location and bar downstairs on waterfront

view from the six floor of spa creek was great and so was the weather sun and mon

location and amenities, including available robes and room service.

the food was cold when it arrived from room service

we ordered room service , no room to place the tray

we were in room 323. it was noisy in the morning-garbage truck or laundry truck, etc.

ended up in a room next to the gym and it got a bit noisy early in the morning but i forgot to ask to move rooms

we checked in at 7:30 and called room service at 8:00pm

location to downtown cleanliness great staff interaction cool bar overall excellent hotel

really enjoyed the bar in the hotel

also said spa services but it is not in hotel

location was great. beds were comfortable. kids loved the pool.

barking dog

this used to be a pet friendly hotel. now, there is a 50 dollar pet

the hot tub, food, bar & the bloody mary mix was the best i have ever had!!

recommended improvements: put some bottled water in the room or make it available in the kitchen, and maybe

giant spa bathroom was a happy surprise

location, impeccably clean with many features such as coffee & night cap areas in the parlor; hot breakfast by

wind made it very loud trying to sleep, but that was not under the control of the bed and breakfast

breakfast was beautifully done

breakfast was very good

breakfast was good, staff was nice, the lobby smelled

staff were wonderful! breakfast was good. room was very clean.

room was right over the outdoor bar area and all we could hear was them talking until late into the evening

plastic breakfast plates and cutlery were extremely disappointing, the breakfast was ok but rather limited

bar very expensive, 2 cocktails and 1 beer total $56

their breakfast is average at best and feels cheap given the cost of the venue

breakfast options are very limited and the qty

breakfast was good, only complaint was the coffee was not good

the laundry room was not available as new machines were being put in, but that was the only problem

hot breakfast, big plus is free washer and dryer for laundry

free laundry

fantastic staff...free laundry!!

no pool and only one laundry room with one washer

nice queen bed for two and super comfortable has a bathtub it's very home like and have a free laundry app for

laundry room was shut down due to the floor being renovated

laundry services free

additionally the dryers did not work for my laundry

doing loads of laundry was very expensive

it was nice to have access to the guest laundry

more choices available for purchase like baby wipes or scented laundry soap would be great

stayed in a king room suite with a kitchen

hot breakfast and a great place to stay with your pet

pet friendly even in the lobby which is nice

laundry use too expensive

i stayed three days with no trash pickup, laundry and toiletries

good size room and facilities. friendly staff. laundry facilities.

heist laundry was overpriced to use wash n dryer.

a little outdated, kids were running down the hall

excellent hotel, the laundry was free, the breakfast was good and the personal very friendly.

there was no laundry bags in the closet too

very clean, nice personal touches (hot choc for kids in lobby), and staff was friendly

we checked out the gym and the pool on our last day but did not swim (it looked clean

easy access to town with free parking

of the entire staff; the cleanness of the entire hotel; the quietness; the low cost of the laundry facilities

liked having laundry facilities on site but only 1 washer wasn't great as i had to come back to do other loads

good pool, well located , clear signs for guest laundry (always a must when travelling by motorcycle) wifi good

to change rooms because there was a smell in the bed i couldn t tell if it was urine or just damp laundry but

still rehabbing so fitness room wasn t available nor laundry facilities

is someone smoking in the laundry room or in its transition

we extended our stay and happily used the laundry too

the kitchen inside the room was excellent!; free breakfast in the morning

room had kitchenette and sitting area in addition to bed and bathroom

kitchen, fireplace, desk area, plenty of mirror and counter space for doing hair and makeup

laundry room is on the premise

second the room they gave me was a smoking room above the laundry

there was no toilet paper in room an bathing laundry was ragged

front desk staff normally away doing laundry

price of our room (sort of a studio with partial kitchen) was very reasonable for what we have enjoyed for the

laundry facility was out of order.

i didn t know if it was the detergent that they used on the laundry, but i felt itchy and i got a few hives

laundry and restaurant on site. close to shopping and other needs.

whirlpool was not working. no completely breakfast. no shuttle service.

with kids midnight was not an option

pool, gym, spa

also in the past a bartender was there at check in which was cool

room was next to gym very noisy we were there l night so didn't bother to change room there shouldn't be a room

kitchen too slow for breakfast and waitstaff too sloe

a bar across the parking apparently a rally point for street racers - very noisy

there is a pool , laundry and a small gym

we used the in house laundry facility to wash his clothes for him

it had laundry services and we were able to wash our clothes

well maybe the cost to do a load of laundry

self serve laundry available

24 hour laundry. i work during the hours of operation.

we went there at 1 and was told no laundry mat or towels available until

amenities, laundry

laundry room was out of order.

good for parking and access to surrounding areas by

friendly staff, laundry, pool

the laundry facility dryer could be kept better.

one day i went to go in and young kids were in there with their parents or other adults jumping all over

clean, nice rooms, free parking and breakfast. friendly staff.

room service started out as excellent but declined a bit over time

homeless people, they're loitering around the entrance, walking through the hallway with dirty laundry too

there is also guest laundry available

on the first level, there were computers, newspapers, fruit, a breakfast room, a gym and a laundry room

cheap laundry and a fitness room supplied with a good weight range dumbbells

we only stayed 1 nite but used the laundry facilities every thing was

their way to get late night milk for my child, forgotten toothpaste and tooth brush and coins for laundry

laundry machines were expensive and didn t dry clothes all the way

morning the breakfast was not like saturday mornings breakfast it was missing a lot of

very good breakfast along with a wonderful room

bigger pool and more pool hours would have been nice.

access code for wifi was not given until asked

was not clean next to it had sticky stuff the bedroom was ok i was going to upgrade to the spa room but i m

the spa bath.

parking close to room, quiet. bed was comfortable.

also have a big parking lot

rate was decent for the holidays. the onsite laundry services was convenient.

the ice machine don't work half the time there's no phones in the room yeah they say they have laundry but there

no hot water in the sink and it smelled like weed and cigarettes. it was a non smoking room

wifi i did not work

parking

pet friendly, full size fridge, mini stove, and clean 24hr laundry room

you definitely get what you see in the pictures, and it is really nice to have a little kitchen

the kitchen is very convenient as well

i loved having a kitchen in my room

breakfast be gone before 9

one even locked herself in the laundry room and squatted for the night

pool was empty

in the pool other than that that's it but the pool was closed for the week that we were there so that was

i got to the hotel there was nobody at the front desk, but there were people hanging out in the parking lot

the pets, the barking at nite and the noisy neighbors that don't care about anyone else.

- also, in their website it mentioned about them having laundry service available

also the laundry room is located on the 4 th floor and i am on the 2nd floor

i had to get an extended checkout because the were still doing laundry when i called for a fresh towel and

not very clean, we had no towels other then hand and wash cloths. no laundry bags either.

laundry room being on the 4 th floor and it is only 1 washer and 1 dryer

there was a gym, laundry room and pool on site

only thing i suggest is to keep laundry room a little bit more clean.

there is a laundry area and they sell detergent there

the free laundry and dishes in the room

awesome amount of space, great place to do some laundry.

location, minutes from malll, casino, and grocery stores, free breakfast, great atmosphere

noisy. tons of kids going to tournaments. not their fault but takes away from breakfast. noisy.

close to the casino

comfortable and firm, breakfast- food and beverages were very good, shuttle was prompt and convenient, location

so that the kids could go swimming not exposed to 100 degree temperature

the complementary for laundry and the shuttle were perfect

they offer laundry machines without fee, you need only the detergent

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

no gym, but some workout eqyuipment

there were kids running up and down the hall

there was no clean towels available the next day when i ask house cleaning for some i guess the laundry person

the rooms and laundry rooms need to be cleaned better because they were disgusting

staff was awesome and a free shuttle ride (with tip of course) to the casino.

the pet freindliness of the facility

cleaning and room service

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

provides self service laundry and detergent.

a little loud with all of the kids that checked in, but overall a pleasant stay.

love the pool,but it should be bigger , i don't like the elevator door because once it locks you can't open

the pool area needs work. broken tiles and the hot tub wouldn't come on.

elevators were old/outdated, and the gym was pretty small

breakfast but wasn t the hotels fault

parking

the staff were very helpful, especially with late check out since our flight our was in the evening

the hotel has breakfast and a dennys is located next door in same parking lot

i did book based on the amenities of room service, restaurant on property, and laundry

in lobby bar

great location close to the airport with free shuttle service to and from the airport and amtrak station

like the cleanliness, the free shuttle to the casino, and the professional way the people at the desk treated

the hotel is close to the airport and provides a shuttle van every 30 minutes to and from it

i liked the location and the shuttle service

i sat outside of the pool on the patio, i couldn t get back into the pool area unless my daughter opened the

pool was too cold for thekids

we loved the kitchen with stove and fridge

the breakfast was was excellent a d the service was fantastic i can't wait to stay again.

the laundry room was on 1st floor, a plus since we needed washer & dryer

i wish they had a real breakfast. the lady at the front desk was extremely helpful .

the pet friendly atmosphere was a plus for our dog

carpets at multiple things

had lots of space and full kitchen

even when i went to the laundry room to get some more those were dirty as well

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

the breakfast buffet is back. guess laundry room.

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

the parking lot was small

elevator was slow which i used quite a bit due to laundry

the fact that they have a cc laundry facility and the in suite kitchen

window were pulled halfway out my room smelled like smoke plus the coffee maker was broke -so my kids had to

wifi is limited

no pool,no shuttle due to covid.

prime rib, funned at the casino, watched games on gigantic screens and had drinks at the sports bar, and ended

good gym and flexible access

they don t have microwaves and the spa wasn t open

bobby's burger bar has serious issues

parking

laundry was a little pricey.

all the on-site facilities grill bar, laundry, gym, close to airport, close to shops.

wonderful restaurants in the ground floor, staff was very helpful. has onsite coin laundry

the kids had fun in the pool

the executive level rooms resturants and bar on property

laundry services and miniature room kitchen

free laundry and workout facilities were super helpful

s free internet and laundry service

staff, room, comfort and free laundry and gym equipment

best part was laundry was free

super clean! staff was nice. room was great. location is near a mall, casino and airport

wifi didn t work doest have smoke area i wasn t notified the hotel was 100% non smoking wouldn

it is about 5 min from the live casino/mall and the wawa and cvs is out the front door

my husband and i loved the fact that it was free parking, and the wawa was literally a hop, skip, and a jump

we used the shuttle service to maryland live - which was great

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

dirty laundry and trash was in the hallway as we walked to our room at 3pm when i checked

facility mostly quiet, guest laundry much appreciated

i also thought the hotel gym was quite complete with just about everything you need for a quick workout

pet friendly staff friendly

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

called for washcloths and towels and they dropped off towels only in a laundry bag

two of the four laundry machines were inoperative

kids loved the pool

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

no wait for shuttle to/from airport

a cute hotel with great restaurant and bar service

the room we stayed in had a pull out couch that was perfect for my 2 young kids to share

hotel was excellent for a pet friendly stay during covid

elegance in a historic welcoming setting, beautiful fireplaces and relaxing sitting rooms invited guests to read

not that comfortable pool wasn t available but should be all year round for a high standard hotel

the restaurant and spa were right on the property so there was no need for us to go very

the pool is very nice and clean

complimentary valet parking

i arrived the laundry machines were broken, i couldn't get extra sheets for the pullout sofa until the next day

left in the refrigerator *small parking area *laundry room was dirty *transitional housing, the children next

i did my laundry and had some breakfast before relaxing after work

the rooms were very clean but tidal soap sucks wind and should not ever be used in laundry

the staff were friendly, polite and helpful. there was a laundry

no way to do laundry or close laundromat

with laundry trolley and wheel bins, breach of health and safety

construction and parking..

breakfast was ever provided

wifi was out the entire stay which interrupted the tv service

i had to physically go to the lobby to order room service after a long day

great location, shuttle to airport and $5 parking! what's not to like?

pool area could have been better since i came to relax in the pool

the fact that the pool was open and you didn t have to reserve a time was even better

i was traveling with kids and the hotel accommodations fit them as well

the guess laundry room there was plenty of hot water t.v. channel were ok

hotel had not done laundry

are good and the guest laundry room is very convenience

is located, free breakfast which i stopped eating after the second night i found bugs in the laundry room

then i was doing laundry and found 5 different bugs in there within 20 minutes

except the laundry area was dirty for 3 days i refused to wash my clothes

had to wash the towels that i had in the laundry room

only stairs, laundry room/ice machine not secure

bed was comfortable,had a laundry room.

great laundry facilities

the staff were friendly and there is a good laundry facility

we loved the use of laundry washing and drying free for hotel guests

they offer a shuttle to local restaurants and will come back for you later, that was a great feature since we

the hotel's shuttle was unavailable, the front desk staff arranged ubers for several guests, then arranged for

even the pool, pool towels, workout area and hallway mirrors were cleaned daily

train to dc. self service laundry, shuttle to train, hot breakfast and friendly.

wifi was good and there was laundry machines which i am was glad see there

great amenities, laundry use, delicious breakfast, clean rooms and bathrooms, dove soap products and a nice

shuttle service, friendly and helpful staff, room was clean, good amenities, nice enough gym, has laundry

took five dryer cycles to dry my laundry. $1.75 a cycle!!

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

was able to access the laundry facility and the fitness center

there is an option to do laundry, with supplies provided by the hotel

access to pool, fitness room and laundry

kids running around unsupervised, people doing laundry, walking around with no shoes

the wifi. our phones worked but my ipad did not.

pool open all year so my 8 year old had a blast

great shuttle to airport. car rental and train.

the room was great. the breakfast was great also. the price was a good deal.

but we understand it was no big deal just would have been nice coming 8 hours away to let the kids stretch

they kicked our group out of the lobby at 10pm while we were trying to eat after our kids played a long day of

i would have love to explore more of the gym if i

the kids swam and the adults hung out chatting

whatever happened to complimentary breakfast my kids and i was very disappointed had to go elsewhere to get

the pool was not in service, the bathroom shower had mold in it and the gym was small.

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

your laundry rooms are so disgusting old and half working

the laundry situation is ridiculous

they offer a great breakfast included in your stay and affordable laundry service as well

there where only two laundry facilities and both where not working nothing worked

swimming pool, fitness and laundry room was both out of order

loved the 24 hour airport shuttle service, the 4 (or 4:30am) breakfast start time, and the cheap laundry

weed in the entire building, dirty van, dirty building, lot of small things not cared for like laundry broken,

the staff were great. breakfast was good. nice clean rooms. laundry available.

laundry took quarters but there s no change machine and front desk didn t have quarters

heater was as loud as a laundry machine running all night

to bwi; it is so clean; breakfast was one of the best that i ve had free at a hotel; friendly staff; rooms

and comfortable room, which is close and convenient to bwi, with free shuttle service to the airport

kitchen suite room was clean, and comfortable.

we made use of the gym, which was quite good, the breakfast was not great - but it's the standard hyatt breakfast

extra laundry and trash bags were not there

also didn't have all the kitchen ware pots dishwasher was

breakfast was acceptable, coffee was lukewarm

breakfast needs more vanilla creams lol

very customer-focused staff and great breakfast choices

i went to do laundry in the laundry room and the washer and dryer worked

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

i didn t like that they had no change for me to do my laundry

need restaurant and breakfast . need shuttle to casino

just the parking

the pool was nice for the kids, but i couldn’t enjoy the hot tub

many kids running around and stayed at the pool all day and when adults did get in the pool, they showed

warm pool & hot, hot tub

friendly and helpful and always cleaned between the hallways and the elevator making sure the pool was clean

free airport shuttle and free continental breakfast

staff was very friendly and helpful has a nice gym and basketball court

great location, nice small bar with restaurant, amazing staff and great shuttle help

parking was a bit challenging

very close to airport and a free shuttle every 30 minutes

pets

the laundry room was the cleanliest place with the vending machine hat broke the second day

there was a fill up part way in the kitchen sink that look like sudsy water from the laundry room

location is perfect for work. the snacks & coffee in the morning. laundry & vending area.

location price breakfast vending & laundry area prices were reasonable

towels had hair on them and there was laundry left in the room by the previous occupant

no laundry and no microwave

a guest laundry

also no breakfast or self-service laundry

laundry machine broke down and we had no clean sheets or towels for 3 days

breakfast was good, nice little gym

rooms with full facilities and surprising complementary extras such as wifi, a well eqipped laundry for guests

they also had a complimentary laundry area and complimentary coffee

low to no quantities of snack items and open doors to the working laundry area

there was a free laundry with fresh apples which were also free

free laundry

laundry diy

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

everything was great ud83dudc4d the pool in the hot tub was wonderful. the room set up was nice.

clean, comfortable room. attractive and spacious lobby. quick shuttle service to/from airport.

there was hot breakfast after 9am $75 pet fee for a cat was

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

shower water not hot enough. no hash browns on breakfast bar.

hotel - friendly staff - lovely room and ample parking

water in the swimming pool could have been a lot warmer

close to the airport, shuttle, free parking, and good breakfast.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

staff; great breakfast; room was very comfortable; was able to get a later checkout time

location was good. we enjoyed breakfast. staff tried to help.

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

there was also an area near the laundry that felt very hot

worse gym at a hotel i have ever seen.

the pool was a bit gross. hot tub wasn't working, hot tub is half the reason i booked there.

in particular sean the shuttle driver

wish it had more laundry rooms

i couldn t get in the pool

also, free parking is always a nice bonus, the lot is big

great location, clean rooms, pet friendly 100% plus, good room service .helpful front desk stuff

problem with reservation because internet wifi system was down