floors, mold in bathroom and behind desk, laundry facilities but did not have change machine and could not give

laundry room had only one working washer

one dryer in the laundry area didn't work and the other dryer took over $5 to get the one pair of pants in it

wifi didn't work for my tablets nothing would download

breakfast was great and location was accessible to everything i needed.

was broken down for repair during part of our stay, the hotel offered free parking and also free laundry use

laundry service. gym access. room location and size. front desk supplies. room supplies

i loved the free laundry, the indoor/outdoor pool and the room size

had some laundry to do, went down to 1st floor to do laundry, laundry room was out of service so ended up

i liked the inside and outside pool 5 minutes away from the interstate

very friendly staff, free laundry facilities, work facilities.

facility offers all kind of amnesties, like gym, free laundry room to use,

appreciated the free laundry room and workout room too

had laundry facility

comfort of the room. laundry. staff ...basically everything

accommodating i did a load of laundry

easy pick up and drop off pool clean

breakfast was delicious

pool area was lovely

the breakfast... it's almost gone when we got there and it's only 845 am .. on a saturday

free continental breakfast

lack of bar / cafe facilities.

clean, quiet, location, shuttle, free breakfast, extremely comfortable bed.

very clean and comfortable. great location and the complimentary shuttle was a great addition.

comfortable and clean hotel, decent breakfast, gym and the best thing was the free shuttle service

but the laundry attendant was gracious and replaced them without question

laundry facilities

guests laundry room requires more cleaning

as well as the amenities/options such as guest laundry, toiletries, fitness center, shop, customer service and

the laundry room week thru just threw a bunch of washers and dryers in a room half of them out of

having a laundry room was an absolute bonus and both washing machine and tumble dryer really efficient

the smell of clean laundry met us as we walked in the front door

laundry facilities convenient

quiet room. we use laundry, it was fine. good breakfast. good motel for this price.

were all very very helpful room was spotless bed was comfy use of laundry room which was handy fridge and

laundry arrangements.

the breakfast the pool access & the check out time

the shuttle to downtown nashville and the driver (william) was very helpful and prompt

bed, gym, parking, staff.

for a hotel that is pet friendly, there is nowhere to walk your dog.

laundry facility was out of order for our stay, all of the breakfast muffins had unspecified nuts

the king size room was very roomy and comfortable. the self-service laundry was appreciated.

vending machines, laundry and

finally my daughter ask for gloves and a laundry bag and took care of them herself

we used the laundry which was convenient and fairly priced

only one washer in laundry room.

an excellent breakfast in a comfortable dining room

desk, housekeeping, and breakfast staff are great

breakfast was good. pool was decent.

breakfast was very good and different each day. that was nice

next to the laundry room and lobby

lack of towels / laundry did not work

pool was being out of order which wasn't advertised with the booking.

the breakfast was fresh and plentiful! the rooms were very clean!

hosts were good. room was clean and cool. breakfast was good.

and a full, hot breakfast was included

great for us breakfast was so lacking pastry bar n a bag and a green banana ud83eudd14 maybe it s a covid

pricey parking. not much of a breakfast offered.

valet, though some prefer is not convenient for my family who travels with a child and pet

heavenly bed, full kitchen with dishwasher

our clothing- one shift said they'd tell the next shift- nobody told anyone; so we had all of iur laundry washed

husband used the fitness room and also an on site laundry was great

no laundry soap to buy, not clean, and smellled

the laundry facilities were out of order

love the breakfast too

laundry area has no change machine, the machines don t accept cards and hotel staff cannot make

the cleanliness and comfort of the room as well as the friendly staff and yummy breakfast & pool

the food in the breakfast warmers isn't hot enough

breakfast bar and it was really good

rooftop pool and bar was so relaxing and the staff were all so friendly

get the manager she told her to tell me to call her later she was busy and was short staffed in laundry department

the breakfast is good and i love the fact that there is a laundry room

my wife use the gym facilities that 24hrs and we use the complimentary laundry but bring your own detergent

free laundry was a real bonus

there were 2 bathrooms, an island, and complimentary laundry that i also loved

several days, it would have been more worth the price, because of the kitchenette area, and laundry

plus it is loud, from the street below to kids running around

experience all around: clean room with full kitchen and powerful shower, superb breakfast service, and attentive

there was no info in the room about accessing wifi or loca spots to eat.

was charged 80$ for the 75$ pet fee, and charged 50$ for 40$ valet parking

also the neon shots at the rooftop bar was really cool

also has good gym

loved the kitchenette style rooms and very clean common spaces.

selection of drinks at the rooftop bar were not very good

clean, full kitchen, comfortable beds, amazing staff

expensive and they provide 2 towels, no laundry bags, 2 pillows - a complete joke

just the way the breakfast is run

also room service had a service fee (which i expected) but also a delivery fee

room service fees ..$10 delivery charge plus 24% gratuity added!!

no microwave no room service

maybe a laundry room should be provided

the laundry in hotel was a plus

instead most of what i will remember is being upset and having to go home and deal with bagged laundry and

i tried to use the laundry and the washer was broken

charles in the bar was great company and very helpful in knowing the area for food and fun

we also got laundry service and could not be happier with how lovely our laundry came back

room due mainly to frequently used laundry facility right opposite

room service menu is small; and no one called is back when room service didn t answer our

room service was available very late in the evening and was very prompt

spa was out of service, did not find out until arrival, they advertised they had spa

not to mention, cleaning staff failed to empty our overflowing trash bin and had to use a plastic laundry bag

the gym was basic, but had everything i needed for a quick holiday workout

bar on the 4th floor is nice, great bartender

i especially loved that the gym had everything you need to get a decent workout in treadmills, elliptical,

room service was very prompt

to do laundry, i had a pay-as-you-go phone from walmart

not like that it is a cashless hotelhad to use the laundry facility unexpectedly, in order to use any of the

hotel was nice and very clean-laundry option was convenient and nice

it was very nice. the breakfast and servers were great.

were reasonable and the hotel is pet friendly

room service was great

chique and beautiful hotel, we got an extra big room (2 adults and 2 adult kids) which was great

breakfast was great.

breakfasts were fantastic

big rooms and room service!

laundry can be returned the same day if sent in by the written time

i also enjoyed the breakfast and the amenities like the complimentary laundry room and the managers reception

great location everything u need, laundry facilities as well. very short walk to broadway

the location was minutes away from downtown broadway rooms were spacious and had complementary laundry on the

room location right next to the ice, soda machine and laundry was the best

very specious room and kitchen, very nice staff, liked the self-laundry service!

place offers a gym, bar, laundry and more

laundry room

they have a great breakfast every morning as well as a laundry room and workout facilities

nice spacious room with workspace division, and kitchen to boot

no laundry, pool or hot tub.

valet only parking $42 a night - no self serve laundry - small breakfast - no cold water in

i wish parking was included in hotel price along with having laundry on site.

if traveling with kids there isn t much to do, didn t see a pool or anything like that

great location, cute and home-like, breakfast in the morning!

was unable to use guest laundry room due to appliances not working

no laundry facilities

room was located next to the laundry room and it was loud with constant talking and miscellaneous noise

being a pet friendly hotel, i wonder what exactly made that spot on the carpet

the hotel was close to the parthenon. the pool was nice to have for the kids.

the never got back to me about my left laundry. no follow up or return emails.

disappointed the gym wasn t available.

i'm an amex users so i tend to only use their hotels because i need the late check out sometimes

room service was difficult and very expensive

great rooftop bar what a view

will definitely be returning with our kids❤️

however, when we went there one late evening, the first 2 wines i requested from the menu, the bar did not have

the coffee & beverage bar has great service hours

my pet was welcomed and there was a little patch of grass on the front and side for her to use

would be with me in a minute while i was standing there with my luggage in 90 degree heat with my kids trying

we were also right across the laundry room and a side exit door, so felt it was a high traffic area

the stairs to go up and down from 4 to 3 to pool and laundry were dirty

room was right across from the laundry

every time we walked in and out we saw an extra large bundle of dirty laundry

it was handy to have a laundry

didn t eat at the breakfast bar because we had an early appointment

the hotel is pet friendly and there was a dog down the hallway that barked incessantly during the day and early

the breakfast was great and the bed was real comfortable

i used the gym, it was also clean and comfortable

wish there was no smoking in the pool area or break areas near the pool

comfortable bed awesome temperature loved the location. clean laundry room

where no laundry facilities or in room coffee makers at the hotel

having a bar an restaurant in the hotel

no bar on premise.

they were able to accommodate an early check in. however it was an additional fee.

i liked having an on-site laundry facility too

were there during the snowy days wh8ch was great just wished indoor pool would've been a little

like the bar or shuttle bus was not available

breakfast and convenience.

breakfast was great - lee at the bar made you feel at home

regular amenities, like gym, laundry, etc

there was also a kitchen, which we didn t use

regular amenities, like gym, laundry, etc

the room and breakfast were good and decent.

i liked the complimentary breakfast that was in the lobby

the wifi wouldn't work on the patio or in my room

only get wifi in the bathroom

liked that it was pet friendly, liked the full-length mirror

there was a kids hockey tournament in town and we got put on the same floor as kids playing hockey in the

hotel is downtown and they let pets there

i also liked the fact that they had on sight laundry

waited in line art front desk for 10 minutes whilst others checked in then asked for coins for laundry and they

the laundry was an added plus

laundry small, but does the job

i also used the washer and dryer in the laundry room which was a nice service too

the hotel had a pretty nice sized gym, along with a pool and laundry room for you to wash your clothes if you

hotel is clean except the laundry area could use some attention

friendly staff, nice pool and gym, walkable to west end and downtown attractions.

bistro was nice, gym facilities were very nice

the bar closed at 1040.

no clothes washing services or laundry nearby.

and charging customers for wifi after paying so much for the hotel, in 2025, is unacceptable in my view

the hotel was nice i loved the bar and cafe

during my stay i was able to use the pool. def wonderful when it s so hot!

spacious, clean, well equipped room. good pool

it s was bit of a pain to get my kids logged onto school virtually

breakfast was delicious and the staff friendly.

just had 1 day when we were out in the town all day till 4 pm, and when we came back, room service had not been

ordered room service on one of our evening's, it s wasn't good

the hotel was very big with a great pool, gym and beautiful lobby

laundry facility was broken.

in the laundry room one of the dryers was out of order

laundry broken

garbage wasn t picked up outside room so i brought it to the laundry room

and to top it all off, on the morning of checkout, 2 different workers, a laundry guy & a cleaning lady both

loved the free shuttle and the pool area was amazing would definitely recommend

ridiculous amount for parking. charged a pet fee for a service animal which is illegal.

offers a restaurant and bar with live music

clean, very friendly staff, large pool and decently equipped workout facilities right next to the elevators

i heard doors slamming, kids screaming playfully, parents screaming and playing along and when i thought i

also free laundry for guests was great

was an older hotel building, the laundry soap suds backed up into the bathroom sink from the housekeeping washing

nice place, laundry machines available which i needed

on-site free laundry and a shuttle or uber included to take you the short drive to downtown

check in, rooms not ready, no laundry bag. long wait

had to call at 1:30pm to have our room cleaned and both times our room service trays were left in the room after

the food available at the hotel was not that great and there was no room service as advertised.

location, bar and lobby, size of rooms and staff were all exceptional.

at the bar in the hotel lobby, the flipboard chatters and displays hotel messages every now and then, and

even let us have a very generous late check out time without charge

tv reception wasn't great, wifi was a bit flaky.

excellent free breakfast. free drinks from 5-730

was friendly, room was clean, happy hour was wonderful & breakfast was outstanding especially the omelette

the kids slept on the floor instead

well it didn't have a swimming pool but everything was great.

i also didn t like that their wasn t a laundry room , nor ice machines on every floor

the bar and restaurant were wonderful and just right out the front door are all the sights!

the 3rd floor gym looks out over the stadium

), shower was dirty, old food left in the fridge, no breakfast option (even from room service) & had to pay for

10 to 15 year old kids maskless and loudly roaming the building

laundry was small so no room to put other people washing ready for next in line or last person in

we loved the ability to do laundry and availability of additional towels and toiletries as needed

which was full of housekeeping towels for over 24 hours so we simply removed them to clean our laundry

the laundry was fantastic- able to wash and dry your clothes -great industrial modern machine and dryer

loved the free coffee bar on our floor and access to laundry facilities was a bonus

milk & honey is a couple of minutes walk away and is amazing for breakfast, brunch & lunch

because of a power loss during a storm and caption was close to my home, open restaurants, my gym etc

great sized gym and lovely cafe

bar and kitchen staff were all really food, with the exception of the last day when i couldn't even

loved the lobby, hospitality bar lounge area

even used the laundry and the gym

free shuttle laundry,free beverages nice interior hotel with big room

i liked that it had kitchen facilities, laundry room, and the hotel was close to good stuff.

really well appointed hotel, great breakfast, laundry etc. good location and lovely staff.

the laundry and fitness room were both convenient

the room was superb, the app to control the room and order room service was excellent

the pool on the top of the hotel had great views and had a great party atmosphere across the course of

rooftop bar was super nice 10/10 experience

room service application was not working on tv.

it is very well located, the restaurant and the bar are very good

no laundry facilities

the woodhouse spa onsite was amazing

pool bar was closed - -

who took our to-go dinner order, to the front desk gentleman the next day, to the happy server at breakfast

would have loved to experience pool/terrace on 8th floor, but closed due to

would have liked to have had a full breakfast not just cereal or beagle

location, breakfast, staff, pool

great bar area, great breakfast, amazing room ect

even though there were plenty of ev chargers, you could only charge for 1

pool was very nice

shuttle to town, great breakfast and guest laundry

are small, the noise from the laundry was loud as it was adjacent to my room

within walking distance to downtown, spacious room, very clean, laundry facilities, gas station for groceries

laundry to do our washing

guest laundry was convenient to have

okay but could use some more choices, appreciated laundry room

laundry room was a bonus

all locked in laundry

would be nice for more options of laundry detergent in the laundry room and more basic cleaning supplies in the

cheap uber /lyft to nashville 15-20$ free breakfast was okay has a laundry on site for

very comfortable, nice spacious room. wifi was also very good.

having a gym above our room.

very clean loved the pool

no soap bar

restaurant in the hotel, and the rooftop swimming pool.

loved it. great location, very clean, smelled great ( like clean laundry) great bathroom, quiet.

laundry facilities only had one washer and one dryer.

comfortable beds great housekeeping rooftop pool

the gym was great too

it was great- so hot for our stay pool was extremely crowded and no where to sit.

there is no pool, so my kids kept asking if we could switch hotels

the breakfast was fantastic. the staff super helpful

also very pet

the gym facilities were adequate

there is no pool, so my kids kept asking if we could switch hotels

pool, laundry, snacks at front desk

great laundry facilities too

the view and room was across from lights and the laundry area, so it was a bit loud.

room was near traffic, hallway, across from laundry

laundry had no seats while you waited

laundry services

location and it's embassy suites - breakfast and happy hour

it was impossible to order room service on the app

pool wasn t open

talk to the bartender she says it cost tens of thousands to close the pool for events i took 3 kids told them

the breakfast was ok. i just wasn't used to it being from australia

we were upgraded to a one-bedroom suite which gave us plenty of space, including a separate lounge and room

to test drive and had great help identifying some great restaurants for lunch 15-20 min away the spa facilities

excellent food served in both the restaurant and roof top bar and a great selection to take away in the cafe

the hotel has a rooftop bar which was really nice which made our stay that much more convenient

pool is open until 11:00, but when we went down at 10:00 they were putting chlorine in it so we had

their pool is the largest in the city and offers poolside service for food and drinks

wasn t a price guide for the mini bar and there wasn t any robes in the room as advertised on the booking

we also ate breakfast here, the staff again were lovely

breakfast was nice, expensive!

good laundry facility for travellers

the lobby was huge and plenty of seating and they had a laundry room

great facilities (laundry, microwave), super bed and very nice and clean

laundry not on every floor

washer/dryers operated via pay by card but we had to scrounge quarters for the laundry supplies