilities and a pool, neither of of those are true

very loud noises outside of building woke wife and kids at 3:30 and 4:30 in the morning

tight parking lot

the parking lot is small

very clean hotel/ample parking. extremely nice rooms. close to nearby restaurants