there was an outdoor pool, but our family did not use the pool as it was raining when we stayed

breakfast was fantastic, staff were all really friendly, clean rooms, well done

parking spots way too tight width wise should have disclosed more clearly the pet surcharge - we

nothing i didn t like, maybe parking could be better.

breakfast was hot with many choices

laundry facilities would have been good but not a deal breaker.

machine/snack/laundry room was disgusting

must have had a room under the laundry area which caused a lot of noise

we parked in the art museum parking lot, the evening cost was $5 per hour

50 stops right in front and is more convenient than going downtown by car (parking there is really expensive)

only one washer in laundry room.

free parking, free bag breakfast because of covid

breakfast was good. pool was decent.

breakfast was exceptional

there was no outdoor area to sit and relax because the pool area was closed, which did not make sense to me

laundry facility was out of order for our stay, all of the breakfast muffins had unspecified nuts

the king size room was very roomy and comfortable. the self-service laundry was appreciated.

the staff, broken laundry machines.

vending machines, laundry and

we used the laundry which was convenient and fairly priced

lack of towels / laundry did not work

next to the laundry room and lobby

pool was outside so to get to it you needed to go through a locked door and gate

hosts were good. room was clean and cool. breakfast was good.

pool was being out of order which wasn't advertised with the booking.

floors, mold in bathroom and behind desk, laundry facilities but did not have change machine and could not give

laundry room had only one working washer

one dryer in the laundry area didn't work and the other dryer took over $5 to get the one pair of pants in it

the staff was nice, but forgot to supply the wifi password

the rooms, people, staff, beds, breakfast

everything - the location, staff, room & breakfast

breakfast options were a bit limited for the price of the hotel

the breakfast was a little lacking could have had a little more variety

very comfortable bed and quiet stay with delicious breakfast

pool was closed which we did not know when we booked but that was okay

i didn t notice second parking lot.

winter - didn't use pool. staff very cordial. would definitely stay again

the pool was closed during our stay, was looking forward to enjoying the facilities.

the breakfast and the pool

our breakfast server was working very hard each day, and our housekeeping was very attentive to our

i loved the free laundry, the indoor/outdoor pool and the room size

laundry service. gym access. room location and size. front desk supplies. room supplies

had some laundry to do, went down to 1st floor to do laundry, laundry room was out of service so ended up

was broken down for repair during part of our stay, the hotel offered free parking and also free laundry use

was closed for repairs when in the web it stated that it was open so that that sucked for the kids but hotel

parking could be better

the kitchen in the room is equipped with a microwave and dishwasher

good and clean hotel with nice facilities like the pool, gym and washing machines

i made sure when looking for a hotel it came with free parking, wifi, breakfast and an indoor pool

comfortable bedding, no parking charges

appreciated the free laundry room and workout room too

comfort of the room. laundry. staff ...basically everything

had laundry facility

very friendly staff, free laundry facilities, work facilities.

facility offers all kind of amnesties, like gym, free laundry room to use,

accommodating i did a load of laundry

the staff was awesome and the breakfast was great

free shuttle

pool area was lovely

shuttle that take us to the down town

the breakfast could have been better.

good workout room and a extraordinary breakfast with very good coffee.

kids running up and down the halls

bus offered, cleanness, full breakfast, swimming pool, gym, great value for your money

kids running up and down the halls

the room was spacious, including a full kitchen

everything was great. i would recommend this hotel. very clean and we'll stocked kitchen

the pool wasn't available the day i checked in, neither was the bar that day.

love the kitchen with the provided pots pans dishes utensils and the dishwasher was a plus

staff was friendly but size of hotel could had bigger swimming pool very small

pool water isn t heated

breakfast was very good. the hotel staff was courteous, polite and accommodating.

the breakfast,happy hour,and live music

would have liked to have had a full breakfast not just cereal or beagle

the small kitchenette came in very handy and we definitely appreciated having a full size refrigerator

the breakfast bar was so expensive and the food was just warm

the pool was very small.

restaurant in the hotel, and the rooftop swimming pool.

need more choices on menu and pool was closed not so much on parking garage

having a gym above our room.

get the manager she told her to tell me to call her later she was busy and was short staffed in laundry department

free laundry was a real bonus

there were 2 bathrooms, an island, and complimentary laundry that i also loved

my wife use the gym facilities that 24hrs and we use the complimentary laundry but bring your own detergent

the breakfast is good and i love the fact that there is a laundry room

the pool was awesome its 3ft deep with seating all around inside of pool

the free wifi worked great; my husband was able to use it for work video meetings

the breakfast was great. very clean

staff is always nice, rooms are clean and breakfast has lots of options and is good.

great breakfast and pool area

the laundry room week thru just threw a bunch of washers and dryers in a room half of them out of

pretty quiet for being right off the hwy, the facilities were clean, and it was nice having the laundry

laundry facilities

as well as the amenities/options such as guest laundry, toiletries, fitness center, shop, customer service and

guests laundry room requires more cleaning

okay but could use some more choices, appreciated laundry room

love the in room kitchen, free parking, and that there was two vending machines accessible in the laundry room

all locked in laundry

laundry room was a bonus

cheap uber /lyft to nashville 15-20$ free breakfast was okay has a laundry on site for

on-site free laundry and a shuttle or uber included to take you the short drive to downtown

also free laundry for guests was great

nice place, laundry machines available which i needed

only thing i didnt like, was that there were no coin changers in the laundry room

check in, rooms not ready, no laundry bag. long wait

room was located next to the laundry room and it was loud with constant talking and miscellaneous noise

no laundry facilities

was unable to use guest laundry room due to appliances not working

the outdoor pool and breakfast

my kids refused to use it

i also didn t like that their wasn t a laundry room , nor ice machines on every floor

searched/booked hotel that allowed pets

10 to 15 year old kids maskless and loudly roaming the building

food from room service wasn t good at all

), shower was dirty, old food left in the fridge, no breakfast option (even from room service) & had to pay for

it was handy to have a laundry

every time we walked in and out we saw an extra large bundle of dirty laundry

the stairs to go up and down from 4 to 3 to pool and laundry were dirty

we were also right across the laundry room and a side exit door, so felt it was a high traffic area

room was right across from the laundry

to do laundry, i had a pay-as-you-go phone from walmart

hotel was nice and very clean-laundry option was convenient and nice

not like that it is a cashless hotelhad to use the laundry facility unexpectedly, in order to use any of the

everything was great bar cold pool!!

the staff was very friendly and the breakfast was excellent.

place offers a gym, bar, laundry and more

very specious room and kitchen, very nice staff, liked the self-laundry service!

laundry room

they have a great breakfast every morning as well as a laundry room and workout facilities

kind and helpful staff. clean and comfortable room with great amenities. nice breakfast.

several days, it would have been more worth the price, because of the kitchenette area, and laundry

also the charge for having a pet is ridiculous, you wouldn t even charge this for an extra person

the gym could be in better condition

the bar is nice

i wish there was an area for pups since it is a pet friendly hotel.

laundry area has no change machine, the machines don t accept cards and hotel staff cannot make

very clean and the staff was really friendly and liked the bar area by the pool

top bar/pool area was nice

rooftop pool, able to check in early and late check out

hotel offering parking, wifi, and breakfast at a reasonable rate

valet only parking $42 a night - no self serve laundry - small breakfast - no cold water in

i wish parking was included in hotel price along with having laundry on site.

no laundry, pool or hot tub.

only down side is breakfast. variety is lacking. needs a microwave to warm food.

had a variety of what seemed to be healthy on the go breakfast

the coffee & beverage bar has great service hours

hated the expensive parking & the pool and gym situation

the gym is complete and the hotel decor is fantastic and

would be with me in a minute while i was standing there with my luggage in 90 degree heat with my kids trying

i didn't have breakfast at the location but i did use the coffee bar downstairs everyday.

waited in line art front desk for 10 minutes whilst others checked in then asked for coins for laundry and they

i also used the washer and dryer in the laundry room which was a nice service too

i also liked the fact that they had on sight laundry

laundry small, but does the job

the laundry was an added plus

the hotel had a pretty nice sized gym, along with a pool and laundry room for you to wash your clothes if you

hotel is clean except the laundry area could use some attention

stop, various attractions walking distance, the room was very clean, beds were comfortable, nice gym, very good

never had pool towels

location, was good. had a pool and decent gym. pool could use more umbrellas for sun cover

regular amenities, like gym, laundry, etc

regular amenities, like gym, laundry, etc

breakfast-- my husband and i especially enjoy the fruit and cheese-- like high-end french dining

room was great very big,bed comfy, shower head was amazing and gym was nice size and very clean as

staff were very cordial. breakfast was delicious, good selection available.

i liked having an on-site laundry facility too

breakfast was great too

the bar on site was a nice added bonus to the hotel

1 1/2 hour drive mammoth cave national park kentucky , 15 minute drive to grand ole opry, breakfast good , gym

the breakfast was delicious and filling with lots of options

i appreciate the local art and creativity of the hotel, since i have kids, i didn t really like that some of

the bar and live music were great

wifi didn t work in room, only in bathroom

i like the access to wine bar and fitness center. the bed was comfortable and rooms clean.

decor, lobby lounge and bar, size of gym was also nice

no laundry facilities

the room service menu was fine, i got sick during my stay and wanted a soup of sorts and it was a bit

hotel is dog friendly (which is great), but there was no pet relief area or even a grassy patch nearby

would have loved to experience pool/terrace on 8th floor, but closed due to

kimpton is by far the best hotel chain for pet owners!

would have been nice to have a pool!

keith and george in bar were a hoot

) didn t have daily room service

also, i called for room service 3 times before giving up and going somewhere else

well it didn't have a swimming pool but everything was great.

the bar tender was great to chat with also

pool was open for kids to enjoy.

left before breakfast

comfort of the hotel was great, it was quiet and calm, the pool and spa was very relaxing and the bed was

clean, very friendly staff, large pool and decently equipped workout facilities right next to the elevators

the smell of clean laundry met us as we walked in the front door

clean, comfortable, hot water/coffee/decaf available 24/7, laundry facility

laundry was not working

laundry facilities convenient

quiet room. we use laundry, it was fine. good breakfast. good motel for this price.

the laundry and fitness room were both convenient

the workout room was in with the laundry

housekeeping was super respectful of our privacy and the onsite laundry was a great amenity at an even better

even used the laundry and the gym

free shuttle laundry,free beverages nice interior hotel with big room

the bell hop, front desk, and room service was also amazing and tended to all our

we witnessed a waitress pet a dog (which we love) and then proceed to grab herself a drink at the bar, w/o

the pool on the top of the hotel had great views and had a great party atmosphere across the course of

coffee in the room isn t great and there s no room service so you have to get decent coffee in the lobby

amazing gym

no options for fred breakfast

the morning we left their breakfast was great

everything the rooftop bar the location!

great selection of food choices during breakfast.

was comfortable but had a coffee shop and rooftop bar available

laundry arrangements.

amazing the whole time, the bed was comfortable, the room exceeded anything we expected, and the shuttle to and

hotel was clean, i was greeted when i arrived, they provided a crib for my baby and breakfast was

would be nice if the shuttle service was more often.

hotel has tesla superchargers in the back parking lot so very convenient for electric cars

the laundry in hotel was a plus

instead most of what i will remember is being upset and having to go home and deal with bagged laundry and

maybe a laundry room should be provided

i tried to use the laundry and the washer was broken

the hotel gym could use some more attention

no laundry soap to buy, not clean, and smellled

the laundry facilities were out of order

our clothing- one shift said they'd tell the next shift- nobody told anyone; so we had all of iur laundry washed

husband used the fitness room and also an on site laundry was great

wifi almost non-existent

expensive and they provide 2 towels, no laundry bags, 2 pillows - a complete joke

gym is a real gym with machine

no pool no room service

nice gym, centrally located....

the hotel was nice, although we did not spend any time in at the bar, lobby, business center, gym or pool

we also got laundry service and could not be happier with how lovely our laundry came back

room due mainly to frequently used laundry facility right opposite

they also added parking, room service and snacks from the mini bar to our bill at the end of our stay, we flew

gym needs a refresh

ordered room service breakfast and it was excellent

i also enjoyed the breakfast and the amenities like the complimentary laundry room and the managers reception

laundry can be returned the same day if sent in by the written time

room location right next to the ice, soda machine and laundry was the best

the location was minutes away from downtown broadway rooms were spacious and had complementary laundry on the

great location everything u need, laundry facilities as well. very short walk to broadway

loved the lobby, hospitality bar lounge area

excellent hotel, staff were amazing,clean and modern, lovely breakfast

because of a power loss during a storm and caption was close to my home, open restaurants, my gym etc

parking is expensive at $60.- plus taxes and tips the choices for breakfast aren’t very good

great amenities including a gym and bar/restaurant that served food all day

the laundry for guests, mainly the dryers, need to be looked into

the view and room was across from lights and the laundry area, so it was a bit loud.

room was near traffic, hallway, across from laundry

pool, laundry, snacks at front desk

great laundry facilities too

laundry broken

in the laundry room one of the dryers was out of order

garbage wasn t picked up outside room so i brought it to the laundry room

laundry facility was broken.

and to top it all off, on the morning of checkout, 2 different workers, a laundry guy & a cleaning lady both

at the bar in the hotel lobby, the flipboard chatters and displays hotel messages every now and then, and

now they only have a small bar with uncomfortable seats for food and drinks

at the bar and restaurant was a bit slow but the staff was friendly and went out of their way to make our

room service was terrible

enough coffee, water, or toilet paper in room and had to call room service or come down to the lobby to get it

not to mention, cleaning staff failed to empty our overflowing trash bin and had to use a plastic laundry bag

peloton in the gym is in desperate need of a servicing

the only thing is this hotel doesn t have any pool or spa facilities.

cute bar and coffee/sandwhich shop and gift shop off the lobby

everything from the complimentary champagne we received on arrival to the fabulous spa tub in our room, the

no clothes washing services or laundry nearby.

we also got to use the gym which was excellent since most of the hotels i've been to lacked in equipment

we loved the pool too

lovely bar area / restaurant with an amazing view

location, people were so nice, close to broadway and restaurants, coffee shop and bar with

good laundry facility for travellers

staff in reception were very friendly and helpful, in room safe facilities, clean, onsite laundry facilities

halls, terrible furnishings , old and dilapidated , staff got into the lift with you with dirty laundry and the

the lobby was huge and plenty of seating and they had a laundry room

laundry was quite expensive - we had been on the road for 4 weeks and this was by far the most to

parking + $75 pet charge increases the price significantly unfortunately

everything was great, the bar was great, the room was great, staff was great.

room service was great

for room service didn't work

enjoyed the bar with the live music, the breakfast and the quality of the room

ordered room service on one of our evening's, it s wasn't good

great location nice pool/hot tub. good gym

early check in was excellent, location, breakfast buffet, workout room, & comfy beds.

pool and gym area was very nice

price could have been slightly cheaper. location was excellent! pool gym hot tub

the never got back to me about my left laundry. no follow up or return emails.

location and room were excellent. decent gym.

location great. nicely appointed room. complimentary coffee anytime. gym ok.

only complaint was the room service

we had to place the room service tray on the bed and eat on the bed sitting sideways

where no laundry facilities or in room coffee makers at the hotel

comfortable bed awesome temperature loved the location. clean laundry room

unfortunately the bistro and bar were down when we were there due to renovations

they were able to accommodate an early check in. however it was an additional fee.

room service didn t empty fridge someone s food was still in there