great pool and jacuzzi area

breakfast was good

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the amazing breakfast buffet

social area is very close to the bedrooms and you can here all the noise when others are having breakfast

the magnificent pool

breakfast was excellent, tailor made and delivered in a friendly and efficient manner.

the infinity pool and jacuzzi, set against breathtaking views, provided a serene escape

great service. john at the restaurant and the bar exceeded our expectations!

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

location and rugged surrounding beauty. breakfast.

comfortable, swimming pool enjoyable, good dinner and facilities in excellent condition

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that

if i had to name what was not perfect: the wifi does not reach the cabins (but is wifi why i am hete

wifi, not in the area of the cabanas. you need to go to the main building.

the views are stunning, especially from the breakfast patio, which is delicious and plentiful

the swimming pool had no steps or ladder, making it difficult to both enter and exit with my limited mobility

breakfast was excellent though it was off site, but on the plaza so that was good

did not have wifi

loved the breakfast options, i could choose where to to which restaurant

they offered spa services, which we didn't take advantage of, but there was no list of services or prices

poor wifi service.

no food or breakfast is provided by the hotel directly

no breakfast, and small areas, bathroom cleaning

uncomfortable to get to the rooms, bad wifi, bathroom so-so

don t have room service, they put me on the 5th floor and elevator was not available or working

beautiful pool and view

wifi in the villas was not working and the ran out of food menu fast

additionally, the food service, particularly breakfast, took over an hour to be served after ordering

the kitchen serves great food, our compliments

the kitchen and waitstaff were not coordinated, resulting in delayed food delivery, cold beverages, and

staff is fantastic, clean and great breakfast

nice facility and clean, great staff, good breakfast. good central location.

location, comfortable, and good breakfast options.

cafe in lobby was great for breakfast

gym need update

breakfast was well attended by friendly people

breakfast was

location great customer services delicious breakfast

wifi 10m

breakfast was good, room was comfortable, very close to sabaneta area and mall, modern style, it

breakfast, suitable for business and close by to a good mall in case somebody need anything

breakfast was great

gym have absolutly nothing for training no equipment

no room service or bell boy

it's close to the mall mayorca with great hot water and good wifi.

parking is outdoor but secure

no breakfast include

breakfast was good and i like the location

room was nice, everything was clean, it's more like a business hotel and they're pet friendly depending on the

wifi was unusable at busier times of day, and it was very noisy often late at night or early in the

breakfast i would prefer to be able to serve myself

the breakfast waiters need to be trained to be more friendly and service oriented.

breakfast wasn't that good.

breakfast and great service

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast,

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

laundry service is expensive, towels and toilet paper are hard, small tv, orange juice and eggs for

i want to thank mr freddy a handsome guys that serve us everyday breakfast with a smile

great staff, great room, everything worked great except the wifi.

room heys failed 4 times parking required a car elevator and the staff was very slow

room was exceptional, clean, comfortable, spacious room, good breakfast, and very helpful staff

beds are a little hard, the tv didn t work, the wifi was bad

the breakfast was good and also the location.

every morning we had a good breakfast

they quoted us $85,000 pesos for a load of laundry.

lied about parking lot and garage, in their reservation page says parking is available, but they let my car

nothing but if i have to say something no fridge in the room and the breakfast could be better

they said on the web page they offered breakfast but they do not have breakfast

very loud in the hot tub and bar area

breakfast was varied, healthy and delicious

clean and new rooms, basic but good breakfast, 24h reception, 10min walk to the metro, good wifi

everything. hospitality. the room. the breakfast. the rooftop. the jacuzzi in the room . all.

hight of the shower , took like 3 baths per day in that shower plus the turco at the spa quite

the wifi was also very poor

parking doesn't exist

there is secure parking (we were on motorcycles, so very important)

laundry service

breakfast was mediocre at best but it was included in the price

breakfast was not covered, the location is not in a very pretty place.

room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

no bar soap at the basin

unexpected costs of having to pay extra for bringing pets, even though the hotel is listed as

breakfast

com about extra fees for bringing pets, and i never expected the costs would double for bringing 2 dogs instead

there is save parking in the basement whereiparkedmymotorbike.

wifi isn't good.

chose this location due to the underground parking lot but when we arrived after dinner it was full and we had

prices to have laundry done is per item and was very excessive

laundry service is inexpensive and will even clean shoes

didn't understand laundry instructions , maybe they should change the laundry process/instructions

the pool was heated and the gym was cute

loved having a cafe and a bar right outside the door

great and comfy rooms. nice design and breakfast

breakfast

breakfast was ok could av mix it up a little tho

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

wifi wasn t great but it was ok

wifi in bedroom

wifi worked well

parking, breakfast is toooo basic and not really tasty and hotel rooms very old without air

wifi worked properly

pool was not that clean--but push comes to shove you can get a little swim workout in

windows do not close well, so traffic noise all day and night long would not recommend the laundry- missed

1. spotty internet 2. laundry rate was 3000 cop per piece - even one sock !

cheap and efficient laundry service good view from the balcony big smart tv to connect to youtube, netflix etc

the apartment had what was needed the kitchen was well equipped, as was the laundry area

the sheets were stained they smelled clean, but the stains made them feel like dirty laundry

very good breakfast and wilson who served was very nice and took very good care of us

breakfast was good and the cool thing about the rooms is that they each have fruits as names

very nice service, polite staff, nice breakfast

made to order breakfast

breakfast could improve a bit. otherwise everything great

i was misinformed about the breakfast hours, there was no laundry machine in the apartment nor a fully equipped

rooms are a bit dated and the parking garage is more like someone s workshop and a bit spooky

rooms are spacious enough with own kitchen and dining room

good breakfast and the dinner with room service was fast and delicious

it is good to have the space for them to visit, and to have our own sitting and kitchen area

tv ia horrible never works and laundry service is subpar

very helpful personelle, helped with laundry, tours, taxi for airport

they have laundry service as well

wifi went out a couple of times in the span of 20 days

the wifi connection is a little bit weak.

although the breakfast was included, i did not try it

the breakfast was not particularly healthy however i was able to find a little protein with some eggs

the receptionist has to cover the chef for breakfast last day of our stay

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

if u wanna walk its 20min 5 min with taxi(uber) save they have camara, quite place good service breakfast special

the laundry service was the best i have ever experienced

nice kitchen and cleaning staff, fresh breakfast

all the staff was very nice with the exception of the kitchen woman who was very rude to us

no wifi in the room

the persons at the kitchen, the attendants, the administrator, exceptionally kind

their laundry service was too pricey

we got robbed in the laundry

parking was available

parking

even without the great breakfast spread, this is a super nice place for such a good price

the laundry service is very expensive, around 4 euros to wash a single shirt

the staff at the bar was rude.

i did not like it s more that it needs another common space where people can sit other than the pool an

have elevator available from the parking lot to the lobby, is very inconvenient when you have a kids or if you

the swimming pool was great with sun since 10am, the gym was enough for basic training and the spa is still

good hotel, good parking,great breakfast.

there was no inhouse bar during the weekend

safe area and perfect for tourist and/or if you are traveling with kids

area, helpfull stuff, nice rooms with view over city, comfortable beds, very good breakfast, safe parking for

like are, the electrical outlets are old and my phone charger would fall out, also the mini bar prices are high

clean hotel, good breakfast, great staff helping with the tour and taxi booking and with lots of simpathy to

hotel is very good the staff is very friendly the breakfast was lovely and i did like the location

breakfast was very good and the bar area has an amazing view of the city

bar had some great views

everything ((todo) the natural gardens ,staff amazing people, breakfast. excellent location

the entire staff was exceptional from the front desk to room service and laundry service everyone was

laundry could be done through the service at the hotel, but if you want to do yourself or outside

the floor balcony need higher rails for kids safety.

location, place, room remodelation, food, room service , customer service, warmy pool

we have kids younger than 7yrs so there way to enjoy after heavy day trip is going to pool, but not ice

nice spacious rooms, friendly personnel, perfect laundry service.

floor room was vibrating, laundry one shirt was burnt one was stained, although they didn't charge me for it

at all, but the breakfast and laundry prices seemed a bit on the expensive side to me too

spa was dirty

staff friendly and helpful spacious room excellent pool good small gym efficient quick lifts

no gym

breakfast it s just okay

great location, great staff, great buffet breakfast!

breakfast room is amazing

needs a bigger gym and it doesn't have a children playing area.

fast and reliable wifi

the central location of the hotel, excellent restaurant, great value - breakfast included

make sure to book room for 2 if a solo traveller. great restaurant and breakfast

breakfast is served on a beautiful terrace

parking was very convenient and i always felt safe for me and my family, especially that it is on a

laundry at the hotel is also very expensive

laundryvon site aside from room service which was expensive but

breakfast, location and room

and safe location, near malls, cafe and casinos, very friendly staff, staff is always happy to serve you, great

traveling with kids, a 10 am cut off for breakfast is too short, a noon check out too soon.

the laundry service

good breakfast

wifi

breakfast is good but can be better / more assorted

need room service for dinner

the price of everything (food/drinks, laundry service), no ice available for guests, the tv set.

staff knocking the door to see if you want to do laundry or room be clean.

if i had to nitpick, there was no laundry service on the weekend, and i really needed something cleaned

no pool. cosmetics not provided daily.

was kindof grotty, safe didn't work, no facilities like swimming pool, jacuzzi or anything, nor a gym as far as

the breakfast is prepared in their small kitchen by staff members, who generally have more than 1 task

breakfast could be better with more choice of fruits, stronger coffee , yoghurt muesli and better

the breakfast was fine

excellent breakfast and location

plus, there is no 24 hour room service and no free toiletries either as in room description

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

also the outside amenities are very nice with fitness area, table tennis, reading area

breakfast was without fruits or juice, for that we had to pay extra

no hot water. breakfast and coffee could be better.

only three zones of wifi, none in the rooms

some issues with having guests and they change over $200 for laundry

not enough towels. laundry took too long

the breakfast was nice and had different options (rice, eggs, fruit, granola, cereal, sassauge,

furniture, lights were not bright enough, the wi-fi was very poor and not secured, there was no room service

facilities, gym, breakfast, check in, wifi, shower

very small pool

arrival shortly before 10pm, and hungry, all restaurant and bar service was closed

no bar by the pool, no mini bar and room service close s early

breakfast was phenomenal everyday, room service and house keeping were excellent so was all staff

and polite staff, exceptional room service

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

only the location. very uncomfortable, no towels laundry, bad service, antipathic attendants.

mistakes on reservation breakfast not available didnt give my bill until now

breakfast very oily.

breakfast was great enjoyed it every morning.

issues: - staff does not speak english - room door lock does not work - no wifi in the room - at 2;30am (

communication was very poor. bad organizational skills in regards to extra services like laundry

no laundry

laundry was overpriced (30 dollars for 2kg

additionally, i had some clothes washed by the laundry

laundry very expensive.

big clean room, big bed. secure parking. views.

parking on site

the staff kindness breakfast was very good

wifi signal in room was poor.

everything clean. staff very friendly. breakfast was great

soap dispenser provide very limited quantity of soap in the bathroom and laundry service is very slow, it took

laundry service is quite expensive compared to local pricing the restaurant felt crowded most

good location, good breakfast

the only thing i didn t liked was that the gym was tiny

the mini bar without products

we used the laundry service which was very efficient

(laundry service: please double check that your delicate clothes don t end up in a hot dryer and

we had problems with our laundry

staff is friendly and breakfast delicious

nicely decorated and good wifi also super silent

rooftop jacuzzi and available laundry machines were also appreciated

added bonus of laundry here, too

love the rooftop area with hot tub, lounge chairs, gym and laundry facilities

everything super clean, and the fact that we were able to use the laundry room for free was a massive plus

helpful team, good bfast and great washing facilities for laundry. fantastic location!

cost of the laundry was extortionate, basically 11000 for one pair of socks if we understood it correctly

all incidentals at san fernando, laundry, menu prices at the only restaurant, (dann carlton has three) were

the laundry services it cost me a lot for little clothes to wash

prices for the laundry service was rather high

sweaming pool and spa etc

had and also they had a sack on the door that said as much as you can and they would do it all laundry that you

location, lovely staff and the quickest laundry service i have ever found

we also used their laundry service, good and fast

laundry service was excellent and fast

to begin with, i only had a little bit of trash which i just handed off myself or once a week a laundrybag

the room accommodations were superb and i love that they had hot water and a great shower and spa facilities

rooms a little larger? and the cost of doing laundry was outrageous.

they lost one of our clothes on the laundry and they said that are not responsible of that

the bar next to the pool was closed

staff very nice and attentive: room service, restaurant and bar

room window was located directly over the restaurant bar and also faced the road

they do have a laundry on site with reasonable prices (we used it

laundry service was fast and affordable

good airconditioning and laundry service

the laundry service a bit expensive but was quick and convenient

unclear information about laundry service which is not that efficient due to the fact that is a service provided

getting laundry done at luum was easy as well at a good price

the room looked like it was recently renovated and they had an affordable laundry service

we enjoyed the laundry service and the breakfast was good

fact we were able to have an early check in was greatly appreciated

room ,nice staff,breakfast cook in front of u ,coffe really hot love it ,everything you need they give it to u

the service and the laundry prices

do not get the laundry service

twice for laundry

not a negative on the hotel, but once we converted the peso to aud we realised how expensive our laundry service

hot shower; smooth check in and check out; very good staff service including housekeeping and laundry; excellent