could be more chairs near the pool, otherwise you just go from hot tub to the pool to the sauna

good food and reasonably priced. relaxing lounge and bar facilities

wifi was not great

wifi coverage spotty the weather

bistro food and breakfast lovely, beautiful gardens and adequate parking.

could be cleaner, laundry left in corridor, coffee not very nice at breakfast, i think i expected better for

very comfortable, excellent food and wine, liked separate bar and sitting room

nice hotel. nice decor. liked the bar a lot. great suite accommodation...super spacious.

best porridge at breakfast i have ever had in a hotel

breakfast brill

parking right by the entrance

the wifi

the staff took our order at the bar and then took us to our room, our drinks were waiting for us at the bar

wifi tv was a bit hit and miss

we found a spot in the pay and display carpark and had no issues with parking

is wifi, but only close to the reception area and just outside in the street

slightly tired decor and no wifi or phone signal in the room.

rooms small, can be noisy at the front, wifi poor

it was central and parking in the back.

lovely atmosphere in the bar with the open fire

wifi only available if you had a facebook, twitter or linkedin account, none of which i have

inn has an open fire in the main bar to greet you as you arrive, staff are friendly and able, the inn is set in

it wasn't busy so there must be been a problem in the kitchen but there was no explanation

we arrived to check in, the young lady behind the bar wasn't very welcoming, no smile, not much customer service

the restaurant was exceptionally well-appointed, and the bar staff provided insightful information regarding

delicious breakfast snd able to take harry the dog for a walk along the river near hotel

if travelling with a dog, the bar is ideal for dinner, and the staff there were also excellent

ideal for pet owners

hotel was very dog friendly with the exception of the restaurant however the bar also serves food

pets welcome in the room, and there are walks nearby

room was located near the staff quarters or laundry and on the ground floors so not much privacy

after the challenge, we had food serviced to our room and the next morning we were late for breakfast but nothing

probably done so the kitchen doesn t get overwhelmed - which is fair enough - but it bordered on feeling like

breakfast was fantastic

fantastic location, very friendly staff, excellent food and breakfast

would have preferred not to be woken at 6.45am by noise of laundry being collected!

room was amazing for the value and food was great, can t comment on the pool as we didn t get to have a dip

the gym and spa are very good the steak i had for dinner was exceptional !

daughter and i stayed overnight prior to a morning spa

hotel excellent value for money all of the staff were very nice and friendly the bar meals were great

free wifi a bonus

location is great for richmond town breakfast very good and tasty the room very nice and clean very friendly

breakfast was amazing

clean, comfortable decent size bed and ev chargers close by

breakfast was excellent

clean room, gorgeous bed, shower, bath, laundry service. food and drinks. all were brilliant.

breakfast was really good ,car parking easy ,nice room

right near everything and the rooms were perfect danny the bar manager was great with

hotel was in an excellent location. there was free parking provided.

of choice for breakfast, both hot and cold good wifi brilliant location for the centre of town nice bar downstairs

i love it when my bar staff has opinions about the food.

very comfortable lounge and bar area

it was very pet friendly and so nice to find such a nice place to stay

our room had tea making facilities, a nespresso coffee machine, tv, iron, hairdryer, etc, and the wifi was good

electric heating in the room was difficult to control. bar loos were in need of a revamp.

window next to laundry trollies so got woken up both mornings

was an awful smell in the reception area possibly from the drains or dirty laundry, which spoilt the

another issue was my laundry that was basically forgotten for a day

staff were all great, food was delicous, pool and facilities amazing and we will defo recommend and be back

the swimming pool was a hit with the kids too

brian, the owner, was very kind and generous with his time and allowed us to use the laundry facilities knowing

clean, comfortable bed and bedding! very accommodating for very early check in.

the kids had a great time and described the stay as a wonderful experience

seeing laundry being brought in thru the main doors in the morning

just the size of a the bed in the family room for older kids it was too small.

wifi was virtually non existent. car park is not well sign posted

wifi was very slow.

wifi throughout the entire hotel

room, good facilities including drying room/laundry service, close to hadrian s wall path, good food

very handy having the drying room for laundry and wet hiking shoes

the inn has a warm room which was very useful for drying our boots and socks, and offers a laundry service at

fantastic real ale & food/menu's; lovely toiletries provided, parking & wifi,

the breakfast fed us for the day

location for my needs, tricky to find and parking could be difficult but fantastic room, will be back

there was parking it was under trees

better or more parking signs to guide you up the small dodgy lane to the coach house, in the dark it would be

easy parking

adding a touch of light between the parking and the entrance will make the whole thing perfectly

scott in the bar looked after us really well

local beer on tap at the bar, wifi throughout

clean, well decorated. beautiful listed building with bar and restaurant on site.

parking

the breakfast was fabulous. lovely fresh fruit and yogurt. good quality food at breakfast.

staff at the laundry room outside the hotel were making a lot of noise at 07

the bar was homely and the fire was great as it was a little cold outside

wifi is good, parking is easy and visiting the observatory was very enjoyable

room, good bar, good breakfast, friendly staff, ev charging points in carpark (didn't use them)

friendly staff, great food, easy parking and clean, comfortable room

the chance to have laundry washed and a packed lunch made for a long walk the following day (pennine way) were

swimming pool and changing rooms need updating

friendly, welcoming and professional staff, comfy pet-friendly accommodation

evening meal nice and bar good.

dinner was exceptional, as was the breakfast

tv for a family room very small. food very expensive for the portion size. no kids menu.

also, there wasn't a kids menu so we had to order a half portion of lamb for

ample parking

have catered for kids evening meals more

clean, parking, great food

upgraded us as room we had booked was over bar area which was hosting a darts match and would be noisy - very

breakfast is generous and the vibe is really good, it's a proper countryside pub

there is a bit of a problem with parking in the little village on a sunny summer evening

the evening meal was delicious and breakfast was very good

breakfast was filling with a good range and friendly staff