floors, mold in bathroom and behind desk, laundry facilities but did not have change machine and could not give

laundry room had only one working washer

one dryer in the laundry area didn't work and the other dryer took over $5 to get the one pair of pants in it

wifi didn't work for my tablets nothing would download

breakfast was great and location was accessible to everything i needed.

laundry arrangements.

pool was only 3 feet deep the whole way and extremely warm for july, so i would ve liked to see a

gym was nice too, functional

clean, friendly staff, kids loved pool, smelled good, pizza was delicious

we had my daughter's dog with us and i appreciated the pet area

the laundry is subpar, their printer barely stays connected , they serve stale bread and regular run

i was forced to go and retrieve it myself from the laundry services

guest laundry signs misleading and washers out of order every time i went

also, because mine was an extended stay, it was extremely beneficial to have on site laundry services

staff on front desk very friendly,pool area was good,plus it was great having a laundry room,loads of food places

laundry room on the premises if you need to wash and dry clothes

blonde hair in bed letting the receptionist warm your food up cause they were no microwave in laundry area as

is very helpful and friendly, rooms are clean and laundry smells really good in the morning

lights not working, someone stole our laundry basket while our kids clothes tried to report it but nothing was

the wifi was not free

a/c in workout room didn t work, guest laundry was out of order, at least two people who seemed to work there

not having proper laundry facilities

the pool

the pool & the gym were old & rusty and did not feel comfortable at all

breakfast

in the middle and open air stairwells to rooms, not secure & no elevator, our room was over the laundry and you

i was told by person in laundry room they didn't have any clean new ones & go back to main desk for assistance

clean, comfortable, hot water/coffee/decaf available 24/7, laundry facility

possibility to do some laundry

laundry facilities convenient

quiet room. we use laundry, it was fine. good breakfast. good motel for this price.

having a laundry room was an absolute bonus and both washing machine and tumble dryer really efficient

pool, gym, breakfast, and staff. having laundry facilities was great.

room clean with all amenities. laundry available. breakfast has a wide variety

i understand they might not do laundry but she could have asked house keeping in the morning to do it or given

laundry onsite with free products, huge plus

they do have a guest laundry room and it was clean and the washer was great

hard working staff friendly, helpful directions to shops breakfast so clean and yummy

pool was only 3ft and very hot

parking was a bit tight

breakfast good, but no coffee creamer

the pool was warm

staff, clean room, was able to park outside my door, no charge for pets, laundry facilities, room had good desk

clean rooms, friendly staff, laundry, no deposit, no pet fees

would not refund and it was a big deal and left me n my kids

the room was clean, loved that it had wifi and hdtv, and the in-room amenities

wifi password was not provided

still under some covid restrictions which hindered access to bar area and meals.

great large indoor heated pool

very clean and well maintained. gym facilities were well kept and very operational.

my kids said it wasn t even worth it and they are 12 and 15

it was a wonderful place to celebrate christmas with our kids and grandbabies

serviced daily, guest laundry, quiet location, access to interstate, restaurants nearby, good breakfast choices

the breakfast was minimal, could have used bagels or english muffins, maybe pancakes or waffles.

staff was fantastic, only thing i would improve is the breakfast, other than that it was great.

breakfast was a little skimpy, but i guess it was to be expected for the rating & price.

the first thing i noticed was the fresh smell and breakfast was good

- free laundry, self-serve snack food selection and price, exercise equipment, kitchen equipment and

the laundry is free

staff was amazing laundry was free amazing area great atmosphere rooms were fabulous

and use of the laundry room

fact that you have a laundry room that is free

freshly done rooms, comfortable beds, decent breakfast, safe location, friendly staff, and guest laundry

laundry on site is a plus! pool was fun

pet friendly rooms available, which we needed

parking was close to the room door. breakfast person was fabulous, really helpful and friendly.

breakfast was satisfying

maybe more guest laundry only 1 washer/dryer

more parking spaces because we had to park on the curb because it was full.

clean very lit up and the pool

the wifi was very spotty!

lol add some covering for shade to the pool area

the pool had a good temperature and the pancakes for breakfast. free guest laundry.

everything free laundry service

breakfast was good and laundry was available for guest 24hrs

allowed me to do laundry before checking in.

staff, location, heated inside pool, free laundry, breakfast, hot chocolate/coffee station, patio fire pit,

building looks good from outside except for trash in the parking lot.

not what i booked and i have a 19 yr old son too , sure told me it was going to be an up charge , parking lot

the location was close to downtown, had laundry on site, friendly staff, and a good price.

room was right next to the 24/7 laundry room

made me feel like i was going to do laundry

upon pulling the bed covers down for sleep, the smell of laundry detergent and bleach filled my senses

i wondered if it was some sort of washing machine or drier pipe or related to the laundry system

but the laundry attendant was gracious and replaced them without question

as well as the amenities/options such as guest laundry, toiletries, fitness center, shop, customer service and

guests laundry room requires more cleaning

pretty quiet for being right off the hwy, the facilities were clean, and it was nice having the laundry

laundry facilities

appreciated the free laundry room and workout room too

had laundry facility

very friendly staff, free laundry facilities, work facilities.

facility offers all kind of amnesties, like gym, free laundry room to use,

comfort of the room. laundry. staff ...basically everything

accommodating i did a load of laundry

sam the shuttle driver

also the breakfast was good esp the cheese omelet :)my family loved the suite and the bed and pillows were

thought the breakfast was good

breakfast

had some laundry to do, went down to 1st floor to do laundry, laundry room was out of service so ended up

was broken down for repair during part of our stay, the hotel offered free parking and also free laundry use

laundry service. gym access. room location and size. front desk supplies. room supplies

i loved the free laundry, the indoor/outdoor pool and the room size

the kids loved the double tvs in the room also

lack of bar / cafe facilities.

air conditioning in the gym was not working well

breakfast bar staff was slow to get out plates, forks, waffles

the gym offered a lot of workout options

there is also a free shuttle from the hotel to broadway and back

there s a free parking lot, and shuttle services are available to downtown nashville

close to the airport. room and breakfast were great. staff was friendly.

excellent location. amazing quality for the price! late check out is a game changer!

some additional protein options for breakfast would have been appreciated

it was just a basic breakfast bagels,oatmeal and cereal. they also had muffins and boiled eggs.

laundry facilities were a plus

gym and pool added well to facilities

the pool was to cool for us- temp is set at 80- which is fine for most.

staff, breakfast, location

pool was way too cold

convenience to the grand ole opry there was a laundry facility and small gym there was a pancake maker at

until 5am, which was great because we couldn t even rest until we had put every single bit of laundry in the

staff very helpful and hotel kept to a high standard with even a guest laundry room which came in handy inexpensive

i got a $10 roll of quarters to do laundry and it was short 50 cents

no laundry facilities for guest

laundry facility was great since we were there for a baseball

parking is tight for trucks

comfortable beds and furniture. very quiet even though parking lot was full.

the pool was never crowded and a nice size so i could swim without kids playing

wifi didn't work

also, the hotel has a laundry room with machines that only take quarters; but there is no change machine and

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests

they seemed to be short staffed, had a hard time keeping up with laundry

great room. loved the kitchen, sitting area, and bed. great shower.

clean room more space for kids

no laundry

it was a bed but not the nicest place no laundry facilities

the benefit of a laundry we can use is first class

comfortable bed, breakfast included, guest laundry, and easy access to nashville.

no guest laundry and staff wasn t very present

there was a guest laundry which was great when travelling

hotel had a laundry on site for customers

was nice, quiet, free parking and breakfast

big pool cleaned every morning with fresh towels

breakfast was excellent. good selection

your laundry bins

location, laundry,shuttle ,staff, breakfast made our trip made our stress free and enjoyable

they even have a laundry room where you can do your laundry

location, pool, continental breakfast, security

breakfast, free parking, indoor pool, fitness center, location to grand ole opry and highway

did not like the fact that change is not offered at the desk for the laundry amenities

great guest laundry, which is very reasonably priced

only 1 ice machine. it's on the first floor in the laundry facility.

to do two loads of laundry but when i put quarters in they got stuck

in his walk was absolutely so helpful i was carrying in several baggages and he came across the parking lot got

should be change machine and laundry soap dispenser

the dryer in the laundry room didn't work

laundry room on first floor

the laundry facility was caked with mold and the dryer was broken

saw a large cockroach near the laundry room and a smaller roach on the bed in our room

had to walk past big bins of dirty laundry to get to outside room

either weve had better in cheaper hotels no breakfast unless you pay but we knew that no guest laundry and no

no breakfast or laundry facilities. pool and hot tub closed at 9

i was also surprised their was no laundry room, despite having a fitness center

didn t like walking a mile to get to my room with to small kids

have used a customer laundry area

it had 15 restaurants, spa, fitness, pool, shopping and entertainment all in one spot

maybe have golf carts to lift people 3 added price to my bill at check out

everything was amazing. our kids enjoyed the pool each day we stayed. we're ready to go back.

how far to walk to your room. need golf cart to take you and luggage.

our clothing- one shift said they'd tell the next shift- nobody told anyone; so we had all of iur laundry washed

the laundry facilities were out of order

husband used the fitness room and also an on site laundry was great

no laundry soap to buy, not clean, and smellled

very good for the price, gym nice addition.

also the neon shots at the rooftop bar was really cool

great selection of food choices during breakfast.

it said pets excepted and handicap accessible rooms

was comfortable but had a coffee shop and rooftop bar available

control in the gym, woudl be good for them to expand the gym and remove the small patio

shuttle service laundry room

really no complaints. a change machine in the laundry room would be beneficial.

also, the laundry room needs a change

guest laundry was convenient to have

laundry to do our washing

laundry area has no change machine, the machines don t accept cards and hotel staff cannot make

location is great , great breakfast, super nice staff

new building, very clean, loved roof top pool and gym

nice pool and rooftop area

we will miss lili and nicole who served breakfast

for room service didn't work

the staff were more than helpful and the breakfast was beautiful

no room service

breakfast was delicious and the service staff was exemplary! brittany took great care of us

had room service breakfast and it was amazing

not to mention, cleaning staff failed to empty our overflowing trash bin and had to use a plastic laundry bag

if you don t order room service, get anything from the mini bar, or anything else happens then you do get

the gym was basic, but had everything i needed for a quick holiday workout

nicely decorated, beautiful facility, great room service and very close to the downtown area.

cleaner oom, good wifi, gorgeous penthouse bar

expensive and they provide 2 towels, no laundry bags, 2 pillows - a complete joke

room service also never answered the phone

that this motel was pet friendly

great for kids

breakfast/lounge/dinner area===surprised ===that the property didn t have more choices

we also got laundry service and could not be happier with how lovely our laundry came back

room due mainly to frequently used laundry facility right opposite

was a shame the hotel was quiet as would ahve been nice to see more people at the bar but guess this is down to

though the regular restaurant and bar were under construction, the hotel staff created a wonderful atmosphere

the limitation of food room service

the never got back to me about my left laundry. no follow up or return emails.

clean, great gym, comfy bed, automatic blinds, huge room, coffee and water for free

location and room were excellent. decent gym.

we had to place the room service tray on the bed and eat on the bed sitting sideways

disappointed the gym wasn t available.

comfortable bed awesome temperature loved the location. clean laundry room

where no laundry facilities or in room coffee makers at the hotel

room service didn t empty fridge someone s food was still in there

no room service, no pool, and limited restaurant access.

location can't be beat. wifi was free & fast. room was clean.

the laundry in hotel was a plus

i tried to use the laundry and the washer was broken

maybe a laundry room should be provided

instead most of what i will remember is being upset and having to go home and deal with bagged laundry and

so friendly and helpful, the free breakfast exceeded our expectations, great location, food and bar on site,

it was a bonus that there was a laundry for guests which was free to use and the coffee machine in the lobby

we loved the ability to do laundry and availability of additional towels and toiletries as needed

loved the free coffee bar on our floor and access to laundry facilities was a bonus

hotel also provided extra shower and skincare things, laundry (tide pods and dryer sheets included), and all

laundry was small so no room to put other people washing ready for next in line or last person in

room location right next to the ice, soda machine and laundry was the best

the location was minutes away from downtown broadway rooms were spacious and had complementary laundry on the

i also enjoyed the breakfast and the amenities like the complimentary laundry room and the managers reception

great location everything u need, laundry facilities as well. very short walk to broadway

laundry can be returned the same day if sent in by the written time

several days, it would have been more worth the price, because of the kitchenette area, and laundry

second time in the hotel. nice stuff, there is a nice bar, gym, good breakfast.

bar is nice for a drink or snack

clean and spacious room. we can have an early check in.

gym was good with good machines

it s was bit of a pain to get my kids logged onto school virtually

the breakfast was amazing! so many options!

everything about this hotel was excellent! the location the staff the bar the valet outstanding

price could have been slightly cheaper. location was excellent! pool gym hot tub

pool was ok, not great, but we were not there to swim

nothing i didn t like although should be able to preorder breakfast in room

night room service should not be done at midnight when you re located in a party town on a

great location, easy check-in, friendly staff, excellent rooms, great dining options, fast room service

convenient location nice little gym which included cardio equipment and weights

when it is normally a complementary part of the stay at other hotels along with breakfast

no clothes washing services or laundry nearby.

unless you head to bar or pool we didn t use pool

beautiful property with a beautiful pool. wonderful location as well.

we also got to use the gym which was excellent since most of the hotels i've been to lacked in equipment

location to broadway. very open. pool area with bar inside and out. food very good at bluestone.

in the laundry room one of the dryers was out of order

laundry broken

garbage wasn t picked up outside room so i brought it to the laundry room

and to top it all off, on the morning of checkout, 2 different workers, a laundry guy & a cleaning lady both

laundry facility was broken.

at the bar and restaurant was a bit slow but the staff was friendly and went out of their way to make our

price for a noisy hotel with lots of renovations taking place, no complimentary wi-fi, no room service

the same price some rooms were almost three times the size parking was a bit pricey room service is not

our room smelled like a kitchen

had to call at 1:30pm to have our room cleaned and both times our room service trays were left in the room after

laundry on site, room not cleaned one day as someone hung a do not disturb sign on our door when we

no room service (meals). the hotel laundry service lost my husbands shirt.

they had no laundry room for guests. only very expensive

breakfast was way better than expected for being included

the pool is open & so is an actual free breakfast