the beds were not comfortable, walking by the laundry room you could just see the dirt everywhere on the floor

laundry room appeared dirty

laundry on forth floor was out of order.

and the hotel in general - its attentive staff - the appearance of the lobby and outside area - laundry room

i had a few things i needed to wash so i was going to use their laundry room

breakfast was awesome and the rooms are always clean and comfortable

clean hotel, very comfortable beds, awesome staff, good breakfast, spacious room.

wifi was slow for sure. this would be the only negative thing i could say about our stay!!!

no furniture allowed around the pool

small parking lot

the current situation (covid-19) the complimentary breakfast was canceled (understandable)

we like leaving early and so rarely have breakfast

the gym was extremely clean and provided the necessary equipment.

there was no inside pool or hot tub.

the breakfast was great. rooms spotless.

down vehicles in the parking area not enough lighting no staff on duty, not maintained stairs very rusty with

kitchenette had nothing in it

not in use, no room service for 2 days, had to unplug the mini fridge, so noisy, chairs broken

there were prostitutes and drug use in the parking lot

i did call the front desk to check for another room but of course she said it wasnt anymore smoking rooms

even the cost for laundry was low

i really enjoyed the lodge area and the bar downstairs

was able to do an early check in and late check out with ease which was helpful on my trip

the bar is a nice touch as well, a great gathering spot

construction made parking a little difficult to find and limited entrances into the hotel.

little fleas were on the carpet

the bar is amazing

of drunk people around the pool, fighting in the parking lot

i didn't use the gym but there's a lot of equipment

dirty pool pet smell in rooms expensive food & drink

tried to use the laundry room one person took up all of the washers after walking all over the hotel to find

having a private room and a kitchen.

the pool and hot tube were wonderful

very nice staff. breakfast was excellent very good variety

spent about 4 hours in the swimming pool, noticed one guest grilling a steak on the poolside gas grill

it s cashless so when trying to do laundry i couldn t get quarters.

no breakfast, no microwaves in the rooms and the pool was close for renovations.

advertised as having an outdoor pool but the pool was closed and was not going to be open for another 2 weeks

s a cute little gym and a small pool at this hotel

cleanliness and parking

enough wash clothes and towels, laundry facilities only 1 washer and dryer for guest, the room was extremly

in our room key pouch, we received a coupon for free appetizers at texas roadhouse and the wifi password

breakfast was very comprehensive, rooms were modern and clean

i really didn't get to stay long enough. the pool could have been inside. more..............

well lighted parking lot at night

the washers and dryer were broken, had to drive down the street to use the laundry mat.

like the smell you get when you put wet laundry in the dryer and forget to turn it on

the laundry room was not clean

i didn't like the parking lot

big trucks in the parking lot

quiet location and very pet friendly

charging hidden fees for pets

kids loved the pool, plenary if green space to walk our dog.

the bed had a weird stain on it, so i too sleep on top of covers, the wifi didn't work my whole stay, brought

the breakfast bar is outstanding

the laundry room also not clean

they had laundry facilities on site which was great if you're staying more than two or three days

the room and bathroom, carpet is damaged, bathroom had a twist tie on the floor, no dry cleaning/laundry bag in

laundry facility did not work properly and

the laundry facility was not working and we were not aware

we needed to do laundry, but the drier didn't work, so we needed to dry clothes in our car because the smell

breakfast area is combined with the laundry area

the remote for the tv was not working. the wifi was worthless.

parking lot very well

breakfast is good and look like they are still updating their breakfast menu so more good stuff is

bed good, low water pressure, laundry good,

the pool was closed and breakfast wasn't being served due to our current health issues.

room was huge, and although it was pet friendly, it was very clean and had no odor

breakfast was delicious

pool, exercise room

breakfast options

construction workers were working on the parking lot most of my time there

we also loved the free breakfast with plenty of tables and space to enjoy

loved having a mini kitchen in the room

room's phone did not work, the remote didn't work for the tv and on here it stated the pool was closed but was

there was a very strong weed smell in the laundry room and on our floor

parking was kinda hard to find a spot late of a evening but it worked out

the parking was kinda different, not much space in the front cause they get taken real quick, but there

the advertisement said free breakfast but i was not free.

i wish breakfast was included.

laundry room accessible to all the floors

the person who did the cooking was also helping out with the laundry

the linens smelled funny. everything looked clean - maybe just the chemicals used for laundry?

the staff, they have smoking rooms, its pet friendly and reasonably priced.

the breakfast was good. i liked that i could bring the dogs. the pet fee was reasonable.

free wifi friendly staff clean and smelled like fresh laundry soap throughout facility even when u walk through

laundry out of order

have a pet and need to park a van with car on fillet no backing or sharp turns

parking lot was very close to the rooms noisy

smoking room

liked that i finally got to swim in a pool

pool was in construction

small gym, pool closed

the small gym. wish there was a indoor pool. the wifi was very slow!

need more parking spaces.

friendly staff clean, comfortable rooms nice pool

but was out next to hotel laundry room with people walking in and out and talking

more options at breakfast.

breakfast was really good, nice clean area and plenty to

everything, location, price, room was clean, bed was comfortable and breakfast was great

renovated rooms and nice breakfast

i also think it s absurd i have to take my own towels in a laundry basket down to the front desk to get new

the price and laundry facilities

clothes were locked in the laundry room and i couldn t get them until the maintenance guy came 2 days

ample parking laundry facilities clean and working full size refrigerator everything

the door to the laundry room from the office was always open and looked messy

some fruits would have been nice for breakfast.

website said it had a pool, coffee maker in the room continental breakfast and none of this was available

breakfast leaves alot to desire

larger breakfast menu

small breakfast

laundry services weren't there like said online

back to hotel, parking my rental car, woman was taking photos of her car which i was parked next to

the presence of a couple of shady characters drinking a case of coronas out in the open in the parking lot -

locals who live there partied till 3 am in parking lot

bugs, dirty pillow cases, roach traps with roaches on them, bad area (two thugs in the parking lot fighting)

didn't have laundry facilities which would help out those who are there for a long stay

perhaps by laundry service

laundry room was beside our room and we were awakened very early both mornings to the laundry being

very clean, friendly staff, excellent breakfast!

the room was spacious and well designed. the beds were great. the best breakfast ever.

desk clerk was very friendly and professional, also the kitchen staff was polite & willing to assist with anything

nice outdoor pool for after move in ud83dude09 good breakfast with good amount of time 6-10 am when we were

the breakfast was great! clean rooms, friendly staff

everything. pet friendly. great place to walk dog. excellent hot breakfast

location is great- i love the walking trail and lake behind the hotel, and the very pet friendly atmosphere

only problem i had i believe i was next to the laundry room you can hear noise in the room

pool was closed. no laundry facilities

the wifi was

parking was a bit unsecured

more options at breakfast would be nice.

had 3 washers 3 dryers guest laundry none of them worked

breakfast was disappointing.

parking lot nasty

did not have breakfast.

a non-smoking room which was filled with stale smoke

they had guest laundry services available which came in handy for me

laundry out of order

great place to stay. private large rooms. laundry room heated pool large breakfast room

the laundry facility did not work

laundry facilities didn t open until 10am. should be earlier

november laundry facilities

wifi was horrible but i managed

i love the heated pool.

my son is special needs and he loves the pool, it s perfect for my little man

wifi and the lie about free continental breakfast juice and cereal free then she brings us a menu

it had a nice small kitchen area with a small cooktop, microwave, sink, dishwasher, and fridge

i slipped and fell in rocks next to our parking spot so wish it had been grass but i am ok except for a bruise

parking was limited due to painting the lines so one section was roped off

to the repairs to the other building there was a more than normal dust & debris in the parking area

clientele smoking pot inside and outside the parking lot

like the location and that there was plenty of parking spaces in front of the hotel

some reviews mentioned a pool, but there wasn t one, so maybe they got rid of it or something

hot breakfast

glass in parking lot from a car break in the day before during the day

parking, bigger vehicles like trucks & busses were taking up a lot of the parking in the front &

laundry all over the floor, trash and food everywhere, beds a mess, it was awful

there is also a workout room and laundry facilities onsite

free laundry, pool, great bathroom towels, ample room for my family and dog

the free 24hr laundry facility was a great plus

clean, organized, breakfast has many options, rec areas very clean, indoor pool very clean and not too much

helping me exchange coins for laundry

machines hotel staff was friendly parking bedding was clean plastic bag in the closet for dirty laundry

i liked the set up of the room. i loved the free breakfast.

was no furniture in the room except the bed and a spindle chair that looked like it came from a kitchen dinnette

parking lot is very small

i love that they have laundry capability in the hotel

pool, laundry room

everything was close pool,office, and laundry.

pool, laundry room, and fitness center were all closed.

the dryer was broken our entire stay and there were no laundry facilities close by

the rooms were extremely clean and spacious with all the amenities you will need, there is even a laundry room

loved the cleanliness as it is a pet friendly hotel! staff was excellent!

efficient staff, comfortable, spacious room, well equipped kitchenette and ample parking

we would have asked to switch rooms but didn t realize mattress was so bad until after the kids had fallen

staff was very helpful and cheerful, the room was comfy and large, the morning breakfast had a wonderful

description of the property states that there are laundry facilities and a pool, neither of of those are true

was a swimming pool but when i got there was no pool so i was very disappointed and so was my 3 kids you shouldnt

kids running and jumping on the bed

wish breakfast was a little longer because it was hard getting 6 kids ready for breakfast before

breakfast was good, a large selection. comfortable beds.

night it sounded like the laundry room was about to come through the walls and my $150 better be back in my

small parking lot

the bar area and outside set up

my room was perfect and i loved the outside area and the bar tender she was great

2x someone came in the room on me … there were kids running back and forth in the hall … the room needed

i did not like that the ice machine broke and that the laundry area was very scary and unusable

no washing machine or dryers in laundry room - removed due to theft

about everything on the property was out of order, the ice machine, the laundry, the pool

the laundry facility was also not available anymore either

pillows were nasty front desk said she d bring some she had to go to laundry room

aisle that was pet friendly smells like pets as soon as you walk down it

the staff was absolutely amazing. parking was convenient.

breakfast could of been a little better.

hard to get out of hotel parking lot due to traffic

decent variety for breakfast. room clean and nice . front desk clerk knowledgeable and helpful .

laundry services were convenient and perfect for us

location was great, room was wonderful. free laundrybwas awesome

my only complaint is that the indoor spa was very warm. heater possibly broken.

quite very clean and very professional and friendly staff and the breakfast is great even for my son who is a

the pool was down for maintenance and the gym !!!

staff, nice welcome cocktail and yummy breakfast especially the quiche

excellent breakfast

chicken biscuit breakfast was delicious and the staff was super friendly

would have been nice to have a secure wifi connection

it was across the street up two levels and it was raining at night with kids

the third day we had to take pool towels so we could shower

rooms were clean, breakfast was awesome.

we didn t need kitchen howverr nothing was provided other than a few butter

pool

great service. quick check in and out. great breakfast variety.

convenience of having restaurant pool parking all in one.

wifi did not work for me so i had to use my personal hotspot during the visit

location, parking, pool

it was great to see families gathering in the pool or at the barbecue's

while it was mostly clean, the kitchen and breakfast area were not.

won for the south carolina game cocks great however respect i did not need to see there dirty laundry in front

the lobby restaurant and bar give the appearance of luxury and comfort the actual rooms and hallways leading to

the hotel is in sections and we had to take 3 elevators and walk thru indoor pool area to from parking garage

didn't like how rude the bar staff was

the location, pool and gym

didn't like that the checkout desk was at the front door and i didn't like that the bar was at the front

employee olivia mickens was amazing!! beds were very comfortable and bar was cozy.

comfortable bed and bar down stairs,friendly staff

the staff at the bar and front desk were super friendly and helpful

clean hotel, friendly staff, great bar in hotel

parking lot kinda small

wish there were restaurants not downtown columbia- required paid parking garage

the entire hotel was so clean and the breakfast was delicious

parking

cleanness modern decor excellent and very friendly staff location free parking

like the laundry chute, ice machine and housekeeping closet

lovely room and enjoyed room service

the rooftop bar was very nice and convenient

rooftop bar and vault bar room service is a plus

room service food took too long to arrive

clean,staff was wonderful ,free laundry area

free laundry facilities, decent breakfast and great happy hour!

bed, free laundry, free breakfast and dinner during week

room was dirty had last guest dirty laundry

young ladies in laundry nice attentive to our needs

staff was helpful. laundry facilities was clean.

did laundry and had my gym bag stolen from the laundry room. staff didnt seem to care.

friendly front desk staff, && even the night laundry girl arw all amazing

service staff was nice, laundry room was very helpful

no entry door from the back parking lot

(a few other bonuses- they had a laundry facility which was helpful to wash our masks and refresh for the rest

not necessarily i didn t like but a part of the wish list would have been to have had plastic laundry bags

no pool, which i knew when i booked the hotel

great location. charming decor. nice little bar and restaurant. convenient parking

i wish it would've had a pool for my son to enjoy.

location, breakfast, weight room , laundry room.

the pool was nice and clean also

the pool and hobby area were big enough along with our room

the wifi frequently went off and i had to continually check that i was still connected.

loved the outdoor pool, spacious rooms, large and well furnished lobby, clean and efficient gym, comfy beds,

cars backed into the parking lots, left running, when within minutes parking lot was full of loiters

went online and ask for a smoking he gave me non smoke then the lie and say i asked for nonsmoking

i also enjoy taking a dip into the pool to refresh myself on hot days

we had parking right in front of our door

very dirty room, open drug transactions in parking lot, very scary place

a few approached me while i was doing laundry

good location. laundry available.

laundry facilities and staff are great, if we had any issue they fixed it right away!

self-laundry facilty a bonus

laundry facilities on site. kitchen facilities...closet space...park near room.

they said laundry was not done and they were washing them up

over priced and the cookies well speaks for themselves all though i didn't use i think the free laundry is

free wifi; the beds were comfortable; plenty of hot water; very fast elevators; plenty of parking; good location

i end up just staying in the room with my mother and kids

extra exorbitant charge for decent wifi need i say more

this is not me complaining, but we could hear the elevator button dinging and also sounded like laundry was

loves the non- smoking rule especially at outside bar area as i have asthma

great location and pet friendly!

the location, the room and bar was amazing.

constant issues with the wifi and connection to the internet.

but i saw the housekeeper at the door of a room she was cleaning and i did not see any large laundry bag to

the bar served a good selection of food and drink

breakfast was good! ac worked great, the gym was nice, the bed was super comfortable.

convenience to restaurants, pet friendly, pool being available.

indoor pool option, nice staff offered late checkout and early check in which was accommodating to our needs

breakfast was pretty good

great breakfast, friendly staff

breakfast had great options

friendly staff. comfortable bed. good hot breakfast.

i love the staff and location. the gym is good and parking is plentiful!

wifi was difficult to work with...

everything about the property is nice. pool bar restaurant is really nice

my granddaughter loved the pool and the bed

everything about the property is nice. pool bar restaurant is really nice

it s convenient to everything around usc. facilities are clean and the pool is great.

was missing sheets/blanket/bedding for pull-out couch and pen/pad of paper and laundry bag for room and lotion

laundry facilities were to small

everything met my expectations and beyond, even the breakfast was delicious

breakfast was very nice and a pleasant surprise over other hotels

it was right by the places we were busting with our kids

we liked the low floor and the location of the hotel. we also liked the laundry facilities.

we had dinner and breakfast the next day

nice pool and common areas

convient parking. facility is clean and welcoming. nice pool and patio

the place is very clean and they have pool ,parking garage so thats a plus

the time frame was different online then what they tell you in person no washer and dryer to wash laundry

staff clean room soft sheets good breakfast

is convenient to the airport and i chose this property due to the location and free airport shuttle

the airport shuttle was not available when it was time to go

the bed was comfortable and the hotel was in a good location plus plenty of parking

pool was small and outside.

had a kitchen

the pool wasn t clean

breakfast was not the best

th faucet in the kitchenette was so small, very hard to do dishes

the breakfast was excellent i would recommend this hotel to others visiting fort jackson

the pool closed at 8 and i wish it was open until 9pm.

the pool in particular is not much more than a hot tub tucked outside on the side of the building next

property was dirty from the rooms to the parking lot

the breakfast was

also, i love that there is a laundry facility so i can wash my scrubs and other clothes

the laundry facilities needed to cleaned pretty badly

on site laundry is great, but you need a to have some type of coin machine to change dollar bills into

location of the room was right next to the side door and the laundry

the free breakfast cinnamon rolls were delicious

like the idea of the soap and shampoo in the shower and that kitchen utensils are available to use inside the

room itself was excellent; the beds comfortable, the kitchen amenities more than expected

had a large breakfast selection and a duncan donuts literally in the same parking lot

pet friendly and nice accommodations!

pet fees , not pet friendly, 100$ fee for any pet , non refundable