cleanliness, breakfast buffet, laundry available for sweaty athletic clothingud83dude33

unfortunately we didn't get a chance to use the pool, so can't comment on that, but all else was excellent

the pool area was nice and the breakfast selections were great

location, staff, plenty of parking despite the busy restaurant next door, and great breakfast

to the parking area was not clearly marked , as we were pulling a trailer it was a bit of a challenge

more laundry facilities would be great

blow dryer iron and ironing board onsite laundry(coin operated) onsite gym microwave minifridge free intercontinental

elevator smelt like dogs, the laundry for guest was on the 4th floor and the gym was on the 3rd floor

the happy hour, breakfast and the fountain sosa

was a ton of noise, kids running all over the place unattended

laundry was stolen. i was charged for checking in early.

there were no laundry facilities at this hotel, which would have been nice for a 6-day stay.

really like the laundry facility; staff are really nice and helpful

no guest laundry

we did laundry at the hotel and found the dryer not in operatiin.

the room was perfect for us and the kids

it was very easy to check in. the staff was great. very clean. spa was awesome

kids enjoyed the pool

the pool area even provided safety and pool toys which my

great staff, very clean, pool even had life jackets for the kids.

staff at this hotel is amazing they went above and beyond when i had a mishap with my laundry

running hot water, elevator broke, didn't plow so got stuck in the parking lot

did not let me know the pool was closed the day before because it needed repairs

to our room, no information about the hotel as far as when breakfast was even served or fitness room hours, etc

the staff were all very friendly and helpful. breakfast was the best i've had in any hotel.

the pool, hot tub, and laundry room were closed

ice machine and laundry facilities on our floor(the first floor) were out of order

when looking they said there was a breakfast bar but there was not

the pool area, the bar and the outdoor space.

they did not have a bar that stayed open past 10pm

not enough covers but that might me away to save laundry

we did not use the facilities, except the laundry room which was convenient and met our needs

the kids appreciated the free soda

husband and i, and our 4 kids had a great stay our house keeper went above and beyond, our room was so nice and

parking lot was small but had additional parking in the back but it would be full sometimes due to

laundry is $3

were no bath towels in the room and i had to wait a couple hours to get some from the laundry

great value ,very good location, place was busy but decent travelers was pretty quiet and had laundry facility

washer and dryers broken and had to walk to other buolding to do laundry

breakfast

the air conditioner leaked constantly and in the morning my entire laundry bag was sopping wet because i had

good breakfast with a super fancy coffee machine just like starbucks which i ve never seen at a hotel

couldn't use wifi due to my security package saying it was not secure

the breakfast is better than most other comparable hotels

came with kids they loved the pool

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

breakfast was donuts and coffee pool is under construction

no free breakfast

housekeeping did not offer to come to our room once and we cleaned and took our our own trash and laundry and

however laundry is a necessity for travelers i believe they should implement laundry in the hotel to

breakfast was good

we pool, hot tub, and free breakfast made our visit a very pleasant one

decent speed of wifi, and plenty of tv channels

hotel had good facilities including on-site restaurant and guest laundry which we used

accommodating & helpful; facility was clean, modern & organized (room, breakfast area, workout/laundry area,

i didn't like the cost of doing laundry.

also the laundry room is nice and clean, only few steps from our room

the wi-fi was not working very well, the laundry was out of service.

liked the breakfast ; the laundry room was a great help and kept clean and tidy; the gym was small but adequate

staff members were incredibly rude and didn't know their own pet policies.

breakfast was wonderful many options to choose from and my kids loved the waffle maker

clean hotel, comfortable beds, nice breakfast and coffee/ cookies in the evening

liked the breakfast ; the laundry room was a great help and kept clean and tidy; the gym was small but adequate

that my pillows had a lot of black hair all over them as if someone had a fresh hair cut,but the laundry office

handicapped room had a kitchen

very clean hotel ! breakfast was very good lots of options.

no curtains in room , kids upstairs stomped all night no sleep at all

we could hear kids in the pool screaming. from our bed.

rooms were spacious, the beds were comfortable, the self-service laundry, and the staff were very friendly and

i didn't get a chance to use the pool, but i did use the gym and the laundry room at which both were more than

they have a laundry but they didn t have the possibility to change money in quarters to use the machines

early in the morning we could hear things thunking in the laundry and it woke us up.

had a laundry room. great when on vacation.

no laundry facilities on site

didn t have washing facilities for laundry.

since our room was just down the hall from the laundry, housekeeping staff was observed setting towels on the

important to have fragrance-free laundry & cleaning products

no laundry facilities.

it is very busy--lots of kids and families

of improvement are parking

great coffee and breakfast

amenities as far as meals, drinks, and pool

breakfast and kick-back options were very good. clean rooms with comfy beds.

that no laundry was done the night before so there was no clean towels

car got hit in the hotel parking lot and the hotel manger protected who ever hit tried to say my car was like

is pet friendly

hallways smelled like pot underaged kids being dropped off without parent supervision bedding was dingy stained

the breakfast is complimentry waffles, biscuits & gravy, cerial, yougart few other items

had to walk to the other side of hotel for breakfast

no free breakfast.

of the bistro/ bar were a little inconvenient

loved the breakfast, but there weren’t too many basic options for my picky kids

breakfast wasn't served in the hotel, we had to go to a nearby resident area.

our room was next to the pool so it was noisy with the in and out of guests to that area

the breakfast wasn t all that more for just adults they should have more options for the kids.

great location, nice kitchen, comfortable bed and clean bathrooms.

the staff where really nice and the access to the pool was really nice for the kids.

the breakfast wasn t all that more for just adults they should have more options for the kids.

no pool '' but there is a laundry and gym. continental breakfast times change on friday

kitchenette very minimally supplied

breakfast was really great looking

the $150 pet fee that was not disclosed until i arrived. got a handicap room, not lush at all.

breakfast was overly noisy and packed with a high school lacrosse team there at the same time, but

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

really like that there is a laundry room on site for guests to use.

location , laundry,

liked they had indoor and outdoor pool,gym and laundry

there s a nice gym and laundry

they retrieved our laundry and mailed it to us after we left it in the laundry room

the bed was comfy, and the laundry room was nice and cleaned

the kids loved it

the kids loved that it was connected to the outdoor pool

after a long move-in day in 97 degrees heat, it was so nice to be offered a drink at the bar and breakfast

didn't like that they charged me fifty dollars for my pet

were under new management, so they didn t have no breakfast, gym was not open and the pool was

parking is free

i love that they have a swim pool and it's dog friendly

stayed here with my pet(dog) when i had no where else to go

ample parking available

extra charge for pet, when it wasn't on their website

the sign made it easy to find, and there was plenty of parking near the door

small breakfast area was quaint and the rooms were a nice size with good size bathroom and very clean

location and parking were fine for our travel needs and price was good.

needed to do laundry but the machines only took quarters and i had no cash

close to multiple shopping centers and a starbucks in the parking lot.

no cameras in the parking lot

we didn't eat at the hotel but there was a bar and lobby area that had ample and comfortable seating to eat,

kitchen staff were very accommodating for special needs

wasn't expecting kitchen with kitchenware which was great!

no breakfast no pool

very roomy, very quiet. good parking available. room included kitchen facilities,

i went out and came back that night to the parking lot filled with police cars

nice size room and kitchen

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

location, free parking, comfortable rooms

free parking. very clean and very nice pool.

the bar is open until midnight but not the food service. the drinks are extremely expensive!

we enjoyed the pool

laundry room on our floor was ideal

pool is tiny

my kids only wanted to swim for five minutes, which was unusual

everything was clean and breakfast was awesome

the gym was great and the location was good for what i needed

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

also a nice looking guest laundry facility

love that they have a fitness room and laundry room with easy access

the room was also opposite the laundry room,

room was large and comfortable laundry service good gym equipment always

laundry and shuttle not available

we can park in hotel parking lots safe and without fee

early and the room wasnt ready yet so they directed us to the pool area and changing rooms so the kids could

our kids loved the pool

the breakfast was amazing as well

louis and the bar area was very festive and fun at night

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

loved the breakfast room service

live music in the lobby bar area; room service quality; massage therspy

room service was a little expensive

we were early, it was raining, and we needed to do laundry

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

the laundry services charge slip states that basic laundry is $2 a

there was a fence surrounding the parking which i appreciated

the location is just 10 mins from downtown yet prices were reasonable and parking is free

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

loved the suite set up with a full kitchen, the breakfast, the bar area.

breakfast was good. variety of cold and hot.

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

loved the suite set up with a full kitchen, the breakfast, the bar area.

there is on-site laundry facilities and ice machine

a map of the the motel so it did take me a minute to find the ice machine that was located in the laundry room

laundry available

great location, excellent value room. staff were great, even folded our laundry for us

in town for a funeral and they allowed an early check in

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

nespresso coffee maker on each floor and laundry machines no charge

parking is convenient and right across the street, though i don't know how it might be while school

the parking was free for the weekend in a secure parking garage

gym space is only okay, actually a bit subpar if you ask me

no guest laundry. parking was too expensive

wish parking can be free and there are free laundry machines!

breakfast wasn't the best due to the pandemic.

we travel from arkansas monthly to visit our kids and love staying at this location due to the close proximity

that means no one could hear my kids

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

also, laundry facility was $2 per load (each for wash and then for dry)

the room was comfortable and the valet kids were awesome. cleaning staff were very friendly

room had no grab bar in shower or mat for bathtub to eliminate slippery tub floor

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

they didn't always have change for laundry machines

great workout room and laundry on site

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

no laundry here even..dry clean

history, room service, view

restaurants and bar have excellent menus

comfortable room, good selection of restaurants in hotel, excellent gym, nearby restaurants,

also the food was not ideal for kids

small bathroom. wanted a jucuzzi or indoor pool.

no laundry

they have a bar on the first floor, and offer laundry services

having the other optional amenities (fitness center,laundry , lobby, outside patio etc) was nice as well

i am certain it was picked up with laundry

with gauge out of bottom, no ice bucket (was told they don t have any and was given plastic laundry bag to

nice rooftop bar and seating area

hotel is truly pet friendly

were told they were booked up full with reservations okay no big deal but then we tried to order room service

t have a microwave in room and bc it is pet friendly it does smell like dogs a little but staff was

convenient to my kids college and there were many places to get a bite to eat during the late

paying for washing laundry seems absurd

we needed more pillows and the staff had no key for housekeeping so one of our kids didn't have a pillow

well situated. large room. very clean. good gym. friendly helpful staff.

the only amenity that is open is the gym and you have to schedule a time to use it

real restaurant and bar no black make up towels charge for parking snack pricing is ridiculous won t allow

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

laundry on site was a welcomed surprise after getting rained out at a cardinals game

kids loved the trains/station decor

breakfast buffet was delicious and the staff was incredibly helpful and pleasant throughout our

was some type of soccer tournament and the kids were in the lobby (with their parents), but they were soooo loud

hotel bar was not open when we visited, but that was okay

we will be back with our kids

the breakfast wasn t to bad. the location was excellent and easy to get in and out.

breakfast was served hot and you cannot get that at some hotels

it s not a new hotel but it s got everything including restaurant and laundry room.

coined operated laundry facilities

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

the pet friendly environment was very nice and the location was ideal.

pool and hot tub were very unkept

the gym is pretty nice, used it every morning

virtual playground for everyone in the back of the hotel with a ferris wheel, mini golf, aquarium, carousel,

clean, nice staff and a great lobby area with bar and light show at night.

that there was no inside pool. not a necessity, but would have been an added bonus.

great gym

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

laundry, car washed, staff and buffet

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

the hotel is pet friendly

com i asked for an extra bed and early check in

staff is so friendly , rooms, bar and restaurants were so nice and food was amazing.

the staff was super friendly. the room service was awesome and very prompt.

patio was perfect to hang out, even stuff to play/do for kids

room service was a little expensive

the bar looks out at busch stadium

nice bar area, and it also has a nice lounge/ game room, restaurant, and let s talk about the museum

selection for kids

the restaurant is excellent, the bar was very chill, and the museum was beautiful

room service took so long i had to be comped for my order

also, this was the most pet friendly facility i've ever stayed at

s dirty laundry behind the curtains

laundry facility was inside pool area and was only accessible during those hours

the pool was warm

lobby stays fairly busy due to the 360 bar

wanted a spa and requested before booking the hotel, turned up and no spa, but it says on your website spa

they bar and grill was closed

the bar was closed due to

i have 3 kids not enough room for 5 people.

gym needs some upgrade, but i was there to chill

guest laundry

location - right by the arch & busch stadium on-site laundry service free breakfast, dinner &

change machine in the laundry facility

there s 3free drinks provided nightly, indoor pool and jacuzzi, outside observation deck, gym, laundry room

i appreciate the self service laundry, though i wish there were more than two washers and two dryers

room was not clean ants in bed dirty laundry in room

hotel was dated. no laundry service. price was rediculous.

it also seemed to be near the laundry facility so it was loud at times

microwave no room service poor greeting overcharged for laundry services overcharged for parking no discounts

besides the fact we believe we were right below a laundry room

it doesn't have a microwave or a laundry room, so you can do your own laundry.

location was fantastic the staff were great, and the hotel is beautiful with a nice gym,

friendly staff, breakfast

experience would be improved by complimentary breakfast.

the library and bar remind me of a hotel we loved in hong kong

there again is the security guard guy not the police officer in front but he was mingling with kids off the

location and gym

property amenities, starbucks nearby, bar area, friendly staff, room was clean and comfortable

nice location, nice rooms, spacious lobby with nice bar area and other amenities

pregnant gf and kids wer

also the inability of laundry staff to bring extra towels when asked

guest laundry was filthy pillows were lumpy and hard

we would have loved to been able to go to the bar but with our daughter with us it made it difficult

room sizes were nice and kitchenette useful.

beautiful room, breakfast was top notch, and all the staff were incredibly helpful.

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

staff were so accommodating, i needed a late check out and it wasn't a problem at all

also liked having a parking garage available for guests

breakfast was excellent - great choices, very fresh

it did not disappoint-- the room, the lobby, the pool - everything was spotless and well maintained

pool was closed,the laundry machines were inoperable

laundry facility out of order

no laundry

very comfortable bed and pillows! the breakfast we ate both days was delicious!!

rooms where great ! they put us next to pool fir kids!

self service laundry worked well for $2 per load for washing and $2 per load for drying

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

there was no restaurant at the hotel are room service

pool was small and cold

the pull out sofa, which was in no condition to comfortably handle an adult, much less our 2 kids who did not

no room service and could not bring in any food. it was sad being hungry.

we will never stay there again with kids

the location and staff were great. room service breakfast was excellent and reasonably priced.

convenience of shuttle

they even had a laundrymat

laundry very useful

it has a laundry, which worked very well

everything, except you have to pay for the laundry.

loved that there was laundry at this hotel too

also, they offered me 3 dollars when i asked for money for laundry to clean bed bug ridden clothes

there was a very helpful young lady who answered all our questions and helped us to make a laundry etc

well-lit parking

breakfast is really good, the staff very friendly and helpful

clean hotel, clean room, and good breakfast!

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

laundry still in halls at check in

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

the walk over to the casino was a little scary being alone because there was no one around

wasn't secured, too many people at the pool and no monitor, kids in every area including the gym and hot tub

i was told i wasn t able to use the laundry area

price was good for the night and i was allowed a pet

i also liked that they put us by a parking spot

my room was steps from my parking space

halls and lobby stink like thick smoke, wifi doesnt work in thr rooms at all