good location. great to have parking

the place is clean and comfortable. the location and the parking space.

the pool was cold

the water in the swimming pool were too cold for me to swim.

the pool didn t look as it was in optimal conditions, maybe was going to be remodeled

free valet parking

very nice pool and the entire staff was amazingly friendly and polite

loved the parking situation

probably the beds a little hard for my liking, i wished they had bar open 24/7

free parking was especially a bonus

pool and the view from the roof

only suggestion is that the little bar should be complimentary since the rates aren t cheap

we chose to eat anywhere else after our breakfast

breakfast, beds, location

a parking spot, they helped us carrying our baggages to our door especially we had our two kids

a parking spot, they helped us carrying our baggages to our door especially we had our two kids

wifi is great and the beds are very comfortable

book their spa day i got a facial spa

room service and cleaning was done with care and the staff was amazing

value, climate controlled pool

pool was well-kept and heated

it' s a small private resort with a warm and beautiful pool

the small pool could have used a little heat

pool isn t set up for anyone with a disablility- it isn t easy to get in or out

the pool is small, no ladder so it's hard to get out if you are older and the water is cold

whilst the pool area was small we didn't have any problem with it being too busy

wifi connectivity was very bad, nearly non existent in the rooms

the pool water was not

the room was a decent size in the pool area was nice to hang out in.

very close to central atlixco, free parking

bad wifi, some bugs in my bed (spiders)

wifi did not work at all in all area of the hotel and nobody fix it

bad room service

very poor wifi

steal your car in their property, and one of the reasons why we chose that place was for the parking on the

hotel had private parking and it was closed during the night, which was safe

breakfast

staff very friendly! breakfast was very good!

excellent service by the staff. it is pet friendly, it os celan and the price was fair.

i like the breakfast a-lot

clean rooms, nice service, comfortable bed, good breakfast.

the staff were helpful and helped us to do laundry but this was more expensive than we expected

laundry service, price not quoted in advance

staff, cleanliness of the hotel and room, pool and amazing open buffet during the weekend.

wifi worked well

location, across from pyramid, very good, tasty breakfast, easy parking, very fluffy

the photo was accurate , the bed was very comfortable , everything very clean, shower and wifi both excellent

very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

they picked up our laundry at the laundry center down the street for us because they were going to close before

must say it would have been better if all menu was available for breakfast and not with as an upgraded price

swimming pool next to the room. too noisy

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it

it could be better the breakfast

pet friendly

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

pet friendly

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for

we liked the garden and the parking lot

parking lot was super close to the rooms

we liked that they were pet friendly with no hidden charges (many hotels say they are pet friendly but then

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

the breakfast could have been improved by more variety.

breakfast was ok

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast and the service was great too

no coffee, neither wifi although they say it's available. the towels were not changed.

noisy bar opposite

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no

staff was excellent, location great, roof top bar had the best view and margaritas ever

really bad wifi

they don't have their parking on site

also, there is a very noisy bar just at the corner

parking lot is located several blocks away the hotel

swimming pool, is was empty on saturday and so cold

wifi can be wonky at times and very little english is spoken at this hotel

the pool needs a lot of maintenance, specially after kids

wifi worked only for a couple of hours during our stay, when it worked it was very slow

the pool was fantastic to simply lounge, and the location couldn't be better

we could do an early check in as fortunately our room was ready

close to all the sites to see and they have room service that's very quick

wifi

location wifi

free wifi with good signal in the room

aware that there is no bar area, no room fridge or drinks other than a mineral water

itself (an old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a

there was one negative thing it would be that the wifi in the rooms is not the best

we didn t check out the pool, but the breakfast was delicious

the rooftop pool with the view on the cholula pyramid is unmatched

breakfast is excellent, but almost entirely mexican

the breakfast is exceptional, with the exception of the

the breakfast was not good. the staff was rude. no air conditioner

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

pretty room, comfortable bed, breakfast was great

bad wifi

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby

bathroom installations were not so good. wifi almost none.

i liked the gym facilities and room service

although we could get in to the gym which is really nice

there s no shadow in the pool

food was cold when we ordered room service and almost all breakfast food was cold at the buffet

free breakfast: there were 2 early groups finishing off everything, kids and coaches

they let us check-in early and check-out late with no charge. nice pool.

the pool

i had my 2 kids and they where very sleepy needed a bed asap

wifi was weak

gym

room service was excellent. the layout of the room was amazing.

wifi connection is good

s no option in room booking for including breakfast there s a construction next door, parking area not

i usually don't care about these things, but it was right above the roof of the parking, so it was really not

the front desk is quite helpful and so is the room service

gym is very basic, tho i appreciate there is one

only parking

check in, room service nunca respondio

they have a small but very complete fitness room

room service was also on

inculded breakfast was ok

speed, room a little noisy (close to the main street) and the breakfast is extremelly

the breakfast was good; the buffet was excellent

very nice indoor pool and jacuzzi

breakfast was good.

pool, gym, parking lot

nice room. breakfast was fine. amazing view from the room!

the breakfast was excellent. the quality of the products was great.

in general ok. perhaps the swimming pool area needs additional elements, like showers.

wifi didn't work very well and the air conditioning went off a lot.

good service and good wifi

the breakfast buffet is great. nice clean rooms and very helpful staff.

breakfast

breakfast was really great

wifi, no ethernet cable at bussines center.

great service, excellent breakfast, big comfortable bed

breakfast buffet is really good with a lots of choices

the pool -generic.

the gym and the spa.

the breakfast was too expensive, so i opted out.

is no laundry service as shown in the pictures, also there is no kitchen and no microwave as shown in the

my kids enjoyed the couch and side tables of the room to play at

and decoration, enugh parking lot, very good restaurant

pet friendly and with secure parking

easy would be to work there because the rooms have a good sized desk with a comfortable chair and wifi

there was access to the gym facilities and the pool facilities

gym too old and tiny , not chance for early check in

there was access to the gym facilities and the pool facilities

wifi didn't reach the gym.

and a room safe that it was far from safe, no hangers in the closet, no pool or gym available, no wifi for the

the smell of the elevator. the room was very hot and the pool didn't look well.

peeling tub, and a room safe that it was far from safe, no hangers in the closet, no pool or gym available, no

gym was closed for maintenance, but for 2 days we were told it would open in a couple of hours

the complementary breakfast was delicious

he reminded us if we need any room service, water or anything else to please let him know

clean ! helpful stuff ! gym was good

bathroom was old, in need of renovation!!! parking restrictive.

view of the volcanoes. great bed. interesting commercial area. good underground parking.

very limited options for included breakfast.

nice parking area, right outside your room

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

the stay included breakfast (though it wasn't mentioned in the reservation)

did like having breakfast served to our room every morning and the flexibility with the cleaning schedule

was very clean, modern, had everything you could need in the kitchen to prepare a meal, accepted pets, and it

breakfast at the restaurant was very good

the daily breakfast included was delicious, also