due to staff they were unable to open the bar and restaurant as well

the bar being open for an evening nightcap.

we were traveling with 2 adults and 2 kids i reserved a 2 queen bed room and they refused and only gave us a

even harder if you have kids who nap or go to bed early and you need something you re screwed

the gym is ample and clean

the only one thing i didn't like was the laundry room on the 1st floor we can in that door and on hot days it

new red shirt was stolen feom the laundry room

king suite was on the second floor above the laundry

laundry out of order during stay.

this hotel was undergoing construction so pool, laundry, vending machines, weren t available

don't like the layout upstairs:( if you have many bags its hard to carry all bags up steps laundry room closes

oh and we tried to do some laundry the last night we were there weren't informed that we had to turn the water

the fridge n microwave was nice and clean bathroom was clean,the staff was great to deal with,the laundry is ok

for me, this made it unimportant that there were no laundry

no tv, no blankets, no laundry

professional and helpful staff, clean rooms, laundry room, location

the staff was excellent. i like the fact that it had a laundry facilities.

workout room, laundry if you need it

elevator was out of order, the washer in the laundry room was out as well, the bathroom tissue dispenser was

they ran out of laundry soap.

very nice pool and great laundry facilities

the fitness, & laundry room is open 24 hrs. nice breakfast.

connectivity issues with wifi

the wifi connection did not work

even though wifi was free, it did not work after calling the front desk

days we tried to get additional wash clothes and they were out and it appeared they had not done laundry

fact there was a laundry facility,little snack and cold meds for an affordable price,free breakfast

maintenance on the floor we had to go through the laundry room to get to elevators

-has laundry on site -daily breakfast -indoor pool and exercise equipment -rooms have a mini

laundry was open 24hrs,the vending was affordable,it was quiet,the girl who checked me in was

i called the front desk to ask them to have the housekeeper stop laundry

i used the laundry too

kids loved the christmas tree and fancy suckers at the desk

the pool could have been better.

rude bar lady no gurpests we saw in 3 days wanted to be near the bar area when she was sitting around

breakfast was very poor. laundry expensive. television not the best channel selection poor

laundry room out of service

junk fees no breakfast laundry broke

first i notice no ice machines then no laundry facilities then my room was just dirty everywhere i looked

the temporary parking available during check in was very poor

they had a laundry room that was free to do ur laundry

clean, modern hotel. wifi, shuttle, laundry and gym.

laundry on location and exercise room excellent

they had a laundry so that patrons could wash their clothes if needed

the pool . the room was clean hotel was quite

laundry was expensive

laundry facilities available for tenants for only $2 wash & $2 dry per load, pet friendly

there was a laundry facility in the motel

very loud all night, room adjacent to laundry

they are polite,give vending n laundry change: they have large tubs,hot water cable that works!

rooms, they came and knocked on the door, or called like 5-7 times before even the late check out laundry room

a side note i was planning to do laundry but when i went in to inspect the machines i found the washing machine

vending n laundry al worked well very good breakfast

laundry on site. breakfast was good

lady who was complaining because the a/c was not working in the lobby as she folding her personal laundry

the room i had was laundry out well and looked nice

having a laundry facility, for as much as the room costed put us in a little bit of bind

everything bar restaurant

excellent business class hotel. very clean, very good bar and restaurant. very good location

information about the$100 pet deposit non-refundable would be nice to know ahead of time.

and, i appreciated the on-site laundry as well

small laundry room

the laundry room was very clean and only costs $3 total for one load to wash and dry

kids on same floor were a little loud and woke me up, in which, i had a hard time falling back

she said there were kids

bartender who wouldn't stop talking

restaurant and bar happening but not overly busy

no soap at sink. small bar would have been nice

is beautiful, tastefully decorated, comfortable and offers fabulous food and beverage in both the bar and the

nice bar and restaurant on location

no pancakes for breakfast

stayed because of location for a family visit the rooms are quite spacious and the kitchen handy

breakfast could have offered more meat options, but it was still a good breakfast.

the cracked pan and pot in the kitchen should be replaced

breakfast was medium

nice laundry facility, nice size tv

it took me $7 to dry one load of laundry

went to laundry machine flooded, and got threatened by a staff member

guest laundry room, the machines needs to be upgraded

room was nice and big. like the fact that there was a guest laundry room.

elevator, no detergent in the laundry room, someone stole trim off my rental suv (no security)

and the laudry room broken my whole stay been broken and the advertise it with laundry

and the laudry room broken my whole stay been broken and the advertise it with laundry

wifi quality was ok:

waste basket, no shower curtain, cig burns on bedding, room not cleaned thoroughly, slow wifi, only 4 or 5

laundry was expensive

the laundry took 10 of my dollar on the app and i can't get it back

free laundry soap hot shower spacious area very great area has many gas stations & food places

all the laundry and sheets were clean though

the grab and go n breakfast

complimentary laundry facilities are clean, easy to use

i was able to do 2 loads of laundry and did not have to check

having access to a guest laundry was fantastic.

confusion about laundry options.

manager's hour at the bar is fun the atrium area is a lovely place to spend time the guest laundry is well

was told by one staff member that i could walk with my kids and bags 20 mins to the train station, oh btw at

they allowed a generous late check out.

24 hour room service (it was the whole reason i booked this hotel)

not much of a breakfast choice during covid

breakfast was fantastic.

no laundry facility available

shuttle and employees

only thing open was the gym

shuttle bus could use a refresh, seats were worn cloth and showed wear and dirt

it is clean, comfortable and attractive. also we live the pool for the kids.

the hotel has only one laundry facility to use

peloton bike!! pool was great. room was great.

shuttle service to airport was on time coming and going, we would recommend this hotel if your in

2 guests (as on reservation), no second key without charge, no info on included breakfast, wifi, general anger

the room was very nice and clean, room service was great, a little pricey, but it was good.

need a bigger, cleaner laundry facility

the fact that the pool wasn't working, but there was a back up plan.

shuttle service disgraceful

very comfortable rooms; efficient and friendly staff. good wifi.

good to have the pool and hot tub for the kids, although they weren't high on atmosphere

love that they had amenities such as guest laundry

was given a room next to guest laundry and heard laundry all night

lack of room service cleaning opportunities

pool area unkept and full of kids all of the time.

overall quality of the hotel, the size and quality of the suite rooms, the airport shuttle, and the onsite bar

no laundry on site

wasnt able to do laundry because covid-19 there is no microwave on the room, little over price specially with

kids running through the hallway, elevator a little dirty

ordered a salad through room service. it was delicious and prompt.

breakfast included more items than was expected which was great since i was traveling with my kids

the almost non existent laundry facility was not good though

laundry not working and seems like they are waiting for supplies on a number of things for their

close to airport and they had a shuttle that ran at early hours

location and shuttle service.

free shuttle to the airport good complimentary coffee

pool was okay but no hot tub

nothing i didn't like but the kitchenette should have dishes for guests

the gym could add some more training equipment !

there was no mention of an extra charge for my pet, on the website

also, a very good breakfast and sitting area for meeting with our friends

the shuttle ran often and their were several restaurants in walking distance

the basketball half court, pool, and hut tub kept the kids busy since we were stuck in denver due to a cancelled

excellent hot breakfast with many options. helpful staff.

close to the airport and the shuttle service

the basketball half court, pool, and hut tub kept the kids busy since we were stuck in denver due to a cancelled

pet fee - excuse me

excellent service and breakfast in the morning

my kids loved the hot tub and pool

the pool, gym, and breakfast facilities were great.

nice breakfast, great pool, friendly staff!

one of the washers in the laundry room could use an upgrade.

the staff didn't have enough roll of quarters to accommodate laundry facilities

homeless people using the laundry room and microwave

dirty, housekeepers standing around on back side by laundry smoking and gossiping about guests

the rooms where stinking. the bedsheet and comforter looked old and used without laundry

was absolutely filthy, room smelled heavily of smoke and there was dirty laundry behind furniture

wish had breakfast and free laundry

location, amazing staff, laundry on site, free breakfast, early check-in (thanks!!!)

the breakfast i was expecting breakfast to be a little bit better i up byn

non-smoking room that i stayed in smelled like smoke

advertised laundry facilities but the total time we were there (7 days) it was out of order

comfy bed, nice front desk people, nice to have laundry services

desk had no change for laundry

didn't work had to lug wet clothes out to a laundry mat dinner was poor staff not very

good hotel for price breakfast good clean staff helpful

needed more washers & dryers to help guests do laundry before flying out of denver

guest laundry available

nice cosy rooms. very handy that they have a guest laundry.

the guest laundry was a joke, 1 washer and 1 dryer

have laundry machines and driers but they cost 6$ to use, and they only accept quarters though they do

the reception staff were very helpful and the laundry facilities were very good

laundry on premises

was unable to use laundry or ice machine

no ice machine or laundry for 18 days

light in laundry room turns off automatically leaving us in the

have microwave and laundry

breakfast buffet and hostess excellent. pool and hot tub exquisite.

very pleasant staff, excellent location, clean and great breakfast

pool and hot tub were nice

was not much parking at the front of the hotel - most was in back and you had to use the side doors

the restaurant was really good and free room service was nice

great breakfast, hot and made to order.

kids had fun in the pool rooms are a great size and free drinks and chips at happy hour along with free breakfast

comfortable, great staff, excellent breakfast

pool was fantastic and the room layout was perfect for us

good pool, workout room, laundry services(except some broken

breakfast was available every morning

room was as shown on the pictures, the kitchen well equipped

we used the fitness center often and some staff would log our names in a schedule book others did not have us

extremely comfortable with excellent breakfast. super nice employees!!

the laundry room is comically small

great if you are in a hurry * good laundry service * reasonable close to the

good location for access to the airport, kids enjoyed pool/hot tub.

the staff was amazing, suoee helpful, loveeeedd that is a pet friendly hotel!

my kids were disappointed

the laundry room had only 1 working washer and 1 working dryer

with most ihg hotels, the guest laundry is totally reliant upon a significant amount of quarters

laundry facilities were nasty

wanted room service for breakfast

also no room service even though they advertise room service

the laundry room helpful and the gym too

was very disappointing, the ability to add more streaming apps to the tv would be nice, the wifi was not the

professional friendly staff nice indoor pool very nice workout facility nice business

last-minute reservation turned into a truly gem of a stay for me the hilton breakfast thang saved me valuable

me and my family enjoyed our stay, we had a great time in the pool

the laundry facility was helpful

no on site guest laundry

used this place as a stopover, and facilities were adequate to catch up on laundry etc

not the table not the laundry not even the towel

hallways needed cleaned laundry rm only one washer working.

the only problem is that their laundry facility does not have a card reader or a change machine.

frequent room cleaning and keeping the halls clean working laundry appliances working fax

very nice facilities nice pool and laundry services

no chairs on the laundry room to be able to sit while waiting

they have laundry rooms for guests

like the customer service and they help you out with anything if you need it they also have free laundry washer

the menu in the restaurant. laundry machines.

went to do a bit of laundry and there was no way to get detergent in the laundry room or in the hotel shop

something at the snack bar you had to go clear down the hall past the workout area next to the laundry to warm

nice food. laundry services.

random persons asking to have laundry open for them

the location was good. i used the laundry fscilities and the room had the badics we needed.

the laundry was down 11 of the 12 days their.

grocery store, liquor store, an awesome mexican restaurant and other stores and restaurants nice laundry facility

the handle on the door to the laundry room was broke, so you had to open it in a weird way

fact that i stayed there and the dryer for the in-house laundry was broken the whole time and still to this day

ask the person that was at the counter checking me in if she new where a laundry was she said an address when

also the laundry was so great, we were coming to the end of a

the staff is great - friendly, courteous and helpful, but i look forward to when we can have breakfast again

shuttle from the airport is a bit hard to recognize, we waited for half an hour but didn't see one,

great location! clean, has a pool, patio, free laundry, & breakfast served in the morning.

the amenities were great (dishes, refrigerator, spaciousness, great pool, gym, complimentary laundry and

large unit, price, breakfast, laundry

complimentary laundry was over the top

the hotel offer free laundry services (only need to buy pods)

no laundry room

the pool was broke, and there is no laundry service

laundry

there was a noise coming from the laundry room everyday.

breakfast, and they don't have laundry room

big comfortable suit. laundry

the free laundry room and gym was so convenient and the rooms and entire hotel was so clean

of breakfast choices social hrs 5:30-7:30pm mon- we d which offer red food excellent laundry facility &

) the baths are anazing and the laundry is free

in the main hall, and breakfast area, and two out of four dryers were out of order( but use of laundry is free

room was pet friendly, we had to get a swifter and clean before, some rooms need to be no pets allowed,

the room had a kitchenette... breakfast was great...

clean, new rooms, free breakfast far better than most (fresh cut fruit)

birthday party in the lobby and pool area. lots of kids. crowded.

the kitchen is fully stocked that i was able to cook a birthday dinner

the hotel had great amenities - fitness center, water and coffee 24*7, laundry service

laundry

the lobby, fitness center, and laundry facilities were clean and modern

nice gym with good quality equipment

the breakfast area is cute and they have coffee 24/7

i was able to do my laundry

very small laundry room, only one washing machine

we picked this location for the laundry and hottub-both of which were out during our stay

good breakfast. excellent customerbreakfast. clean

amazing breakfast and very quiet hotel

the coin laundry facility is a convenience.

the laundry room dryer took money and didn't work, went to front desk to ask for our money back was

great beds and nice room , nice gym, staff

of room service

the grounds pool and too was so clean

there is no guest laundry and the parking situation is terrible

breakfast was not included and we had to pay to park. also there was no laundry room.

this location has a bar, restaurant on site, two nice gyms.

free cookieslocationbeautiful pool area

excellent location, kind staff, great pool and fitness rooms, and convenient parking.

laundry

by the laundry room the room was noisy and shook the room when in spin cycle several times thru out the

the bed was very comfortable, good options for tv watching, laundry facility.

they had a self operated laundry machine and dryer which we used and it saved us alot of hassle

laundry room (coin-op) available

laundry room could be cleaner.

they have laundry facilities, fitness equipment, and microwaves & fridges in the room so you can cook if you

hotel resources were just what we needed, with the business areas, fitness centre and pool

female working in the bar with the maroon shirt and dress pants on was less than pleasant

in room didn't work, toilet wouldn't flush, property was out of drinking water except for in the gym, etc

super clean laundry room, right off front lobby

size of our room was pretty small and there was no bathtub for kids

ery one of them), to the room design, the comfortable lobby, the overall cleanliness and the breakfast

clean everything, breakfast included

and well equipped gym, especially for a small hotel

front desk never picked up phone when we had questions, and didn't explain how to set up wifi

wifi was poor

was a wedding and they had breakfast out in lobby we didn t realize it was for a wedding and this rude guy

no hot tub or outdoor pool. no microwave in the room. charge for parking and wifi. not returning

we paid $100 more than planned because room service is so expensive

comfortable, clean, modern and big suits with laundry opportunities

there is a guest laundry (also important for stranded travelers

bed had dirt and debris on the mattress, bed sheets had blood stains that hadn't been caught by laundry, the

everyone - from shuttle driver to front desk/housekeeping staff - were kind & accommodating & made a hard

oatmeal with the fixings bar was perfect!

laundry on site

laundry room was small only two washers and dryers! i waited 2 hours to do laundry

suite has clever amenities like a room divider & laundry is in gym so you can work out during the wash and dry

after an 8 day trip all over the state we were very pleased with the laundry facilities

kitchen was well stocked with dishes

it has full fridge, kitchen, laundry room

an in-room kitchen and sitting area, and access to laundry facilities

breakfast should also provide plain yogurt not just sweet one.

was very clean,the beds were comfortable and it had a nice breakfast

pool wasn t opened and it was mid june. had our kids so that was a big bummer.

laundry, indoor pool and a fitness center, gallery market restaurant or the grocery/convenience

the hotel also lacked a laundry facility

no self service laundry

no laundry machines.

no laundry in the hotel. some floors are renovating. the pool area didn't have a hot tub

only issue was that the guest laundry was out of service.

good location and had everything you needed like laundry room.

pet friendly with easy access to outside

one down side was that they said the restaurant and bar were open until 9

staff was friendly and very accommodating. polite and the room service was very tasty.

things: laundry machine issues

laundry room

room was next to the laundry room so it was kind of loud i could hear the workers talking

not being able to get change for the laundry

the man at the front desk was so friendly when i asked for quarters for the laundry

oh and maybe put some padding in the laundry room or something so it doesn't echo so much

and love that we have access to the laundry

i used the laundry facility (huge bonus), the business area, and had their breakfast before leaving and was

laundry room could use an up grade.

felt dirty no soap holder at the sink both washing machines were out of service and the laundry room was

i loved the property it was fun for the kids and very relaxing for us adults

cleanliness and the pools

hole 8 on golf course was flooded

conventions/conference employees took up a lot of the pool area and overshadowed the kids playing in the pool

were in short supply at the pool the first day (16)

for a business traveler it's perfect,gym,spa,laundry,parking and very close to the airport

room was directly across from the laundry facility so when folks arrived for work i heard them talking (starting

the pool don t have a little kids zone

the hot breakfast began at 5:30; it was good

i liked the hotel, location, the price, the pool, and the breakfast!

no room service available and the chicken sandwiches were undercooked

shuttle service to and location near airport

room service did not come and make the bed or get us clean linens. no pool

very good sports bar with well prepared food was a half block away

prompt shuttle service to the airport

no one came to change the sheets on our beds. so the dirty laundry was not changed

amenities: wifi, laundry area, iron, wall mounted shampoo, desk, office chair, conveniently located power plugs

nice facilities: pool, hot tub, exercise room, laundry

guest laundry only has one washer and one dryer - and washer was out of service (front desk associate

we booked this hotel as it stated they had laundry facilities- when we arrived they were down for maintenance

laundry machine was broken, has been for over a year

however did not say at all about being shut off after 9pm so when my kids arrived at dia they were on their own

the shuttle service to the airport excellent

kids were hoping there was a swimming pool.

they didn't have a pool, and the carpet, wasn't too clean, and sheets had me itching

gym is ok for a jog when it's cold out but that's about it

liked that even though our flight came in late, our shuttle came and picked us up

excellent staff nice breakfast. kids loved the pancake machine

easy shuttle experience

nothing really. wish i had time to use gym or pool.

pool different hot breakfast each morning with good coffee

close to the airport, breakfast included and a kitchen in the room

pool breakfast easy check in

pool looked inviting but didnt have time to use it

we did not use the pool or other amenities

though i didn't use it, there was free laundry service

laundry facilities and staff

excellent service, comfortable rooms, breakfast and laundry included.

comfortable and quite, full sized coffee pot in room with decaf, complementary laundry, good gym, good breakfast

laundry room was a big help to us considering we have 4 kids and then 2 adults

the complimentary laundry, late check out and mimi bus to the airport really helped make our last day as

free laundry facilities, breakfast, drinks and snacks in the evening

was pretty clean, the staff was nice, breakfast was great, pool was warm and they have a free laundry facility

room service never came

lack of 24/7 room service for food

it was hot and fresh with plenty of variety room: it was nice and clean with a laundry service close by

the fire alarm was triggered by a fault in the laundry room

room was great, 24hr access to coffee much appreciated, gym ok, staff lovely.

staff is very courteous. great gym.

breakfast was delicious and had everything we wanted

pool & bar often too busy

property has an amazing pool on the roof top

comfortable beds big gym

great city and mountain views from room and roof top bar/pool

rooms, location and roof top pool

in, it would have been nice if they told us the coffee and juice machines were not working and laundry wasn

the laundry facility had broken and there were no clean blankets for the beds

new laundry machines

property had proximity to dia. had laundry room but one machine didn t work.

we were put into a room next to the laundry room and when i asked the manager to switch us she just said

the laundry and fitness rooms. the pool was good but i don't swim.

water in pool very cold spa not working laundry was in hotel next door elevator not working

could use the best western pool and laundry room while days inns is under construction, staff was friendly to

no laundry :/

there is a coin laundry, though not all machines are operating, they machines that do work do a very good job

breakfast, overcharge, staff, facilities

there was not a lot of options for breakfast

very spartan breakfast offering

breakfast very limited but good

couldn t do any laundry, dryer was not working

also the laundry room on site was very helpful

loved the location and the room. loved the guest laundry room

laundry facilities were horrible. most machines broken

breakfast was very good and my grandchildren enjoyed the lovely pool before we left