no guest laundry no

pool empty, not in use

wifi was very weak breakfest was at minimum product

wifi didn t work on my room

breakfast place was pleasant and the food eas perfect

the breakfast was yesterdays stale donuts

breakfast was okay. my stay here was fair.

that it had big truck parking but construction on the road makes the turn in a little difficult

great location for parking big trucks.

parking to far from my room

laundry area hadn't been cleaned in weeks, spilt laundry detergent on the floor, garbage can was

pool was perfect temperature for a late swim and breakfast was yummy

oh well, got a good nights sleep and had an awesome breakfast

wifi didnt work well in the rooms

breakfast the pool and the black out blinds

our favorite part was the all inclusive free breakfast

the breakfast and cleanliness.

there was a nice, smallish gym with good equipment, and breakfast was tasty

there are only a few handicap parking spaces

the breakfast was nice too

area looks drug infested n no wifi available

when i the room service ladies came they opened the door without knocking

hotel says that it has wifi and this statement is not true.

no wifi

the wifi doest work either

main elevators were broken kind of weird going through the workers laundry room and elevators

wifi

the little restaurant and bar was a great touch was so nice to have a bar to enjoy a drink after a long drive

wifi so poor & no complimentary drinks and body lotion & no breakfast buffet included in the room

friendly staff and kitchen chef.

i also have a laundry charge on my final bill which i did not incur

thing bad was the smell from the guest laundry area by the elevators smelled pretty bad washing machine probably

12 hours the power went out and in the texas heat the room was hot trying to sleep with the kids

indoor heated pool

brand new and updated! great bar and casual restaurant

also, room was right outside the laundry room

laundry on site and a decent gym with dual cable machine, bench and dumbbells

laundry room very useful and lovely staff

comp wifi absolute joke. 4.95 and you're golden. ;/

wifi was good, but i lost connection all the time, so i constantly had to reconnect

rooms were well-equipped with kitchen supplies

the wifi was slow.

the pitcher in the kitchen was split at the bottom causing orange juice to spill all over me and the floor

the breakfast, pool, basketball court.

was not pet friendly, although the property was advertised as pet friendly

i like that they've added microwaves on each floor and laundry machines

bar was great open till 1 ud83dude0a we love that

i used the gym two days and it wasn't cleaned after the first day.

was no parking or a way to get out because some sort of event going on, there was hundreds of people

they have a nice and clean gym

self-service laundry room requires 0

breakfast service, portion, price bar area was nice- open & bright

pool was dirty and very slippery and latter was broken

it was also right around the corner from the water park

our keys often didn't work and had to keep going to the front desk. wifi didn't work.

price for laundry is high.

they advertised a guest laundry room unfortunately for the three weeks of our stay the machines were out of

friendly staff and thankful for laundry room for guests.

newly remodeled, helpful and friendly staff. also eady parking.

parking was always available

laundry room filthy

hope they can fix the laundry machine so ppl can use it

the breakfast is pretty good for stuff that is warmed up

it was just an overnight stay so i didn't use the gym

i like the property had a gym. they also serve breakfast. they had a nice pool.

very clean, spacious rooms, laundry facilities, good breakfast.

was no maid service, so for 4 days, we had to empty our own trash, take our own towels to the laundry & get new

i wish they had a laundry room for guests

there was a character in the parking lot for hours wandering around.

very clean, spacious rooms, laundry facilities, good breakfast.

my room was close to the laundry i heard the washer and dryer all night long

in room next to laundry room, shower water pressure too low

room we were in was very noisy, we heard the people doing laundry and water from the shower from upstaits

pool, laundry services, breakfast free, pool

work to get in and out of the building or my room around my toilet seat was dirty in room 111 the laundry room

the hallways on the 3rd floor had a foul dirty laundry smell

good nice big room with kitchen

was a cockroach walking around the kitchen area, sink and stove top , on top of the fridge

front desk person was so helpful helping us find a parking space for our truck and u-haul

location rooms were nice with basic kitchen stuff which was nice

wifi in our room for some reason kept disconnecting so we pretty much didn t have wifi the whole

good and new hotel - good breakfast

it was very clean, staff was nice & informative, and breakfast was delicious

the breakfast menu could improve but still it is very good

over night guy told my hubby saturday night that pool table closed at 1 so my kids and family didn t fully

also, i would like to recommend washing the blankets with a laundry sanitizer

laundry room

maybe more selections for kids for breakfast.

the breakfast has about 30 kids hands in it before i could get anything and the were rude

the room was really big and clean, but the thing that i loved the most was breakfast and all the variety

laundry for guests on premises

fresh fruit in a bowl and herbal teas near the eating area was good to see plus the fact that a gym room was

friendly and helpful staff good gym satisfactory breakfast location

the pool was always comfortably warm

i think the breakfast offerings could be a bit better but overall a great stay.

laundry machine was out of order during our stay. had to go to laundromat after stay.

not sure if we was being profiled icing on top laundry in the building was out of service so we had to use

gym and laundry room did not work , there was bugs in my room i asked to end my stay early with booking no

laundry facilities were down, but the neighboring sister hotel had working laundry

the on site laundry facility looked alittle outdated so we went to a nearby laundromat

convenient, clean, onsite laundry.

it has options to wash laundry on site

it was more for kids

you have to go next door for breakfast and pool

breakfast staff was very friendly and clean, well prepared

gotta fix laundry machines

never got wifi in the room the beds were dirty and everyone was smoking in their rooms even tho it's wasn't

i didn t like is that they advertised wifi but it didn t work the entire week we were they

location was the best thing going for this place. the wifi was past poor. the staff was nice.

and there was not even cable for the kids to watch

nice, well-functioning guest laundry

very easy to find an i loved that the parking lot was well lit up.

great place best location and pool.

the parking was terrible

we pick the hampton inn hotels because they are comfortable, have the hot breakfast for the kids and are always

was good until another guest let her kids fix their own food

jacuzzi is separate from the pool

breakfast was more than adequate and offered a variety of fruits and pastries

kids loved the pool, our ac went put at home so it was a blessing

kids loved the pool, our ac went put at home so it was a blessing

clean rooms, nice laundry room, very good exercise room

staff friendly and accommodating. appreciated their guest laundry.

breakfast/kitchen staff was very unfriendly and bordered on being rude

breakfast bags were a great idea - especially with the pandemic

while it is pet friendly, there should be some parameters for guests who allow their pets in eating areas

it was clean, the laundry room along with the machines themselves were clean.

it was so noisy and i wouldn t recommend being on the 1st floor next to kitchen/laundry facility

love the pool nice clean room beds so comfortable location around lots of food outlets and shopping

s one of the best breakfasts i

the pool was small

also love that there were laundry rooms available

laundry room was not accessible, but i never pursued this

slow wifi

the breakfast was hot, fresh, and clean. the gym was quiet and clean.

the pool was much bigger than i expected and very clean also

facet in kitchen area is no even close ro

easy access from our appointment, clean, friendly, pet friendly

the room and the kitchen utensils were dirty. i changed rooms, and it was dirty too.

building with small but functional kitchen on the rooms

spout on the kitchen sink. should of came out further, so you don't get water on the counter.

the parking lot was well lit and clean.

the room, hotel, and breakfast was amazing ud83dudc4f

good breakfast!

wish the pool was indoors

breakfast was not great

no pool, no breakfast at all, bath towels were so hard felt like rubbing off after shower with a

i've been there, except for locking my myself out my room several times, one day i was doing laundry and 4 times

bathroom was nasty, not a lot of lighting outside, no parking really for trucks with trailers

too many 18 wheelers taking up parking, and blocking spaces

parking lot was dirty and had stray cats

no breakfast due covid

i wanted to use the laundry but i found it a little expensive, for a tshirt 6usd seems a lot

wonderful breakfast, free laundry room

laundry facility was a plus.

clean, well maintained. security patrols parking lot so less risk of vehicle break in

staff clean rooms in-room sage usb ports throughout the room comfortable accommodations well lit parking

breakfast, and a great value too

bar was open for drinks and food late

wasn t no clean towels i had to pay for washer powder and pay to wash and dry my towels no room service i

great pool area, the hotel was fairly new and updated

i did not have breakfast. free coffee would have been a real bonus!

gym was nasty

nice staff, good breakfast. kids loved the pool.

wifi was

the pool needed a little clean had to much animals

nice staff, good breakfast. kids loved the pool.

we made use of the grill, which turned out great, the laundry room, which was neat and clean, and the breakfast

laundry on site byo laundry detergent

the breakfast had a lot of options and the cook was super friendly and awesome.

the room was perfect, had a full kitchen, comfortable bed, and a nice sitting area.

pool and free parking

guess laundry out of service and seem no intention to put it in service

location, food, vleaningness snd gym

and set up for if u bought your kids

staff, handy shuttle, everyone went over and above to make my stay a success - even in the middle of tropical

when we arrived, there is pet poop in the hallway. the day we checked out, it's still there.

great bar staff, walter was awesome

staff helpful and friendly. location parking

comfy bed, cozy room, hotel decor,easy free parking

room service and bar

parking for car was free

very spacious room, big bed, kitchen included, laundry facilities.

lot of the offerings of the hotel were out of order: the washer in the laundry room, vending machines in the

room, bed bugs, unclean towels and during my stay never changed the sheets, they said they have laundry problem

but everything worked inside the room, the bathroom, the laundry room, and the snack machines

-sent kids to do laundry on third floor, someone accused them of playing in the elevator

and friendly employees, clean room, laundry facility, it's like a whole apartment

laundry person was checking in guest not professional at all

the call went to laundry since it was after 11, and the lady said that since the front desk is closed at that

the laundry was out of order since i arrived

nothing particularly stuck out, ohh i was able to wash and dry at 2am laundry facilities were open

the wifi was pretty good.

people hanging out in the parking lot smoking marijuana

broken down vehicles in the parking lot

cars covered in tarps in the parking lot

parking lot was full of potholes

the staff was great and there was no extra charge for a pet fee

easy to get to. lots of parking.

the breakfast was delicious

like location, cleanliness, gym, friendliness

i started itching and so i sat up my husband noticed my black blouse was full of some kind of pet hair

the breakfast. the smoking on the property.

breakfast could have more then cereal and waffles

the breakfast was good

breakfast was ok ... for the price .. it was a decent value

they had breakfast included in the room

we went & bought roach spray, the sheets were filthy and when we asked for new ones she said that laundry was

laundry facilities was nasty, dirty

breakfast laundry

unscrupulous characters hanging around the parking lot

pool pet friendly athletic room free breakfast great location

too many things out of order pool, business office, laundry and broken gym equipment

sonesta claims they have a laundry facility

breakfast would have been better if the hot food (eggs/link sausage)was served everyday

nice staff, tiny gym was clean, and they fixed the pool. room was pretty clean overall.

didn't like that the advertised that there was free breakfast that's the reason why i got the hotel room for

the parking

like smoke, arguments in the parking lot at 3:00am -cops called, looks dirty, hole in wall

wifi is extremely slow, cant really stream or download anything at 4mbps download

the room smell a lot like cigarettes and i asked for a non-smoking room

i booked a smoking room and was given a non smoking room

very nice staff, nice room, bed was super comfortable and they have the option of smoking rooms.

loved it was pet friendly

clean, quiet and pet friendly. everyone s pets were well behaved.

really like that they had hardwood floors versus carpet

pet friendly, great value, great location

helpful with a good attitude and they did grant me my request for a 1st floor room close to the pool

it would have been more convenient if they offered laundry soap for the washers.

to the front of the reception despite my request and told me to enter from the other door in the parking lot

free parking and internet

serving breakfast ud83dude0b

wifi

good value/money ratio gas station nearby enough space for outdoor parking free wifi

to improve on their breakfast, need varieties of protein not just subjected to only boiled egg everyday

smoking rooms had dust in air

staff was very friendly, very helpful, breakfast was good

the size and kitchenette

lack of kitchen utensils

vwalmart almost shares the same parking lot and other shopping is close by

in poor repair, stove top not working, zero kitchen equipment, no kettle, only warm water, only very thin bed

easy to find, good parking, efficient entry, comfortable bed.

also, they accept pets with a $20 per pet, per night fee

people loitering in the parking lot

did not eat breakfast

breakfast is no longer available and they only sent a notification after i had booked the place

convenient parking

was disgusting, from the floor (blood on the floor)to the the carton, sheet, kitchen (a dozen of small fly on

staff was helpful and friendly, there is laundry room for guests on site

t have any and housekeeping was gone for the day and they apologized what facility do not have a laundry room

created a mess to get shirts to, and from external laundry service - air cond fan impossible to fully switch

the end of my stay, i was asked to pay for the laundry to get clean, the room i was in, i reported the air was

think they should get a change machine for guest laundry since they don't accept cards

outdoor pool does not require key access,totally available from parking not visible from front desk

great location, convenience of having more space and our own kitchen.

it's just a shame we didn't get a chance to use the gym, basketball court and (indoor :d) swimming pool as we

great location, quiet. rooms spacious & clean. friendly staff. good parking.

breakfast felt fancy with real plates and silverware

no pet rule

the breakfast and the price.

room, parking to the room, breakfast, everything was nice and went smoothly

breakfast needs to be earlier than 6am

we spent time st the pool but the ground surface around the pool was infested with ants

room was dirty ,the wifi didn't work at all not good channels on tv a least and the swiming pool place very

smoke-free room and the room ranked as if someone smoked an entire ak of cigarettes in there, the wifi was not

the wifi didn't work but i used my

room was dirty ,the wifi didn't work at all not good channels on tv a least and the swiming pool place very

the pool.

clean. friendly staff. hot breakfast.

restroom closer to pool

the pool was not working

the breakfast was very good every morning. the beds were amazing for comfort and cleanliness!

heated pool

very poor breakfast and if you're late you missed it (no replacement)

just breakfast u need to wake up at 5am to enjoys

it didn't have the kitchenette like it said when i made the reservation

they do need to improve the breakfast options

no breakfast

also, there is a guest laundry room with washer and dryer ($1

having laundry facilities was also nice and convenient

the internet and television; this made the stay absolutely miserable for older people and young kids and others

love the space we’re had in the room my kids and i slept like babies would recommend 10 out of

better breakfast.

good breakfast and very efficient front

wasn't able to use the pool which is one main reason why i booked it, so just a little disappointed

water leakage in room. pool was closed

run out of breakfast early

breakfast was not that good

the pool was not available, and no discount was offered

at 2 am the wifi speed was close to dial-up

wifi kept cutting out.

location and secure location for parking plus indoor pool was much appreciated.

restaurant & bar is decent and the staff are friendly and try to be helpful

very friendly and helpful designed for a longer stay, so kitchen appliances were available and laundry

also included at the hotel is a guest laundry, which was unexpected (but much appreciated), and a really good

laundry much appreciated

we had pool view and spent much time there, also in early morning before the pool actually opened, we were

kitchen staff was not friendly

spa room

not a very good breakfast selection.

spa jets were weak but otherwise all else was as expected

more a/c in the lobby/breakfast area. slightly softer bed.

wifi wouldn t work and the towels were not so fresh

more choices on the breakfast menu

breakfast very well presented, hot, tasty, plus fresh fruit, very comfortable bed with a lot of

the pool is nice

it was amazing from the room, pool to the front staff was the best

clean, comfortable with a fabulous breakfast

could be cleaner, no laundry during weekend days, classic/old furniture, no reservations at frontdesk

it was clean and quiet. free parking was great!

no water pressure in the bathroom, couldn’t give my kids a bath because it was so low

atmosphere. feeling of space in the lobby. staff paid great attention to kids.

breakfast

they said all bath towels are not clean and no laundry is done

kids upset they couldnt get access to wifi but for me not a problem

the kitchen equipped with everything

loved the small kitchen and all the supplies they provided to go with it

pet friendly, the location and easy access to highways.

there was a broken down car in the parking lot, parked near the entrance

easy parking

the staff was exceptional and the bar food hit the spot after traveling all day

they had a bar but no one was ever at the bar

pool should stay open later for adults,

it has a gym and laundry room, pool

very clean and plenty of parking

pet friendly is always a plus for those of us who travel with our furry family members

the room was very spacious, i had 4 kids with me and they were able to have fun

the room was very spacious, i had 4 kids with me and they were able to have fun

* effective and cheap laundry service * morning breakfast

the decor was very pretty breakfast was very nice free parking was great

very clean, great breakfast selection

loved the pool,location,staff

the breakfast was good

the pull out couch was dirty with trash still behind it, the pillows smelled like sweaty laundry

breakfast was so-so

shower head needed replacing, water pressure was almost non-existent, gym was very outdated

music played loud in parking lot from 4am to 5am staff could have stopped that

gym and pool although we didn t use them

didnt have quarters for laundry machines, there was no atm & no coin changer so staff adjusted bill & gave me

decor in rooms, wifi is excellent, decent breakfast, lobby is clean and right, laundry was a bonus

facility has laundry, workout area, and a lot of shopping areas and restaurants around the hotel just in case

laundry is not clean

the pool and clean room

the cleaning staff took my personal pillows and they were found in the dirty laundry

close to financial center and restaurants. free shuttle! restaurant in hotel.

it was past midnight and our kids were tired, we did not ask for another room

the staff was very helpful. parking was great.

loved the friendly staff and the free breakfast it was all so good and the wifi was excellent for a hotel

clean rooms, good smells, better coni eral breakfast

loved the patio and wifi that worked on it.

unfortunately the pool was closed bc covid

wifi didn t work well at all not fast enough to use it.

our view was of a petrol station, lots of parking lot and a huge shopping mall

at last, the gym has no water

was phenomenal, i liked the little chefs bar where you can get your eggs and pancakes hoe you like them

free covered parking in the garage

everything from the bar to the complimentary breakfast.

and deliver it along with the room service attendant and also brought free dessert for my kids and i

i was also told that they would check the laundry and give me a call back either if found or not and i didn

self laundry only vs serviced laundry option at least offered

poor breakfast. not enough washing and drying machines in laundry. long queue most of the time

breakfast was mediocre at best

all good with the plenty parking space